HELP! problem with downloading itunes?

I have an Ipod shuffle and I had iTunes on my computer. I went to a website and wanted to view a Quick time video and downloaded iTunes with Quicktime. It wouldn't install on my computer and came up with an error that said "Runtime error" Now, my old iTunes won't work and I can't seem to install any version of itunes at all! It is very frustrating. Any help or suggestions would be greatly appreciated!
I have a Sony laptop (only 2 months old) with Windows XP. Thanks again for any help you can give me.
Sony laptop Windows XP

Hello 13579nonylie,
I would suggest steps 1, 3, and 5 of the iPhone Troubleshooting Assistant found here http://www.apple.com/support/iphone/assistant/phone/#section_1. If you get to step 3, close all the apps. Here is step 1 to get you started:
Restart iPhone
To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
If your device does not turn on or displays a red battery icon, try recharging next.
If that does not work then I would troubleshoot iTunes for 3rd party plugins in safe mode with this article:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/ts3430
And if the issue still persists in safe mode, I would recommend recreating your iTunes library.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Regards,
Sterling
Take care,
Sterling

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