Help please with printer constantly cleaning heads and when prints there is nothing on the page

Hello,
I have an Officejet Pro 8000 series (not wireless). Everytime I turn it on to use it it starts clearning the printer heads or something like that and never stops. I have tried holding the x for 3 seconds then holding down the on button and pressing the ethernet button and x again but it won't print a test page or anthing.
Please can you advise.
Many thanks
Tania

Hi @tpf40
I understand your printer is is performing a printhead cleaning every time you turn it on, and when you print, it is printing blank pages. Please use the following document to troubleshoot the issue; Troubleshooting Print Quality Issues.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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