Help recovering stolen ipod

I had my 60GB Ipod 5th gen stolen last week, I still have the store reciet and all original packaging. I have gone to Apple Support page which only listed my IPhone, I then tried adding my Ipods serial # with the Register and add products. It tells me "According to our records this serial number is registered to another Apple ID." When I try to see if I have another account none is found. A little frusterating at this point. Any suggestions would be greatly appreciated.

The iPod registration should have been done when you bought the iPod or immediately thereafter.  If it was stolen and someone else has registered it you can try continuting with Apple customer support to get that removed, but Apple will not do anything to help find or recover the iPod.
The Apple world-wide phone numbers are: http://support.apple.com/kb/HR57

Similar Messages

  • Why can't Apple help track stolen iPods

    I had my iPod stolen sometime between curbside check-in and baggage pick-up during a recent trip on American Airlines from Dallas to St Louis. Someone found my 30GB iPod that I had hidden in the pocket of a pair of jeans in my checked baggage. I have the serial number and feel that Apple could help, through itunes, provide some way of tracking.
    Any thoughts?

    A computer need never be connected to the internet in order to use an iPod with iTunes, so Apple have no process in place to either report or track stolen iPods. All you can do is report the theft to the Police together with the serial number, and if your iPod was registered with Apple when you first got it, they will assist the Police in returning it to you should it ever be recovered.

  • Help! Stolen Ipod, please!

    okay so, my ipod got stolen and it did not have cloud. I cannot track it online. I received a email saying they tried to change my settings. Im wondering if apple could help me out to find it. What should I do?

    Who sent an email about changing the settings?  One of your accounts on it?  Be sure and change all of your passwords.
    Apple does not get, involved in finding lost or stolen property.  There is nothing they can or will do to help.
    Report the theft to police and insurance company.

  • What is the best way to recover stolen ipod

    i want all of my pictures back

    - If you previously turned on FIndMyiPod and wifi is on and connect go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing
    Reporting a lost or stolen Apple product
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    To get photos, if they were taken by or saved to the iPod and you backed up the iPod after adding/taking the photos then resore an iOS device from that backup.

  • Stolen iPod...Ideas, Help, Suggestions,...Sympathy

    Hi All!
    Bad news and good news. I own two identical iPod Touches, one for home and one for work. The one from work was recently stolen. I have an idea who, but can't prove it. Anyway, this person has downloaded a "free" app because the A Store sent me a receipt, being as its tied to my account and all. They don't have my password so they can't download any "paid" apps thank goodness. Which leads me to ponder, why doesn't Apple require a password for ANY installations on your iPod? Also, if this is the person I think it is, they have a Windows (spit) machine at home. So if they plug my iPod in there then Windows (spit) won't recognize the Mac format I believe.
    Is there a way to de-authorize my main account for that particular iPod by serial number, etc.? Maybe thru iTunes so that any downloads from that iPod will not be tied to my account.
    Is there a way that you could use a Windows (spit) machine to extract a Mac formatted iPod's mojo? Music, Notes, etc.
    How close do the two iPod's have to be for me to use peer-to-peer? I have the latest OS but don't have any PTP apps installed. Is there another way?
    Is there any other way that this could be worse for me? I have already changed my home WiFi passwords, etc.
    Now for the good news. My Plant Manager wants to replace my iPod! Great!! I'm all for that....but I still wish I could somehow nuke my stolen iPod like I can my iPhone.
    Any help would be greatly appreciated. Thanks.
    pwilson

    Password protection was enabled about 90% of the time but there were times when I would disable it to let someone use it. I am the ONLY Mac user of over 150 employees at my plant. (Coal-Fueled Power Generation). These folks buy Zune's and such and laugh at how much I pay for Apple products, but everyone wanted to try it out and I didn't want them to hassle with a password so there were times that I would leave work and it be disabled but still securely kept or so I thought. It was stored in a locked office, inside of a locked drawer, inside of a locked storage cabinet and there was really no personal info kept on it just mainly music.
    I have tried to contact Apple a couple of times but as usual am having extreme wait times....longer than my patience or my schedule will endure unfortunately. I'll try again later or email.
    I am interested in knowing how easily a Mac formatted iPod can be "cracked" with a Windows machine. I am not familiar with any file restoring or recovering apps, etc., for Windows. It may not even be possible.
    I do though, wish that Apple would require a password to download and install ANY app, paid or free....maybe add that feature in the preferences. And also permit an iPod to be de-authorized online without that iPod being connected. (Forbidden from purchasing or downloading any files through an Apple account.) I'll pass this suggestion along to Apple.
    Thanks for the replies.

  • PLEASE HELP! my iPod got stolen but i got it back . and now it can be off i try to charge it and it would go to the silver apple and it would have a loading circle and it freezes |: PLEASE HELP

    PLEASE HELP! my iPod got stolen but i got it back . and now it can be off i try to charge it and it would go to the silver apple and it would have a loading circle and it freezes |: PLEASE HELP

    Hi,
    This Link contains the Steps on How to Restore your Device...
    http://support.apple.com/kb/HT1414
    Cheers,
    More Support Here:
    http://www.apple.com/support/ipod/

  • HT1212 i have tryed recovering my ipod and its not its still disabled can someone please help me

    I have tryed recovering my ipod and its still not diabled can someone please help me

    Try letting the battery fully drain. After charging for an hour try recovery and DFU modes.
    Try on another computer
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • *** Need help recovering music on iPod/iTunes ***

    * Need help recovering music on iPod/iTunes *
    I bought my iPod 30G when it first came out back in the day. With the protective case it looks like a Walkman, if you know what that is. The new ones are half the thickness of my old skool one. lol!
    Anyway, years ago I accidently uploaded a virus in both my PC and laptop. Yeah, real *******. Well, the person who restored my computers couldn't save my music. I still have the iPod but my library on iTunes is gone. If I try to update my iPod in either computer it will erase every song I have on it and only upload the songs/album I'm trying to add. I'm told that this is something Apple did to prevent file sharing, blah, blah, blah...
    Does anyone know a way around it? I keep buying CDs just not able to load them into my iPod thru iTunes.

    Hello yourantihero,
    And welcome to Apple Discussions!
    There are several ways you can pull the music off your iPod and onto iTunes. The first link below provides step-by-step instructions for the direct method if you have a PC as well as a few third party applications (for both the Mac and PC) if you choose to go that route instead. You can also do a simple Google search for "copy music from iPod to computer" and you should receive a number of sites that can help you out.
    Just make sure that when you have your iPod plugged into your computer, that you don't hit "Erase and Sync" before completing the task of copying your music over.
    Also, if you have any purchased music, you will probably have to re-authorize your computer by heading to the Store drop down menu and choosing "Authorize computer."
    [5 Ways to Copy Music OFF your iPod and onto iTunes|http://www.metaphoriclabs.com/articles/5-ways-to-copy-music-off-your-ipo d-windows-mac-os-x>
    Here are a few more helpful sites.
    [Copying Content from your iPod to your Computer - The Definitive Guide|http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipo d-to-computer]
    Or
    [How to copy songs your iPod to your PC|http://lifehacker.com/software/ipod/how-to-copy-songs-from-your-ipod-to-your -pc-105256.php]
    Also, here is an article for the direct method that is for both Windows Vista and XP.
    http://ipodtips-tricks.blogspot.com/2008/10/howto-transfer-music-from-ipodto-itu nes.html
    Hope this helps.
    B-rock

  • I need help to locate my stolen ipod touch

    I need help located my stolen iPod touch

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Ideas to recover a Stolen iPod Classic

    Apparently, even though Apple may have the means for identifying a user which is using a stolen iPod Classic, they do not assist in recovering that iPod.  So I was wondering, is there any other method within the Apple community that might be of value to assist an owner in recovering their stolen property?

    As an iPod classic can't connect to the Internet on its own, there is no special way of finding it. Treat it as any other lost or stolen item.
    (91400)

  • Got stolen ipod from pawn shop. then pawend it at another pawn shop. it said it was stolen and now i am being charged. any help

    got stolen ipod from pawn shop. then pawend it at another pawn shop. it said it was stolen and now i am being charged. any help

    This is a legal issue, not a technical issue. You need to talk to a lawyer.
    Regards.

  • How to track my stolen ipod only using the serial number

    I had my iPod stolen from me sometime within the last week. I changed my iCloud password tonight & I was just wondering if there is any way I can track it using the serial number because I did not set up "find my iPhone" before it was stolen. It was not locked (the password when you first turn it on.) Please help me! I still have one year warranty on it too. Can anybody tell me how to go about fixing the problem? I have serial number if you can track it that way. Please get back to me with your responses asap . thx

    No. The SN will only help idenitfy the iPod as yours if it is recovered.
    lost/stolen                                     
    No app on the iPod is required.                           
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    iCloud: Erase your device
    iCloud: Use Lost Mode
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                               
    Reporting a lost or stolen Apple product                                              
      - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Is it possible to track a stolen ipods usage via serial number

    Is it possible to track a stolen ipods usage via serial number

    No. The SN will only help identify the iPod as yours if it is recovered
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
      - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Can someone find my stolen iPod Touch for me?

    I bought my last iPod Touch at the Bakersfield, California Valley Plaza Mall Target store, but a thief stole it from me at the Bakersfield, California Truxtun-and-S Kern County Beale Memorial Public Library when I, while walking around the second floor for some exercise, had kept it on one of the patron second-floor desks still attached to my Motion Computing Tablet PC during downloading an OS update. The last post I had added to that same iPod Touch was a video of the use of a Spencer ******** sleeve with some lubrication they don't sell in their store. Yet, that video got stuck in transit in a holding cell while a new iOS update began. If that thief ever turns on my iPod Touch, my PC will notify me of that pod's whereabouts immediately. Why did that iOS update occur right at that moment when that same ******** video was to be either accepted or rejected as too obscene? My face is not in the video, which, in spite of its sexual content, might actually be educational and perhaps also business savvy. I made and posted the video because I wanted to convey my need for a real person to make love to, certainly not an object at all. The ******** sleeve makes my ***** look ridiculously like Alice in Wonderland dressed in her rings as depicted in some of the original illustrations in that fictional title's original book, Alice's Adventures in Wonderland, by Lewis Carroll. Why did those spies get really calm and quiet all of a sudden?! Can someone please find my stolen iPod Touch for me? If that thief turns that pod on, I might get that Target refund card, which I might use to buy another iPod Touch because I love its Photoshop Express' photo-editing and graphic-design features. If I ever get another iPod Touch, however, I won't take it to the library or the bus stop, where I won't stand around using the Internet. Instead, I'll just use it as a second camera and photo-editing tool.

    No one can find it for you. If you did not set up Find My Phone, then it cannot be found.
    What To Do If Your iDevice or Computer Is Lost Or Stolen
    iPhone, iPod Touch, and iPad
    If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
    If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
    This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
      1. Reporting a lost or stolen Apple product
      2. Find my lost iPod Touch
      3. AT&T. Sprint, and Verizon can block stolen phones/tablets
      4. What-To-Do-When-Iphone-Is-Stolen
      5. What to do if your iOS device is lost or stolen
      6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
      7. Find My iPhone
      8. Report Stolen iPad | Stolen Lost Found Online
    It pays to be proactive by following the advice on using Find My Phone before you lose your device:
      1. Find My iPhone
      2. Setup your iDevice on iCloud
      3. OS X Lion/Mountain Lion- About Find My Mac
      4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
    Mac Computer
           Find My Mac can be used from Find My Phone at iCloud.com and via Find
           My Phone on your iDevice.
          The following is third-party anti-theft software:
               1.  STEM 2.1
               2.  MacPhoneHome 3.5
               3.  MacTrack 7.5.0
               4.  VUWER 1.7
               5.  Sneaky Bastar* 0.2.0
               6.  Undercover 5.1.1
               7.  LoJack for Laptops
               8. Hidden 2.0
               9. Prey 0.6.2

  • TS4006 Stolen Ipod

    Well my friend stole my ipod about early december now I cannot locate him so how will I be able to get back my ipod HELP PLEASE

    No, the SN will only help identify the iPOd IF it is recovered
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    iCloud: Find My iPhone
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    iCloud: Find My iPhone
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

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