HELP , problems with iMac Aluminum
Hi guys,
My new iMac Aluminum arrived today..i live in Brazil (Amazonia)
I bought it at Ann Arbor Apple Store (MI / USA), friend of mine bought it to me and sent via EXpress Mail
When i try to turn on , i saw these pics ..
http://img211.imageshack.us/my.php?image=dsc01857sm3.jpg
http://img230.imageshack.us/my.php?image=dsc01862ns0.jpg
http://img406.imageshack.us/my.php?image=dsc01858de2.jpg
http://img211.imageshack.us/my.php?image=dsc01859ae6.jpg
Whats is it ? problems?
I tried hold down D , to see Apple Hardware Test (no results) only stripes (White)
I am running 110v , the imac is bivolt ??
How to instal the DVD's ? i know how to install in Ibook and Powerbook , but i dont in iMac Aluminum , what i am missing ??
Please see these pics , and help me if you can !
I dont have Apple Care (but it is new and i have Apple Store Commercial Invoice)
Sorry for my poor english
Andre
The bad part is (and I'm just playing devils advocate here) is that since Apple themselves didn't ship it but your friend did, that can be used as a way for Apple to say "well, how do we know you didn't break it yourself" know what I mean?
If Apple shipped it (again playing devils advocate here) and it arrived that way, then it's DOA and Apple will replace it no problem.
If a person bought it and sent it via UPSExpress, FedEx, DHL, UPS, etc, there has to be some justification that it WAS working prior to shipping and it's the shipping company's fault that it's broke and then it's only (or most of the time) if you bought insurance then the shipping company will reimburse you and/or provide the means to replace it.
Apple I'm sure will do the best they can, for the most part they are top notch in customer service, but from what you described, it would appear that Apple wouldn't have to do anything since they may not be at fault and/or not legally responsible for replacing it.
Again, I'm just playing devils advocate.
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com.apple.iokit.IOSurface 80.0
com.apple.driver.AppleHDAController 2.1.1f12
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com.apple.driver.AppleThunderboltEDMSink 1.1.1
com.apple.driver.AppleThunderboltEDMSource 1.1.1
com.apple.kext.ATI6000Controller 7.0.4
com.apple.kext.ATISupport 7.0.4
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com.apple.iokit.IOACPIFamily 1.4
Model: iMac12,2, BootROM IM121.0047.B0A, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x802C, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x802C, 0x384A53463235363634485A2D314734443120
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.55.4-P2P
Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Maxtor 3200, 0x0d49 (Maxtor), 0x3200, 0xfa120000 / 6
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x1003, 0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: hub_device, 0x050d (Belkin Corporation), 0x0234, 0xfd140000 / 5
USB Device: DataTraveler 2.0, 0x0951 (Kingston Technology Company), 0x1607, 0xfd142000 / 7
USB Device: Basics Desktop, 0x0d49 (Maxtor), 0x7410, 0xfd143000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
I got this photo from the net, but this is what I get. (Now 12 times)
It was a 4 Gig ram imac, but the store made it up to 8 gig with 4x2 gig before I collected it.
Memory Slots:
ECC: Disabled
BANK 0/DIMM0:
Size: 2 GB
Type: DDR3
Speed: 1333 MHz
Status: OK
Manufacturer: 0x02FE
Part Number: 0x45424A3231554538424655302D444A2D4620
Serial Number: 0x245317A8
BANK 1/DIMM0:
Size: 2 GB
Type: DDR3
Speed: 1333 MHz
Status: OK
Manufacturer: 0x02FE
Part Number: 0x45424A3231554538424655302D444A2D4620
Serial Number: 0x245317A9
BANK 0/DIMM1:
Size: 2 GB
Type: DDR3
Speed: 1333 MHz
Status: OK
Manufacturer: 0x802C
Part Number: 0x000000000000000000000000000000000000
Serial Number: 0xFFFFFFFF
BANK 1/DIMM1:
Size: 2 GB
Type: DDR3
Speed: 1333 MHz
Status: OK
Manufacturer: 0x802C
Part Number: 0x384A53463235363634485A2D314734443120
Serial Number: 0xEA364A5A -
I've had my iMac for a little over a year and now I am having problems with programs not opening, but then not being able to close. the arrow is under them but no matter how many times I force quit it won't close. Happens mainly with Toast and Itunes. Also, sometimes the computer will go to sleep and I can't get it to wake up. when this happens the fan just goes crazy. I have reset permissions and verified permissions. I have run the OSX disk with hardware utility and everything checks out fine. Will I have to reformat or just not use it anymore?
JasonJason -
Sometimes zapping the P-RAM helps:
1. After the startup tone, hold down <cmd><opt><r> until 3 additional startup tones are heard, then release the 4 keys.
Sometimes doing the Open Firmware resets helps:
1. After the startup tone hold down <cmd><opt><O><F> until a text screen appears (that's the letter Oh, not the number zero).
2. When you can start typing, enter the following commands, following each command by pressing <return>.
reset-nvram
set-defaults
reset-all
The mac will start normally at this point.
If still not successful, try this as well:
After the startup tone, hold down the <shift> key until you (hopefully) reach the desktop. This start is called "Safe Start" and it will be longer than normal, because Disk Utility's "repair" is invisibly run; it also will bypass any login items. If the system gets to the desktop OK this time but stalls when the shift key is NOT held down, the problem may be some login item that will need to be removed, using the Accounts panel of System Preferences and its Login Items section.
If none of these suggestions work, you may be required to perform an Archive and Install re-installation of the Mac OS. This is one of the options presented by the OS installer when you run it, and it preserves all your settings, data and added programs, but puts a new copy of the OS on the hard drive from which to boot.
Please let us know how you make out,
Miriam -
Problems with iMac 21.5 inch screen
Dear all,
As you can see on the pictures I have the following problems with my iMac. I get spots if I have to drag folder for example or when I open a picture in Preview. It is a normal background picture but if I open it in preview I get dots and since Maveriks it has become more worse. I get real weird lines.
I have the following iMac 21.5 inch:
- 21.5-inch, Mid 2010
- 3.6GHz Intel Core i5
- 8 GB 1333 MHz DDR3
- ATI Radeon HD 5670 512 MB
I have already tried:
- New internal memory;
- Reinstall OS X;
Apple can not really help. They also do not know what is problem. I also have no apple warranty.
Would anyone help me with this? You are my last attempt.
Thanks in advance.My guess is your GPU (graphics processing unit) is failing. Take the machine to your local Apple Store and have a Genius examine it or take it to an Apple Authorized Service Provider (AASP). Please click https://locate.apple.com/country to begin looking for an AASP in your area.
-
I have read several posts on problems with some displays on the iMacs,some with white screens etc. I found a firmware update
http://support.apple.com/kb/TS3207. found it by reading some posts at Mac Rumors. I hope this may help with some of the problems.There's a long thread covering the yellow tinge problem. Worth looking here:
http://discussions.apple.com/thread.jspa?threadID=2218213&tstart=0
With regard to the no capital letters light on the keyboard have a look here:
http://discussions.apple.com/thread.jspa?messageID=10735566�
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