HELP ! Print jobs getting stuck in Queue

Hello:
I am using a HP Deskjet 5550 with two Mac's - an iMac G3 Classic and an iMac G5
Tiger. I have the printer connected to both Mac's. I am using the USB connection for the G3 and the Serial - USB connection for the G5.
I have no problem printing from the G3, but the 5 is getting me frustrated!
The printer prints a few pages and then the rest of the printing gets stuck &
stopped in the Queue. I am using the 2.7.1 driver from the Tiger install DVD,
but I have also tried the drivers from the HP download page.
I have also tried doing a Reset of the printer system. This problem does seem
to be intermitten but it is far worse most of the time then better.
I have looked at the HP Support site, but there is nothing I have found for
this problem. I have also tried using the Printer Sharing on the G5 (Tiger).
Any input/suggestions/ideads most greatley appreciated.

Did it ever work? How did you install the printer? Did you follow these directions on page 12? How did it go?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Hi,
I also found a HP documentation, you can refer to it and check if it is helpful
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02205477
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft does
not control these sites and has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support

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Greetings @Borchcat
Welcome to the community
I will certainly do my best to help you with your Deskjet 2542 not printing ! However, I am going to ask that you please let me know some more helpful information to help me research the problem for you.
Please respond to me with the following. If there are any steps here that you have not tried, please try them before responding and include the result:
How is the printer connected (USB/ wireless/ wired/ Bluetooth)?
What is the Operating System of the computer?
Have you tried printing from different programs?
Have you tried uninstalling and reinstalling the software?
What Firewalls and Anti-virus software are installed?
Have you tried disabling or uninstalling them?
If you're running Windows, run the Print and Scan Doctor and include the results.
Did you make any recent changes to your set up (physical move, upgrade, downgrade, new software installed, new router, etc)?
Is the printer plugged directly into the wall outlet (avoiding power bars and surge protectors)?
Have you completed all Windows/Mac OS Updates?
Have you tried using a different USB/Ethernet cable?
Thank you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Hi @harleywish
I wonder if the issue might be related to the print spooler rather than a port. Please try bypassing the spooler to see if you can print directly to the printer.
1. Click on start and go to devices and printers.
2. Right click on the printer and click on printer properties.
3. Choose the option "Print directly to the printer".
4. Click apply and then ok.
If this works follow the next steps and try to print again.
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box
Type services.msc and press Enter
Locate Print Spooler and double click on it to open the Spooler properties
Make sure startup type is set to Automatic, if it is not please click on the drop down and choose Automatic
Under Service status, please Stop the server, and then wait a moment and click Start
If bypassing the spooler does not result in a successful print, let me know.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

JMS Messages getting stuck in queues

Hi,
I am facing this peculiar issue with queue messages not getting picked up.
Application Architecture: There is 1 JMS queue ( which resides in WLDomain1 with in a Unix Box) and there are 2 windows boxes having 2 weblogic domains each with 3 instances of MDB deployed on each of the domains. So total of 12 consumers (2 Box * 2 Domain * 3 Instances of MDB) listens to the JMS queue.
Issue: After bringing everything up I am able to see 12 consumer count listening to the queue. But when I run the application which writes total of 13 messages in the queue only 7 of them are getting processed and 6 messages are always getting stuck in the queues. Interestingly this 7 messages are mostly getting processed by consumers with in the same windows box. And the selection of windows box is completely random. To confirm whether both the windows boxes are configured fine I tried to test them individually and it works fine individually, the problem happens only if I bring up both the boxes together.
Another observation is, if I bring down the non working domains, the pending messages start getting processed by the working domains. It gives an impression that the non working domains seem to lock the messages for processing but doesn't actually process it. Only when I bring down the domains it releases this lock.
Below is the JMS Life cycle events I captured from log files :
1. Start domain1 in WIN Box1
####<Nov 24, 2009 7:54:00 PM CST> <> <> <1259114040304> <783400> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session60.consumer62)> <> <>
####<Nov 24, 2009 7:54:00 PM CST> <> <> <1259114040309> <239900> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session63.consumer65)> <> <>
####<Nov 24, 2009 7:54:00 PM CST> <> <> <1259114040313> <2100> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session66.consumer68)> <> <>
2. Start domain2 in WIN Box 1
####<Nov 24, 2009 7:54:55 PM CST> <> <> <1259114095403> <38600> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session70.consumer72)> <> <>
####<Nov 24, 2009 7:54:55 PM CST> <> <> <1259114095407> <335400> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session73.consumer75)> <> <>
####<Nov 24, 2009 7:54:55 PM CST> <> <> <1259114095410> <997700> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session76.consumer78)> <> <>
3. Start domain1 in WIN Box 2
####<Nov 24, 2009 7:56:12 PM CST> <> <> <1259114172061> <316500> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection79.session80.consumer82)> <> <>
####<Nov 24, 2009 7:56:12 PM CST> <> <> <1259114172066> <324300> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection79.session83.consumer85)> <> <>
####<Nov 24, 2009 7:56:12 PM CST> <> <> <1259114172072> <757000> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection79.session86.consumer88)> <> <>
4. Start domain2 in WIN Box 2
####<Nov 24, 2009 7:56:54 PM CST> <> <> <1259114214000> <142800> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection89.session90.consumer92)> <> <>
####<Nov 24, 2009 7:56:54 PM CST> <> <> <1259114214005> <38200> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection89.session93.consumer95)> <> <>
####<Nov 24, 2009 7:56:54 PM CST> <> <> <1259114214009> <22400> <> <> <JMSModule!Queue> <ConsumerCreate> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection89.session96.consumer98)> <> <>
At this point console shows 12 consumers listening the queue which is absolutely fine.
5. Run application
--Message Production
This produces 13 messages ( I have not pasted the complete log)
-- Message Consumption ( Only 7 messages are consumed)
####<Nov 24, 2009 8:00:05 PM CST> <> <> <1259114405953> <576400> <ID:<1047832.1259114392542.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session63.consumer65)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114392542</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:00:10 PM CST> <> <> <1259114410091> <310100> <ID:<1047832.1259114393181.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session66.consumer68)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114393181</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:00:10 PM CST> <> <> <1259114410130> <364600> <ID:<1047832.1259114400626.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session63.consumer65)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400626</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:00:10 PM CST> <> <> <1259114410134> <540700> <ID:<1047832.1259114393125.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session76.consumer78)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114393125</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:00:10 PM CST> <> <> <1259114410137> <632400> <ID:<1047832.1259114393128.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session73.consumer75)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114393128</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:00:12 PM CST> <> <> <1259114412026> <984200> <ID:<1047832.1259114393123.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session60.consumer62)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114393123</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:00:16 PM CST> <> <> <1259114416045> <41800> <ID:<1047832.1259114400005.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session70.consumer72)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400005</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
6. At this point Admin Consol shows 6 messages pending in the queue
and From consumer numbers it is evident that consumers in WIN Box2 domains have not processed any messages
Now if I stop server in WIN Box2 Domain1, WIN Box1 picks up the messages instantely
####<Nov 24, 2009 8:13:22 PM CST> <> <> <1259115202343> <897600> <> <> <JMSModule!Queue> <ConsumerDestroy> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection79.session80.consumer82)> <> <>
####<Nov 24, 2009 8:13:22 PM CST> <> <> <1259115202346> <421900> <> <> <JMSModule!Queue> <ConsumerDestroy> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection79.session83.consumer85)> <> <>
####<Nov 24, 2009 8:13:22 PM CST> <> <> <1259115202379> <582300> <> <> <JMSModule!Queue> <ConsumerDestroy> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection79.session86.consumer88)> <> <>
####<Nov 24, 2009 8:13:24 PM CST> <> <> <1259115204888> <4600> <ID:<1047832.1259114400029.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session76.consumer78)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400029</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:13:32 PM CST> <> <> <1259115212820> <256700> <ID:<1047832.1259114400258.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session66.consumer68)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400258</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:13:43 PM CST> <> <> <1259115223579> <280600> <ID:<1047832.1259114400032.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session60.consumer62)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400032</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
7. At this poing Admin Consol shows 3 messages pending in the queue
Now if I stop server in WIN Box2 Domain2, the remaining 3 gets processed
####<Nov 24, 2009 8:16:08 PM CST> <> <> <1259115368998> <193400> <> <> <JMSModule!Queue> <ConsumerDestroy> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection89.session90.consumer92)> <> <>
####<Nov 24, 2009 8:16:08 PM CST> <> <> <1259115369000> <885500> <> <> <JMSModule!Queue> <ConsumerDestroy> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection89.session93.consumer95)> <> <>
####<Nov 24, 2009 8:16:09 PM CST> <> <> <1259115369002> <902500> <> <> <JMSModule!Queue> <ConsumerDestroy> <<anonymous>> <MC:CA(/<IP_BOX2>):OAMI(server.jms.connection89.session96.consumer98)> <> <>
####<Nov 24, 2009 8:16:25 PM CST> <> <> <1259115385151> <123700> <ID:<1047832.1259114400324.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session70.consumer72)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400324</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:16:29 PM CST> <> <> <1259115389660> <836600> <ID:<1047832.1259114400535.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection59.session63.consumer65)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400535</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
####<Nov 24, 2009 8:16:37 PM CST> <> <> <1259115397823> <610200> <ID:<1047832.1259114400432.0>> <> <JMSModule!Queue> <Consumed> <<anonymous>> <MC:CA(/<IP_BOX1>):OAMI(server.jms.connection69.session73.consumer75)> <<?xml version="1.0" encoding="UTF-8"?>
<mes:WLJMSMessage xmlns:mes="http://www.bea.com/WLS/JMS/Message"><mes:Header><mes:JMSTimestamp>1259114400432</mes:JMSTimestamp><mes:Properties/></mes:Header></mes:WLJMSMessage>> <>
Kindly throw some light on this issue. Also do let me know if you need any more specific details about this.
Thanks,
Abhijeet
Edited by: user5240164 on Nov 25, 2009 11:35 AM
Edited by: user5240164 on Nov 28, 2009 1:21 PM

Hi,
The problem may be conflicting names in your configuration. To ensure proper operation of WL Security, JMS, JTA, and JDBC, make sure that (A) each domain has a unique name, and (B) no two WebLogic servers have the same name (even if in two different domains).
To ensure a more even distribution of messages, either simply send more than a token amount messages (eg, a hundred or so, rather than just 12), or configure a custom connection factory on the domain that hosts the queue, reduce MessagesMaximum on the connection factory to 1, and then modify each MDB to refer to the custom connection factory. The MessagesMaximum setting controls the number of messages that can be pre-pushed (pipelined) to a single asynchronous consumer.
For more information see "Best Practices for JMS Beginners and Advanced Users" in the latest versions of the JMS admin guide, and "JMS Performance & Tuning Check List" in the WebLogic Performance and Tuning guide.
Tom

Messages getting stuck in Queue

Hi All,
In my scenario data is coming from database into XI and creating a file in SAP. The messages are getting stuck in the Queue and in message monitoring the status is showing as 'waiting'. Earlier the messages were getting successfully processed but system was running slow for the past two days. Is this because of system speed or some data issue?
For testing pupose I have deleted the old messages from Smq2 and tried but every new message is getting stuck in the queue. Please suggest.
Thanks,
Aparna

Please check the following blog :
/people/stefan.grube/blog/2006/04/27/how-to-deal-with-stuck-eoio-messages-in-the-xi-30-adapter-framework
try cancelling oldest messages, this should unblock queue
Regards,
Jamal

Print job does not enter queue

When attempting to print from a program or a test page nothing happens. The print queue shows zero documents in the queue. All indicators say the printer is working and connected etc. The print job simply does not enter the queue. There is nothing in the queue. I have emptied and stopped and started the spooler. Hot and cold rebooted. Deleted printer and reinstalled. Zilch. **bleep**?
This question was solved.
View Solution.

Hi,
Please Download and Run the HP Print Scan Doctor from the Below Mentioned Link. That Should fix your Problem.
Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows
Regards,
Salam_E
I am a HP Employee
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Adobe X goes into "Flattening" when printing and gets stuck at 6%, why?

When attempting to print some PDF's Acrobat X goes into "Progress" and sticks on 6% "Flattening" and does not print. when clicking on the programme it says "Not Responding". Can anyone help with this please.

Hey @Shellyschoon,
Welcome to the HP Support Forums!
I understand that you're having an issue setting up and installing your HP Laserjet P1102w printer wirelessly with your Mac OS X 10.6.8. I'd be more than happy to help you with getting up and running wirelessly today!
The HTML Config errors that you're getting seem to be an issue with your internet browser. Can I have you start by changing your default browser on your Mac and giving the wireless configuration another attempt?
In order to change your Mac's default browser (preferably to Safari), you want to go to:
Choosing a default web browser
Open Safari (/Applications).
From the Safari menu, choose Preferences.
Click the General button.
Choose your desired browser from the "Default web browser" pop-up menu.
Mac OS X: How to change your default email application or web browser
Once your default web browser is changed to Safari, try to run the HTML Config wireless setup again.
Let me know if this works for you. Best of luck!
X-23
I work on behalf of HP
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HELP ! Print jobs getting stuck in Queue

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