Help...program will freeze, then cause entire computer to freeze
This problem used to be extremely infrequent, but lately (as in the past 2 weeks) I've had this problem at least once a day (sometimes 2 or 3 times).
I did do the recent software update, so that might have something to do with it...anyways, I'll be using a program (say, Safari) and Safari will freeze on a webpage. I can still move the mouse around, but it's stuck on the color wheel thingy. I can't click on anything, so I usually just shut the computer down by holding the power button down, then restarting the computer. The other day, it was Mail that caused the color wheel of death to pop up. Then today, Thunderbird (email application I very recently installed b/c both Mail and Entourage crapped out on me) froze, and again I had to restart the computer.
Does anyone have suggestions of what might be wrong and any advice to fix this issue?
Thanks!
Powerbook G4 17 inch screen Mac OS X (10.3.9) 1.5 Ghz, 512 MB DDR SDRAM
I've just purchased a G4 17" and forive me if everyone else knows this already but--I was having the same kind of stalling until I checked the running processes and saw this faxjobmgr program using 50% and more of the cpu even while it wasn't doing anything. You need to remove it from the startup items and then kill it, kill it, kill it.
Powerbook G4 17" Mac OS X (10.4.4)
Similar Messages
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ITunes is causing entire computer to freeze.....
iTunes is causing my entire computer to freeze since my last upgrade. If I'm using the application or its up and I'm not using it, after a while, it will cause the entire computer to freeze and I have to do an emergency shutdown because my mouse won't even move. Everything is locked up @ this point. Having the iPod plug in without the application up doesn't really seem to bother from what I've seen it but there were occasions when the iPod was plugged in and the application was in use that the computer made this skitzing sound and then completely locked up. I got the blue screen on approx. 2 occasions. And when I plug my iPod up to some speakers in the same manner you plug up headphones (Sony brand), I got that same skitzing sound while listening to one of the songs, but it didn't stop playing.
It has froze/shutdown while using the application alone while I'm browsing the store for different items. This is the majority of the times it has happen.
It has froze/shutdown while the iPod was plugged in.
It has froze/shutdown while the application has been open on the computer but not in use. And this is the only common factor going on in relation to the shutdowns.
I use the same thing basically everytime I come on this computer. Always FireFox, MSN, Gmail Talk, & Yahoo Messenger running in the background. <--- This hasn't caused a problem before. And that's about it. I've had the computer to slow down due to low memory but not the skitzing sounds and frequency of shutdowns its experiencing now.
Can anybody relate to this and if so, then what should I do? Is there a problem with the last release? And at this point, what should I do about this?i had a similar problem recently. what happened to me was that itunes was doing some kinda "reeding" of music files of some sort [i honestly dont remember the exact name of the action], but whenever it got to a certain song, it would do the same thing you are describing which is crash the computer or freeze it up. i decided to actually FIND the file that was causing the problem and when i got rig of the file and started itunes [this after having to turn itunes on and watch my computer freeze up again to acquire the song name] it worked perfectly.
it seems to me that [since the file itself was a rip of a rip] it might have been corrupted some how and so itunes didnt know what to do with it. i looked at the file and an mp3 file that should be in the range of 2-5mb was actually in the range of 1-200kb which leads me to believe that the file was corrupted.
i dont know if that will help, but i hope you get your problem resolved... -
How do I reinstall MS Word on MacPro. WORD keeps causing my computer to freeze.
How do I reinstall Microsoft WORD on my MacPro. (WORD keeps causing my computer to freeze.)
So, in other words, you got a folder like this in your Applications folder:
And the Mac freezes when you double-click on these: -
Firefox Olympic flame is causing my computer to freeze!!! Get rid of it please.
Thanks to all of you for responding. I appreciate your suggestions. At the same time, I just want '''FIREFOX TO REMOVE THE OLYMPIC FLAME''' which serves no purpose but to be annoying.
Is a cutesy moving flame really serving any purpose? NOOOOO!!!! -
i have printers at home and work. i need help programing my macbook print utility so computer knows which printer to use depending on where i am. thanks
Look for cloud solutions such as DropBox, OneDrive, SugarSync or others. They are all cloud based services that sync documents between computers via the cloud. Of course another solution is simply a flash drive formatted in exFat so that Macs and Windows computers can read it.
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please help i need to fix my itunes it will not launch on my computer . no error message appears it simply will not run. the icon on desktop has changed to a white folder and it still appears in programmes in start menu but will not open. it appears in task manager but disappears when the programme will not open
You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
You haven't said if there was any error message when you tried to start iTunes. If there was one please give it in full.
Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
Then restart your PC and open your Task manger and select the Processes tab.
Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open? -
Multiple times spellckecking my emails has caused my entire computer to freeze.
Hi, Many times I have clicked "check word" in spell check and had my iMac freeze. The " beachball" rolls and no amount or combination of keyboard or other cancel clicks will un-freeze the system! Un plugging the computer is the only way of getting out of the screen-Help! I'm afraid to spell check my emails!
i had a similar problem recently. what happened to me was that itunes was doing some kinda "reeding" of music files of some sort [i honestly dont remember the exact name of the action], but whenever it got to a certain song, it would do the same thing you are describing which is crash the computer or freeze it up. i decided to actually FIND the file that was causing the problem and when i got rig of the file and started itunes [this after having to turn itunes on and watch my computer freeze up again to acquire the song name] it worked perfectly.
it seems to me that [since the file itself was a rip of a rip] it might have been corrupted some how and so itunes didnt know what to do with it. i looked at the file and an mp3 file that should be in the range of 2-5mb was actually in the range of 1-200kb which leads me to believe that the file was corrupted.
i dont know if that will help, but i hope you get your problem resolved... -
PE9 Burn failure at 95% causes entire computer to crash
Hi - I hope someone can help.
I am puttig together clips from mobile phones and various other devices of the first year of a babies life, it includes audio tracks on the soundtrack line as well as the audio and video on track 1. I have also included a pan&zoom slideshow of images and the total length is approx 1hr20mins.
I am not sure what the problem is, but after the disc menus (there are 4) have all encoded, the programme gets to 95% and then crashes, but it doesn't just crash the programme, it actually crashes my whole system whereby I can't use my mouse, or the keyboard to close anything.
Last week the system was working perfectly, and I have tried saving the whole movie as an mpeg to my computer which has worked perfectly, but there is something preventing the burn to finish.
I am using a Dell XPS 17 with intel i5 core processor, to hard drives (C and D) with 1TB RAM total. I use an Nvidia graphics card and have RealTek HD audio. (not sure if you need all that or if it's even the right stuff to tell you!)
Please help!!You've probably got a number of issues going on that are overloading the program. It's also possible you don't have enough clean, freshly defragmented space on your C and D drives. Even if these drives are huge, fragmentation to keep Premiere Elements from grabbing the contiguous space it needs. You are working a) an unusually huge video for a DVD (DVDs can only hold about 70 minutes of video), b) you may be using unnecessary large photos (see below) which can choke the program and c) you don't say where your video is coming from, but Premiere Elements needs to work much harder on video that's not miniDV, HDV or AVCHD -- and these elements are all combining into a program meltdown.
First, when you set up your Premiere Elements project, which project settings did you select? Have you ensured that this setting matches precisely your video footage? If it does, you should see no red lines above the clips on your timeline before add effects to them. Is this the case in your project?
Second, have you ensured that your photos are not larger than 1000x750 pixels in size? Using photos directly from a camera (some of which can be many times video resolution) are the chief cause of program choke.
Have you rendered your timeline (press Enter) whenever you see red lines above your clips on the timeline? When your timeline is rendered (the red lines turn green) your program will perform more efficiently and you'll have less issues with transcoding your DVD. However even this does not overcome the issues listed above. -
Itunes causes my computer to freeze
almost every time i open itunes my computer freezes and i have to manually turn off my computer. the mouse wont move and it doesn't seem to be accessing the hard drive once it happens. no buttons work, other than ther on/off switch. Ctrl Alt Del wont work. this happens also when i open itunes and then close it down. my computer doesnt freeze if i dont open i tunes. It seems to freeze when i click on thins. Both single and double clicks. sometimes it can take an hour for it to freeze, others it can take 2 mins to freeze up on me.
An error appeared on a blue screen Which said
*stop : 0x0000007e (0xc0000005, 0x00000000, 0xf8246c54, 0xf8246950)
I'm not too sure if this is related to itunes but may be of help to explain.
Please help me as it can get very frustratingI have 512mb of memory, 60 gigabytes of 250 gigabytes left unused it never used to freeze on me. on started in the last 6 months or so. I've been using it for over 2 years now. I actually wont turn it on any more cause it freezes shortly after i turn it on. it never freezes if i dont open itunes
-
Safari freezing up my entire computer
This is happening about 2-3 times a week. I will be using Safari browsing the web and my entire computer will freeze up. It ONLY happens when using Safari and nothing else is consistent. I have to hard shut down my system after that. Have ran check disc, repair permissions, etc.
Any ideas?Here is the EtreCheck report also.
Hardware Information:
iMac (27-inch, Late 2009)
iMac - model: iMac11,1
1 2.8 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
ATI Radeon HD 4850 - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:22:50
Disk Information:
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (404.15 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
Western Digital My Book 500.11 GB
My Book (disk1s1) /Volumes/My Book: 500.1 GB (322.8 GB free)
Western Digital My Book 1130 2 TB
EFI (disk2s1) <not mounted>: 209.7 MB
Time Machine Backups (disk2s2) /Volumes/Time Machine Backups: 2 TB (467.04 GB free)
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Wacom Co.,Ltd. CTH-460
Plantronics Plantronics .Audio 628 USB
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
net.telestream.driver.TelestreamAudio (1.0.5)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.adobe.versioncueCS4.plist
[loaded] com.dimdim.dimdimupdater.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS4ServiceManager.plist
[failed] com.dimdim.webmeetingplugin.plist
[loaded] com.wacom.pentablet.plist
User Launch Agents:
[failed] [email protected].plist
User Login Items:
EEventManager
EpsonLowInkReminderAgent
3rd Party Preference Panes:
Adobe Version Cue CS4
Flash Player
PenTablet
Internet Plug-ins:
AdobeExManDetect.plugin
AdobePDFViewer.plugin
Default Browser.plugin
EPPEX Plugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
npDimdimControl.plugin
QuickTime Plugin.plugin
Silverlight.plugin
WacomNetscape.plugin
WacomTabletPlugin.plugin
wkDimdimControl.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 595.19 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 2 TB
Total number of backups: 82
Oldest backup: 2013-01-16 20:30:58 +0000
Last backup: 2013-11-07 12:03:20 +0000
Size of backup disk: Adequate
Backup size 2 TB > (Disk used 595.19 GB X 3)
Top Processes by CPU:
3% mds
1% WindowServer
1% EtreCheck
0% fontd
0% dpd
Top Processes by Memory:
156 MB Safari
123 MB mds_stores
106 MB com.apple.WebKit.WebContent
66 MB Dock
57 MB WindowServer
49 MB mds
49 MB com.apple.IconServicesAgent
41 MB Finder
41 MB com.apple.WebKit.Networking
41 MB PenTabletDriver
Virtual Memory Statistics:
5.53 GB Free RAM
1.35 GB Active RAM
385 MB Inactive RAM
748 MB Wired RAM
404 MB Page-ins
0 B Page-outs -
i cannot use my mission control, laging and freeze, then cuase the system logout. It is same as my DashBoard.
Additional problem is there a lot weird pixel (dot or spot) on my picture when i preview the picture. I had try reset SMC and PRAM, but the probelm still exist.
Plese help...
I had use the EtreCheck, this is the report as below:
Hardware Information:
MacBook Pro (Retina, 13-inch, Late 2013)
MacBook Pro - model: MacBookPro11,1
1 2.6 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel Iris - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:1:31
Disk Information:
APPLE SSD SM0512F disk0 : (500.28 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.42 GB (152.33 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 22
Startup Items:
MySql_init: Path: /Library/StartupItems/MySql_init
ZendServer_init: Path: /Library/StartupItems/ZendServer_init
Launch Daemons:
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
[System] ZendScriptcase71.plist2 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.teamviewer.teamviewer.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Google Drive
Internet Plug-ins:
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
WebClient: Version: 1.0 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.1 3rd-Party support link
o1dbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.2 - SDK 10.6 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
googletalkbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
aThunderPlugIn: Version: (null) - SDK 10.7 3rd-Party support link
WangwangPlugin: Version: 1.3 - SDK 10.8 3rd-Party support link
npalicdo: Version: 1.0 - SDK 10.6 3rd-Party support link
aliedit: Version: 1.0.0.5 - SDK 10.7 3rd-Party support link
3rd Party Preference Panes:
Java 3rd-Party support link
Old Applications:
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.2 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.2 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.2 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.2 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
dynamiclinkmediaserver: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
ShowHiddenFiles: Version: 2.0.4 - SDK 10.4 3rd-Party support link
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 465.12 GB Disk used: 323.25 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 5
Oldest backup: 2014-01-28 14:49:59 +0000
Last backup: 2014-02-17 09:17:15 +0000
Size of backup disk: Too small
Backup size 465.44 GB < (Disk used 323.25 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
11% mds
2% WindowServer
1% EtreCheck
1% mds_stores
0% Google Drive
Top Processes by Memory:
147 MB Dock
123 MB mds_stores
106 MB Google Chrome
90 MB SCIM
82 MB ocspd
Virtual Memory Information:
5.22 GB Free RAM
1.67 GB Active RAM
332 MB Inactive RAM
802 MB Wired RAM
438 MB Page-ins
0 B Page-outsi cannot use my mission control, laging and freeze, then cuase the system logout. It is same as my DashBoard.
Additional problem is there a lot weird pixel (dot or spot) on my picture when i preview the picture. I had try reset SMC and PRAM, but the probelm still exist.
Plese help...
I had use the EtreCheck, this is the report as below:
Hardware Information:
MacBook Pro (Retina, 13-inch, Late 2013)
MacBook Pro - model: MacBookPro11,1
1 2.6 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel Iris - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:1:31
Disk Information:
APPLE SSD SM0512F disk0 : (500.28 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.42 GB (152.33 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 22
Startup Items:
MySql_init: Path: /Library/StartupItems/MySql_init
ZendServer_init: Path: /Library/StartupItems/ZendServer_init
Launch Daemons:
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
[System] ZendScriptcase71.plist2 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.teamviewer.teamviewer.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Google Drive
Internet Plug-ins:
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
WebClient: Version: 1.0 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.1 3rd-Party support link
o1dbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.2 - SDK 10.6 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
googletalkbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
aThunderPlugIn: Version: (null) - SDK 10.7 3rd-Party support link
WangwangPlugin: Version: 1.3 - SDK 10.8 3rd-Party support link
npalicdo: Version: 1.0 - SDK 10.6 3rd-Party support link
aliedit: Version: 1.0.0.5 - SDK 10.7 3rd-Party support link
3rd Party Preference Panes:
Java 3rd-Party support link
Old Applications:
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.2 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.2 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.2 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.2 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
dynamiclinkmediaserver: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
ShowHiddenFiles: Version: 2.0.4 - SDK 10.4 3rd-Party support link
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 465.12 GB Disk used: 323.25 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 5
Oldest backup: 2014-01-28 14:49:59 +0000
Last backup: 2014-02-17 09:17:15 +0000
Size of backup disk: Too small
Backup size 465.44 GB < (Disk used 323.25 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
11% mds
2% WindowServer
1% EtreCheck
1% mds_stores
0% Google Drive
Top Processes by Memory:
147 MB Dock
123 MB mds_stores
106 MB Google Chrome
90 MB SCIM
82 MB ocspd
Virtual Memory Information:
5.22 GB Free RAM
1.67 GB Active RAM
332 MB Inactive RAM
802 MB Wired RAM
438 MB Page-ins
0 B Page-outs -
Premiere Pro re-writes my permissions inside my computer and causes premiere to crash, run slow, restarts my computer in the middle of rendering, and freezes my whole computer. I have a brand new 2013 Mac Pro with 12core, 16 GB of ram, and 6GB of GPUs. I will even try and and edit very small HD files from a DSLR whether they are H264 or Pro Res files. I will do something simple like a distortion correction on those files that are a minute long and it takes it 40 plus minutes to render if it makes it through without crashing the program or the computer. If I run it for a while without restoring the permissions in the disk utility it makes my whole computer freeze and crash from just about every program. I have spent many hours on the phone with apple re-installing my operating system thinking that hardware was my issue. After doing so and installing programs like avid and final cut with Adobe products off the computer it worked perfectly. Then when I install Adobe products like Premiere Pro on the very first render they will start to have the issues I have explained above. I have contacted Adobe support and have spent like 20 hours over the last few weeks with them remote logging onto my computer trying to fix the issue. Towards the end of the last call the guy I was talking too wanted to collect all the information he could to ask the engineers about my problem. He asked me over a dozen times if I had re-installed my operating system and I responded with yes I have each time. He then changed his tune to the only way he will continue to help me is if I will again re-install my operating system and only put Premiere Pro on the computer just to see if that will work. I have crazy deadlines and do not have time to go through that process again and again. He also told me that lots of people with my same computer have the same issues but still wants me to re-install my operating system again. I explained to him that I am extremely behind with my work (because of this issue) and do not have the time to re-install again since the first re-install didn't work. I had told him multiple times that I can get around using Adobe products but am huge fan of them(when they work) and would like to find a way to solve the problem. He then told me that I should go ahead and cancel my subscription and and use that work around since he can not figure it out. Is there anybody at Adobe that cares about losing my business? Or anybody out there that may help with the solution of my problem?
Thanks,
CodyWOW!!!! Adobe only cares about there reputation and not their customers!
Response: I said multiple times in the last thread that I already did a clean install of my operating system.
Response: I use DaVinci 10 times more than Premiere Pro and never have had one issue with it ever! Must not be the issue?!?
Response: Changing the read and write permissions was the first thing the guy tried two weeks ago. I have done a clean install of Mavericks and it did not solve my problem(as I said in my first post).
(Please do not create new posts in response to an earlier post. That post was deleted).
Hi Cody,
Really sorry you're so upset. I'm only trying to help, though. I suggested that the number one fix is to make sure that your permissions are set to read/write. You did not mention that agents tried this at all in your original response so that's why I mentioned it. Also, I was not completely clear that a clean installation was done as most people install the original OS and then update it, which can cause the issue. Sorry for the confusion.
You did say that you use Resolve all the time with no issues. Resolve can mistakenly install CUDA on your machine which has AMD GPUs. This can cause serious issues. I would remove CUDA from your machine and see if you get better results: Avoid installing NVIDIA CUDA drivers on computers with AMD GPUs
If you want further help, please let me know and I'll do what I can do to assist.
Thanks,
Kevin -
Importing Video to iMovie 11 Causes Entire Computer to Crash
Hi. I must say up front that I am not very Mac saavy, so I apologize in advance.
I am trying to import video from a Canon Vixia HFS200 camera in to my iMovie 11 on my iMac. I'm running OS X version 10.6.8. The other details are in the error report that I've pasted below. When I turn on the video camera, I select sync then select "Computer/Printer" for USB connection type. It will then open my iPhoto and upload photos, and then it will open my iMovie (if not already open). It can transfer to iPhoto just fine. However, when it opens the transfer window in iMovie, it stalls with an empty transfer screen and then I get the gray box of death telling me that my computer has crashed and I must re-start it.
I would appreciate any advice on this issue. Thanks!
Here is the error report I received after the last crash:
Interval Since Last Panic Report: 2898 sec
Panics Since Last Report: 2
Anonymous UUID: A1F31A7D-6C49-4E2F-A7CC-D6E37E5BB5F0
Wed Dec 21 10:43:29 2011
panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x017bf827, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00000008, CR3: 0x1949c000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x5e36383c, ECX: 0x00000000, EDX: 0x0000000a
CR2: 0x00000008, EBP: 0x5e363818, ESI: 0x0d29d940, EDI: 0x00000000
EFL: 0x00010206, EIP: 0x017bf827, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x5e3635c8 : 0x21b837 (0x5dd7fc 0x5e3635fc 0x223ce1 0x0)
0x5e363618 : 0x2abf6a (0x59e3d0 0x17bf827 0xe 0x59e59a)
0x5e3636f8 : 0x2a1a78 (0x5e363710 0x0 0x5e363818 0x17bf827)
0x5e363708 : 0x17bf827 (0xe 0x48 0xcb0070 0x10)
0x5e363818 : 0x2fd111 (0x5e36383c 0x2d0020 0x320020 0x6d002e)
0x5e363868 : 0x2fea67 (0xd29d940 0x5e363a00 0x9ad5274 0x2d16cd)
0x5e3638b8 : 0x2e4605 (0xd29d940 0x5e363a00 0x9ad5274 0x0)
0x5e363b48 : 0x46dd05 (0x8a59378 0x0 0x880 0x9ad5274)
0x5e363b88 : 0x2debb8 (0x8af4804 0x8a59378 0x880 0x9ad5274)
0x5e363bd8 : 0x2f4c24 (0xd29d940 0x0 0x880 0x9ad5274)
0x5e363c18 : 0x2eaca7 (0xd29d940 0x5e363d00 0x0 0x1)
0x5e363d88 : 0x2eb058 (0x1b032f0 0x1 0x0 0x0)
0x5e363f48 : 0x2eb0f1 (0x1b032f0 0x1 0x0 0x0)
0x5e363f78 : 0x4f82fb (0x97f0540 0x94eab48 0x9ad51b4 0x1)
0x5e363fc8 : 0x2a251d (0x94eab44 0x0 0x10 0x94eab44)
Kernel Extensions in backtrace (with dependencies):
com.apple.filesystems.ntfs(3.4)@0x17b3000->0x1812fff
BSD process name corresponding to current thread: mds
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: iMac9,1 (Mac-F2218FA9)
System uptime in nanoseconds: 344608732463
unloaded kexts:
com.apple.driver.AirPortBrcm43xx 423.91.27 (addr 0x1132000, size 0x1900544) - last unloaded 176447686718
loaded kexts:
com.apple.filesystems.msdosfs 1.6.3 - last loaded 104256025184
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.filesystems.ntfs 3.4
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleHDA 2.0.5f14
com.apple.kext.ATIFramebuffer 6.3.6
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleBacklight 170.0.46
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AudioAUUC 1.57
com.apple.ATIRadeonX2000 6.3.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.kext.ATI4800Controller 6.3.6
com.apple.kext.ATISupport 6.3.6
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleUSBHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.45f0
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000342ASQ, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 3
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x24300000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x24330000 / 5
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0x24320000 / 4
USB Device: Ext HDD 1021, 0x1058 (Western Digital Technologies, Inc.), 0x1021, 0x26400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2According to the link below I got from the Canon Canada website, apparently there is mentioned software to retreive images and videos from your camera.
http://gdlp01.c-wss.com/gds/7/0300004027/01/IB66_EN.pdf
Anyhow, since you had it working before with iMovie 11, I am suspecting that it somehow got corrupted when the mounted volume (your camera) somehow got disconnected due to inadequate battery power. Which was why Canon recommended people use an AC adapter for this or a fresh battery before a major transfer of movie clips. When mounted volumes disconnect abruptly for whatever reasons, iMovie 11 goes into beserk mode trying to restore that connection resulting in crashes or slowdowns.
To restore iMovie 11 back to where it was.
You need to delete iMovie's plist and cache files, 2 files located in your Home/Libary folder
com.apple.iMovieapp.plist (document)
com.apple.iMovieapp (folder)
After this, you can either do 2 things. One is run disk repair utility and execute repair permissions on the drive that iMovie resides (probably your main boot drive) or download a free utility called OnyX which is a free OSX maintenance software to do that plus some extras including clearing caches, which sometimes are the causes of system crashes.
It is available from http://www.titanium.free.fr/index.php and it will help repair permissions and clear caches. Please download the appropriate version for your OSX (Snow Leopard).
Once that is done, reboot your computer and run iMovie 11. Connect the cable to the camera and computer and do your import. Make sure you have a fresh charged battery on your Canon. This should work.
Regarding Apple Care. The easiest way to deal with this is deal your issues with a Genius at the Apple Store. They will help you with the registeration of Apple Care. Just because you bought Apple Care does not necessarily mean you are registered and you should register it as soon as you got the system and Apple Care together.
Apple is a good system, but in the quest of making the system super friendly, it can sometimes be daunting to get it working again because unlike the PC, the interface itself makes it challenging to do low level stuff. -
I keep getting "script" errors and my computer locking up while using Mozilla Firefox on some of my websites. I don't have this problem while using Internet Explorer. Why has this just started and how can I resolve this? I like Firefox, but will have to start using a different browser if this doesn't get resolved.
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
Isight freezes up then causes my modem to freeze up
I am having a consistent problem everytime I try to use my Isight camera with iChat. After a few minutes, the video and sometimes the audio freezes up. I can restart it by disconnecting the camera and restarting the session.
But the bigger problem is that after this occurs, my internet connection slows down to the point of a crawl. Re-booting the computer does not solve it. I have to reboot my cable modem (comcast) and my VOIP modem (Motorola/Vonage) since everything locks up.
I talked to Apple and they have no idea. Any help??
ibook G4 1.2 GHZ
Mac OS X v 10.4.7
iChat 3.1.5
Motorola/Comcast cable modem
Motorola/vonage VOIP modem
Thanks!
ibookg4 Mac OS X (10.4.7)Hello dknopper,
Unfortunatly, yes and no... what is your speed on the cable, up and down.. It would be helpful also to know if there is a router or how the computer is connected.. After Permissions Repair, shutdown/restart and w/no other programs working, is the problem the same?
My daughter was on comcast in Chicago, but switched to DSL as she had some problems. Frankly, it sounds like virex or some other program is taking the CPT time.
To eliminate cable problems, run this speed check several times a day to see what kind of results you get:
http://www.speakeasy.net/speedtest/
Do it both w/and w/o iChat running and let us know.
(For reference, my Download speed is 4108Kbps Upload 443Kbps)
In the meantime, perhaps someone else will come up with a suggestion?
Respectfully,
Bill Gallagher
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