HELP! PRINTER WONT PRINT

okay ive goen over every trouble shooting step and still nothing,the delete ,hold , and utitys are gray out and dont work
everything is plug in and apears to be fine,everything i trie and print , ends up in the completed file but the printer dosen make a sound, i stop useing this printer for a few months , could it be the ink is dryed out ?
any info would really help

Hi,
which printer do you have is it an Officejet, laserjet or a Photosmart?
I work for HP but my posts and replies are my own.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"

Similar Messages

Please help printer wont print a legal document

please help me printer wont print legal documents???

Hi,
which printer do you have is it an Officejet, laserjet or a Photosmart?
I work for HP but my posts and replies are my own.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"

HT3500 I am using Mac 10.4.11 and I am having a problem when my printer wont print what I tell it too. Please Help

I am using Mac 10.4.11 and I am having a problem when my printer wont print what I tell it too. Please Help!

A warm welcome to Apple discussions!
A 2003 iMac cannot support Snow Leopard 10.6; you'd need an Intel processor and that cannot be retrofitted to your Mac. What does "About this Mac" in your Apple menu say for your processor speed? What does it say about how much RAM you have?
If the processor is 1ghz or faster, you can run OS 10.5; otherwise, you are maxed out at 10.4.11.
Also, are you running any commercial ("pay for") anti-virus or security software? They are notorious for slowing most Macs to a fraction of their speed potential.
A too-full hard drive can drag down performance, especially if you don't have a lot of physical RAM installed. If you single-click your hard drive icon and then do command i, you'll see the disk usage. Looks like this:
The value for "Used" should be no more than about 90 percent of "Capacity." In the example image, that drive has about 34 percent of its space used and 66 percent free--more than enough. Please post what you see for your Capacity and Used numbers
There are a few more things we might check but this is a good start.
Awaiting your information,
Allan

Canon printer wont print PDF and Word files... sometimes.

I face a very special problem with my iMac and my Canon printer (Pixma MG5350): Since a few weeks, the printer wont print most PDF files correctly, the same with existing Word files. A blank or blurred sheet is coming out of the machine. But: When I create a brand new Word file and fill it with text, the printer prints it clean and neat. The same with the official Canon test prints – no troubles at all. I have also tried to sort out the problem with the help from Apple: http://support.apple.com/kb/TS3147?viewlocale=de_DE, without success. Glad about every help!

My next suggestion would be to try an alternate driver to the Canon.
There is the Gutenprint v5.2.9 suite which is free and lists the MG5300 series as a supported model. You could download and install this driver suite and add the Gutenprint MG5300 driver and see if this gives you the same problem.

My printer wont print because I can't find the right password on (re)set-up. What should I do?

I"m running windows 8 (I think) and my printer wont print from my computer on the wireless function. I've tried uninstalling and reinstalling the software and updatuing but none of this seems to help. What should I do now.

Hi @mfk8
I am not sure I understand, what password are you looking for? Is the printer still on the wireless network? Perhaps the following document will be helpful; 'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP DeskJet Ink Advantage 1515 printer wont print after replacing black ink cartridge

Hello.
My HP DeskJet Ink Advantage 1515 printer has been working correctly since a year.
I had to replace both ink cartridges and I changed only the black one since I needed that one most.
But, the lights keep flashing and the printer wont print. Please help?

Hi @RRGS,
Welcome to the HP Forums!
I see that your HP DeskJet Ink Advantage 1515 printer will not print after replacing black ink cartridge, and your lights are still flashing. I am happy to help!
What lights are flashing on the printer?
In the meantime, please see this guide, Blinking Lights on the HP Deskjet 1510 and Deskjet Ink Advantage 1510 Printer Series.
Hope this guide helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP ENVY 4500 Printer Windows 10 printer wont print

I have a HP ENVY 4500 all in one printer. I did the windows 10 inplace upgrade.Now th printer wont print. I dont think this is a driver issue.I get an error saying the printer is off line. My WIFI is connected and working great.When I look at internet connections in my area My printer shows up on that list,and ask for a security code. I think it asking for a password for the printer.I have never set one up. (FYI) I had been using this printer with Windows 8.1 andIt worked great before the windows 10 upgrade. Do I need to set up a password for this printerTo make it work. By the way This computer is a Dell Insperon about a year and a half old.I need to print Please Help.Thank youEarl

I managed to fix this issue by myself.
After hours of trying everything HP suggested on other forums with no avail I simply turned everything off (including the PC and Printer) and left it for half an hour.
Then I turned the printer on but turned the wireless off. I then tried to print the same document from the PC (which came up with an error saying my printer needed a connection to complete) turned the wireless back on via the printer and it works!
Quite disappointed I seem to be having so many problems with the ENVY after all its recommendations, hopefully the issue will not return.

Printer wont print. have new ink. trouble help say it ok but its not ok

I HAVE A HPPHOTO SMART C5180 ALL IN ONE PRINTER. IT JUST STOP PRINTING SO I CHECK THE INK REPLACE IT WITH NEW INK AN NOW IT JUST WONT PRINT I TROUBLE SHOOT IT AN IT SAY ITS OK BUT IT STILL DONT PRINT . I ALLSO REPLACE IT WITH NEW PAPER AN IT STILL DONT WORK

If resetting the que fails try deleting the printer and reinstalling (delete and allow your mac to find it again). This has worked for me in the past when I had trouble with the que.
If that fails you can search the HP website for a OS-X compatible driver for this printer model and try using that instead of the pre-installed driver selected by OS-X.
Good luck. Let us know how it turns out.

Printer wont print word documents

I have had my printer/scanner for nearly a year now, it seems to print anything except a word document. I have both word 13 and notebook on my system. It wont print from either program, I am wondering whether this printer comes with these programs in the softwear? If yes any ideas how to sort the problem?

Hello sasaone2one,
Welcome to the HP Forums.
I see that you are having some issues when attempting to print from Word.
Have you by chance checked to see if any updates are available for Word? Not having all the updates can cause the printer not to function on Word documents.
I also suggest that you try the following link for the HP Deskjet 2540 series Firmware Update.
Feel free to write me back at any time if you have any other questions or concerns.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

SOLUTION: for printer wont print using black ink cartridge. ETC.

Black ink wont print in low resolution, you can't use high resolution if you selected plain paper. Choose "hp premium paper", even if you use cheap paper. Default Quality for this is "Best" but "Best" ONLY works IF you select a quality paper, such as "hp premium paper".
It's a software fault, there should be no option for plain paper for black only printing.
Hope this helps a few!
Andy

If HP Premium photo paper is selected the printer will print black using the color cartridges since pigmented black ink is not compatible with photo paper. The printer will print much more slowly in photo mode and will put more ink than is intended on the page.
If black is not printing when you print a nozzle pattern from the printer then likely there is an issue with the printhead or the ink delivery system between the ink supplies and the printhead.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

The printer wont print on photo paper why is that

The printer keeps printing on paper instead of photo paper

How are you sending the print job, and what file type are you trying to print? I know airprint and eprint base the paper type on what file type is printing. If its from a computer you will have to specify in the print settings what paper to use.
Jon-W
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the KUDOS STAR on the left to say “Thanks” for helping!

I have a 6520 that says its connectedwirelessly but the printer wont print now

Hi,
I have a HP6520 that worked for about a day when I got it, then THe printer would become disconnected (from devices and printers ((turn gray)) what I had to do was turn the printer off, then back on, and i could get a few documents through (about 10mins) then it would stop working.
I thought I got wise and stopped my file sharing and quit my home network thinking there could be an open port or something that a hacker could get into.
The printer worked great for about 2 days, but now It says the printer is connected from the printer side (I printed the test sheet) and the greyed out icon in documents and printers is light up again. but I cant get the firmware update to find the printer, nad the printer quit printing
On the bright side, I got Docx files to print using my eprint.. go figure?

Hi Merdock,
Are you using Windows 8 or 8.1?
The share mode turned off can cause issues in Windows 8/8.1, such as you describe.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04011652&lc=en&cc=us&dlc=en&product=5199463
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

Help document wont print

Hello Hope someone can shed some light as I am so frustrated. When I open a pdf file with adobe and try and print the document.. i keep getting the error message DOCUMENT COULD NOT BE PRINTED.. THERE WERE NO PAGES SELECTED TO PRINT..
Yes there were pages selected to print. I can't figure this one out.. help is greatly appreciated.
Thanks
Gabriella

Are you printing that to Physical Printer? It seems like a driver issue. Try this:
File->Print->Select you printer-> Click Advanced->Check Print as Image check box. Click on OK and then try. If it works then update the printer's PostScript driver.
~Sandeep V.

HELP! PRINTER WONT PRINT d1320 . mac osx 10.41

okay ive goen over every trouble shooting steps and still nothing,the delete ,hold ,
and utitys are gray out and dont work
everything is plug in and appears to be fine,everytime i trie and print , ends up in
the completed file but the printer dosen make a sound, i stop useing this printer
for a few months , could it be the ink is dryed out ?
any info would really help

Let's reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
If that does not work, get the latest software for your printer from the "Support & Drivers" link at the top of this page and re-install.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Attempts to print wont print and shut down my application..help!

I have a Lexmark printer, it has been successfully installed, the comp recognizes it and I am able to print a test page from the printer tool box. However, every time I try to print something for real from an application (word, safari, iphoto,etc) the application will shut down and I get this error message:
The application___ quit unexpectedly. The problem may have been caused by the IJPrintQuality plug-in.
And then it gives the options to report and relaunch the application. I repeatedly report and relaunch with this scenario happening over and over again. I've never been able to print anything other than a test page on my printer (so i know the comp can read that the printer is there!)...anyone have any ideas to help out???

Hello Amanda:
Welcome to Apple discussions.
If you installed the software that came from your printer from Lexmark - uninstall it. Most printers are plug and play - using the built in drivers in OS X. Then uninstall the printer and try to reinstall it.
Barry

HELP! PRINTER WONT PRINT

Similar Messages

Maybe you are looking for