HELP PLEASE!!!!! TRIED TO RESTORE IPOD DIDNT WORK.HELP PLEASE!!!!!!

OKAY SO ITUNES ISNT RECOGNIZING MY IPOD SO I FOLLOWED THE STEPS THAT APPLE OUTLINED FOR ME. THEY TOLD ME TO RIGHT CLICKMY "TEMP" FOLDER AND HIT DELETE. WHEN I DID THAT, A MESSAGE CAME UP AND STATED. "CANNOT DELETE: ERROR 3632. ACCESS DENIED. MAKE SURE DISK IS NOT FULL OR WRITE PROTECTED ANDFILE IS NOT CURRENTLY IN USE"...
HOW DO I SEE IF DISK IS NOT FULL NOR WRITE PROTECTED? I OPENED THE TEMP FOLDER AND IT WAS A BUNCH OF SHYT IN THERE.
WHAT DO I DO?

Are you sure you put the device into recovery mode and then tried to restore?
See here:
http://support.apple.com/kb/HT1808
Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).

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