Help, really slow BB speed

Question

Hi
I have been with BT since beginning of August, previously with TalkTalk for about 4 years prior. I always had really good speed with TT, always near the max for my line (which can provide upto 20mbps).
Now with BT everything was fine for August/Sept, now we are in October my connection is really slow, feels like the dark ages with dial-up......
I am using a BT hub 3, nothing else has changed in my PC set-up.  This is really frustrating, especically as playing on-line games like LOTRO is virually impossible due to lag etc....
I have tried searching this forum, and have checked my ADSL settings and BT speedchecker, results below.....
Any ideas guys?
Thanks....
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download  Speed
5507 Kbps
0 Kbps
21000 Kbps
Max Achievable Speed
 Download speedachieved during the test was - 5507 Kbps
 For your connection, the acceptable range of speeds is 4000-21000 Kbps.
 Additional Information:
 Your DSL Connection Rate :19715 Kbps(DOWN-STREAM), 1189 Kbps(UP-STREAM)
 IP Profile for your line is - 17393 Kbps
2. Upstream Test: -provides background information.
Upload Speed
827 Kbps
0 Kbps
1189 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 827 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 1189 Kbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 02:11:27
Downstream:
19.25 Mbps
Upstream:
1.162 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
4.5 dB / 5.8 dB
Line attenuation (Down/Up):
9.9 dB / 5.0 dB
Output power (Down/Up):
19.5 dBm / 12.3 dBm
FEC Events (Down/Up):
6397165 / 21
CRC Events (Down/Up):
4315 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
75055 / 0
Error Seconds (Local/Remote):
228 / 0
I'm a bit worried about the error seconds and various events, don't really understand them though....Sorry, not a techy....
Any ideas??
Edit: I wanted to add that I only live about 2 mins walk from the main BT exchange for my town.....

Answer 1

Tested again at 7pm
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download  Speed
11952 Kbps
0 Kbps
21000 Kbps
Max Achievable Speed
 Download speedachieved during the test was - 11952 Kbps
 For your connection, the acceptable range of speeds is 4000-21000 Kbps.
 Additional Information:
 Your DSL Connection Rate :18305 Kbps(DOWN-STREAM), 1160 Kbps(UP-STREAM)
 IP Profile for your line is - 16150 Kbps
2. Upstream Test: -provides background information.
Upload Speed
903 Kbps
0 Kbps
1160 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 903 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 1160 Kbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
?Maybe just congestion? I'll check the hub settings later.
Please visit FAQ section if you are unable To understand the test results.