HELP PROBLEM WITH CREATIVE MEDIASOU

Please help me, my creatvie mediasource for the Zen Micro is not working it comes up with 'This application has failed to start because CTIntrfc.dll was not found. Re-installing the application may fix this problem' Oh and have i tried re installing it....YES LILKE 0000000 TIMES. i have uninstalled it then reinstalled it but still when i restart my computer it comes up with 'unable to find needed components'
Please please if you have had this problem reply to this thread cause i can't get any music onto my Zen Micro without Creative Mediasource!!! Preferably A.S.A.P

Your MediaSource is not installed properly. <FONT face=Helv size=2>Here is what you should do:
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site. Make sure that you install this first before installing the rest of the MediaSource plugins listed below.
- (Depending on your product and firmware)
For non-PlaysForSure Zen Micro: Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.
or:
For PlaysForSure Zen Micro: Download and install the latest Creative MediaSource Plugin for PlaysForSure devices (version .00.8) from your product download site.
- If it is listed for your product: Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site

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*Problems with Creative Zen V plus software Dear friends,
I'm trying to install the software included with creative Zen V Plus but it is not possible - it stops at 63%
I get this following error:
"CTIntrfu.dll can not be installed"
"DoInstall fails to launch E:\PDE\CTXInst\Setup.inx"
I'm using "Windows XP 2002 home edition - serivce pack 2"
I'll appreciate any help.
At the moment my PC doen't recognize the Zen V
Sorry for my english... It's not my language.

Hey Guys,Here is a link to instructions on how How to obtain and to install USB 2.0 drivers in Windows XP Service Pack . http://support.microsoft.com/default...;EN-US;Q329632?Win2000 and later have the capability to support USB 2.0, but USB 2.0 was released after XP was release, so there weren't any drivers installed before Windows XP service pack 2. Make sure you've installed all your windows updates including service pack 2. You can check if you have SP2 by right-clicking on my computer and choosing "properties", it will say on the general tab. Also the way to tell if you have USB 2.0 drivers installed is to right-click on my choose "Manage", then choose "device manager" look down to "uni'versal serial Bus controllers" and click on the + . This will expand the USB devices. Look for the word "enchanced" (USB enhanced host controller). If you see it, then you have USB 2.0 support. If not, use the link above and get the drivers. Hope this helps!?JT

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Hey,
I have the Creative Zen Touch DAP HD004 as listed in the subject. Version .0.03
In the "Information" part of the player, it lists it as having GB of music available, but in the menu only the 59 default classical music songs appear. (These are not knowingly mine!)
I was wondering whether there was any way to turn the player into Hard Dri've mode to retrieve these songs, or to use some sort of program to view them and put them back onto the player? Everytime I use My Computer to browse the MP3 Player, all that appears are the same 59 songs.
I hope this information can help someone to solve my problem!!

Re: Problem with Creative Zen Touch DAP-HD004
SmallBlue wrote:
Unfortunately not since the Zen has broken whilst I am travelling. Is the Nomad Explorer possible to download as Freeware? If so I will give that a shot. Thanks for the reply.
EDIT: I downloaded a trial version of "Notmad Explorer" and I can now see 2590 Data Files. Once I download a full version, is it simple to just conver Data Files into Audio Files?
Thanks so much for even getting me to this stage! I've spent weeks downloading all sorts.
Message Edited by SmallBlue on 2-29-2008 03:26 PM
Nomad Explorer find it here last app on the page? http://support.creative.com/download...le=033&nPage=2? What format are the files in now(wm,mp3,aac)

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Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

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You know it helps to post solutions if it's working fine for you. Moreover, unless you have the same hardware as someone else what works for you won't necessarily work for them.
That said, @ the OP have you tried setting the mic as default under the Sound settings? (Type Sound in the search bar and click on the "Sound" entry to find it.)
Also this may help
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Gift.Message Edited by Giftmacher on 06-07-200703:25 PM
Message Edited by Giftmacher on 06-07-200703:28 PM

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I very recently purchased a Creative Zen Touch, only to have its hard dri've crash three days after receiving it. I sent it back and was told a brand new one would be sent, not a refurbished model. Imagine my suprise upon opening the box - it was indeed a refurbished model. Which didn't work. While the hard dri've works properly, the touch pad doesn't. I can't choose what music I'd like to listen to. All I can do is hit random and hope it falls on the right song (and out of several thousand... well, you figure the odds.) So, I've had nothing but problems with my Creative Zen, and now I'm stuck with it because the company from which I bought it said they can only take the original back if I want a refund. Called Creative, and they said the original is on its way to Singapore to be destroyed! (Can't destroy it here?) They can't get it back (even though it's still in shipping). Is communication so bad that they can't call someone at the plant who signs for this stuff and ask them to set that one aside?
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Bear in mind that asking for people who've had problems on a support forum is like fishing in a barrel, you will no doubt get a lot of responses!
I feel very sorry for the people who've had issues, but like any commercial product there is bound to be a small percentage failure rate (perhaps in 50, but it's impossible to know for sure without Creative revealing their statistics). This doesn't help much, but try and be as patient as possible in getting your player replaced/returned. I've got two Creative players and had no problems with either (I also have two Rio players, and never had problems with either of these).
People will cite the iPod as being some paragon of reliability, but I will remind them of my friend who has an iPod and had to return it twice with battery issues. Equally the iPod forums will be full of people who have issues with their players.

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Email for creative tech support: http://us.creative.com/support/custs.../emailform.asp
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Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
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Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

HELP PROBLEM WITH CREATIVE MEDIASOU

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