HELP PLEASE- Why does Muse crash everytime I click on Widgets Library??

Every time I click on the widget library I get this error   " Can't find parent directory for lo path: C:\Program Files\Adobe\Adobe Muse CC2104\libraries\cogent.muse lo.page:About
Please help!
Thank you!

Hello,
Muse CC is a 32-bit version and Muse CC 2014.3 is a 64 bit version and the latest version of Muse.
As uninstall and reinstall did not work I would suggest you to contact our Tech support via chat or call so that they can do some advances troubleshooting to fix it for you.
go to the link below for phone and chat options.
Contact Customer Care
Regards
Vivek

Similar Messages

  • Why does firefox crash everytime I use it

    Every time I use firefox regardless of what site Im on, it crashes every single time, I do not understand why. I have automatic updates on my computer that update once a week. I had no problems what so ever until Tuesday July 11th, after my computer updated, now I cannot use firefox for any thing. Can you please help, this is very aggravating?

    EVERYONE <br />
    <u>Please start your own thread if you have a crash.</u>
    # Use this [https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/search?search=Why+does+Firefox+Crash+everytime+I+open+multiple+tabs%3F+%28%2Fquestions%2F968746%29#summarize-question special link] if it is only after multiple tabs are opened. (Look at the related questions some may well have solutions that work for you)
    #* otherwise use this quick and direct [https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=Crashes+Firefox+24+%28%2Fquestions%2F968746%29&step=aaq-question link]
    #Please try to post from Firefox (Obviously that may not be possible if it crashes on startup)
    # Follow the prompts to provide troubleshooting information whilst you post your question.
    # Include a couple of Crash IDs <br /> You will need to navigate to''about:crashes'' and look for ID s begim=nningwith '''bp-'''<br /> see [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]]
    # Try Firefox in Firefox's safemode
    #* see [[Troubleshoot Firefox issues using Safe Mode]]
    #* does that help ?
    #* If you crash in safe mode please include the crash IDs from a safemode crash
    #If you have already posted in this thread, or have crashes after a opening multiple tabs you may wish to post back to confirm you have started a thread so others may see your progress.
    ANYONE WITH NORTON SOFTWARE
    Someone has already mentioned Norton in this thread. Please note there is a known issue with some Norton software sometimes implicated in Firefox 24 crashes. Norton themselves are asking for more information.
    * Please see https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-24-still-crashes-when-the-NIS-toolbar-is-enabled/td-p/1023987
    * Note Norton forum has Mixed content, you will need to disable Firefox protection when a shield appears in the location bar or you will not see the correct forum navigation. I am sure Norton are aware of this.

  • Why does Muse crash practically every time I go to place an object?

    Why does Muse crash practically every time I go to place an object?

    Hello Zak. I am using Adobe Muse CC latest version on an iMac 7 running Yosemite version 10.
    I am placing a .jpg photo onto a page at the same size. Sized to fit I mean. This is happening about every 3 to 4 times I do something like asking to Place a file. It is driving be mad.
    I attach a screen grab of this all too familiar screen. I have updated to Air 3 also. What is going on, please help.
    Thanks.
    With kind regards, Richard
    Because good design is everyone's business.
    ROC Design Killough House, Killough Lower, Kilmacanogue, Bray, Co Wicklow.
    Call: 01 2762118 Email: [email protected] Skype: killoughhouse
    Web: http://www.rocdesign.ie

  • Why does Safari crash when I click on the video ads in the Apple site?

    My iMac is two weeks old. When I launch the Apple site, Safari crashes when I click on the iPhone ad or the pc/mac ads within the Apple site. Is this a Quicktime error or a problem with Safari? I can watch videos within Google but not the Apple site. Safari also crashes when I try to open the Mac-OSX icon in my dock.
    Please advise!
    jsbsf

    jsbsf, have you run Software Update to update any Apple software? Updated the Flash Player plugin? Java and JavaScript enabled?

  • Why does adobe crash everytime I try to do a mail merge?

    I'm using the latest CC version of InDesign. I do 1-4 mailmerges a month. Doesn't matter the size (range from 300-5000), but Indesign frequently crashes. I had less trouble before Creative Cloud. Any one with me?

    You're right...it's not always crashing, but hanging indefinitely. And, yes, I did actually end up moving to another computer platform to process this latest project.
    My MAC is loaded with RAM (more than the PC I ended up using), and my InDesign document had only one small logo graphic in the file, along with text. I ended up dividing the 4700 line database (.csv file) into 4 separate merges on the PC platform (same version of InDesign), which is the same thing I was doing on my MAC.
    On the PC it took well over an hour to process, but at least it worked. All in all, I spent 7 hours trying to complete this one data merge. Most of my merges are smaller, and average 2-3 hours, which I think is completely ridiculous. If I have database issues, it usually won't even begin to process. This just seems like a processing issue for CC that needs to be addressed.

  • HELP! Why does FCP Crash when Batch Exporting Freeze Frames?

    I have been Batch Exporting a lot of freeze frames recently but just last week FCP just started to crash when I tried exporting. It will let me export one single freeze frame but no batches. Also, when I open FCP now some of the freeze frames I have made looks what appear to be like green digital hits on them. I thought it was a space issue but I have plenty of room and I've taken out my FCP Preferences and nothing seems like it's working. I have final cut version 5.1.4 and the Error Message Reads: "The Batch Export failed for some items. Please review the status column to identify which items had errors." When I check the status it says "File Error: Unknown Folder" which I don't understand at all.
    Any ideas?
    Power Mac 10.4.10    
    Power Mac    

    Well it seems like it might be an OS or hardware problem rather than a FCP problem, however...
    Have you installed Diskwarrior on your startup drive? If not, do it, and try launching it from your startup drive and then try running it on all other drives.
    Describe your hardware configuration (you should really post all your system specs in your profile here). Can you change the batch export destination to another drive? Describe what your source material is, your sequence settings and the export settings. You might try changing your export settings.
    This is not normal behavior and I'm sure we can solve this.
    Message was edited by: Michael Grenadier

  • Why does Finder crash when right clicking

    I have tried all the fixes (deleting contextual menu items) that have bee posted thus far.  I am running Mac OSX 10.7.3.  Please help.  This is frustrating.

    It's stupid, I know. This has been a problem ever since OSX was invented and absolutely no fix has been addressed.
    My solution is to quit Finder.
    The simplest way to quit Finder is to press CommandOptionEscape, and then restart the Finder via the little dialog that appears. But that is a little inconvenient and hard to remember. You can add a "Quit Finder" item in the Dock's Finder icon. To do this, open Terminal and paste this command:
    defaults write com.apple.finder Quit MenuItem YES ; killall Finder
    There may still be a problem where the disk is now unmountable until you reboot the Mac, but that is another discussion.

  • Why does Safari crash in the middle of a movie or show from the internet?

    Why does Safari crashes in the middle of a movie or show from the internet?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Step 1
    For this step, the title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
    Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.
    If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • Help! my cs4 photoshop keeps crashing everytime i click on the icon to open it my computer\

    help! my cs4 photoshop keeps crashing everytime i click on the icon to open it my computer goes to a blue screen. i  am working on a windows 7 platfrom on a s seris laptop

    And what does the bluescreen denote as the "fault module"? What do all those cute numbers say? check your Windows Event Viewer for the exact cause.
    Mylenium

  • Why does safari crash after lion upgrade

    why does safari crash after lion upgrade

    Right or control click the Safari app in the Applications folder then click Get Info.
    In the Get Info panel, look for the Safari version number. If it's prior to Safari 6, updating to Safari 6 may help.
    Click here >  Safari Quits Every Time Opened: Apple Support Communities
    Then click the link posted by:  gregoryfromcork
    That will automatically download this file >  Safari6Lion.pkg.download
    Now quit Safari.
    Go to your Downloads folder and double click that file and follow the instructions for installing.
    Then restart your Mac, try Safari.
    If you already have Safari 6 installed, post a crash report.
    If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash  information.
    Copy/paste the entire contents of the Crash Reporter window into your reply including the, "binary images" sesction.
    f the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.

  • Why does itunes crash upon opening after the software update?

    Why does itunes crash upon opening after the software update? Everything worked fine until I decided to update this morning and as soon as the computer rebooted, the error message appeared.  Is there anything available to fix this?

    I answered the same question in a similar post.  It's all to do with the wireless sync. 
    I used the following method to stop iTunes from constantly restarting -
    Open task manager
    Select the 'Processes' tab.
    Look for 'iTunesHelper.exe'
    Select 'iTunesHelper.exe'  then click on 'end process'
    Hope this helps.

  • I downloaded an upgrade to my adobe reader today, and ever since my search engine has switched to yahoo and wont change back to google. I have a macbook pro, help please? Does anyone know how I can change this back? I have tried through my settings but it

    I downloaded an upgrade to my adobe reader today, and ever since my search engine has switched to yahoo and wont change back to google. I have a macbook pro, help please? Does anyone know how I can change this back? I have tried through my settings but it doesnt work

    Hi Timia,
    If you are using Safari as a web browser :-
    Open Safari, go to Safari menu > Preferences > General, and put Google as the homepage. Then, choose Google as your default search engine.
    If you are using Google Chrome as the web browser :-
      Open Google Chrome.
      In the top right corner of the page, click the Chrome menu Chrome menu > Settings.
      In the "Search" section, select Google from the drop-down menu.
    Let me know if you still experience any issue.
    Regards,
    Aadesh

  • Why does illustrator crash every time I try to open an .svg?

    Why does illustrator crash every time I try to open an .svg?

    Dunno. Do you have an example SVG that crashes Illy on your computer?

  • Why does Illustrator crash when saving to a new location on my new MacPro 13" Retina Pro running Yosemite?

    Why does Illustrator crash when saving to a new location on my new MacPro 13" Retina Pro running Yosemite?

    That won't do. What I mean is you have to navigate to the file and make it active in pastebin and then copy the highlighted line like this
    and paste that into your reply.

  • Why does IE crash when opening a pdf file ?

    Why does IE crash when opening a pdf file ?

    I think this is done by the browser when it is saving a temporary file and there's already a file with that exact name in the temp folder.

Maybe you are looking for