Help printing 5.0 / prints are cropped

I have Adobe Photoshop Elements 5.o for windows. I have tried using both a HP printer and a Kodak printer with the same results.
When trying to print a borderless 4x6 the photos come out with the tops of heads and the bottoms of the photos chopped off. If I print with a border, the whole photo prints, but I don't want a border. Please help.
Thanks

http://www.pixentral.com/show.php?picture=1NLoIMxwT4OPj5wQz67hJR8twHbD50 prhttp://www.pixentral.com/show.php?picture=1fqx63ihkp8O5KPJ1enssyQPJo83E41inting
make sure to resize befor printing or it will clip it.

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