Help - PSE Install Gone Wrong. Error Messages & Gibberish in Mac Files
Hello,
I hope someone can help me!!! I am super freaked out . I installed the PSE 8 for on my Mac last night. I had tested the trial on my computer without any problems a few months ago. So anyway, the program immediately started giving me error messages about not being able to copy and paste images. Then I noticed one of my Keynote documents text became jumbled. And more importantly, a Pages file that I am getting ready to send to a printer is now 95% gibberish! I have not closed it out and tried to save a new file but the new file is still gibberish.
When I installed the PSE 8, I check marked all the boxes (options) and I am wondering if that is the problem. How do I fix my files so the gibberish goes back to normal? I know I will have to reinstall the PSE which is no big deal.
My main concern is having my Page & Keynote files fixed!
I am grateful for any feedback and suggestions!!!!
Thank you,
Nikki
Thank you! I will be sure to repair permissions after installs. I didn't know that.
So while I was on hold for about 45mins. with customer support, I discovered that my files that had gibberish became normal once I changed the font. 90% of the files were using the Adobe Garamond Pro font. So when I changed the font to Arial, you could read it again. So it seems like the Garamond font got corrupted. I need to use this file for the 12 page newsletter that I have already typeset.
Now that PSE is removed, the Garamond font is back to normal!!
I am going to wait until I get the newsletter off to the printer before I reinstall PSE. Any suggestions on how to not let PSE corrupt it or why do you think that happened? I did tell it to install everything on the CD (all the extras which may had extra fonts?)
Thank you again,
Nikki
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