Help question confirmation failing

I'm trying to confirm re: my firefox help question... The link given me is
https://support.mozilla.com/en-US/users/activate/e4259040a179f9f3eb2904a5673a8309b88e860c
and I'm getting "something is wrong" messages.

Your previous question is here.
https://support.mozilla.com/en-US/questions/848877

Similar Messages

Please help! Itunes fails to open on my macbook pro. I have remove itunes and reinstalled it and it still will not work!, Please help! Itunes fails to open on my macbook pro. I have remove itunes and reinstalled it and it still will not work!

Please help! Itunes fails to open on my macbook pro. I have removed itunes and reinstalled it and it still will not work!

Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.

Will you please help in confirming my apple account without credit card number

will you please help in confirming my apple account without credit card number

There is no one here from Apple. Contact iTunes support:
http://www.apple.com/support/itunes/

TS1815 Subject: What Mountain Bike help I can't download my magazine, what mountain bike skills issue. I've followed the advise on the help questions but still can't view the magazine. Delete, re install etc.

Subject: What Mountain Bike help
I can't download my magazine, what mountain bike skills issue. I've followed the advise on the help questions but still can't view the magazine. Delete, re install etc.
Thanks Malcolm

said article below....
HT1747: iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier
Learn about iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier

Map.xml and context-sensitive help question

We're changing the tools we use to generate JavaHelp from RoboHelp to WebWorks.
RoboHelp's output always includes a file named map.xml. WebWorks doesn't include this file.
My understanding is that map.xml is what applications use to find the correct context-sensitive topic. Is that right? Will the app be able to find context-sensitive files without it?
Stan Stansbury

There are a couple of posts about masterdata.xml that seem to indicate it's not a problem. See if either of these help.
Context Sensitive Help Question
MasterData.xml
For the 'main portal page' bit - maybe the developer wants to know the Start Page of the project, rather than the Default Topic? I'm not very familiar with CSH and webhelp, so I'm uncertain of the details the developer needs, but I wouldn't think you'd have to change anything as long as they have all the necessary details.
Amber

Before your Firefox Help question (Why is it that text is transposed over text when viewing certain websites. I'm running win 7 and the latest version of FF.)

Before your Firefox Help question (Why is it that text is transposed over text when viewing certain websites. I'm running win 7 and the latest version of FF.)

If you have increased the minimum font size then try the default setting "none" as a (too) high value can cause issues.
*Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
Make sure that you allow websites to choose their fonts.
*Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"
*https://support.mozilla.org/kb/Changing+fonts+and+colors
It is better not to increase the minimum font size, but use an extension to set the default page zoom to prevent issues with overlapping text.
*Default FullZoom Level: https://addons.mozilla.org/firefox/addon/default-fullzoom-level/

Hello. I am trying to create an email address for my iPod touch 5G. It will verify for awhile ask me the SSl question, and fails all the verifications please help!

I am trying to create an Email address on my iPod and always fails. can anyone give me some solutions?

Bt SSI do you mean your security question answers?
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

Help! Error: Failed to open Address Book Database on Palm Desktop

In advance, thank you, thank you, thank you to the person who saves me from this error! I have no idea what I've done to deserve this!?! So, thank you for helping!!!
Here's the problem:
When I double click on the Palm Desktop icon on my desktop, I get: Error: Failed to open Address Book Database on Palm Desktop
And then, I get: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
When I click on the details button, it says: PALM caused an invalid page fault in
module MFC42.DLL at 0177:5f404045.
Registers:
EAX=0082fad8 CS=0177 EIP=5f404045 EFLGS=00010202
EBX=00000000 SS=017f ESP=0082fa94 EBP=00855d0c
ECX=5f4d1c58 DS=017f ESI=0082fad8 FS=572f
EDX=00017b84 ES=017f EDI=00000008 GS=0000
Bytes at CS:EIP:
8b 07 3b c8 74 34 83 79 f4 00 7d 0f 83 c1 f4 3b
Stack dump:
00000000 008558c0 004b5d3d 00000008 01befe17 0082fad8 008559cc 008558c0 00855d0c 00000000 00000010 5f4d1c58 00000000 00000000 00000000 00000000
Again, thanks for your help in advance!
Post relates to: Palm Vx

I've seen a lot of people post a message that's basically like the problem I'm having. I'm sending this to everyone who had the same general type of question in hopes that my fix might cure your problem also.
My Palm Desktop (4.1.4) would open correctly the first time after installing, but after doing a hotsync it would crash every other time it was opened (using a Tungsten E). I'm running Windows XP Professional, and it would give an error saying "Windows XP has encountered an error and needs to close", or something like that.
I did the usual. Removed the program and reinstalled, which didn't work. I also went through the tedious process of uninstalling the software, then removing every registry entry by hand that referenced the Palm or Pocketmirror, which also didn't work.
I searched through the support files on palmone.com and found something that gave me an idea. It talked about removing a corrupted file to fix problems with the datebook. I hadn't been getting any errors pointing to a specific problem, but on a hunch I deleted the entire address folder out of the Palm directory. That did the trick!
A corrupted address book in the Palm Desktop software was keeping it from running. The problem was how to fix the corruption, which I eventually found on a menu option in the Palm Desktop software.
Below is the fix that worked for me. Caution! Only do this if you have all of the current info in your Palm, because it will erase what's on your Palm Desktop.
1. Go to your Palm folder on your pc (default install location is c:\palm) and open the folder for your user.
2. Delete the address, datebook, expense, memopad, note pad and todo folders.
3. Open the Palm Desktop program.
4. Do a hotsync.
5. Important! Don't click on anything else in the Palm Desktop after doing the hotsync. If you change to one of the areas that has corrupted data, it will immediately crash.
6. Right after doing the hotsync, click Tools on the top menu in the Palm Desktop, then Options. Click on the Tools tab and then click Check Now to fix the corrupted data.
7. Click OK.
That should hopefully get you running again. Let me know if that worked for you.

URGENT HELP NEEDED 'Acrobat failed to load its Core DLL'

My Adobe Reader was working fine until I needed to open a PDF the other day to which I received this message 'Acrobat failed to load its Core DLL'. I had a problem with it in the past with an error code ending in '142' but I managed to solve this myself. Now this has appeared and I'm stumped. I am currently running windows 8.1 and have the most up-to-date Adobe Reader XI.
I haven't changed anything to my computer for it to interrupt the program. I have read the forums on here and elsewhere. I have:
Un-installed and re-installed the program
Repaired the program through the control panel
I have run the TDSSKiller from Kaspersky which didn't find anything
I have previously run Malwarebytes Anti-Malware software including the 'rootkit' option. Unfortunately I fell asleep and so did my computer so I lost everything from the scan (it takes hours for this scan) so I am currently running it today.
I've conducted other advice that people have suggested on previous forums/discussions but it still hasn't been fixed
If there is anything I could try then could someone please help me as this is very urgent!
Thank you so much in advance for any comments or suggestions.

LauraAnn1994 wrote:
Thank you for your reply but I have done everything on that page yet it still does not work :/
Laura,
In that case the only way is to uninstall the reader completely from the system and then to reinstall it. The process is to use the Adobe cleaner and this is a free tool from Adobe downloadable from this link:
<Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs>
Download the tool and save it on your desktop or in a temporary folder. then right-click on it and extract the files. After extracting the files, run the file called: "AdbeArCleaner_v2.exe". Then follow the simple instructions given on the screen.
After the uninstall is completed, you need to restart the machine before you can install the reader again.
Hope this helps but please post back if this didn't work so that further help can be given.

** Urgent help *** Reg : Confirmations in Purchase orders .

Hi all ,
I have one requirement where the report should display open PO.s
with the materials which are 'AB' confirmed but not ' CO' confirmed before the delivery date .
I developed the report with these conditions .
My question is '<b></b> Is there any field in the table ekes or any table
stating that this particular material would be having ' CO' Confirmations
for the AB confirmed date '
Regards,
Amarnath Reddy.<b></b>

Dear Amarnath
The Confirmation category like AB,etc is define in config per Confirmation Control Key, so you should check to EKPO-EKPO for the conf.control key , and check to table T163G for the confirmation cat ,then you compare it to EKES with reference PO number and item.So i think you can consider this logic for your report development.
Regards,
w1n

HT5654 Help. A failed update to ITunes has stopped me gaining access to ITunes. "Error7 (Windows error 1114)". " R6034 C runtime library loaded incorrectly". What can i do? I'm not computer literate!

Today i received a prompt from Apple to download the latest ITunes update. I did so and received a message that the update had failed. Now i cannot gain access to ITunes on my computer or play any of my music files associated with ITunes. I just keep getting the following 2 messages:-
Itunes not installed correctly. Please reinstall ITunes. Error 7 (Windows error 1114).
Runtime Error. Program:c:\Program Files\ITunes\ITunes.exe. R6034 Application made attempt to load C runtime library incorrectly. Contact application's support team.
I have many tunes in my ITunes library & playlists which i do not want to lose. I am not computer literate and am afraid if i simply download the latest version of ITunes from the web, it may result in erasing those tunes.
Can anybody help me out please ?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Urgent Help :Product installation failed .Error Code 200 and Erroe code 601

Installation failed after completing 69% ...Just after activiaing DB process...
I need an urgent help
(Nov 9, 2008 11:38:58 AM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, An error occurred and product installation failed. Look at the log file C:\SAP\NSP\log.txt for details.
(Nov 9, 2008 11:38:58 AM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])
STACK_TRACE: 15
ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])
     at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.execute(StepWrapperInstallFiles.java:254)
     at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllSteps(StepWrapperInstallFiles.java:224)
     at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllInstallationSteps(StepWrapperInstallFiles.java:177)
     at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.install(StepWrapperInstallFiles.java:268)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
     at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
(Nov 9, 2008 11:39:00 AM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct, err, An error occurred and product uninstallation failed. Look at the log file C:\SAP\NSP\log.txt for details.
(Nov 9, 2008 11:39:00 AM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])
STACK_TRACE: 15
ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])
     at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.execute(StepWrapperInstallFiles.java:254)
     at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllSteps(StepWrapperInstallFiles.java:224)
     at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllUninstallationSteps(StepWrapperInstallFiles.java:192)
     at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.uninstall(StepWrapperInstallFiles.java:313)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductAction(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.processActionsFailed(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
     at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
(Nov 9, 2008 11:39:00 AM), Install, com.installshield.wizard.platform.win32.Win32PPKRegistryServiceImpl, err, java.lang.NullPointerException
STACK_TRACE: 20
java.lang.NullPointerException
     at com.installshield.product.service.registry.VPDDef.pack(Unknown Source)
     at com.installshield.product.service.registry.VPDDef.getId(Unknown Source)
     at com.installshield.product.service.registry.VPDDef.saveParents(Unknown Source)
     at com.installshield.product.service.registry.VPDDef.saveParents(Unknown Source)
     at com.installshield.product.service.registry.VPDDef.saveSoftwareObjectCache(Unknown Source)
     at com.installshield.product.service.registry.PureJavaRegistryServiceImpl.writeVPD(Unknown Source)
     at com.installshield.product.service.registry.PureJavaRegistryServiceImpl.finalizeRegistry(Unknown Source)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
     at java.lang.reflect.Method.invoke(Unknown Source)
     at com.installshield.wizard.service.LocalImplementorProxy.invoke(Unknown Source)
     at com.installshield.wizard.service.AbstractService.invokeImpl(Unknown Source)
     at com.installshield.product.service.registry.GenericRegistryService.finalizeRegistry(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.finalizeRegistry(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
     at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
(Nov 9, 2008 12:09:23 PM), Install, com.installshield.product.actions.CopyFile, err, An error occurred and product installation failed. Look at the log file C:\SAP\NSP\log.txt for details.
(Nov 9, 2008 12:09:23 PM), Install, com.installshield.product.actions.CopyFile, err, ProductException: (error code = 601; message="err"; additional data = [Can not copy C:\SAP\NSP\_installTemp\j2ee\INSTALLER\BIN\steps.jar since C:\SAP\NSP\home\steps.jar already exists])
STACK_TRACE: 12
ProductException: (error code = 601; message="err"; additional data = [Can not copy C:\SAP\NSP\_installTemp\j2ee\INSTALLER\BIN\steps.jar since C:\SAP\NSP\home\steps.jar already exists])
     at com.installshield.product.actions.CopyFile.install(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
     at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
(Nov 9, 2008 2:47:09 PM), Install, com.installshield.product.actions.CopyFile, err, An error occurred and product installation failed. Look at the log file C:\SAP\NSP\log.txt for details.
(Nov 9, 2008 2:47:09 PM), Install, com.installshield.product.actions.CopyFile, err, ProductException: (error code = 601; message="err"; additional data = [Can not copy C:\SAP\NSP\_installTemp\j2ee\INSTALLER\BIN\steps.jar since C:\SAP\NSP\home\steps.jar already exists])
STACK_TRACE: 12
ProductException: (error code = 601; message="err"; additional data = [Can not copy C:\SAP\NSP\_installTemp\j2ee\INSTALLER\BIN\steps.jar since C:\SAP\NSP\home\steps.jar already exists])
     at com.installshield.product.actions.CopyFile.install(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
     at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)
     at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Edited by: Rajeev Ranjan on Nov 9, 2008 3:33 PM
<LOCKED BY MODERATOR - URGENT, PLEASE HELP OR SIMILAR ARE FORBIDDEN>
Edited by: Alvaro Tejada Galindo on Nov 10, 2008 9:53 AM

AMreso wrote:
Check this - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-upda tes-ccm.html
Sorry AMreso, I've already tried this and it didn't work for me:
After reviewing the FAQ:
https://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-upd ates-ccm.html
I uninstalled Photoshop CC and re-installed it, after doing so the installation started the patch but failed it..

HT1296 Help! I failed to back up the data on my iphone 4 16gb using iTunes Version 11.01. The error message read that the back up was corrupt. I am suppose to delete the back up. Can someone help me? I urgently need to back up the data!:\

Hi guys!
I really need help. I tried to back up the data on my iphone 4 on the iTunes version 11.01 but failed.
The error message read : the backup was corrupt or not compatible with iPhone. can anyone advise me on this,
as I urgently need to back up my phone in anticipation for my iPhone 5.
Greatly appreciated!

this usally happens when the backup you tool was from an old ios version. Two options that you can try is
1. Delete the back up by going to edit> preferences> devices & delete back up on itunes & try backing up again
2. Update the ios software of the iphone4 & then take a back up. then try restoring
Taz

Please help: opmn start failed

Hello,
I have the following problem with the opmn:
I have installed Oracle 10g Database in HPUX 11.11 from the disc "Database". It works OK, I can start my database instance "orademo" with dbstart and stop it with dbshut. If it is running, I can connect to it without problems.
Then I have installed Oracle 10g Database Products from the disc "Companion" without problems.
Then I tried to install Oracle 10g Database Companion Products. The installation seemed to proceed OK except of the following two messages: "File not found ...(emca.1.1.jar)" at approx. 76% of the status bar and "Error invoking target 'nmo nmb'..." at approx. 95%. I have clicked on "Continue" in both cases and the installation went up to the screen, "Configuration Assistants". The first of the two actions, OC4J Configuration Assistant, succeeded. The other one, "Starting HTTP Server", failed. Then I have canceled it, performed the root.sh script, and the last screen, "End of Installation" appeared. When I closed this, I could see the following message in the terminal:
Exception : class java.sql.SQLException Io exception: The Network Adapter could not establish the connection
Could not retrive nls_lang from database
Then I tried to start HTTP server manually but I obtained the following error messages:
bash-2.05b$ /export/ora10gcomp/opmn/bin/opmnctl startall
opmnctl: starting opmn and all managed processes...
Pthread internal error: message: __libc_reinit() failed, file: /ux/core/libs/threadslibs/src/common/pthreads/pthread.c, line: 1155
Return Pointer is 0xc003a497
/export/ora10gcomp/opmn/bin/opmnctl[3]: 21149 Quit(coredump)
Pthread internal error: message: __libc_reinit() failed, file: /ux/core/libs/threadslibs/src/common/pthreads/pthread.c, line: 1155
Return Pointer is 0xc003a497
/export/ora10gcomp/opmn/bin/opmnctl[7]: 21150 Quit(coredump)
Pthread internal error: message: __libc_reinit() failed, file: /ux/core/libs/threadslibs/src/common/pthreads/pthread.c, line: 1155
Return Pointer is 0xc003a497
/export/ora10gcomp/opmn/bin/opmnctl[9]: 21152 Quit(coredump)
opmnctl: opmn start failed
bash-2.05b$
Then I checked all Oracle 10g requirements, namely required HPUX patches, unistalled and reinstalled the Oracle 10g Database Companion Products repeatedly, checked the connection to the database by SQL Plus etc. ... but the problem was always the same.
Note: I installed Oracle 10g (including Database Companion Products) also in Windows XP and in Fedora Core 3 and I never encountered a problem like this. Everything runs correctly in these other operating systems.
Would somebody help me?
Thanks in advance!
Vaclav

Hi,
Thanks for the replay. I am doing the installation once again. Now I am not facing OPMN problem.
Now I am facing some another problem. That DBCA fails to create infrastructre metadata respository database. Why it is happening?
regards,
Mat.

Question ON failed export pdf

Why does exportPDF continually answer enexpected error on all files tried to Word docx file? Bought today failed all attempts so far!

Hi David
Thank you. The conversion succeeded after shutting down the computer,
restarting a session next day from within Acrobat Reader X version
10.1.4 and logging in to the ExportPDF software /before /selecting a
file to convert. It was therefore a problem of not logging in first or
of having to reboot the machine, after buying your software and
resetting the password that helped solve the problem.
Hopefully this procedural order will help with others who have had the
problem.
Please share this solution with the forum if you want to.
Regards

Help question confirmation failing

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