Help please ! stuck on the connect to itunes screen !
Could someone please help,my daughter's Touch is stuck on the screen telling you to connect to itunes, been like it for 2 days don't know what to do !
thanks
Have you tried a simple reset: pushing in both the "home" & "sleep/wake" button" to bring it up from "off"? I'm assuming you can at least turn the unit on & off, that wasn't explained.
Similar Messages
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i got an ipod from a friend and i tryed to start it up and it is stuck on the connect to itunes screen, it wont even pop up on itunes it says i have to put in my password to continue but i cant because it is stuck please help me!!!!!!!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
ipod touch 4g wont connect to itunes or come out of recovery mode, its just stuck on the connect to itunes screen and will not come out, i tried doing a restore but something happened and now it wont finish or do anything else please help and my itunes will not see that its connected. i also tried going though control panel and restarting the service and nothing happens. also i tried redoing the driver but its saying it cannot find any drivers for it
lol ok nvm i fixed it
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I did a reset on my iphone 4.. now it's stuck on the connect to itunes screen.. I have tried EVERY troubleshooting thing on the apple site. I've reinstalled to a later date of itunes. I've rebooted.. please HELP!! iTunes stopped recognising my iPhone after I undated hence the reverte back to an older iTunes version. My phone's cord is fine it will charge in the wall on the dock as well iTunes just isn't recognising it?!?!
iTunes will also NOT recognize my iPod Touch.. I've reinstalled iTunes several times on all THREE of my computers to the same result.. I'm going insane.. The newest iTunes has made it a real hassle!! Before I updated my iTunes both connected just FINE!! Now neither my computers (3 of them) or iTunes will recognize the iphone4, or the iPod Touch. The threads that people are posting to go back to the SAME 6 troubleshooting steps aren't really helping. ANYONE else had the same problem but was able to resolve?? A little desperate here!! HELP!!
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My Ipad is stuck on the connect to iTunes screen, I have tried plugging into iTunes but it makes the necessary noise but the computer does not recognise it and nothing alters on the Ipad screen. Have tried various computers and leads and it still does not work. Have also tried the switching off, plugging in to computer and turning on again using the on button and then the home button but nothing works. This happened while I was downloading software update. Please help me.
I suggested several things to GeekyNerdGirl in her first post here. Take a look.
My iPad is in what seems like permanent restore mode after iOS 7.2 update?
It can take more than a few attempts before Recovery Mode will work and you have to follow the steps exactly. DFU mode is even harder to perform correctly beside of the 10 second hold. Don't stop trying. Eventually one of these methods could work for you. -
Hello, when I tried to update my iPod with something in the settings, I noticed my PC couldn't detect my iPod. My iPod is now stuck on the "Connect to iTunes" screen. Please, help me fix this.
I think my iTouch was on 5.1.1 before putting an attemp to update.Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
Plese help?
First my ipod didnt show it was charging but still turned on(it was dead) so i tried the hold sleep and wake button but my computer(windows 7) wont recognize it so its stuck on the connect to itunes screen.
PS i took it to get it fixed and they said they changed the battery not sure if that had anything to do with it????
please help and Thank You.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
I did the 4.2 update on my iPhone 3g. But after downloading and updating it, the phone is now stuck on the 'connect to iTunes' screen and does not move further. Tried the recovery mode operation also, but everytime in the end, it hangs at the end and shows the ''We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.' I tried all the usual suggestions of updating iTunes version and updating the Windows updates, but no luck. Even uninstalled the anti-virus. Please help.
It is restored now. Thanks for the comment about disabling firewalls - we did that and tried again and it worked.
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I was attempting to update my iPhone 4 to the new iOS 7.0.4 via my computer after I plugged it in to create a backup copy and something went wrong before it could finish and I recieved an error message. Now my phone is stuck on the "Connect to iTunes screen". I've tried everything to reset & restore my phone with no luck!
I have:
-Restarted my computer
-Updated iTunes to most current version
-Turned phone on and off several times, waiting up to a half hour before turning on (to be greeted directly with apple logo then the connect to iTunes screen)
-Turned on, turned on and held home button (nothing happens)
-My computer is NOT recognizing my device at ALL! But when I plugged my boyfriends iPhone in, it detected it no problem.
I tried calling my phone from the other phone and it goes straight to voicemail. I am super frustrated! Does anybody know what is going on?I was able to restore my phone!!!
I called Apple and they said there was nothing more I could do. I called my carrier Verizon and was able to get my computer to recognize my device after trying this-
Solution:
After trying EVERYTHING this is the ONLY thing that worked-
I took the USB connector cable out of the USB port it was in, and tried another one on the otherside of my laptop and iTunes was able to discover my phone in recovery mode. My phone was reset and everything is fine ( thank gosh for backup copies!) -
Restoring ipod and it say's can't find software and use a cd-rom if necessary. My ipod is stuck on the connect to itunes screen and wont do anything. What am i supposed to do?
Please help, i will be very gratefulyou can do is go to ijailbreak.com then select downloads section.......scroll down and see the latest version of ipod touch second generation is available for download.....when it gets downloaded connect your iPod to itunes or keep it connected then hold option and click restore (mac) search the software by writing in search "iPod" a thing with white cube will show up if it is the file you just downloaded click it and wait for itunes to do its work......you can ask more if you are on windows
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I was in the process of backing up my iPhone 5c when iTunes asked me if I'd like to update my iPhone. I agreed but I guess there was a problem when updating because it showed an error screen then everything stopped. Now my iPhone 5c is stuck on the connect to itunes screen. I've tried everything to try and fix this problem. Holding the home/power button and trying to restart, uninstalling/re-installing iTunes and nothing has worked so far. Please help!!
You will need to connect your iPhone to your computer and restore it using iTunes. If you are unable to do so, you will need to bring your phone to Apple for evaluation.
Best,
GDG -
How do I turn on my phone when it is stuck on the connect to itunes screen and I dont have Itunes?
I recently was using my phone and i cant get it to turn on because it is stuck on the Connect to ITunes screen and i dont have ITunes and cant download it either how do i get it to work...Please help!
Try a reboot
press and hold the home and power buttons until the Apple icon is displayed, then let go. -
my phone is stuck on the connect to itunes screen after trying to recover it to a backup.what should i do???
PLEASE HELP!!!Hold down the Home and Power button to shut off the iPhone. Keep it disconnected from the computer. Then, hold down the Home for 20 seconds. Connect it to the computer while continuing to hold down the Home button. Wait for iTunes to say your iPhone is in Recovery mode. Then, restore.
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While fully restoring my Iphone it is stuck at the "connect to Itunes" screen and in Itunes itself it only shows a blank screen.
I already tried different computers and tried a DFU firmware restore. My iphone is not jailbroken or some.
It does just have a new screen due the fact it was broken.
Sometimes Itunes says my iphone is damaged, sometimes it only shows a blank screen.
But whatever I do, I cant go around the "connect to Itunes" screen.
Anyone any suggestions? please help.Did you find a solution?
My touch is doing the same thing. -
IPhone 4 is stuck on the connect to iTunes screen and won't activate?
My friend wanted me to back up his iPhone 4 but when he brought it over it seemed like it was in recovery mode and it is stuck on the connect to iTunes screen. He never connected the iphone 4 to iTunes before this and I know he didn't tamper with it. When I try to sync the iPhone 4 with iTunes it accepts the iPhone but I keep getting a message that says that " the iPhone cannot be activated and may be damaged & to bring it in to the nearest Apple Store" this makes no scense cause the phone has not been tampered with at all & it seems that everything on the start up menu is working fine, the touch screen, voice prompts, the volume up/down, vibrate, home and sleep/power buttons are all operating properly? The only thing is that he hasn't payed his bill and AT&T shut his service off, but I don't think that this would cause the phone to go into recovery mode. What does cause the iphone-4 to go into recovery mode and why would I even have to activate the iPhone-4 if it was already set up? If this has happend to anyone else or if anyone can help me out on this one, I would appreciate it even if the answer ends up being that he needs to take his iphone-4 into the Apple Store or AT&T because the iphone-4 is under 6 months old and like I said has no physical damage at all? Help anyone???
well I only have a 3gs so I'm not all up on the current but the way I see it you have a few option's depending on the route you want to take,
If you don't mind loosing what's on the phone (if you want to try save info try 2 before 1)
1. (Best Chance) put the iphone into DFU mode, (1. turn off iphone while plugged into computer, then hold the sleep button count to three 2. then hold the home button whiile still holding the sleep button, count to 10 3. release the sleep button but keep home button,) then itune should detect the phone and offer to restore it, this should restore it
1b. I would repeat above with a active SIM card, doesn't make a difference where I live but you never know
1c. I wouold try On difference Computer (rule out bad download, currupt driver's etc etc
If you want to try save the information then I would say you are doing some of this at your own risk as I'm not sure about apple rules regarding these, the steps should all be legal but might void your warrently so be warned!
2. Download a utility call Tinyumbrella ( http://thefirmwareumbrella.blogspot.com/ ) and have you phone connected and run the program, on the left should be a list of connected devices (make sure itunes is closed) click on the device connected and on the right click exit recovery, hopefully your device will reboot normally, (there's also an fix recovery option but I've never used that)
2b this option is to jailbreak your phone as that "hacktivates" your phone if using this option and it works I suggest a FULL backup then follow option 1 above, download a program call Redsn0w ( http://blog.iphone-dev.org/tagged/redsn0w ) and follow the instructions that come with it, again if this works I suggest a full backup then follow option 1 about even if you do wish to stay "jailbroken"
this advice is just some idea's as you have given no information on what happen or firmware involved current mood of phone ^^ I can only hazard a guess at the problem< if after these steps is doesn't work i suggest trying to bring it back and get someone professional to look at it
Message was edited by: Nightweb
Something happened to post -
My Ipad has been stuck on the connect to Itunes screen now for days, it will not charge through the PC or wall charger. When plugged into the PC it is not recognized by it. Itunes doesn't see it and it will not let me reboot the system. How can I get past this so I can start using it again?
Hello Aloe_85,
This screen indicates that your device must be restored before it can be used again. The steps detailed in the article below can help get your iPad to reappear in iTunes so that it may be restored.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen
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