Help! Ran EtreCheck on Macbook Pro. Very slow and only 2 years old.
I want to start out by saying I take very good care of my computer, its my baby . But for some reason over the last 6 months it has gotten extremely slow. I have no idea what is causing this. Something that sparks my attention is that I have 8 gigs of RAM and after I start up my computer I'm left with only about 30 megabytes of free RAM right off the bat.
I do want to point out that I am running the second developer preview of Yosemite as I am testing our software on it. I have had no further problems with the developer OSX that I had with Mavericks. The problems came about way before this.
Any help would be appreciated!
Here are screenshots of the EtreCheck report:
You mistreated your baby by installing the useless Sophos garbage.
Uninstall it.
I do want to point out that I am running the second developer preview of Yosemite as I am testing our software on it. I have had no further problems with the developer OSX that I had with Mavericks.
Apparently you did not read the nondisclosure agreement that you agreed to, and have now violated.
Similar Messages
-
MacBook Pro very slow and junk mail after using wifi in Italy
After using different wifis in airports and hotels in Italy I am getting lots of junk mail in my inbox. Also my internet is extremely slow. I got a new router hoping that was the problem, and ATT checked our line to see if that was the problem. I 'm afraid I picked up some sort of virus. Is there an easy solution?
After using different wifis in airports and hotels in Italy I am getting lots of junk mail in my inbox. Also my internet is extremely slow. I got a new router hoping that was the problem, and ATT checked our line to see if that was the problem. I 'm afraid I picked up some sort of virus. Is there an easy solution?
-
Macbook Pro running slow and freezing...please help?
Hi there everyone. I have a Macbook Pro that's a few years old and it started to experience some slowdown and freezing recently, which was even worse after installing Yosemite. It's mostly running slow on Safari but it seems that programs are freezing and taking way longer to open and close too. I'm not all that familiar with diagnosing these sorts of issues on Macs and was hopeful that someone could take a look at this for me? This is the EtreCheck report, and any help would be much appreciated! Thanks guys.
EtreCheck version: 2.2 (132)
Report generated 5/2/15, 9:44 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 263 - SN = D86205303ASDGDLA2
Video Information: ℹ️
Intel HD Graphics 3000
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 4 days 13:53:47
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (238.32 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 16
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.wyse.PocketCloud.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.amazon.music.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.nchsoftware.expressinvoice.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.961 - SDK 10.7 [Click for support]
Default Browser: Version: 600 - SDK 10.10
LogMeInSafari32: Version: 1.0.961 - SDK 10.7 [Click for support]
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Java [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 260.55 GB
Destinations:
Untitled UDF Volume [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 260.55 GB X 3)
Top Processes by CPU: ℹ️
23% WindowServer
7% com.apple.WebKit.WebContent(2)
6% Safari
1% hidd
1% com.apple.WebKit.Networking
Top Processes by Memory: ℹ️
512 MB kernel_task
438 MB com.apple.WebKit.WebContent(2)
242 MB softwareupdated
188 MB mdworker(9)
127 MB Safari
Virtual Memory Information: ℹ️
285 MB Free RAM
3.71 GB Used RAM
32 MB Swap UsedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
MacBook Pro very slow to bring up homepage, programs won't open; likely related to failure to upgrade Java on Parallels, told that C disc low capacity, disc compression recommended was unsuccesful/failed. Rebooting, battery removal hasn't helped. Can't open Systems Preferences. Suggestions?
Linc, the resident dump guru, will probably be along in awhile and provide deeper insights, but here goes for now. I'm seeing an awful lot of warnings and messages from Chrome. Any chance you could lay off that browser for awhile and use Safari in the meanwhile? No red messages anywhere in the listing. Have you tried rebooting into Mountain Lion Recovery Mode to do a Repair Disk and Repair Disk Permissions? (Cause in spite of what your config tag says, the dump indicates you are running a ML kernel)
-
MacBook Pro is Slow and Crashing
Hi my macbook pro is just over a year old and in the last two days has become very slow and keeps freezing with the colourful wheel thing. I can no longer watch films or listen to itunes without it stopping. Today it started kicking me out of safari and started sending me crash reports. Does anyone know what may be wrong? could it be some sort of virus?
Thank you any help is much appreciated.Mine is brand new. Less than a month old. Same problems. In fact, I often have to hold down the start button and reboot. So it's not like a normal OS X crash where you force quit one program. It's like the crashes from OS 8 and 9 days. I would love someone to post more thoughts on this. I am clueless.
-
my macbook pro is slow and the colorwheel turns a lot. Is there an antivirus software out there recommended by the apple community?
Problem description:
MacBook Pro is running slowly and shows me the color wheel all the time.
EtreCheck version: 2.1.8 (121)
Report generated March 26, 2015 at 2:07:06 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 448
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: one day 2:51:19
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (362.93 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
25% WindowServer
4% hidd
1% Dock
0% systemstatsd
0% AppleIDAuthAgent
Top Processes by Memory: ℹ️
86 MB Finder
77 MB WindowServer
73 MB ocspd
47 MB mds_stores
43 MB CalendarAgent
Virtual Memory Information: ℹ️
1.06 GB Free RAM
1.57 GB Active RAM
568 MB Inactive RAM
1.09 GB Wired RAM
1.46 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 25, 2015, 11:13:52 AM Self test - passed
Mar 24, 2015, 07:05:57 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-03-24-190557_[r edacted].cpu_resource.diag [Click for details] -
2 finger scroll doesnt work in Finder after Mavericks update. Macbook pro seems slow and less responsive after the update.
nateshns wrote:
2 finger scroll doesnt work in Finder after Mavericks update.
In any particular app, or all of them? -
My macbook pro is just over 2 years old....for the last couple of months it has been running very slowly,the beachball is in permanent residence!
I have been advised I need a new hard drive....after only 2 years I'm not at all impressed. Is this normal?Over a very large sample of drives, these drives are very reliable, despite being moved around inside laptops.
You do not have a very large sample, you have ONE drive. Anything that happens, from having it run for twenty years to having it die on the first day, is within the normal range.
The rapid resolution to your problem IS to replace the drive. At your leisure, you may find that after re-writing every block with Zeroes (a process that can take half a day and has no guarantee of success) enough spare blocks can be found to return the drive to service. Or maybe not. If you are willing to invest the time and energy to do this, you may get a nice backup drive, or you may get a doorstop. No one can predict ahead of time. -
My MacBook pro is just over 3 years old now and the screen has totally blacked out for a few seconds at a time. It will come back on in a few seconds with the exception this past month it has stayed black for a longer period of time like one minute. It scares me to think that one of these times it won't come back on. I have noticed it happens more often when I am using just the battery power. Does anyone have any idea what causes this? just to mention my battery was not low when this happens.
Message was edited by: jmckljmckl,
if your MacBook Pro is a 15-inch Mid 2010 model (“MacBookPro6,2”), then it might be exhibiting the defect that is documented on this Apple Support page. If your black screen is due to this defect, then that page states that Apple will service this problem on this specific model of MacBook Pro gratis, for three years from the date of purchase. However, some commenters here have noted that sometimes the servicing is done gratis without having proof of the date of purchase. If you have an Apple Store near you, you might consider bringing your MacBook Pro there to have them check for the presence of this defect.
It is only the 15-inch Mid 2010 model that has this problem; no other model suffers from it. -
I have a macbook pro 2.2, about six years old. It is running Lion 10.7.5 should I upgrade it?
For optimum performance, install Snow Leopard 10.6.8, to date the most efficient OSX from Apple.
Ciao. -
Hello everyone! Thank you all in advance for any type of help or advice, I appreciate it a lot.
I am using:
MacBook Pro (15-inch, Mid 2012)
Running OS X Yosemite Version 10.10.2
Processor 2,3 GHz Intel Core i7
Memory 4 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 512 MB
Macintosh HD has 294,08 GB free (out of 499,25 GB)
I am a student, using my MacBook constantly during the day. Applications that I use daily - Safari, Word, Outlook and Finder are always on; a lot of the time I am also using Photoshop CS6, Skype.
Ever since the update to OS X Yosemite my MacBook did slow down noticeably. I left this issue unattended as I was using uni computer at the time. Recently I returned to the actual studies and design work on my MacBook. I couldn't cope with how slow it was, ended up in forums looking for the solution. I tried a couple of things already (was restarting/shutting down computer in-between these tasks):
1. Disabled FileVault (it was on for moths, I had no idea of what it is), completed the decryption process (it took around 10 hours).
2. After that I ran EtreCheck, that found a couple of actual and potential issues, I more or less sort it out, will attach the new report in the end of the post.
3. Tried to disable Spotlight to affect mds, not sure it worked.
4. Moved to Trash apps I wasn't using, properly uninstalled only a couple of them. Emptied trash.
5. Erased Safari history that emptied about 500MB of RAM, but then it went back to almost 3.98GB full out of 4GB.
At the moment I only have Safari on and kernel_task takes 570MB of memory, used RAM is 3,88GB out of 4GB.
Fan is constantly on, MacBook is very slow. If I understand correctly RAM is the main issue, unfortunately being a student I am not able to buy and install more memory. I also understand that Photoshop takes a lot of RAM memory, what can I do about it? Photoshop is a crucial app for me.
Is there a way to free some of the RAM memory and make my Macbook faster? Would a clean Yosemite install help? (Can Yosemite at all perform properly on a MacBook with only 4GB memory? What will help it run faster?)
Here's my EtreCheck report:
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 675
Video Information: ℹ️
Intel HD Graphics 4000
NVIDIA GeForce GT 650M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 1:13:28
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500,11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (294.08 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.microsoft.office.licensing.helper.plist
User Launch Agents: ℹ️
[failed] com.adobe.ARM.[...].plist
[loaded] com.spotify.webhelper.plist
User Login Items: ℹ️
Google Drive UNKNOWN (missing value) What do I do about these?
Dropbox UNKNOWN (missing value)
CrossOver CD Helper UNKNOWN (missing value)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Too many?
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 17.0.0.134 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8
Silverlight: Version: 5.1.20913.0 - SDK 10.6
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player
Perian Plan to uninstall
Time Machine: ℹ️
Time Machine not configured! Is it needed?
Top Processes by CPU: ℹ️
8% mds
3% WindowServer
1% Safari
0% fontd
0% com.apple.WebKit.Networking
Top Processes by Memory: ℹ️
185 MB mds_stores
142 MB Safari
107 MB Finder
90 MB com.apple.WebKit.WebContent
86 MB WindowServer
Virtual Memory Information: ℹ️
733 MB Free RAM
1.77 GB Active RAM
1.01 GB Inactive RAM
777 MB Wired RAM
2.12 GB Page-ins
12 KB Page-outs
Diagnostics Information: ℹ️
Apr 4, 2015, 07:55:31 PM Self test - passed
Apr 4, 2015, 01:48:14 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Skype_2015-04-04-134814_[redac ted].crash
Apr 3, 2015, 09:24:39 PM /Library/Logs/DiagnosticReports/Adobe Photoshop CS6_2015-04-03-212439_[redacted].cpu_resource.diag
Apr 3, 2015, 09:16:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop CS6_2015-04-03-211637_[redacted].crash
Apr 4, 2015, 12:15:29 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-04-04-001529_ [redacted].crash
Thanks a lot in advance! Looking forward for the possible solutions!
AnnaLet Spotlight finish indexing your HDD. Stopping it is pointless.
Regarding the fans, it is always running when you turn on the MBP. It is a question of how fast. If there are light loads on the CPU, the fans should be near silent. If otherwise, try a SMC reset.
http://support.apple.com/en-us/HT201295
If that does not slow the speed at very light loads then there are other reasons that need to be explored.
If you cannot instal;l additional RAM (your MBP will accept up to 16GB) then you will have to accept slower performance. Yosemite is a RAM glutton. The best sources of Mac compatible RAM are Owc and Crucial.
Time Machine or any other backup is only necessary if the data you have on your MBP is important. Ask yourself this question: What will be the degree of inconvenience should the internal HDD fail? All hard drives eventually fail.
Ciao. -
Audio problem and macbook pro very slow
Hello,
I have a macbook pro for less than a year.
The latter has begin to be very slow. In addition, I have no sound which are emitted from my Mac, setting apart the opening gong. By the jack, there is no red light that are emitted. I tried to go in the program "audio setup midi" but it does not even want to open. So I tried to open the configuration panel go to select a new audio output device, but to my surprise, after an interminable waiting times, I got a list of blank audio device .. .
I noticed that it started when I put my Mac to version 10.7.4 ... So this is very recent ...
When downloading the update, I was editing a script with automator and my Mac was rammed by an HDMI cable has a television, if it ever can help.
I was wondering how to solve my problem.
thank you
Bonjour,
j'ai un macbook pro depuis moins d'un an.
Ce dernier a commencer a être très lent. De plus, je n'ai plus aucun son qui es émis de mon Mac, mise a part le gong d'ouverture. Par la prise jack, il n'y a pas de lumière rouge qui es émis. J'ai essayé d'aller dans le programme "configuration audio midi" mais celui-ci ne veux même pas ouvrir. J'ai donc essayé d'ouvrir le paneau de configuration pour aller sélectionner un nouveau périphérique de sortie audio, mais a ma grande surprise, après un délais d'attente interminable, j'ai eu droit a une liste de périphérique audio vide...
J'ai remarqué que cela a commencé lors que j'ai mis mon Mac à la version 10.7.4... Donc, c'est tout récent...
Lors du téléchargement de la mise à jours, j'éditais un scripte avec automator et mon Mac était banché par un cable HDMI a une télévision, si jamais ça peux aider.
Je me demandais comment résoudre mes problème.
MerciThe startup drive is failing, or there is some other internal hardware fault.
Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed. -
2013 MacBook Pro VERY slow with Mavericks
Hi, this is taking me quite a long time to type, due to the periodic (meaning about every 30 seconds) complete paralization of my entire system. As someone who needs this machine to make money, I would really appreciate some help!
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
DigidesignLoader - Path: /Library/StartupItems/DigidesignLoader
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 2:21:2
Disk Information:
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Failing
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 749.3 GB (558.78 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.digidesign.iokit.DigiDal (10.3.6f14)
com.paceap.kext.pacesupport.snowleopard (5.9.1)
com.regularrateandrhythm.driver.RowmoteIREmu (1.0)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.avid.bsd.DigiShoeTool.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.mac.adg.SquidMan.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.paceap.eden.licensed.plist
[loaded] com.parallels.desktop.launchdaemon.plist
[loaded] com.realvnc.vncserver.plist
[loaded] com.regularrateandrhythm.rowmotehelperaide.plist
[loaded] PACESupport.plist
Launch Agents:
[loaded] com.avid.mbox.helper.plist
[loaded] com.avid.mboxmini.helper.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.motu.MOTULauncher.plist
[failed] com.parallels.desktop.launch.plist
[loaded] com.parallels.DesktopControlAgent.plist
[loaded] com.parallels.vm.prl_pcproxy.plist
[loaded] com.realvnc.vncserver.peruser.plist
[not loaded] com.realvnc.vncserver.prelogin.plist
User Launch Agents:
[loaded] com.spotify.webhelper.plist
User Login Items:
iTunesHelper
Lock Me Now
Caffeine
SquidMan
AutoLogin
Rowmote Helper
3rd Party Preference Panes:
Flash Player
MacFUSE
Mbox
Mbox Mini
YAMAHA-USBMIDIPatch
Internet Plug-ins:
AmazonMP3DownloaderPlugin101750.plugin
Default Browser.plugin
DirectorShockwave.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
googletalkbrowserplugin.plugin
JavaAppletPlugin.plugin
npgtpo3dautoplugin.plugin
o1dbrowserplugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 749.3 GB Disk used: 190.52 GB
Destinations:
ALL DAT TIME [Local] (Last used)
Total size: 350.04 GB
Total number of backups: 1
Oldest backup: 2013-10-31 13:32:26 +0000
Last backup: 2013-10-31 13:32:26 +0000
Size of backup disk: Too small
Backup size 350.04 GB < (Disk used 190.52 GB X 3)
Top Processes by CPU:
3% WindowServer
2% iTunes
1% coreaudiod
1% EtreCheck
1% Google Chrome
0% Activity Monitor
0% sysmond
0% powerd
0% aosnotifyd
Top Processes by Memory:
172 MB iTunes
139 MB com.apple.IconServicesAgent
131 MB Google Chrome
90 MB Finder
90 MB Microsoft Word
82 MB Google Chrome Helper
82 MB mds_stores
82 MB WindowServer
74 MB com.apple.quicklook.satellite
49 MB com.apple.iTunesLibraryService
Virtual Memory Statistics:
4.22 GB Free RAM
2.51 GB Active RAM
458 MB Inactive RAM
841 MB Wired RAM
883 MB Page-ins
0 B Page-outsHi, this is taking me quite a long time to type, due to the periodic (meaning about every 30 seconds) complete paralization of my entire system. As someone who needs this machine to make money, I would really appreciate some help!
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
DigidesignLoader - Path: /Library/StartupItems/DigidesignLoader
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 2:21:2
Disk Information:
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Failing
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 749.3 GB (558.78 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.digidesign.iokit.DigiDal (10.3.6f14)
com.paceap.kext.pacesupport.snowleopard (5.9.1)
com.regularrateandrhythm.driver.RowmoteIREmu (1.0)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.avid.bsd.DigiShoeTool.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.mac.adg.SquidMan.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.paceap.eden.licensed.plist
[loaded] com.parallels.desktop.launchdaemon.plist
[loaded] com.realvnc.vncserver.plist
[loaded] com.regularrateandrhythm.rowmotehelperaide.plist
[loaded] PACESupport.plist
Launch Agents:
[loaded] com.avid.mbox.helper.plist
[loaded] com.avid.mboxmini.helper.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.motu.MOTULauncher.plist
[failed] com.parallels.desktop.launch.plist
[loaded] com.parallels.DesktopControlAgent.plist
[loaded] com.parallels.vm.prl_pcproxy.plist
[loaded] com.realvnc.vncserver.peruser.plist
[not loaded] com.realvnc.vncserver.prelogin.plist
User Launch Agents:
[loaded] com.spotify.webhelper.plist
User Login Items:
iTunesHelper
Lock Me Now
Caffeine
SquidMan
AutoLogin
Rowmote Helper
3rd Party Preference Panes:
Flash Player
MacFUSE
Mbox
Mbox Mini
YAMAHA-USBMIDIPatch
Internet Plug-ins:
AmazonMP3DownloaderPlugin101750.plugin
Default Browser.plugin
DirectorShockwave.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
googletalkbrowserplugin.plugin
JavaAppletPlugin.plugin
npgtpo3dautoplugin.plugin
o1dbrowserplugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 749.3 GB Disk used: 190.52 GB
Destinations:
ALL DAT TIME [Local] (Last used)
Total size: 350.04 GB
Total number of backups: 1
Oldest backup: 2013-10-31 13:32:26 +0000
Last backup: 2013-10-31 13:32:26 +0000
Size of backup disk: Too small
Backup size 350.04 GB < (Disk used 190.52 GB X 3)
Top Processes by CPU:
3% WindowServer
2% iTunes
1% coreaudiod
1% EtreCheck
1% Google Chrome
0% Activity Monitor
0% sysmond
0% powerd
0% aosnotifyd
Top Processes by Memory:
172 MB iTunes
139 MB com.apple.IconServicesAgent
131 MB Google Chrome
90 MB Finder
90 MB Microsoft Word
82 MB Google Chrome Helper
82 MB mds_stores
82 MB WindowServer
74 MB com.apple.quicklook.satellite
49 MB com.apple.iTunesLibraryService
Virtual Memory Statistics:
4.22 GB Free RAM
2.51 GB Active RAM
458 MB Inactive RAM
841 MB Wired RAM
883 MB Page-ins
0 B Page-outs -
Macbook Pro Running Slow and Very Hot!!
I took my Macbook to the Apple store and they analysed it and said that there was no problem with the actual Macbook and they updated the software. It is still running very slow and really hot. They cost alot of money and am really not happy with this happening after just two years of having it.
You are still under warranty. Call Apple tech support. Let them deal w/it.
-
My MacBook Pro runs slow and freezes
Hi guy hope somebody can help me with this, my MacBook Pro runs slow lately and sometimes it freezes. This is my EtreCheck
Thanks
EtreCheck version: 1.9.15 (52)
Report generated October 25, 2014 at 12:56:58 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
DELL E177FP 1280 x 1024 @ 60 Hz
System Software: ?
OS X 10.10 (14A389) - Uptime: 4 days 13:16:54
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 319.21 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Problem System Launch Daemons: ?
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.security.syspolicy.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Problem System Launch Agents: ?
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.gamed.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents: ?
[failed] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
User Login Items: ?
CheatSheet
Garmin Express Service
Dropbox
iTunesHelper
AdobeResourceSynchronizer
Google Chrome
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 4.3.0 - SDK 10.10
AirPlay: Version: 2.0 - SDK 10.10
AppleAVBAudio: Version: 300.22 - SDK 10.10
iSightAudio: Version: 7.7.3 - SDK 10.10
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.5 - SDK 10.10
User Internet Plug-ins ?
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes: ?
Flash Player Support
Java Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
3% WindowServer
2% AppleIDAuthAgent
1% com.apple.WebKit.Plugin.64
1% Dropbox
0% Google Chrome
Top Processes by Memory: ?
123 MB Google Chrome
116 MB Google Chrome Helper
74 MB java
57 MB Safari
53 MB Finder
Virtual Memory Information: ?
50 MB Free RAM
1.12 GB Active RAM
1.09 GB Inactive RAM
1.03 GB Wired RAM
27.89 GB Page-ins
1.59 GB Page-outsHey VladimirGP,
Thanks for the question. I understand that you are experiencing performance issues with your MacBook Pro. The following resource may provide a solution:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Thanks,
Matt M. -
Macbook works very slow and consumes a lot of battery power when closed
Hi@all
I hope someone of you can help me. My Mac crashed yesterday. I got a warning saying "there was a problem, your Mac will reboot" (I didn't get the exact words because it vanished quite fast and the MacBook rebooted itself). Since then my Mac is working very slow and freezes every few minutes. I looked at the CPU usage but this is always under 25% so there shouldn't be a programm that causes this problem.
In addition:
When I close it, it seems to go to sleep mode normally but is still consuming quite high amounts of battery power and get's warm. When I work with it the temperature stays normal.
I have a MacBook Pro (mid 2012) with 2.5 GHz Intel Core i5 running with Mavericks.
It would be great if someone has an idea what could cause this kind of problems.
Thanks a lot in advance for your suggestions :-)sternblume,
for the high energy consumption in sleep mode, you could try resetting its System Management Controller.
For the slow working and freezing, you can try this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode.
Maybe you are looking for
-
I seem to have more than one apple ID. How can I get rid of old ones?
I seem to have more than one apple I D. Apple keep rejecting my password so I create new one. iPhone still seemd to use original ID. Apps get attached to old IDs. Can't log into game centre on old ID or use my nickname. Says its already in use! By me
-
Vertical text alignment in iPhoto calendar is jacked
I am creating a calendar in iPhoto '11 (9.4.2) and have added many events (birthdays, anniversaries, etc.) on individual dates. On several of these events I am unable to set the vertical alignment to the bottom of the box. I can edit the text for a c
-
What about upgrading apps on your IPhone? I can't do that from where I live w/o connecting directly to my laptop. With Apple's new Itunes page, I don't see how I can navigate successfully now to acheive the same result as before. Hmmm. I would apprec
-
Mouse Problems on new DC G5? or just normal mighty mouse behaviour?
Hey guys i bought a Dual core 2.0 G5 about 6 days ago, and i love it to death, theres just one thing thats bothering me, the Mighty Mouse tends to be annoying at times. Let me go into detail, sometimes i will be searching up documents or going on the
-
Solution manager, SLD and SAP MC
Hello, It seems that both System landscape directory and SAP management console have some overlapping features. The services can be started or stopped in both. Is it true? Does anyone know the difference between these 2 and where does Solution manage