Help Random Crashes and Restarts System Not Stable
im having stability issues in my new system...especially when running 3d games most of the time random restarts and crashes.....this is my system specs
Msi Neo 875P
P4 1.8 533 northwood
256 kingston pc2100
256 k-byte pc2100
(both rams on A channel 2.5v setting)
Ati9800 pro
120 gig wd 7200 RPM
60 gig WD 7200 RPM
(both on ide 1)
DVD Rom
DVD burner
(both on ide 2)
Ata controller
120 gig seagate 7200
120 gig seagate 7200
Hercules 5.1 Sound card
Thermaltake Case
400watts PSU
using windows XP SP1 fresh install..using the latest ati drivers...bios is stock and ram settings set to auto ...the voltage is set to 2.5 and dynamic overclocking is disabled... performance set to slow...using single channel on memory....they say its the memory thats having the problem having 2 diff brands??or the motherboard is picky when it comes to memory modules??i cant use ddr400 coz it requires 800mhz FSB and that will cost me more buying a new processor.....the airflow in the case is working fine...i hope you guys can help me thank you very much!!!
this is my power supply and some information about it
P4ATX-400W Dual Fan
Switching Power
AC INPUT: 115/230 Vac~ 14/7A 60/50Hz
DC OUTPUT :
COLOR BROWN RED WHITE YELLOW BLUE PURPLE BLACK GREEN ORANGE
DC +3.3V +5V -5V 12V -12V +5V-SB COM PS-ON PW-OK
OUTPUT 20A 40A 0.5A 17A 1.0A 2.0A RETURN REMOTE P.G.
+3.3V and +5V max Output 240W, Peak Surge Max Output 436W
Features
High efficiency
Low Ripple & Noise
Output over voltage protection
Short circuit protection on all outputs
Reset table power shut down
Approved by UL, TUV, CB & CE
INTERNAL 12 VDE fan
Complies with FCC part 15 subpart J Class B at 115VAC operation & CISPR 22 Class B at 230 VAC operation
100% burn-in under high ambient temperature(50¢J)
Vacuum-impregnated transformer
MTBF:100K hours at 25¢J
100% Hi-pot tested
FULL RANGE 100~240VAC
Input Characteristics
Voltage: 95-132 VAC or 180-264 VAC switch able
Frequency: 47 Hz TO 63 Hz
Input current: 10 amps maximum/ 115 Vrms,60 Hz. 5 amps maximum /230 Vrms,50Hz.
Specification
Remote ON/OFF Control: The power supply shall accept a logic collector level which will disable / enable all output voltage (excluding +5V standby).
Temperature range: operating 0¢J~50¢J, storage -20¢J ~ +80¢J
Temperature coefficient: 0.01% / ¢J
Transient response: output voltage recovers in less than 1 ms max. following a 25% load change
Hold-up time: 16ms minimum at full load & nominal input voltage
Dielectric withstand: input / output 1800 VAC for 1 second, input to frame ground 1800VAC for 1 second
Humidity: 5~95% RH
Efficiency: 65% min. 70% typical, at full load
Power good signal: turn-on delay 100 ms to 500 ms
Overload protection: 150% max.
Inrush current: 60A cold , 80A ware at 132 VAC
Over voltage protection: +5V output : 6.5V; +3.3V output: 4.6V;+12V output: 15.5V
Similar Messages
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Computer randomly crashing and restarting.
I recently upgraded my 2010 Macbook Pro to Mountain Lion OSX. Ever since I upgraded my computer has been randomly crashing and restarting itself. I have looked online for many solutions. I have tried editing settings in system prefereneces, a hard drive repair, a fresh instal of the operating system, and even bringing the laptop into a local apple store. They did some diagnostic checks and a hard drive repair and sent me on my way. Even after all this it is still randomly crashing and restarting itself.
The issue most often happens after being in sleep mode for a little while, atlhough it still occurs randomly throughout the day.I will bring it out of sleep mode and it will restart itself in the next minute or so.
I copied a crash report since I have seen many people posting them here. I hope that you guys can help me identify the problem and fix it. I need to use this computer for school and I have many urgent projects coming up. I am covered under apple care, so a part replacement is not an issue. Any insight into the issue would be greatly appreciated. Thanks - Andy
Crash Report
Interval Since Last Panic Report: 652009 sec
Panics Since Last Report: 26
Anonymous UUID: 01A39A60-7EC3-7EF0-E13B-CB5A3447CA73
Thu Apr 4 09:53:29 2013
panic(cpu 3 caller 0xffffff7f8a7637f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff808460a000 0x0a5480a2, D0, P3/4
Backtrace (CPU 3), Frame : Return Address
0xffffff808387af80 : 0xffffff8008c1d626
0xffffff808387aff0 : 0xffffff7f8a7637f2
0xffffff808387b0b0 : 0xffffff7f8a8603b9
0xffffff808387b110 : 0xffffff7f8a86042e
0xffffff808387b180 : 0xffffff7f8ab78c82
0xffffff808387b2b0 : 0xffffff7f8a886fe8
0xffffff808387b2f0 : 0xffffff7f8a76b567
0xffffff808387b3a0 : 0xffffff7f8a76905a
0xffffff808387b5a0 : 0xffffff7f8a76a983
0xffffff808387b670 : 0xffffff7f8ad68790
0xffffff808387b730 : 0xffffff7f8ad93f98
0xffffff808387b7b0 : 0xffffff7f8ad7b308
0xffffff808387b810 : 0xffffff7f8ad7bbe9
0xffffff808387b860 : 0xffffff7f8ad7c09b
0xffffff808387b8d0 : 0xffffff7f8ad7c8d1
0xffffff808387b910 : 0xffffff7f8ad4834f
0xffffff808387ba90 : 0xffffff7f8ad78e39
0xffffff808387bb50 : 0xffffff7f8ad46de8
0xffffff808387bba0 : 0xffffff80090650c9
0xffffff808387bbc0 : 0xffffff8009066670
0xffffff808387bc20 : 0xffffff800906408f
0xffffff808387bd70 : 0xffffff8008c984a1
0xffffff808387be80 : 0xffffff8008c20aed
0xffffff808387beb0 : 0xffffff8008c10448
0xffffff808387bf00 : 0xffffff8008c1961b
0xffffff808387bf70 : 0xffffff8008ca5dd6
0xffffff808387bfb0 : 0xffffff8008ccdd43
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8a706 000->0xffffff7f8aa12fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f89217000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8a10c000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f8a074000
com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f8 aa13000->0xffffff7f8ad34fff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8a7 06000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f89217000
com.apple.GeForce(8.1)[A15BB65E-3501-340F-87CB-2FD2BAD33E35]@0xffffff7f8ad35000 ->0xffffff7f8ae01fff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8a7 06000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8a10c000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f89217000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f8a074000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000008a00000
Kernel text base: 0xffffff8008c00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 36964227183510
last loaded kext at 31891623958718: com.seagate.driver.PowSecDriverCore 5.2.3 (addr 0xffffff7f8aec6000, size 233472)
last unloaded kext at 31965341281584: com.apple.iokit.IOFireWireSBP2 4.2.2 (addr 0xffffff7f8aeab000, size 110592)
loaded kexts:
com.logmein.hamachi 1.0
com.Cycling74.driver.Soundflower 1.5.2
com.razer.common.razerhid 5.52
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.87
com.apple.GeForce 8.1.0
com.apple.driver.AppleIntelHDGraphics 8.1.0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleMuxControl 3.3.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelHDGraphicsFB 8.1.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.nvidia.nv50hal 8.1.0
com.apple.NVDAResman 8.1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.driver.AppleUSBAudio 2.9.0f6
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.1.3f3
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0You have the MacBookPro6,2, the Edsel of Macs. You might be able to resolve the problem by reinstalling OS X. Try that first, if you haven't done so already. Otherwise, you may be covered by this program:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Make a "Genius" appointment at an Apple Store to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.
Print the first page of the panic report, and the support page linked above, and bring them with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.
You may be able to stop the panics by disabling automatic graphics switching in the Energy Saver preference pane, but that's not a solution.
Most likely, the logic board will be replaced. Sometimes the replacement is also defective, so be prepared for that possibility. -
MacBook Pro 13-inch 2012 Yosemite - Random Crashes and restarts
Good afternoon,
My Macbook Pro 2012 running Yosemite randomly crashes and restarts itself with no pattern or discernible cause. It has previously gone into the Apple Store several times for fault finding and come back with nothing that they could find.
Attached to the MacBook are a large monitor and a Evoluent upright USB mouse.
I typically run LibreOffice, iwork numbers and Adobe Reader, in addition to emails, calendar and safari
MacBook Specs:
- Intel HD Graphics 4000 1024 MB
- 4 GB 1600 MHz DDR3
- 2.5 GHz Intel Core i5
The latest crash report is below. If anyone has any similar experience, advice or fixes it would be most appreciated.
Thanks, Dave
Anonymous UUID: 1E7E6C3A-E6C3-92F7-7519-CAC5E2191747
Mon Mar 2 12:58:30 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff8026170d0d): "a freed zone element has been modified in zone kalloc.1024: expected 0xffffff803d762000 but found 0xffffff8000000004, bits changed 0x3d762004, at offset 0 of 1024 in element 0xffffff803c6d1000, cookies 0x3f0011d5cfbffc4e 0x53521653487aa65"@/SourceCache/xnu/xnu-2782.10.72/osfmk/kern/zalloc.c:496
Backtrace (CPU 2), Frame : Return Address
0xffffff80bffe3df0 : 0xffffff802612fe41
0xffffff80bffe3e70 : 0xffffff8026170d0d
0xffffff80bffe3ee0 : 0xffffff802616d7b1
0xffffff80bffe3f90 : 0xffffff80261cc899
0xffffff80bffe3fb0 : 0xffffff8026214dd7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide: 0x0000000025e00000
Kernel text base: 0xffffff8026000000
__HIB text base: 0xffffff8025f00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 16255983705917
last loaded kext at 10182456763629: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7fa892a000, size 20480)
last unloaded kext at 10242562627083: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7fa892a000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleUSBDisplays 372.1
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 100.15.5
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 269.25
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleBacklight 170.5.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleIntelHD4000Graphics 10.0.2
com.apple.driver.AppleIntelFramebufferCapri 10.0.2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.3
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOUSBHIDDriverPM 710.4.7
com.apple.driver.AppleUSBAudio 295.23
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.iokit.IOSurface 97
com.apple.iokit.IOAcceleratorFamily2 156.6
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.10.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0Good afternoon,
My Macbook Pro 2012 running Yosemite randomly crashes and restarts itself with no pattern or discernible cause. It has previously gone into the Apple Store several times for fault finding and come back with nothing that they could find.
Attached to the MacBook are a large monitor and a Evoluent upright USB mouse.
I typically run LibreOffice, iwork numbers and Adobe Reader, in addition to emails, calendar and safari
MacBook Specs:
- Intel HD Graphics 4000 1024 MB
- 4 GB 1600 MHz DDR3
- 2.5 GHz Intel Core i5
The latest crash report is below. If anyone has any similar experience, advice or fixes it would be most appreciated.
Thanks, Dave
Anonymous UUID: 1E7E6C3A-E6C3-92F7-7519-CAC5E2191747
Mon Mar 2 12:58:30 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff8026170d0d): "a freed zone element has been modified in zone kalloc.1024: expected 0xffffff803d762000 but found 0xffffff8000000004, bits changed 0x3d762004, at offset 0 of 1024 in element 0xffffff803c6d1000, cookies 0x3f0011d5cfbffc4e 0x53521653487aa65"@/SourceCache/xnu/xnu-2782.10.72/osfmk/kern/zalloc.c:496
Backtrace (CPU 2), Frame : Return Address
0xffffff80bffe3df0 : 0xffffff802612fe41
0xffffff80bffe3e70 : 0xffffff8026170d0d
0xffffff80bffe3ee0 : 0xffffff802616d7b1
0xffffff80bffe3f90 : 0xffffff80261cc899
0xffffff80bffe3fb0 : 0xffffff8026214dd7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide: 0x0000000025e00000
Kernel text base: 0xffffff8026000000
__HIB text base: 0xffffff8025f00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 16255983705917
last loaded kext at 10182456763629: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7fa892a000, size 20480)
last unloaded kext at 10242562627083: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7fa892a000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleUSBDisplays 372.1
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 100.15.5
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 269.25
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleBacklight 170.5.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleIntelHD4000Graphics 10.0.2
com.apple.driver.AppleIntelFramebufferCapri 10.0.2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.3
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOUSBHIDDriverPM 710.4.7
com.apple.driver.AppleUSBAudio 295.23
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.iokit.IOSurface 97
com.apple.iokit.IOAcceleratorFamily2 156.6
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.10.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0 -
Yosemite - random crashes and restarts
Hi since I have installed Yosemite. My computer is mysteriously restarting and recovering from a crash. It never happens while I am using the computer but I can come home from work or from being away from home and I find that the computer has restarted and that it gives me recovery info upon restart. Here is the error log that shows up when I restart.
Can anyone look at this and tell me what is going on or what is at the bottom of it.
The computer is iMac 27-inch Mid 2011
3.1 Ghz Intel Core i5
20GB 1333 MHz DDR3
AMD Radeon HD 6970M 1024 MB
475 GB free storage on main disk.
Anonymous UUID: 4A84C5C6-86FB-AE96-09EC-EFEDBD5936E4
Sun Oct 19 00:04:54 2014
*** Panic Report ***
panic(cpu 3 caller 0xffffff800801e80a): Kernel trap at 0xffffff7f8866c62d, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000078, CR3: 0x000000053844f035, CR4: 0x00000000000626e0
RAX: 0x0000000002000264, RBX: 0x0000000000000000, RCX: 0x000000000000004b, RDX: 0x0000000000000021
RSP: 0xffffff82602ab2d0, RBP: 0xffffff82602ab2e0, RSI: 0xffffff8038807b50, RDI: 0x0000000000000000
R8: 0xffffff8031ca5408, R9: 0xfffffffffffff000, R10: 0x0000000007fc01c4, R11: 0x00000000f06e754f
R12: 0xffffff8038807b50, R13: 0xffffff820eed0a48, R14: 0xffffff8038807b50, R15: 0xffffff8038807808
RFL: 0x0000000000010246, RIP: 0xffffff7f8866c62d, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000078, Error code: 0x0000000000000002, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff82602aaf80 : 0xffffff8007f3a811
0xffffff82602ab000 : 0xffffff800801e80a
0xffffff82602ab1c0 : 0xffffff800803a443
0xffffff82602ab1e0 : 0xffffff7f8866c62d
0xffffff82602ab2e0 : 0xffffff7f8866920e
0xffffff82602ab320 : 0xffffff7f88665548
0xffffff82602ab370 : 0xffffff7f88664c68
0xffffff82602ab3d0 : 0xffffff7f88669cf5
0xffffff82602ab410 : 0xffffff7f8866969e
0xffffff82602ab470 : 0xffffff7f886656d0
0xffffff82602ab4d0 : 0xffffff7f886648fa
0xffffff82602ab510 : 0xffffff7f886629d0
0xffffff82602ab560 : 0xffffff7f88660637
0xffffff82602ab7a0 : 0xffffff7f8865b9ef
0xffffff82602ab830 : 0xffffff7f8864201b
0xffffff82602ab860 : 0xffffff800827731b
0xffffff82602abbe0 : 0xffffff80082980db
0xffffff82602abcf0 : 0xffffff8008417740
0xffffff82602abde0 : 0xffffff8008429654
0xffffff82602abee0 : 0xffffff800842641b
0xffffff82602abf50 : 0xffffff800844dcb2
0xffffff82602abfb0 : 0xffffff800803ac46
Kernel Extensions in backtrace:
com.symantec.kext.internetSecurity(5.4f4)[77BF0BC5-BEF4-34FF-9160-C22D470BB3B2] @0xffffff7f88639000->0xffffff7f88647fff
com.symantec.kext.ips(3.9.2f1)[70330C8B-669A-35A8-A7DD-9E428BE89B9F]@0xffffff7f 88658000->0xffffff7f886b0fff
dependency: com.symantec.kext.internetSecurity(5.4f4)[77BF0BC5-BEF4-34FF-9160-C22D470BB3B2] @0xffffff7f88639000
BSD process name corresponding to current thread: discoveryd
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000007c00000
Kernel text base: 0xffffff8007e00000
__HIB text base: 0xffffff8007d00000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 53451029788159
last loaded kext at 6764999226097: com.parallels.kext.vnic 10.0.2 27712 (addr 0xffffff7f8ad07000, size 32768)
last unloaded kext at 329853869218: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8ac4d000, size 61440)
loaded kexts:
com.parallels.kext.vnic 10.0.2 27712
com.parallels.kext.netbridge 10.0.2 27712
com.parallels.kext.hypervisor 10.0.2 27712
com.parallels.kext.usbconnect 10.0.2 27712
com.symantec.kext.SymAPComm 12.7.1f4
com.paragon-software.filesystems.ntfs 443.2.11
com.symantec.kext.fw 5.3.1f4
com.hzsystems.terminus.driver 4
com.seagate.driver.PowSecLeafDriver_10_5 5.2.6
com.symantec.kext.ips 3.9.2f1
com.symantec.kext.pf 5.7.1f4
com.symantec.kext.internetSecurity 5.4f4
com.seagate.driver.PowSecDriverCore 5.2.6
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.exfat 1.4
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleHDA 266.5
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.kext.AMDFramebuffer 1.2.8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.AMDRadeonX3000 1.2.8
com.apple.kext.AMD6000Controller 1.2.8
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.iokit.IOUSBAttachedSCSI 1.1.0
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.AppleUSBCardReader 3.5.0
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleUSBHub 705.4.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 175.5
com.apple.driver.IOBluetoothHIDDriver 4.3.0f10
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSurface 97
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.kext.AMDSupport 1.2.8
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOFireWireSBP2 4.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1Do a restore but do not install any apps and test it for a few days. If it keeps happening, take it back to the Apple Store to exchange under warranty and let them know that you've already done a restore and removed all apps and that it keeps happening.
If that fixes it, it's an app...you'll want to add back each app one at a time until it starts happening again to try and isolate which app is causing the crashes.
This is happening to me, too...but I have way too many apps to go through this whole process so I'm just living with it for the time being and will most likely just take it back to the Apple Store for a warranty replacement.
Good luck!!
John -
I received a "replacement" iphone about 3 weeks ago as the one I bought on launch day had the earpiece die (I couldn't hear callers unless using headset). Just last week it started acting funny when I would try to answer call waiting - it locked up and would not allow me to end the call without a soft reset (home+power button). Then on Thursday when I was adding a rental to my iPhone - it crashed, starting blinking black and white screens then sat on the apple logo for about 5 minutes. I quickly restored the iPhone hoping that would resolve the issue. However, now 4 days later and 3 additional restores - I am still having serious crashing issues - now at random - happens during sync, using a webpage, on a call, wrting an email - oh and then last thing - when I use the camera to take pictures none of them are saved in the photo albums..
I have only applied Apple updates, have NOT hacked the phone, and take care of it very well..
I am visiting the genius bar tonight but I thought I would see if anyone else had similar issues and, if so, what they did to correct them...
Also - do I have the right (I use that loosely) to request a new phone - sealed in the new box and all - if they choose to replace my phone? or is that a losing battle?
Much appreciated..
MickmanI thought I'd share what happened this month to me. I had a "day one" phone from June 29th. Four gigs. A few weeks ago, it began to act crazy. Freezing. Restarting on its own. Needed soft resets. Restores. Sometimes I couldn't get it on until I plugged it into a charger. Other times, not at all. Four or five trips to the genius bar. On second trip, I got a replacement phone. It had to be a refurbished one. But let me tell you, it was like new. SAME problem! Back to genius bar. They sent me for new SIM card at AT&T just down the hall in the mall. SAME problem. Back to genius bar. After maybe 2 weeks of this, I got ANOTHER refurbished phone. This time, I put all my regular things on the phone except my music. So now I'm going on about 8 beautiful perfect days.
What do I think caused it? Something in my music. After all those phones, nothing was left the same except what I put ON the phone. I haven't yet put my music back on, but when I do, it will be with a new playlist and I'll add slowly, just in case there's something very corrupt in there. Note: all my music is from iTunes or from bought CDs I've imported.
I wouldn't worry about the refurbished phone. That's the least of it. -
Hi,
I have an Iphone 3gs 16gb for a couple of weeks now, but since the beginning I've been experiencing some crashes or even phone restarts, maybe once a day, let's just say. It can happen with any app, once even with voice control. I've already done a restore to new iphone but nothing changed. I have the latest 3.1.2. firmware. Any suggests? Thanks.
MarcoDo a restore but do not install any apps and test it for a few days. If it keeps happening, take it back to the Apple Store to exchange under warranty and let them know that you've already done a restore and removed all apps and that it keeps happening.
If that fixes it, it's an app...you'll want to add back each app one at a time until it starts happening again to try and isolate which app is causing the crashes.
This is happening to me, too...but I have way too many apps to go through this whole process so I'm just living with it for the time being and will most likely just take it back to the Apple Store for a warranty replacement.
Good luck!!
John -
IMac crashing and restarting randomly
Starting this morning my iMac has started randomly crashing and restarting on its own. This has happened 3-4 times today. It seems to happen when the computer is going to sleep or waking up or something around sleep. I have no idea how to even begin troubleshooting this issue. Where do I start?
I checked the system.log and see this message repeated over and over again:
discoveryd[52]: Basic Sockets Couldn't set IP_BOUND_IF on socket fd[81] scopeID[4] errno[22] result[-1]
I also see a lot of:
networkd[144]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache
and:
configd[26]: network changed: v4(en0:10.0.1.11, en1) v6(en1!:2601:9:4780:757:8a63:dfff:fec6:68f9) DNS Proxy SMB
and:
kernel[0]: IOThunderboltSwitch<0xffffff805bd57e00>(0x1)::listenerCallback - Thunderbolt HPD packet for route = 0x1 port = 11 unplug = 0 -
My late 2012 iMac 3.4Ghz i7 running 10.9.5 crashed on me last night while working in Safari (on the USPS site). After restarting the machine now randomly crashes and restarts. When I leave the machine after a few hours I always find it on the login window. I login and I get the message that the machine crashed and restarted. I booted to my recovery partition and did a repair disk and repaired permissions, but it's still happening. Can anyone help before I call AppleCare? Thanks!!!
Here's the details:
Anonymous UUID: 2FE09FBA-7009-8CCB-0996-C312A9586E92
Mon Nov 3 08:18:03 2014
Panic(CPU 3): NMIPI for spinlock acquisition timeout, spinlock: 0xffffff80036ca528, spinlock owner: 0xffffff8061d6b8a0, current_thread: 0xffffff8061d6b8a0, spinlock_owner_cpu: 0x3
RAX: 0x000000003d9ece97, RBX: 0xffffff80403c8000, RCX: 0x0000000000000004, RDX: 0x0000000000000c1f
RSP: 0xffffff83ddb93cb0, RBP: 0xffffff83ddb93ce0, RSI: 0x00000c3ed87c9202, RDI: 0xffffff83a0c53148
R8: 0x0000000000000001, R9: 0xffffff8003601910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0x0000000000000001, R13: 0xffffff8040868c00, R14: 0xffffff83a0c53148, R15: 0xffffff80036ca4e8
RFL: 0x0000000000000002, RIP: 0xffffff7f850b2dad, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 3), Frame : Return Address
0xffffff83a0c9ff50 : 0xffffff80030e24e1
0xffffff83a0c9ff80 : 0xffffff80030db9ff
0xffffff83a0c9ffd0 : 0xffffff80030f3b39
0xffffff83ddb93ce0 : 0xffffff80030e3b28
0xffffff83ddb93d00 : 0xffffff800303412e
0xffffff83ddb93d40 : 0xffffff8003033ae7
0xffffff83ddb93d60 : 0xffffff800304f5b6
0xffffff83ddb93db0 : 0xffffff80030d60ef
0xffffff83ddb93df0 : 0xffffff80030d1cf6
0xffffff83ddb93e10 : 0xffffff7f83a061d7
0xffffff83ddb93e90 : 0xffffff7f83a0730e
0xffffff83ddb93f10 : 0xffffff800343569e
0xffffff83ddb93f50 : 0xffffff8003440c63
0xffffff83ddb93fb0 : 0xffffff80030f4176
Kernel Extensions in backtrace:
com.apple.kec.pthread(1.0)[882075E6-12C4-3225-8750-928715183739]@0xffffff7f83a0 2000->0xffffff7f83a0cfff
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(217.92.1)[1A9E8072-CBF3-39C2-8514 -B8176259D3D7]@0xffffff7f850af000->0xffffff7f850d9fff
BSD process name corresponding to current thread: AvidAppManHelper
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000002e00000
Kernel text base: 0xffffff8003000000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 3911579402937
last loaded kext at 98538555441: com.apple.filesystems.exfat 1.4 (addr 0xffffff7f854b3000, size 61440)
last unloaded kext at 364426729608: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f853be000, size 8192)
loaded kexts:
com.avast.AvastFileShield 2.1.0
com.avast.PacketForwarder 1.4
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.splashtop.driver.SRXFrameBufferConnector 1.6
com.splashtop.driver.SRXDisplayCard 1.6
com.Cycling74.driver.Soundflower 1.6.6
com.logmein.driver.LogMeInSoundDriver 4.1.46f31
com.apple.filesystems.exfat 1.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.6
com.apple.driver.AppleIntelHD4000Graphics 8.2.8
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferCapri 8.2.8
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.23
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.iokit.IOSurface 91.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380.70.2
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
panic(cpu 2 caller 0xffffff800303725e): "Spinlock acquisition timed out: lock=0xffffff80036ca528, lock owner thread=0xffffff8061d6b8a0, current_thread: 0xffffff804d4519e0, lock owner active on CPU 0x3, current owner: 0xffffff8061d6b8a0"@/SourceCache/xnu/xnu-2422.115.4/osfmk/i386/locks_i386.c:365
Backtrace (CPU 2), Frame : Return Address
0xffffff83a0c23d40 : 0xffffff8003022f79
0xffffff83a0c23dc0 : 0xffffff800303725e
0xffffff83a0c23df0 : 0xffffff800303062f
0xffffff83a0c23e40 : 0xffffff800304c130
0xffffff83a0c23f10 : 0xffffff80030cf969
0xffffff83a0c23f50 : 0xffffff80030e24b6
0xffffff83a0c23f80 : 0xffffff80030db9ff
0xffffff83a0c23fd0 : 0xffffff80030f3b39
BSD process name corresponding to current thread: mdworker
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 675MX, NVIDIA GeForce GTX 675MX, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
USB Device: P'9233 Desktop Drive
USB Device: My Passport 0730
USB Device: Hub
USB Device: USB 2.0 Hub [MTT]
USB Device: DYMO LabelWriter 450 DUO
USB Device: My Book
USB Device: External HDD
USB Device: My Passport 0740
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4
Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 3, 5.6I also ran an ETRECHECK here are the results
Problem description:
Frequent Kernel Panics
EtreCheck version: 2.0.11 (98)
Report generated November 9, 2014 at 10:05:18 PM PST
Hardware Information: ℹ️
iMac (27-inch, Late 2012) (Verified)
iMac - model: iMac13,2
1 3.4 GHz Intel Core i7 CPU: 4-core
32 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:7:49
Disk Information: ℹ️
APPLE HDD ST3000DM001 disk1 : (3 TB)
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / [Startup]: 3.11 TB (2.34 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
APPLE SSD SM128E disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / [Startup]: 3.11 TB (2.34 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
USB Information: ℹ️
LaCie P'9233 Desktop Drive 4 TB
S.M.A.R.T. Status: Verified
EFI (disk7s1) <not mounted> : 315 MB
LaCie Time Machine (disk7s2) /Volumes/LaCie Time Machine : 4.00 TB (1.34 TB free)
Western Digital My Passport 0730 1 TB
S.M.A.R.T. Status: Verified
PASSPORT 1TB (disk6s1) /Volumes/PASSPORT 1TB : 1.00 TB (144.15 GB free)
Western Digital My Passport 0740 1 TB
S.M.A.R.T. Status: Verified
PASSPORT 1TB BLUE (disk5s1) /Volumes/PASSPORT 1TB BLUE : 1.00 TB (457.66 GB free)
Western Digital My Book 1 TB
S.M.A.R.T. Status: Verified
EFI (disk4s1) <not mounted> : 210 MB
MY BOOK 1TB (disk4s2) /Volumes/MY BOOK 1TB : 999.86 GB (124.38 GB free)
Western Digital External HDD 500.11 GB
S.M.A.R.T. Status: Verified
500GB (disk3s1) /Volumes/500GB : 500.11 GB (195.52 GB free)
DYMO DYMO LabelWriter 450 DUO
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to FireWire Adapter
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) Support
/Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded] com.roxio.TDIXController (2.0) Support
/Library/Extensions
[not loaded] com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.SafeNet.driver.Sentinel (7.5.2) Support
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
[not loaded] com.digidesign.fwfamily.driver (8.0.4f1) Support
[not loaded] com.digidesign.iokit.DigiDal (8.0.1f1) Support
[not loaded] com.digidesign.iokit.DigiIO (8.0.1f1) Support
[not loaded] com.digidesign.mbox2.boot.driver (8.0.4f1) Support
[not loaded] com.digidesign.mbox2.driver (8.0.4f1) Support
[not loaded] com.dvdfab.kext.fabio (1) Support
[not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.5) Support
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) Support
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) Support
[loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) Support
[not loaded] com.wdc.driver.1394HP (1.0.5) Support
[not loaded] com.wdc.driver.USBHP (1.0.1) Support
Startup Items: ℹ️
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.avid.ApplicationManager.plist Support
[running] com.avid.ApplicationManagerHelper.plist Support
[running] com.avid.backgroundservicesmanager.plist Support
[loaded] com.avid.dmfsupportsvc.plist Support
[loaded] com.avid.interplay.dmfservice.plist Support
[loaded] com.avid.interplay.editortranscode.plist Support
[loaded] com.avid.transcodeserviceworker.plist Support
[running] com.flipvideo.FlipShare.AutoRun.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.logmein.LMILaunchAgentFixer.plist Support
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.avid.AMCUninstaller.plist Support
[loaded] com.avid.AvidUninstaller.plist Support
[invalid?] com.avid.interplay.editorbroker.plist Support
[invalid?] com.avid.interplay.editortranscodestatus.plist Support
[loaded] com.bombich.ccc.plist Support
[running] com.digidesign.fwfamily.helper.plist Support
[invalid?] com.dymo.pnpd.plist Support
[running] com.fitbit.galileod.plist Support
[running] com.flipvideo.FlipShareServer.launchd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
[invalid?] PACESupport.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Canon IJ Network Scanner Selector EX ApplicationHidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
EPPEX Plugin: Version: 3.0.5.0 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.730 Support
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 Support
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
DYMO Safari Addin: Version: (null) - SDK 10.5 Support
QuickTime Plugin: Version: 7.7.3
LogMeInSafari64: Version: 1.0.730 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
GarminGpsControl: Version: 3.0.1.0 Release - SDK 10.4 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 Support
LogMeIn: Version: 1.0.730 Support
Google Earth Web Plug-in: Version: 6.0 Support
DYMO NPAPI Addin: Version: 1.0 - SDK 10.6 Support
Easy-WebPrint EX: Version: 1.0.0 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
OfficeLiveBrowserPlugin: Version: 12.2.8 Support
User Internet Plug-ins: ℹ️
Aspera Web 3.5.1.92531: Version: (null) - SDK 10.9 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
Add To Amazon Wish List
Save to Pocket
Reload Button
wrc
Evernote Web Clipper
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
Digidesign CoreAudio: Version: 7.4.1x27 Support
3rd Party Preference Panes: ℹ️
DigidesignMbox2 Support
Digidesign Mbox 2 Pro Support
Flash Player Support
Java Support
MacFUSE Support
MediaLink Support
Perian Support
REDcode Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Destinations:
LaCie Time Machine [Local]
Total size: 4.00 TB
Total number of backups: 85
Oldest backup: 2013-10-23 10:06:11 +0000
Last backup: 2014-11-10 05:50:53 +0000
Size of backup disk: Excellent
Backup size 4.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% Safari
1% AvidAppManHelper
0% mdworker
0% hidd
Top Processes by Memory: ℹ️
282 MB AvidAppManHelper
241 MB com.apple.IconServicesAgent
241 MB Safari
172 MB mds_stores
137 MB WindowServer
Virtual Memory Information: ℹ️
28.71 GB Free RAM
2.96 GB Active RAM
836 MB Inactive RAM
1.85 GB Wired RAM
645 MB Page-ins
0 B Page-outs -
Troubleshooting help needed: My iMac keeps crashing and restarting with a notice: "Spinlock application timed out" What can I do?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports. -
Iphone 4 Keeps crashing and restarting, No help from Applecare
My iPhone 4 keeps crashing and restarting and AppleCare is unable to duplicate the issue or resolved the issue.
Recently my iphone randomly started crashing or it would freeze then i have to restart using power and home button, These are few things that I have already tried to resolve the issue:
1: Restore to factory settings and start over from scratch.
2. Deleted recently updated apps to see which one could be causing the issue, but the issue is still there.
3. Re-downloaded ios 5.1 and did a fresh restore.
After doing all this I called Applecare and they suggested to send in my phone and they will replace it and send me a new one since Im still having the issue after doing all of the above. Today I recieved my phone back from Applecare stating that the issue was resolved or not duplicated. So I did a restore once again and from one of the saved files that I had setup as a new phone. In the last 6 hours my phone has froze once, and crashed twice. I called Applecare again and he suggested to send the iphone in again and he will put in the notes to give it max time to detect the issue.
Are there any other alternatives? The closest Apple store is 140 miles from my house and Im fedup with sending in the phone and getting it back w/o the issue being solved. Thanks for the help in advance.Basic troubleshooting steps clearly outlined in the User Guide are restart, resest, restore from backup, restore as new.
If you still have problems after going through ALL the recommended troubleshooting steps, then you likely have a hardware issue. You'll need to bring your phone into Apple for evaluation. -
I need Help... MacBook 15" Retina Kept on Crashing and Restarting
I just bought my MacBook Pro Retina Display 15" online and its from Apple Shang Hai... I bought this 2 months ago and suddenly now it kept on crashing and restart. Please help... I've been spending quite a money on this machine.
Interval Since Last Panic Report: 715306 sec
Panics Since Last Report: 4
Anonymous UUID: 31C039B8-B3B3-3092-5BAA-676F77D0F146
Thu Dec 6 14:58:57 2012
panic(cpu 0 caller 0xffffff800acb7e75): Kernel trap at 0xffffff7f8c3adc61, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00000000000000d8, CR3: 0x00000000670f3037, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0x0000000000000000
RSP: 0xffffff8224ef3800, RBP: 0xffffff8224ef3840, RSI: 0xffffff821affee8c, RDI: 0xffffff81aca7e000
R8: 0x0000000000000001, R9: 0x0000000000000001, R10: 0x0000000000000001, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0x0000000000000001, R14: 0xffffff81aca7e000, R15: 0xffffff821affee8c
RFL: 0x0000000000010297, RIP: 0xffffff7f8c3adc61, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000000000d8, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff8224ef34a0 : 0xffffff800ac1d626
0xffffff8224ef3510 : 0xffffff800acb7e75
0xffffff8224ef36e0 : 0xffffff800accd3bd
0xffffff8224ef3700 : 0xffffff7f8c3adc61
0xffffff8224ef3840 : 0xffffff7f8c3ae31c
0xffffff8224ef38c0 : 0xffffff7f8c3aeb48
0xffffff8224ef3900 : 0xffffff7f8c369fc7
0xffffff8224ef3a80 : 0xffffff7f8c3aaea4
0xffffff8224ef3b40 : 0xffffff7f8c368a5a
0xffffff8224ef3ba0 : 0xffffff800b065009
0xffffff8224ef3bc0 : 0xffffff800b0665b0
0xffffff8224ef3c20 : 0xffffff800b063fcf
0xffffff8224ef3d70 : 0xffffff800ac98481
0xffffff8224ef3e80 : 0xffffff800ac20aed
0xffffff8224ef3eb0 : 0xffffff800ac10448
0xffffff8224ef3f00 : 0xffffff800ac1961b
0xffffff8224ef3f70 : 0xffffff800aca5db6
0xffffff8224ef3fb0 : 0xffffff800accdc23
Kernel Extensions in backtrace:
com.apple.GeForce(8.0.6)[105BACF2-DA7F-3FD1-8BD0-61941FEC6BDD]@0xffffff7f8c35c0 00->0xffffff7f8c420fff
dependency: com.apple.NVDAResman(8.0.6)[6DE39FFA-F7E3-3EF5-AF75-43F2A69F6288]@0xffffff7f8b2 d9000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[6A1A36AC-2F79-34AF-A162-A97FE16705E3]@0xff ffff7f8b2c5000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8b244000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[2E420A99-8DBF-3C1D-AE39-75B7EE4D5C1E]@0 xffffff7f8b282000
BSD process name corresponding to current thread: Finder
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x000000000aa00000
Kernel text base: 0xffffff800ac00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 3214199450611
last loaded kext at 269990829596: com.apple.filesystems.afpfs 10.0 (addr 0xffffff7f8cf97000, size 348160)
last unloaded kext at 235427118421: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7f8bdd8000, size 28672)
loaded kexts:
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.filesystems.smbfs 1.8
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.0.6
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.2.13
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.0
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.nvidia.nvGK100hal 8.0.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.NVDAResman 8.0.6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBHIDMouse 175.8
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleHIDMouse 175.8
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f32
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.14)
Bluetooth: Version 4.1.2f9 11046, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM768E, 751.28 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 6
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x14200000 / 1Good Afternoon Clinton,
it happened again...
Interval Since Last Panic Report: 738016 sec
Panics Since Last Report: 6
Anonymous UUID: 31C039B8-B3B3-3092-5BAA-676F77D0F146
Fri Dec 7 08:19:39 2012
panic(cpu 4 caller 0xffffff800d0b7e75): Kernel trap at 0xffffff7f8e7adc61, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00000000000000d8, CR3: 0x000000004982f031, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0x0000000000000000
RSP: 0xffffff8224f33800, RBP: 0xffffff8224f33840, RSI: 0xffffff824069ee8c, RDI: 0xffffff81aed19000
R8: 0x0000000000000001, R9: 0x0000000000000001, R10: 0x0000000000000001, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0x0000000000000001, R14: 0xffffff81aed19000, R15: 0xffffff824069ee8c
RFL: 0x0000000000010297, RIP: 0xffffff7f8e7adc61, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000000000d8, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff8224f334a0 : 0xffffff800d01d626
0xffffff8224f33510 : 0xffffff800d0b7e75
0xffffff8224f336e0 : 0xffffff800d0cd3bd
0xffffff8224f33700 : 0xffffff7f8e7adc61
0xffffff8224f33840 : 0xffffff7f8e7ae31c
0xffffff8224f338c0 : 0xffffff7f8e7aeb48
0xffffff8224f33900 : 0xffffff7f8e769fc7
0xffffff8224f33a80 : 0xffffff7f8e7aaea4
0xffffff8224f33b40 : 0xffffff7f8e768a5a
0xffffff8224f33ba0 : 0xffffff800d465009
0xffffff8224f33bc0 : 0xffffff800d4665b0
0xffffff8224f33c20 : 0xffffff800d463fcf
0xffffff8224f33d70 : 0xffffff800d098481
0xffffff8224f33e80 : 0xffffff800d020aed
0xffffff8224f33eb0 : 0xffffff800d010448
0xffffff8224f33f00 : 0xffffff800d01961b
0xffffff8224f33f70 : 0xffffff800d0a5db6
0xffffff8224f33fb0 : 0xffffff800d0cdc23
Kernel Extensions in backtrace:
com.apple.GeForce(8.0.6)[105BACF2-DA7F-3FD1-8BD0-61941FEC6BDD]@0xffffff7f8e75c0 00->0xffffff7f8e820fff
dependency: com.apple.NVDAResman(8.0.6)[6DE39FFA-F7E3-3EF5-AF75-43F2A69F6288]@0xffffff7f8d6 d9000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[6A1A36AC-2F79-34AF-A162-A97FE16705E3]@0xff ffff7f8d6c5000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8d644000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[2E420A99-8DBF-3C1D-AE39-75B7EE4D5C1E]@0 xffffff7f8d682000
BSD process name corresponding to current thread: Finder
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x000000000ce00000
Kernel text base: 0xffffff800d000000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 4832571050141
last loaded kext at 2484213506479: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f8f346000, size 16384)
last unloaded kext at 2556750702446: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f8f346000, size 12288)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.GeForce 8.0.6
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleMuxControl 3.2.13
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.0
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.nvidia.nvGK100hal 8.0.6
com.apple.NVDAResman 8.0.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.driver.AppleUSBHIDMouse 175.8
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleHIDMouse 175.8
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f32
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.14)
Bluetooth: Version 4.1.2f9 11046, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM768E, 751.28 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 7
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x14200000 / 1
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3 -
My iPhone 4S on iOS7 is stuck on Apple Logo, and it goes off, then back to Apple Logo again for hours. Pressing home button together with sleep button does not help. Plugging the phone to Mac and restart does not help either. What do I do?
Have not backed up for months, so prefer not to lose the data.
Thank you for your help in advance.Restore iPhone with iTunes on computer. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time of holding both buttons. Click the Update or Restore button that iTunes offers.
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i am john and I need help downloading a progmmme yesterday and wanted to finish downloading open it and I am not told me that the program was shut down unexpectedly and restart ponia not opened and went back to download it and not opened my back probe to turn off the computer and there was no case
i am john and I need your help yesterday bought a program called DJAY when I finish the download and got an error opened and I saw him there was no case to install and thank you for your help anyway
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My ipad 3 keeps crashing and restarting every 2 mins pleaseee help
can someone give me solutions in how to fix my Ipad3 because it keeps crashing and restarting every 2 mins and it doesn't stop, i tried to hold the lock button and the home button until it restarts but it does work , please help
Are you have other apps or other things display with strange characters like much of the diagnostic report you posted?
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum. -
Brand new Macbook Pro keeps crashing and restarting - Mavericks
Hey guys, I just got a new Macbook Pro on Monday and my first time turning it on it was perfect, the next day I turned it on and kept crashing and "Restarting due to a problem", it wouldn't even make to to the log in page. Every time I power it up now I get the same issue over and over, once I make it passed the log in it is usually fine but does crash sometimes randomly but not much.
I have read here that updating to Mavericks has caused this problem but surely when it came with it and is less than a week old it should be fine? (I'm confused as to why the report says my Mac is Mid 2012, I just bought it!!) Also the only software I have installed is Microsoft Office. I do have Silverlight Plug in installed for Netflix which I read can be an issue with Mavericks.
I downloaded EtreCheck and this is the report I have. Please any help will be great!
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:20:26
Disk Information:
APPLE HDD ST500LM012 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (469.68 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS41N
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Internet Plug-ins::
SharePointBrowserPlugin: Version: 14.0.0
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
Bad Fonts:
None
Old applications:
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% EtreCheck
0% firefox
0% hidd
0% coreservicesd
Top Processes by Memory:
303 MB firefox
57 MB mds_stores
41 MB Finder
33 MB Dock
33 MB WindowServer
Virtual Memory Statistics:
5.80 GB Free RAM
1.16 GB Active RAM
223 MB Inactive RAM
844 MB Wired RAM
206 MB Page-ins
0 B Page-outsThe warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.
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