HELP: Problem when upgrading SPAM!!!

Question

I have tried to upgrade SPAM to version SAPKD70022 and I am getting the following error:
The import was stopped, since an error occurred during the phase   
DISASSEMBLE, which the Support Package Manager is unable to resolve
without your input.                                                                               
After you have corrected the cause of the error, continue with the 
import by choosing Support Package -> Import queue from the initial
screen of the Support Package Manager.                                                                               
The following details help you to analyze the problem:                                                                               
-   Error in phase: DISASSEMBLE                                                                               
-   Reason for error: FILE_OPEN_ERROR                                                                               
-   Return code:   3                                                                               
-   Error message: OCS Package: SAPKD70021                    
Does anyone know how to solve this?
Thanks all in advance
Phil

Answer 1

Hi Phil,
You can download SAPM/SAINT  from htttp://service.sap.com/swdc
Download --> Support Packages and Patches --> Entry by Application Group --> Additional Components --> SAP SPAM/SAINT UPDATE --> SPAM/SAINT UPDATE 700
Latest is SAPKD70023 , you can apply this directly as SPAM/SAINT is cumulative. I mean upgrade to 23 from 20 without applying 21 or 22 .
Thanks
Prince Jose
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