Help! Premiere Elements 7 won't load project

Premiere elements 7 won't load my project. Icon just spins - for about 10 minutes - then it freezes. Figures that I am so close to finishing!!! What are my options? Can I copy the project and open on another computer? Can I download a newer version of Pre and upload the unifinshed project?? Any help is greatly appreciated!!

Welcome to the forum.
Unfortunately, PrE does not offer that many options, if a Project goes "off."
However, these would be my first steps, and pretty much in this order:
Go to the PrE AutoSaves, and change the View to Details, so you can see the Dates/Times. Try Opening the very latest one. Note: if you have not changed the default, there should be five AutoSave files, and they should be located in the PrE AutoSave folder, in the Project's heirarchy. You want the latest one, not the one with the highest increment. AutoSave 03 could be newer, than AutoSave 05.
If that does not work, then try this - Move your Assets to a new location. Then, Open your original Project. As it loads, you should be presented with "Where is file _____?" and that is what you want.Here is the tricky part. If you have many Assets, and hopefully they are in the same folder, or a few folders, and not spread around the system. I would move all Video Assets to a Video folder, all stills to a Stills folder, all Audio to an Audio folder, etc. as you want to isolate things. When presented with the "Where is file ____?" navigate to the folder with that file, and locate it. PrE will then relink to all used Assets in that folder. This is why I would segregate Assets by type, to isolate the problem, if possible. If all of your Video files load fine, you will get a "Where is file ____?" for the stills, or the music, and repeat. If the Project fails on one Asset type, then you have located the bad Asset by type, and can repeat the exercise, by segregating each file in that Asset type, to a unique folder, navigating to each folder, when prompted, until you find the bad Asset.
In the tests above, never do a Save, but only a Save_As, so as to not overwrite the original PREL file.
Good luck, and hope that it is a bad Asset, and nothing more.
Hunt

Similar Messages

Premiere Won't Load Project

Premiere Won't Load Project from Splash screen. CS6
The splash screen finishes loading - I choose my project and the software hangs.
Just sits there!
OS 10.8.2
Thoughts? Thanks!

From the splash Screen instead of picking from the list on the splash screen I decided to choose OPEN and then choose the file and it seemed to work.

Premiere 12 won't load media

Why won't my premiere 12 add some videos from my digital camera but will load other videos from the same camera?

We have Windows 8.1. My camera puts out MTS video, but it fails with these as well as MPG video that I convert. I've always been able to hit add media and highlight several sources and they would load for the project. Now I'm lucky if one will load. I am adding video files to the project. I press add media. I choose the files and folder option and then I see my videos listed. I highlight one and the add media box showing the video loading appears. At this point about 90 % of the time it seems to freeze and show no progress on getting the clip over. I have walked away and given it over an hour and yet nothing loads. I will then hit cancel. At this time I get a message that it is not responding and the program crashes. So I begin again and try one video file at a time and it will work for a couple and then crash. I'm caught in a perpetual cycle. I'm not loading huge videos. I have been adding two and three second clips.
Thanks,TLB
From: A.T. Romano <[email protected]>
To: Toni Burgess <[email protected]>
Sent: Monday, April 13, 2015 6:53 PM
Subject: Premiere 12 won't load media
Premiere 12 won't load media
created by A.T. Romano in Premiere Elements - View the full discussionENJsGma What computer operating system? Have you updated 12 to 12.1 using an opened project's Help Menu/Update? If not, please do so. What is the brand/model/settings for the camera recording the video? Are the camera settings the same for the video that will and will not load into the project. Are all these videos from the same recording session or is their recording spaced over sessions and days? How are you adding the video files to the project? Are there error messages associated with the failure to load these video files? If so, what is the exact wording in these messages? Let us start here and then we can decide what next? Any questions or need clarification, please ask. Thank you. ATR If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7435449#7435449 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7435449#7435449 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Premiere Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

WARNING: Premiere CS6 won't load past "Loading ExporterQuickTimeHost" after QT 7.7.3 update

Just what the subject line says, Premiere CS6 won't load up past the splash screen and "Loading ExporterQuickTimeHost" after I updated to QT 7.7.3 (Win7). No other updates done, my CS6 is up to date. I reverted back to 7.6 and problem went away. Just an little word of warning to those who see the update pop up.
If you run into the problem, here's the link to download 7.6. You will have to uninstall 7.7.3 then instal 7.6.
http://support.apple.com/downloads/#quicktime

I ran into a similar issue on Premiere Elements 11: On program launch, the system hung on "Quicktimehost.pm". After some troubleshooting with no success, I:
1) Uninstalled Quicktime version 7.7.5
2) Installed Quickitme version 7.6
3) rebooted my machine
4) SUCCESS-> launched Premiere Elements 11 without issue
Hope this helps a few others!

Premiere Elements 9 not loading the workkspace or projects

Hi, I am new to the forum.
Have recently pruchased Premiere Elements 9 along with Photoshop Elements 9 and installed. PE9 works perfectly. Premiere Elements worked once but since then will not load the Workspace or a Project. Have uninstalled and re-installed in various modes as suggested by Adobe Support to no avail. Have downloaded the Trial Version also and this also will not load a workspace. Have 2 conmputers, a Desktop and a Laptop and as far as I am aware they are both up to date but perhaps I am not computer literate enough to know. Adobe Support suggest I try the forum so perhaps they are as confused as I am. Any help out there.

Bill
Many thanks for your advice over the last few days.
I use both a Laptop and a Desktop, but all my video editing is done on my
Laptop. This allows me to take my projects with me when at my Caravan or to
the video club that I am a member of.
The problem appears to be that on my Laptop my HDD capacity is only 100GB
and my free space is only 15GB even without installing Premiere Elements 9.
All my files are stored on my external HDD and its drive letter is set at G:
Itr's capacity is 700GB with currently 522GB free space. I delete all files
after completing a project and defragment
I also wanted to instal Premiere Elements 9 on my desktop but the HDD
Capacity on C: Drive is only 60GB with 14 GB free space and on the D: drive
again it is only 60GB with free space of 44GB.
I think your advice suggests that I need new computers?
Regards
Frank
Frank,
I do not recall if you have a laptop, or desktop computer, but if the
latter, adding another, physical HDD (Hard Disk Drive) is quite easy, and
inexpensive.
With SATA HDD's, when one gets to about 70% of capacity, they begin to slow
down. At 90%, the slowdown is quite noticeable, regarding the I/O
performance. Near 100%, drive failure is common.
The general recommended amount of defragmented free space is 20 - 30 GB, and
I recommend around 40 - 60 GB, to allow the drive some headroom to work with
the large working files, necessary in video-editing. This is above the Video
Assets, and the output AV files.
An external HDD is very useful when editing, but some considerations must be
made. A USB external is good for archiving, but little else. That connection
is very slow, and many users also experience read/write errors, when trying
to edit to/from those. In severe cases, this has resulted in the total loss
of all data on those USB externals. FW-400 is more stable, albeit still very
slow. FW-800 has worked very well for me, and eSATA is even better,
providing real-world performance akin to internal SATA HDD's.
If editing to/from the FireWire, or eSATA external, one should set its drive
letter permanently in the OS of the computer, so that it always appears as
the same drive letter.
Good luck,
Hunt

Help with Photoshop Premiere Elements 13 not loading

I have asked this question now three times with no answer. The troubleshooting website goes round in circles so there is only a forum to get help? I am so frustrated with the whole thing and if I dont get this osrted then I have no option but to send it back.
i have got premiere elements 13 and can only get as far as the organizer. The Editor wont load and keeps asking me to sign in and when I do sign in it just doesnt do anything
Please can someone from Adobe get back to me. I am supposed tio get support and so far havent hardly had any
There is a chat that someone called Amir asked tio take over my computer!!! Is this real?
Please help

Thank you for replying JOhn. Im new to this
If I click still need help, I then get NEED HELP? START HER TO GET SUPPORT
First we need a few details
I answer the few details and ot takes me back to the same place again?
No chat
There is what are my options so if i click this it comes up with What are my contact options and there is chat there but its greyed out so I am not able to select
The only method is forums
There is a blue square with Ready rto contact us?Start here
I click that and I am back to NEED HELP? START HERE TO GET SUPPORT
first WE NEED A FEW DETAILS
I am totally lost
Do you know how I can get to speak to somebody or chat to somebody?
I tried to chat to somebody last night and they wanted to log into my computer!!!
Help!!

Adobe Premiere Elements Won't Start A New Project?

When I open up Premiere Elements and try to start a new project, all it shows is a black and purple line, then it just stops. I have already tried updating QuickTime, Windows 7, Nvidia Drivers, and Uninstalling and then Reinstalling Premiere elements. I am running it on a PC that has an AMD FX(tm)-6300 Six Core Proccessor, 8 GB of RAM, a Nvidia G-Force GTX 650, and i installed the program on a secondary hard drive with 761 GB of free space.

xXFIRE
What is this "secondary hard drive" on which you originally installed Premiere Elements 12? Internal or external and how formatted NTSC or FAT32?
I do not see where anyone has asked about "Scratch Disks" as they relate to your issues?
Please refer to Edit Menu/Preferences/Scratch Disks...
a. Where are the scratch disks directed and how much free hard drive space is at that location?
b. Do you have all the scratch disks categories directed to the same place? If not, do so and make sure there is lots of free hard drive space where you are pointing them to.
Please look for pile ups of preview files in the Adobe Premiere Elements Preview Files Folder and pile ups of conformed audio in the Media Cache Folder. Both these folders by default are in Documents/Adobe/Premiere Elements/12.0.
Please go to Edit Menu/Preferences/Media and hit the Clean button in the Media Cache Database in that area.
As for the matter of where Premiere Elements program should be installed. Interesting question and some interesting answers. Back in a 2010 thread here on this type of subject, Akshat B (Adobe Staff) wrote
Yes you can install Premiere Elements on any other drive. For that you need to follow these steps:
1. Uninstall current copy of Premiere Elements.
2. Start the installer of Premiere ELements.
3. Choose a location on d:\ drive after choosing the default TV format.
Please keep in mind, even if you select d: drive as the install location some amount of data will get copied to C: drive.
-Akshat
http://forums.adobe.com/message/3284673
Is your Local Disc C, a SSD drive? Why is there so little free space on your Local Disc C?
More later.
Looking forward to your follow up?
ATR

Premiere Elements 12 wont open project

Hi, have been using PRE 12 for a year or so with no problems, about a month a go whilst using the programme I received a virus which was cleaned but since then I only get the sign on screen and when I choose new project I get the purple and black line for ages then it just sits there, my PC spec is good, Nvidea GTS 450, 6 Gig ram plenty of HHD as I said have had no previous problems I have googled every Q & A and tried everything as follows:-
Scanned with AV from AVG, Avast, Win Defender, Windows essentials all clean no problems, then uninstalled them as not wanting a conflict, tried running with no AV no joy
loaded PRE 12, 5 times now, un installed using windows control panel and Tune up utilities cleaning the registry every time before re installing with fire wall and AV off, found and deleted baddrivers.txt (just the once) disabled the GTS 450 still no joy, rolled it back and tried a previous version, tried loading with diagnostic start up ie nothing else loaded no joy, scandisk, chkdsk, scannow, every type of Windows check I can throw at it, had PRE10 loaded and had the same problem so un installed that, still no joy, ran a Win 7 repair disc (the one you can burn from your own PC) my PC was built professionally (DinoPC) but didn't come with a win 7 disc.
All other programmes run fine, internet fine, it will open the organiser where I down loaded the latest PRE 12 update I am just so frustrated can any one shed some light? Regards Clive.

nookie1050
Thanks for the follow up.
With regard to the hosts file, are you just looking at everything below the line of the hosts file's default text # ::1 localhost, not above that line to # 127.0.0.1 localhost? As I mentioned in the blog post
The Windows 7 64 bit default hosts file is shown in Figure 1. Look for any entries below the line
# ::1 localhost
If any found, such as, 127.0.0.1 activate.adobe.com, delete them only after a backup of the hosts file is made and saved to the computer desktop for safe keeping.
If you have not already, you may want to consider
a. uninstall the program
b. update the Adobe Application Manager
c. reinstall Premiere Elements 12 with antivirus and firewalls disabled.
What you might want to consider also is getting Adobe involved via its Adobe Chat. To do that you could click on the following link. When it opens, click on the statement "Still Need Help? Contact Us." to bring up the Adobe Chat on the topic of Downloading, Installing, and Setting Up.
Contact Customer Care
I suggest this since it might have some undocumented troubleshooting that might pin point the issue in your situation.
Please review the above and then let us know how you are progressing.
Do not give up.
Thanks.
ATR

Premiere CS4 will not load project

Hi! I've been looking around the forums for an answer to my problem, but so far I haven't found one. Here's my problem:
I've been working on a Premiere project for a couple weeks now, and I've constantly been having problems. It crashes often, and sometimes does not respond. This I do not mind, I just save whenever I do something.
Yesterday night, I tried to open my project. I opened it, and the little box popped up that said, "Load Project...". The loading bar went all the way to the end and then froze. In the bottom left corner, it had said that all media was loaded. I pressed cancel and then Premiere froze. I then exited Premeire and tried to reopen, but the same thing happened. I had read on one post to try to turning off your computer and then turning it back on. So, I went to bed.
Today, the project was working perfectly until now. This time, the loading bar only loaded about 75%, even though at the bottom it said that all media was loaded. I re-started my computer, but it didn't help. I pressed shift, but it didn't help. And the last time an auto-save file was created was yesterday, and I have made a lot of progress since then. Does anyone have a solution to this?
Frozen!
I have 64-bit Windows 7 Home Premium on an HP computer with and Intel Core 2 Quad CPU Q8400 2.66 GHz. The RAM is 6 GB. I don't know if this information will help you, but just in case.

I spent the day researching why my PrPro CS4 project hangs at about 80% loaded all of a sudden. Bill was right on in his suggestion to search for a corrupt or bad asset. His technique to solve the problem did not work at all though. Going back to a perviously auto-saved version of the project does not help much unless the project file itself is the bad asset. The project once saved under a new name still won't load in my experience. Also, if you try to export some part of the assets within the project, Adobe Media Encoder CS4 will fail to encode as well (another symptom of the bad asset hiding in your project workplace and sequence time-lines.
In my case, it turned out to be an avi movie asset that I changed from "avi movie with audio" to "avi movie without audio" outside of adobe premiere (using after effects cs4 in my case). So now the project thought there should be audio, but the audio was now removed.
To find the bad asset was pretty easy: First go back to a project version that you can load, then click on each asset in the project workspace area and try to copy the asset using the menu: edit -> copy.
If the asset is bad, a goofy error message will pop up including a source code file name [this has to be yet another bug in premiere to crash like this].
If the asset is good, the copy will report no error, so move on to the next asset, repeat until you find one or all bad assets.
To solve the bad asset load problem,re-import the asset under a new name. Go to your sequence, right mouse click on the asset in the time line, use the "replace with clip -> bin" command. Last step, select the new replacement asset from your bin.
Best regards,
Ron Fredericks
LectureMaker, LLC

Premiere Elements 9 on Mac - project size limitations?

About a year ago I purchased Adobe Premiere Elements 9 with a view to self editing of underwater video projects. At about the same time I purchased a Sony Handycam HDRCX 700V video recorder. This is HD video and seemed to be the way to go.
I quickly realised that the laptop computer I was planning to use just did not have enough grunt to deal with the high defination video.
So recently I went and purchased the highest specification desktop Mac machine I could lay my hands on. Apple iMac 27 inch i5 3.1GHz QC, 4GB RAM, 1TB hard drive fully expecting my problems to be over.
I have now started putting together a sizeable project of video footage taken on a Red Sea scuba diving trip. I have the clips all in the timeline, cut down and sequenced but want to start the actual editing process with respect to transitions, video clip effects, audio etc.
The new computer is now starting to fall down. While the computer itself remains standing the Adobe PE 9 software keeps crashing. When trying to add a second piece of video into a second timeline (I want to crop and have them play at the same time) the software crashes.
My question is what the practical limitation is for a size of a project? I am hoping to end off with something around 60 minutes but it would appear as if the software (together with the computer) is not capable of handling this. Any comments?
I have checked to see whether all the Mac software is up to date (yes it is) and all the PE9 software is up to date (yes it is).
Are the specifications good enough? What more can I do?
Any help will be most appreciated.
Kind regards
Stevenmac

Your camcorder shoots in a variety of formats, and not all of these formats are supported by Premiere Elements.
So first you must ensure that you do not shoot in 60p! Loading 60p high-def video into Premiere Elements can cause all sorts of problems. Shoot video you plan to edit in Premiere Elements in 60i and 30i only.
Beyond that, you can shoot in 1920x1080 AVCHD or 1440x1080 AVCHD. Despite these numbers, these two formats are the same essential resolution! The latter just uses more traditional TV pixels.
But whatever you shoot, you MUST ensure that your Premiere Elements project is set up to handle that footage! So whatever you're shooting, when you start your Premiere Elements project, select the AVCHD or Full AVCHD setting that matches your video specs. Then attach your camcorder to your computer and use Premiere Elements Get Media/From Flip, AVCHD and Hard Disk Camcorder to import the video from the camcorder to your computer.
If your project specs match your source video, you should not see red lines above the clips on your timeline until you add effects to them. Is that the case in your project? When they match, you should have excellent performance.
Parts 1 and 2 of my free 8 part Basic Training tutorials on Premiere Elements support site Muvipix.com will show you how to set up a project and import AVCHD footage.
http://forums.adobe.com/thread/537685

Adobe Photoshop Elements 9 and Premiere Elements 9 wont load in computer

I just bought
Adobe Photoshop Elements 9 and took it home to load into my computer running windows XP with service pack 3 and all it does is show a small box in the upper left corner of the screen, looks like its loading something for about five seconds and then dissappears and nothing more happens. I tried to go to my computer and find the drive with it in it which I did and start it that way with no luck, tried to find an EXE. file with no luck and then returned it to the store thinking it was defective and got another one, same deal here too. I spent about four hours trying to get this to load and am about ready to throw this program into the pond out front. Any help with this would be much appreciated. Thanks in advance. John

Hi Barbara
You hit the nail on the head. I bought Premiere Elements 9 and Photoshop Elements 9 together in one box and I thought that the four dics (two per program?) was what I got and didnt look at the disks closely. Also it figures that the Mac disks were first in line so I tried to load those first with no luck. Thanks for your help. John

HELP Premiere Element Probs since upgrade to OSX 10.9.2

Hi,
since my upgrade to OSX 10.9.2 Adobe Premiere Elements 10 is causing probs whenever I want to add a menue to my movie. Can someone help me? Do I need to load a bugfix?
seit ich OSX 10.9.2 geladen habe stürzt men Premiere Elements 10 jedesmal ab wenn ich ein Menu zum Film hinzufügen will. Kann mir jemand helfen? Gibt es dafür einen Bugfix?
Danke THX
Val

Hi!
I have the same problem with my Adobe Premiere Elements 9! I also have a Mac. Always when I try to put a menu, it sends me an error message.
I know now that I'm not the only one...

Premiere elements 9: editing of Projects not possible

I bougth a laptop with adobe premiere elements 9 installed. It worked very well until a crash of the hard drive.
I baught a new hard drive and installed all software on the new drive. Premiere elements 9 was insalled without any failure. It can be opened but I can not edit or create any project. Most of the menue items are shown gayed.
Can anyboy help?

rreekkuu
This is what I would like you to do to troubleshoot this issue....
Make sure that the issue exists with and without the antivirus and firewall(s) disabled. Then if that did not help...
Uninstall Premiere Elements 9 via the usual Control Panel route.
Do a free ccleaner run through (regular cleaner and registry cleaner parts)
https://www.piriform.com/ccleaner/download
Reinstall the program with antivirus and firewall(s) disabled.
Keep the program closed.
Download and install the 9.0.1 Update (Premiere Elements 9 remains closed while this is going on.)
Adobe - Premiere Elements : For Windows : Premiere Elements 9.0.1 update
Reopen Premiere Elements 9.0/9.0.1, and open a new project in the Timeline workspace. So far so good or not? Hopefully, OK, but if not OK....
Delete the Adobe Premiere Elements Prefs file, and, if necessary, the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
9.0
and in the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
If is not going to help the present situation (that is just trying to install), but your 6 GB installed RAM is not a factor here since that Premiere Elements 9 or 9.0.1 is a 32 bit application running in a 32 or 64 bit application and as such has all the limitations of 32 bit system - maximum supported installed RAM = 4 GB of which typically 3.2 to 3.0 GB of that are available.
Please review and consider. Any questions or need clarification, please do not hesitate to ask.
Thanks.
ATR

Premiere cs6 won't load cs5 file

This project contained a sequence that could not be opened. No sequence preview presetfile or codec could be associated with this sequence type.
The project was created in CS5. I get this messge again, again, and again, even after CS6 DID work once. CS6 is supposed to load CS5-created premiere project and sometimes converts it, etc. Then won't load the converted project!!!!!
I am using creative cloud.
What is going on?

Jim, Thanks for the quick reply. The problem is indeed a missing codec, viz. intra100. There is a related problem that Adobe apparently has not solved: A/c to a technician. CS5 overwrites CS6 files and vice-versa (in creative cloud anyway). So, I am constantly having to re-activate CS6 because of using CS5 for things like markers.
The tech said they would be working on it (two or three months ago). Have you heard anything on this issue?
I am wondering if there is any simple way just to copy this particular coded for the moment.
Thanks again.

Why wont Photoshop elements 12 save to DVD in MPEG2 format when I have Premiere Elements 12 package loaded onto pc also?

I purchased the Adobe Photoshop Elements and Premiere Elements 12 package at Best Buy. I created a slideshow within the Photoshop Elements Package. When finished, I tried to save it using the instructions noted within the Help section of the Photoshop Elements 12 application. The slideshow was saved outside of Adobe Premiere Elements. When I tried to playback the DVD to which the slideshow was burned, it wouldn't play in my regular DVD player or a Blue Ray DVD Player. There is no instruction to import the slideshow into Premiere Elements prior to saving it to a DVD. The WMV format that Adobe uses will not allow the DVD to play anywhere other than my PC, or another P.C. The help section of the application states that the the file would automatically be converted into a MPEG2 format using the Photoshop application. Please explain what I'm missing!!! Desperate for help, as I have a family reunion this weekend, The DVD has 450 photos on it and the DVD was part of a gift package for the family. Thanks in advance for any assistance.

Hi,
Can you please elaborate what happens when you try to Sign in?
Also , Can you please share the following logs at [email protected]:
Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
Thanks,
Shikha

Help! Premiere Elements 7 won't load project

Similar Messages

Maybe you are looking for