(HELP PLEASE) System Sound & Set of External Speakers

Hello,
I have a HP Pavilion All-in-One and in the past we've had no problem with neither the system sound or a set of speakers we've hooked up to it. Now suddenly I can only hear audio is I turn it up to 95 or above to hear it at any volume worth listening too, but turning it up that high used to almost blow you out.
Some changes or differences I "think" I notice are when you click on the volume icon in the sys tray, there is only one "mixer" but if you click on that it shows two things, which I don't think it has described them like this before, but it shows like the picture below.
I don't recall ever seeing the "Applications - System Sounds" before. But we can't get the extra speaker set to work and I remember turning the volume up to 6 if I wanted to hear it without disturbing anyone else in the house.
Anyone have any suggestions? The only thing that I know that was changed lately was we switched to AT&T internet but I believe the external speakers worked fine after the installtion. Any help would be appreciated!!

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