Help! problems trying to open creative cloud installer

So every time I try to open creative cloud installer (on my mac) it comes up with a notice saying "administrator priveleges are required to continue with the installation" but I am the administrator so I don't understand what it means! Can anyone help me please??

on a PC you can right click the desktop icon
and choose Run as Administrator
It tends to be an esential step wit Windows 8
Does the Mac have something like that?
[EDIT] I'll add to that that it often saves time and frustration if you restart your computer before trying again after a failed installation or update.

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Everytime i try to open creative cloud installer i get a error code 22 i have tried turning off my firewall and no success. what is the best way forward?

everytime i try to open creative cloud installer i get a error code 22 i have tried turning off my firewall and no success. what is the best way forward?

is that the case-sensitive drive error? Error "Case-sensitive drives not supported" or similar install error | Mac OS

How do i open creative cloud installer

I am trying to open the creative cloud installer. It is asking for an administrators name and password... I tried my Adobe ID and password, its not working! what do I do? please help!

Are you on a home computer or at a business? What operating system do you have?
The admin name and password are what was assigned to that computer not your cloud account.

I downloaded indesign trial version. When I open creative cloud, it says it sent a verification email to an address that isn't mine! How do solve this?

Hi,
Si I went to download indesign trial version, the first step being downloading creative cloud. Once I tried to open creative cloud, this message appeared, and the email address mentioned is absolutely not mine!!! Can anyone help?

Hi Manou,
Please try the following steps:
Windows:
Please go to C:\Users\(your own user)\AppData\Local\Adobe\OOBE and rename opm.db file.
MAC:
/Users/[user name]/Library/Application Support/Adobe/OOBE and rename opm.db
Once you do that then it should ask you to sign in using a different e-mail address.
-Ankit

I get the following error message when trying to instal in copy: "Creative Cloud Installer" can't be opened because the identity of the developer cannot be confirmed.

I get the following error message when trying to instal in copy: “Creative Cloud Installer” can’t be opened because the identity of the developer cannot be confirmed.

Mac Unidentified Developer Issue
Here's how to open apps that apple should not be blocking:
http://www.imore.com/how-open-apps-unidentified-developer-os-x-mountain-lion

I am getting error 205 while trying to install Creative Cloud. I already had chated with support, Uninstalled CC and tried to install it again. From the Adobe site, the page keeps loading eternally, from the previous installer, it gives me error 205. What

I am getting error 205 while trying to install Creative Cloud. I already had chated with support, Uninstalled CC and tried to install it again. From the Adobe site, the page keeps loading eternally, from the previous installer, it gives me error 205. What to do? Give up on CC?
This is not the first time I get it, and it seems a recurring problem.

Milliet are you on a managed network? If not then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve error 205.

When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product."

When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product." Clicking continue takes me back to the Member Expired prompt. My account and subscription are both active and current.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window?

I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window? I'm trying to get a trial version of CS5.

You do not need to involve Creative Cloud to install/try the trial version of CS5...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Every time I run creative cloud installer it says there's a problem I need to use creative could to solve - it's a catch-22?

I've downloaded creative cloud installer 9 times, every time I run it says there's a problem I need to use creative could to solve - and suggests I download it.
That means I need to download and run the installer to fix an error that the installer encounters, but it gives me no error code, just redirects me to the download page.
So what's a user to do?

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?

I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?

What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
* http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
*http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

Trying to update creative cloud, comes error: The installation program could not access the important files / directories. Try to run the installer again. (Error code: 43), please contact customer support. The same error comes updating Muse. Mac 10.9.5. W

Trying to update creative cloud, comes error: The installation program could not access the important files / directories. Try to run the installer again. (Error code: 43), please contact customer support. The same error comes updating Muse. Mac 10.9.5. What shall I do?

Alauda_positos I would recommend reviewing your installation log files to determine the exact directory which the installer is unable to access. You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors discovered to this discussion.
For information on how to adjust file permissions please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.

I just bought a new iMac and am having troubles downloading creative cloud installer. Its coming up with error 214 - I can't find any solutions for this. Can anyone help me? Im on mac OS 10.9.4

I just bought a new iMac and am having troubles downloading creative cloud installer. Its coming up with error 214 - I can't find any solutions for this. Can anyone help me? Im on mac OS 10.9.4

Meg81 error 214 indicates a download data validation error. This means that the update you downloaded became corrupted likely during the download process. I would recommend utilizing the suggestions listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to attempt to improve the stability of your Internet connection.
You can also find information on how to review your download logs which may provide additional information regarding the failure of the download.

I am trying to download creative cloud, but it says "installer failed to initialize". What is this and how do I fix it?

I am trying to download creative cloud, but it says "installer failed to initialize". What is this and how do I fix it?

Nobody can tell you anything without proper system info or other technical details.
Mylenium

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Creative Cloud installs but will not open on windows 7

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Help! problems trying to open creative cloud installer

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