Help please! Updated OSX to 10.9.3 and now Firefox won't open
When I click on my Firefox icon now, it brings up the window to choose safe mode or reset. It won't do anything in either.
I have re-started many times. I have shut down and restarted. Nothing is working!
I have no menu bar, no availability to pull down from Help or anything. Just the spinning wheel.
Yikes! Firefox is my default browser and I have many tabs and open windows I would love to access.
PS I am not a computer consultant
Make sure there's only one copy of Firefox in your Applications folder
When I click on my Firefox icon now
You are referring to the Firefox icon in your Dock, not your Desktop, correct?
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I updated to MacBook pro last night and now safari won't open
I updated my MacBook Pro last night and since I did this I can not open Safari. It crashes and sends a report to Apple. Not tech smart enouh to figure it out can anyone give me simple suggestions?
ted39 wrote:
I updated to OS 10.8.2 and now Pages won't open
Please elaborate on what exactly you mean by it "won't open".
Do you try to launch it and get an error message from the Finder (for example, something like "This application is damaged and cannot be launched....")? Does an icon for the application ever appear in the Dock when you try to launch it? Does it start to launch and then immediately crashes (Finder will display an "unexpectedly quit" dialog)? Or does it start to launch and never seems to "finish" launching (in other words, it basically hangs and is unresponsive)?
If the application crashes, please post the contents of the crash log here.
Otherwise, if the application seems to be hanging, can you, before attempting to launch it, open the Console.app application (it's in the /Applications/Utilities/ folder), and see if anything is reported when you attempt to launch it? If so, please post it here. -
I updated to OS 10.8.2 and now Pages won't open
I updated to OS 10.8.2 and now Pages won't open
ted39 wrote:
I updated to OS 10.8.2 and now Pages won't open
Please elaborate on what exactly you mean by it "won't open".
Do you try to launch it and get an error message from the Finder (for example, something like "This application is damaged and cannot be launched....")? Does an icon for the application ever appear in the Dock when you try to launch it? Does it start to launch and then immediately crashes (Finder will display an "unexpectedly quit" dialog)? Or does it start to launch and never seems to "finish" launching (in other words, it basically hangs and is unresponsive)?
If the application crashes, please post the contents of the crash log here.
Otherwise, if the application seems to be hanging, can you, before attempting to launch it, open the Console.app application (it's in the /Applications/Utilities/ folder), and see if anything is reported when you attempt to launch it? If so, please post it here. -
I updated my ipad 2 to ios5 and now apps won't open they just blink. What should i do?
I updated my ipad 2 to ios5 and now apps won't open they just blink. What should i do?
If it is the third party apps crashing - try downloading another app - any free app is fine. See if that resets the other apps.
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Updated to 4.0 version and when it finished loading I got 4 identical Firefox icons on my desktop. I went back in time on my computer to go back to an order version and Firefox won't open or is very slow to open.
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0: http://www.mozilla.com/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* It may not be necessary to create a new profile, so first try if it works with your current profile and if not then create a new profile.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Safari won't open when I click the icon on my desktop. It just comes up with an error and says that it "quit unexpectantly." It does however open when I turn on my macbook in safe mode (which is what I'm doing now). My mac os is version 10.6.8. It's completely updated and worked perfectly before I updated it earlier today. Anyone have any idea what could be wrong? I've restarted my computer a few times and it hasn't done anything. After I restart my computer in the normal mode once more I'll post the error that I keep getting.
Process: Safari [179]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (6534.57.2)
Build Info: WebBrowser-75345702~2
Code Type: X86 (Native)
Parent Process: launchd [96]
Date/Time: 2012-10-14 14:57:18.402 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 151195 sec
Crashes Since Last Report: 76
Per-App Interval Since Last Report: 1250 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 0C1CF900-1E78-4B08-A042-7136E6FA0D57
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _IOConnectRelease
Referenced from: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
Expected in: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
in /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x95a0b000 - 0x95a6fffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x95a70000 - 0x95a7efe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x95a7f000 - 0x95ac2ff7 com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x95ae1000 - 0x963c4ff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x963cd000 - 0x963eefe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x96839000 - 0x9687bff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9687c000 - 0x96924ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x96c41000 - 0x97076ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x97352000 - 0x97396ff3 com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x97a14000 - 0x97aa6fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x97aa7000 - 0x97aadfe7 com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x97aaf000 - 0x97b1eff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <2FC2178F-FEF9-6E3F-3289-A6307B1A154C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x97bf1000 - 0x97bf1ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x97bf2000 - 0x97bf2ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x97d94000 - 0x97da5ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x97df1000 - 0x97e01ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x97e02000 - 0x97e02ff7 com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97e03000 - 0x97e10fe7 libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <CC90193E-BDF7-2F0F-6C68-D9567EDDA4B3> /usr/lib/libbz2.1.0.dylib
0x97e4d000 - 0x97f7bfe7 com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x97f7c000 - 0x98392ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x98393000 - 0x983e6ff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x98a63000 - 0x98a68ff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x98a69000 - 0x98a69ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x98cf6000 - 0x9901afef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9901b000 - 0x9902ffe7 libbsm.0.dylib ??? (???) <0476BD2A-BF85-4DDF-3CBC-00B690284B93> /usr/lib/libbsm.0.dylib
0x991cd000 - 0x991d0ffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x991d1000 - 0x991d1ff7 com.apple.Carbon 150 (152) <9252D5F2-462D-2C15-80F3-109644D6F704> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x991d2000 - 0x9923cfe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x9923d000 - 0x992e9fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x992ea000 - 0x99306fe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x99307000 - 0x99312ff7 com.apple.CrashReporterSupport 10.6.7 (258) <8F3E7415-1FFF-0C20-2EAB-6A23B9728728> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x994c8000 - 0x99593fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x99668000 - 0x9966cff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9a5c1000 - 0x9a5c1ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9a61d000 - 0x9a652fe7 com.apple.framework.Apple80211 6.2.5 (625.6) <9F56E0EC-EB90-52F6-0ECF-C2E5DE85652E> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x9a77c000 - 0x9a782fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9a789000 - 0x9a78aff7 com.apple.TrustEvaluationAgent 1.1 (1) <FEB55E8C-38A4-CFE9-A737-945F39761B4C> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x9a78b000 - 0x9a794ff7 com.apple.corelocation 12.3 (12.3) <11640844-4B96-4B4D-0419-B7845C4A40FF> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x9aa93000 - 0x9ab73fe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib -
Up until recently, when I would download a pdf file, it would automatically open, and recently, for some reason, it stopped opening automatically and just downloaded to my desktop where I wanted it. I found instructions on Mozilla if files downloaded but not displayed, that included displaying my profile folder and then deleting it. I trashed it (different from deleting?) and now if I try to open Firefox, I get the message that Firefox can't open/load because profile is missing. Please advise how I can get the profile folder back in.
thanksCreate a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
I have a MAC. If you can help me please be detailed and patient... I don't know what I am doing!
Tina,
I would go crazy if this was me. You may find this interesting from the customer agreement (to see full agreement go here:Customer Agreement | Verizon Wireless):
"HOW AND WHEN CAN I DISPUTE CHARGES?
If you're a Postpay customer, you can dispute your bill within 180 days of receiving it, but unless otherwise provided by law or unless you're disputing charges because your wireless device was lost or stolen, you still have to pay all charges until the dispute is resolved. If you're a Prepaid customer, you can dispute a charge within 180 days of the date the disputed charge was incurred. YOU MAY CALL US TO DISPUTE CHARGES ON YOUR BILL OR ANY SERVICE(S) FOR WHICH YOU WERE BILLED, BUT IF YOU WISH TO PRESERVE YOUR RIGHT TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING SUCH DISPUTE, YOU MUST WRITE TO US AT THE CUSTOMER SERVICE ADDRESS ON YOUR BILL, OR SEND US A COMPLETED NOTICE OF DISPUTE FORM (AVAILABLE AT VERIZONWIRELESS.COM), WITHIN THE 180–DAY PERIOD MENTIONED ABOVE. IF YOU DO NOT NOTIFY US IN WRITING OF SUCH DISPUTE WITHIN THE 180-DAY PERIOD, YOU WILL HAVE WAIVED YOUR RIGHT TO DISPUTE THE BILL OR SUCH SERVICE(S) AND TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING ANY SUCH DISPUTE."
This may help you also: Arbitration and Mediation FAQs | Verizon Wireless
You can dispute any charges by doing an Arbitration or Mediation. I have never done it, so I can not help much there but this all may get you started.
Let me know if any of this works! Good Luck! Please keep me updated. I really hope they help you. -
Please Help: I could not save my Premiere CC and now Premiere won't open!
I've been working on this project (on a Mac) for several weeks without any problems Today I rendered my sequence. I also deleted some files from my computer while it was rendering to make extra space.
First I got this message: You do not have write access to the directory where this project is located. Select "Save As" from the File menu to save the project to a new location."
When I try to save the project to a new location on my computer, I get the same message again.
I tried to save the project to an external drive, and the system crashed. "Sorry, a serious error has occurred that requires Adobe Premiere pro to shut down. We will attempt to save your current project."
Not only does Premiere not re-open my project, it refuses to reopen at all. When I try to reopen it I get the "Sorry, a serious error has occurred that requires Adobe Premiere pro to shut down. We will attempt to save your current project."
I'm scared! Please help.
Thank you.>deleted some files from my computer while it was rendering
May just be the way I work (and I'm on Windows) but I never do ANYTHING else while PPro is working
Anyway, something to try for a mac
-next link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
-Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-and https://forums.adobe.com/thread/1507936 -
I received a Firefox update message, ran the update and now Firefox won't open at all. Help?
I'm using Max OS 10.4.11
Never had a problem with Firefox updates until this a.m. (I'm using Safari to access this site)Hi there,
Unfortunately, Mac OS 10.4 does not support Firefox 4...see [http://kb.mozillazine.org/Installing_Firefox Installing Firefox]. I would recommend you uninstall, and then reinstall the latest build of [http://www.mozilla.com/en-US/firefox/all-older Firefox 3.6].
Mike -
also awindow pops up NS error XPC Bad convert JS cannot convert JAVASCRIPT argument arg 4 (NSL window watcher open window)
== This happened ==
Every time Firefox opened
== just today ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; (R1 1.5))There's a lot there, so I'll start with the parts I can answer quickly.
The "ACL found but not expected..." messages can be safely ignored, so says this article
http://docs.info.apple.com/article.html?artnum=306925
(look below all the "SUID" examples)
I had changed my Desktop image earlier but when the "Installing 1 item" window came up it changed back to the back ground that you first see on your desktop after installation.
Leopard installs updates a bit differently. If it's simply an application that does not change system files, it installs them like before, without having to restart. If the update is to the system, then you must immediately "restart," It then goes to that stars and purple screen to perform the installation. Before, it would do the installation while you still had control of the Mac and would prompt you to restart when it finished the installation. This change probably make things more secure and reliable, because you aren't allowed to do other things on the Mac while system updates are being installed.
Please post back with the remaining point of concern. -
I updated my iTunes to 10.5, and now it won't open after I restarted my computer.
I installed the new 10.5 iTunes and resetted my computer, and then I went to go open iTunes and it wouldn't open. I waited for a good 5 minutes thinking maybe my computer was just being slow, but it wasn't. I resetted my computer, and tried doing it again and it still didn't work. I even shut it down and still nothing. I have a Windows XP, it's really old, but I didn't have a problem with the other iTunes before. Can anyone help? :\ I just want to update my iPod.
Try this, but copy the files that you'll be replacing and put them in another folder in case you need to put them back for some reason:
-Go to your Documents folder where your iTunes folder is that has these folders: Album Artwork, iTunes Library Genius, iTunes Library, etc.
-Go into the folder that says Previous iTunes Libraries and select the most recent library from before you had problems
-Copy that file and go back to the previous folder that has Album Artwork, iTunes Library Genius, iTunes Library, etc.
-You're going to replace two different files in the iTunes folder with the file you copied from the Previous iTunes Libraries folder: iTunes Library, and iTunes Library.itl
-The first copy can be renamed to the same name as the first file, iTunes Library
-The second copy, which will replace iTunes Library.itl, will be renamed iTunes Library.old
I had read online to replace only the .itl file, but that didn't work for me, so after playing around, this worked for me and everything was restored.
I hope this helps -
Updated my Macbook Air to Yosemite and now IMessage won't open pictures
I updated my Macbook Air to Yosemite a few days ago and since then IMessage has been acting up. It won't let open pictures now. A picture comes through titled "IMG_2882" but when I click on it, it comes up with a description of the image - the type of image, when it was last modified, etc. I click the 'Open with Preview" option and nothing happens. I'm regretting updating to Yosemite now. Is anyone else having this issue? I have no idea how to fix it. Please let me know if you have any ideas! Thank you!
If it is the third party apps crashing - try downloading another app - any free app is fine. See if that resets the other apps.
-
Updated iTunes to the newest version and now iTunes won't open any more.
Yesterday, iTunes was working properly. Ran spy sweeper and PC has no viruses. Opened iTunes today and it asked if I wanted to update to the newest version. I did. Newest version never installed properly. Said a file was missing 2/3 through with installation. Tried to uninstall and reinstall completely and its telling this same file is missing. Any ideas? Using Windows 7. Trying to connect with my iPhone 5.
The error message I am receiving is:
iTunes.exe - System error.
The programs can't start because MSVCR80.dll is missing from your computer.
Try reinstalling the program to fix this problem.
(Which I have done.)
Next error message is:
iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) -
I can't open iTunes. I've tried everything and haven't gotten any results
Hi lehidelarosa,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923?viewlocale=en_US
Cheers,
- Judy
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