HELP! Premiere pro could not retrieve the 'my documents' folder location?!

Hi
I just installed Creative Cloud and downloaded Premiere CS6.
When I start it, I get two dialogue boxes saying the same thing...
"adobe premiere pro could not retrieve the 'my documents' folder location. The application will make use of a temporary folder for this session..."
When I then go to export to Media Encoder, it crashes repeatedly.
I am unable to find the My Documents folder on my system - it's a new system and must have been set up strangely.
Can someone please help here as I am unable to run my video editing business when I can't export files!
Thanks
Geoff

As far as I know "My Documents" is a Windows thing... giving more information when asking a question is a good thing... Information FAQ http://forums.adobe.com/message/4200840
If you are on Windows, search http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US for help on creating that folder

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ID : R1
WebServiceID :
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at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
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at com.businessobjects.rebean.internal.util.storage.ClusterStorageManager.retrieveObject(ClusterStorageManager.java:380)
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... 47 more
CauseID : RWI 00323
CauseMessage : Could not retrieve the document with the passed obsolete token. (Error: RWI 00323)
CauseDetail :
CauseException : com.businessobjects.rebean.wi.ConfigurationException
Data : System.Collections.ListDictionaryInternal
TargetSite : BusinessObjects.DSWS.ReportEngine.DocumentInformation GetDocumentInformation(System.String, BusinessObjects.DSWS.ReportEngine.RetrieveMustFillInfo, BusinessObjects.DSWS.ReportEngine.Action[], BusinessObjects.DSWS.ReportEngine.Navigate, BusinessObjects.DSWS.ReportEngine.RetrieveData)
Stack Trace : at BusinessObjects.DSWS.ReportEngine.ReportEngine.GetDocumentInformation(String documentReference, RetrieveMustFillInfo retrieveMustFillInfo, Action[] actions, Navigate navigate, RetrieveData retrieveData)
Thanks

You can reclaim storage token stack space by sending Close action to any document you're done with.
You can increase the storage token stack space by editing the Web Services Provider app dswsbobje.war, the file WEB-INF\classes\webi.properties. Look inside that file for the storaget token stack size setting.
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