Help! Probleme activation logiciels CC

Bonjour,
J'ai souscrit un abonnement d'1 an à la suite Adobe CC via une invitation "entreprise". Lorsque je vais sur mon compte on me confirme bien que je suis abonné pour 1 an "Adhésion à Creative Cloud (un an)"
Lorsque je télécharge et installe les logiciels et que je les lance, on me propose "version d'évaluation" ou "activation du logiciel". Si je clique sur "activation du logiciel" on me demande un Numéro de série, ce qui n'est pas normal puisque je suis censé avoir souscrit un abonnement. Je suis donc obligé de sélectionner "version d'évaluation", ce qui m'oblige en fin de période d'évaluation à désinstaller le logiciel et à le réinstaller pour une nouvelle période de 30 jours.
Quelqu'un a-t-il été confronté à ce problème?
Merci
Martin

Some general information
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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