Help regarding Oracle hotline support

Hi,
I would like to know whether the Oracle hotline support is available for Oracle ISV partners…

you can go to "http://www.oracle.com/partners/campaign/033874.htm“
It's so much infomation,if you have.

Similar Messages

Need urgent help regarding oracle 8.0

Hi Guys!!
This is vishal, and i am working as an oracle developer.
I would appreciate your help if you could help me solving the below
issue :
Right now the database on which we are running our applications is
8.0 version. We have oracle App server on which all of these j2ee
applications are running.
basically our client is trying to move large amount of data to a
new database probably 10G, so my job is to analyse the code and
do some modifications to the code, give them a solution to upgrade
it to 10g
There are like 10 applications running on oracle app server and the
database has many old tables, and they need a suggestion regarding
this upgradation/migration.
And i specifically want to know about the problems faced during the
upgradation, and how exactly is the upgradation done(step -by -step
procedure), because i also have to take care of the data which
has been stored from many years.
thanks,
Vishal

I find these informations in the Upgrade Guide (upgrading of database and of application programs):
http://download.oracle.com/docs/cd/B19306_01/server.102/b14238/toc.htm
Note: direct upgrade from 8.0 to 10g is not supported using tools like DBUA (Database Upgrade Assistant).
Werner

Help regarding Oracle 11i

hi,
I m doing installation of oracle 11i on Red Hat Linux .
Installation was successfull but when i started the appln i got the error as unable to start the discover gatekeeper process.
I heard that after applying patch,resolves the below issue.So pls help by sending Patch 3170128 , i heard this patch solves the ( addisctl.sh start) problem.
Thanks you in advance.
Best Regards
Vani

Hi,
Your questions :
*1. how can we benefit most from Contract Purchase Agreements . what is it used for?*
Ans : Contract Purchase Agreement (CPA) is basically an agreement of an organization with a Supplier. In CPA you can purchase from supplier but you don't mention what you are going to buy and when.
You create contract purchase agreements with your suppliers to agree on specific terms and conditions without indicating the goods and services that you will be purchasing. You can later issue standard purchase orders referencing your contracts, and you can encumber these purchase orders if you use encumbrance accounting.
*2. are there any accounting/ financial setup ?*
Ans : No.
*3. summarized setup sequence, please.*
Ans : The major setup will be the Document type : Contract Purchase Agreement.
*4. what are the interfaces or links to other purchase documents or modules ? we have Oracle Inventory, Oracle HRMS, General Ledger, Payables, cash Management, and Assets*
Ans : Request you to refer the user guide for details how Purchasing is linked to other modules.
Kind Regards,
S.P DASH

Help regarding oracle 9i on linux (urgent...)

Our is IBM machine with oracle 9i and linux.
There are two databases orcl, orcl1
suddenly some problem is coming.
when we run the service from /etc/init.d
ERROR
ora -00327 : log 3 of thread1, physical size 119853 less than 204800
ora-00312: online log3 og thread : /home/oracle/oradata/sa/redo03.log
Database "orcl1" warm started
when we run sqlplus username/password@orcl1
ERROR ora-01033 : Oracle Initialization or shutdown in progress.
when we do sqlplus /nolog
connect / as sysdba;
startup nomount;
alter database mount;
alter database open;
all are successful.
if we check select * from v$logfile, it shows of orcl.
we want of orcl1.
what to do
thanks in advance.

If it's not the active group and there are at least 2 other groups, you can drop the group (and recreate it afterwards).
In MOUNT status connect in sqlplus as sysdba:
alter database drop logfile group 3;
If the logfile is the Current logfile, then do the following (possible loss of data):
recover database until cancel;
Type Cancel when prompted
alter database open resetlogs;
Hopefully you don't see something like:
ORA-01547: warning: RECOVER succeeded but OPEN RESETLOGS would get error
below
ORA-01194: file 1 needs more recovery to be consistent
ORA-01110: data file 1: xxxxxxxx
In this case , without backups, you have to recreate the database.
Werner

Hi John I need your help regarding "Oracle EPM Health check" ?

Hi,
I need your views as we frequently start Hyperion services whenever it goes down (ex Workspace or EPMA or HFM).
These services most of the time after restart does not work properly.
Kindly suggest is it correct way to start only that service which stops or we need to bounce all Hyperion services?
Secondly how to validate my Hyperion Environment if is it working properly.
Version 11.1.1.3
URL check may be OK but sometime URL opens but problem occurs after login.
Rehards
Hyp User
Edited by: 936921 on Jun 13, 2012 7:16 AM

Thanks John,
I agree with you.
But situation is as we have multiple customers and multiple instances.
case 1: worspace went down ---restarting only workspace services; is it correct as we do mostly?
case 2: EAS and reporting may down---restrting only these two services; is it correct way to resolve issue?
case 3: HFM web services may down: starting IIS, www, http and HFM; is it correct to resolve?
we need to understand our resolution. OR we always go and stop Hyperion and start again Hyperion all services.
Regards
Hyp User

Can't compile PHP5.2 with Oracle ORA support, please help!

Hi peoples,
first post on here - hope someone can assist.
I am compiling PHP 5.2 on RedHat Enterprise 4 AS intel 64bit with oracle ORA and LDAP support compiled in. I am using Apache 2.0.52-28 installed from RedHat RPMs.
I am using the following configure line:
./configure with-apxs2=/usr/sbin/apxs with-config-file-path=/etc/httpd/conf with-oracle=/export/oracle/pegasus/product/9.2.0 with-ldap=/usr enable-sigchild enable-libgcc
The only oracle related messages I have found during the configuration are:
checking for Oracle (OCI8) support... no
checking Oracle OCI support for PDO... no
However I am told these are newer methods of Oracle communication protocols and not related to what I am trying to achieve.
After building and installing PHP 5.2, reconfiguring apache httpd.conf and restarting httpd I find that the output of phpinfo.php shows no mention of oracle whatsoever apart from the Configure Command section at the beginning confirming that yes, --with-oracle= was specified.
I have tried setting ORACLE_HOME=/export/oracle/pegasus/product/9.2.0 environment variable before running ./configure but to no avail.
I have also tried adding various Oracle environment variables to my startup scripts for Apache, also to no avail.
Any ideas? I am really under the pump to get this sorted as it is for a new production server here and I am limited timewise to get it up and running.
Cheers
Andy

Hi Andy,
I have php 5.2 installed on a RH 64 bits so our configurations are almost the same (I use Apache 1.3 and Oracle 10g).
I compiled 5.2 from source succesfully with this instruction:
./configure with-config-file-path=/opt/apache with-libdir=lib64 with-oci8=/opt/oracle/orase/oracle/product/10.2.0/db_1 with-apxs=/opt/apache/bin/apxs --enable-sigchildReplace the required values to match your system and try to see if it works for you.
Let me know how it goes. Any additional problem, I'm glad to help.

Need help in oracle data recovery

Friends ,i need help in oracle data recovery.
I had an oracle 8i database running on windows.
For some reason Windows operating system crashed.
It is not booting up.
I dont have current backups.But my database physical files are in the disk.
Controlfile,datafiles and redo log files are there.
Is there any way I can recover my database?
Please help in this issue.
regards
Ajith

HI citrus,
thanks for the reply.
I have installed database 9i on the same PC after O/S reinstallation.
You are saying that ,I need to keep oracle root folder same as that of my old installation ,and copy control files,redo log and data files in exactly same folders as that of old database,and then start the database?
thank you for your patience and support.
regards.,
Ajith

Oracle Production Support Roles and Responsibilities

Hi,
I am currently working in Application Support from past 4 years and I have applied for a opening in Oracle Production Support environment and it is different from DBA.
So far i have never worked in Oracle Production Support so i am curious to know what exactly the roles and Responsibilities for this position.
What kind of issues comes and how to troubleshoot them?
I actually need to understand the nature of this job in detail and few interview questions that can be asked for this position.
Any kind of help will be appreciated.
Thanks in Advance,
Regards.

Deadlock10 wrote:
Hi,
I am currently working in Application Support from past 4 years and I have applied for a opening in Oracle Production Support environment and it is different from DBA.
So far i have never worked in Oracle Production Support so i am curious to know what exactly the roles and Responsibilities for this position.
What kind of issues comes and how to troubleshoot them?
I actually need to understand the nature of this job in detail and few interview questions that can be asked for this position.
Any kind of help will be appreciated.
Thanks in Advance,
Regards.
In addition to Joe's questions regarding if you don't know the answer, then how do you know you want the job .......
Regarding job titles:
"When I use a word," Humpty Dumpty said in rather a scornful tone, "it means just what I choose it to mean -- neither more nor less."
(Lewis Carroll - Through the Looking Glass)
And so it is with job titles. Any given job title means only and exactly what the organization chooses it to mean -- "neither more nor less".
Even though we work in a technical industry, not every term you see has a universal, fixed, immutable, technical meaning. Not even close.
My first two jobs in IT were in shops that had exactly the same set of job titles for Programmers --
- Programmer/Analyst I
- Programmer/Analyst II
- Programmer/Analyst III
In one shop, the Programmer/Analyst III was the most junior of the three.
In the other, the Programmer/Analyst III was the most senior of the three.
So, you tell me, what is a "Programmer/Analyst III"? What is a "development DBA"? What is a "production support DBA"?

Oracle XE supported on x64

Is oracle xe supported on x64 windows 7 ?

Hello,
Oracle 10gXE is not certified on Windows 7. So far, only Oracle *11gR2* is certified on this platform.
You may try to install Oracle 10gXE on Vista compatibility mode.
Else, Oracle 10gXE is delivered for Windows 32 bit. I've never tried to install it on 64 bit. It may work.
Hope this help.
Best regards,
Jean-Valentin

Help in Oracle DB 11gR2 & Oracle 11gR2 Forms & reports Installation

hello everybody
i just want Help in Oracle Database 11gR2 & Oracle 11gR2 Forms & reports Installation
iam unable to install 11g Database & Forms_Reports Developer in the Windows XP.
Kindly Help me
regards
venugopal

Some Preliminaries
First off, Oracle certifies only certain combinations of Oracle Fusion Middleware will work together, so make sure you have the right executables.
Only WLS 10.3.5 (and just released WLS 10.3.6) works with Oracle Forms and Reports 11.1.2.
Don't bother with the ZIP distribution on OTN.
Don't bother with the 12c (cloud distribution) of the application server.
First, you need to install the Java JDK (Java Development Kit) jdk1.6u31 or later.
Second, run wls1035_win32.exe to unpack and install the Weblogic server. Only install the software, do not install Windows service or run the Quickstart. That can wait until after Forms software installs.
Third, before installing Oracle Forms, a crucial environment variable setting needs setting. To make this change persistent, access your System Properties (right-click on My Computer icon on the desktop), switch to the "Advanced" tab , then press the "Environment Variables" pushbutton.
Create and set an environment variable "EXTRA_JAVA_PROPERTIES". Make sure that the value is set to -Xms256m -Xmx256m
Fourth, start the setup.exe program for the Oracle Forms and Reports 11.1.2 installer.
At Step 3 of 13, select "Install software - Do not Configure". This will save time in case configuration bombs and you have to retry.
After a long while, the software installation process will finish.
Fifth, you will want to run the configuration wizard. This is the most memory sensitive part of the whole process.
Please close down all disk and memory intensive applications, including Microsoft Outlook, Mozilla Firefox, and possibly Internet Explorer.
Failure to allow enough memory to inflate several JVMs can cause the wizard to hang.
You will have acquired a bunch of new Programs and shortcuts.
Swing over to the Start Menu and look for the Oracle Classic 11g - Home 1 group.
Inside you'll find a shortcut for Configure Classic Instance --- run it.
At Step 2 of the configuration tool, choose "Configure for Development"
At Step 10, you will start the process of creating Weblogic's "Classic Domain" for Forms and Reports 11g R2.
It may take 5 minutes or so to create ClassicDomain. This is the most memory sensitive part of the entire process.
The wrong configuration will cause the wizard to hang or fail on the "Create Domain" step.
If you're not seeing any checkmarks (or the progress indicator still shows 0% ) after 10 minutes, then you should cancel and get help. ( support.oracle.com )
Sixth, Reboot recommended.

XML Parsing in Java Stored Proc--Oracle XML Support Installation?

I am working with a third party product that is having difficulty running a java stored proc that is parsing a supplied XML file. The proc basically looks like:
import java.io.IOException;
import javax.xml.parsers.DocumentBuilder;
import javax.xml.parsers.DocumentBuilderFactory;
import javax.xml.parsers.FactoryConfigurationError;
import javax.xml.parsers.ParserConfigurationException;
import org.w3c.dom.Document;
import org.xml.sax.SAXException;
InputStream is = getXMLAsInputStream(xml);
try {
DocumentBuilderFactory factory =
DocumentBuilderFactory.newInstance();
DocumentBuilder builder = factory.newDocumentBuilder();
Document document = builder.parse( is );
... parse the document ....
catch (FactoryConfigurationError e) {
// unable to get a document builder factory
We are running on 9.2.0.6, HP-UX 64-bit. At first, when we would attempt to run the proc, a database hang would occur; now after attempting to install using loadjava jars for xerces2.6: ORA-29532: Java call terminated by uncaught Java exception:
javax.xml.parsers.FactoryConfigurationError: Provider
org.apache.xerces.jaxp.DocumentBuilderFactoryImpl not found)
The vendor says that the errors we are getting when running are not due to any dependency on xerces or jre1.4, and that we need to "install Oracle XML support", but I'm not certain what this means (I cannot find any documentation on what to install). I believe that there are jars that need to be loaded into the database to support the XML parsing, as jre1.3 does not include built-in XML support, and Oracle 9.2.0.6 uses jre1.3.
So...does anyone have any thoughts as to how to resolve the missing references? Is there a way to "install Oracle XML support", or is it to install the necessary jars?
Thanks,
Candi

Candi,
The following resources should be of help:
Oracle9i Database Release 2 (9.2) Documentation Library
In particular, check out the following:
Java Developer's Guide
Java Stored Procedures Developer's Guide
XML API Reference - XDK and Oracle XML DB
XML Database Developer's Guide - Oracle XML DB
XML Developer's Kits Guide - XDK
If that doesn't help, then try the following:
OracleJVM and Java Stored Procedures
XML Technology Center
Good Luck,
Avi.

Not able to view Forms Server version in Help: About Oracle Applications after the forms upgrade 10.1.2.3.0

Hi all,
DB:11.2.0.3.0
EBS:12.1.3
O/S: Sun Solaris SPARC 64 bits
I am not able to view Forms Server version in Help: About Oracle Applications after the forms upgrade 10.1.2.3.0 after the forms upgrade 10.1.2.3.0 as per note:Upgrading OracleAS 10g Forms and Reports to 10.1.2.3 (437878.1)
Java/jre upgraded to 1.7.0.45 and JAR files regenerated(without force option). Able to opne forms without any issues.
A)
$ORACLE_HOME/bin/frmcmp help=y
FRM-91500: Unable to start/complete the build.
B)
$ORACLE_HOME/bin/rwrun ?|grep Release
Report Builder: Release 10.1.2.3.0 - Production on Thu Nov
28 14:20:45 2013
Is this an issue? Could anyone please share the fix if faced the similar issue earlier.
Thank You for your time
Regards,

Hi Hussein,
You mean reboot the solaris server and then start database and applications services. We have two databases running on this solaris server.
DBWR Trace file shows:
Read of datafile '+ASMDG002/test1/datafile/system.823.828585081' (fno 1) header failed with ORA-01206
Rereading datafile 1 header failed with ORA-01206
V10 STYLE FILE HEADER:
        Compatibility Vsn = 186646528=0xb200000
        Db ID=0=0x0, Db Name='TEST1'
        Activation ID=0=0x0
        Control Seq=31739=0x7bfb, File size=230400=0x38400
        File Number=1, Blksiz=8192, File Type=3 DATA
Tablespace #0 - SYSTEM rel_fn:1
Creation   at   scn: 0x0000.00000004 04/27/2000 23:14:44
Backup taken at scn: 0x0001.db8e5a1a 04/17/2010 04:16:14 thread:1
reset logs count:0x316351ab scn: 0x0938.0b32c3b1
prev reset logs count:0x31279a4c scn: 0x0938.08469022
recovered at 11/28/2013 19:43:22
status:0x2004 root dba:0x00c38235 chkpt cnt: 364108 ctl cnt:364107
begin-hot-backup file size: 230400
Checkpointed at scn: 0x0938.0cb9fe5a 11/28/2013 15:04:52
thread:1 rba:(0x132.49a43.10)
enabled threads: 01000000 00000000 00000000 00000000 00000000 00000000
Hot Backup end marker scn: 0x0000.00000000
aux_file is NOT DEFINED
Plugged readony: NO
Plugin scnscn: 0x0000.00000000
Plugin resetlogs scn/timescn: 0x0000.00000000 01/01/1988
00:00:00
Foreign creation scn/timescn: 0x0000.00000000 01/01/1988
00:00:00
Foreign checkpoint scn/timescn: 0x0000.00000000 01/01/1988
00:00:00
Online move state: 0
DDE rules only execution for: ORA 1110
----- START Event Driven Actions Dump ----
---- END Event Driven Actions Dump ----
----- START DDE Actions Dump -----
Executing SYNC actions
----- START DDE Action: 'DB_STRUCTURE_INTEGRITY_CHECK' (Async) -----
Successfully dispatched
----- END DDE Action: 'DB_STRUCTURE_INTEGRITY_CHECK'
(SUCCESS, 0 csec) -----
Executing ASYNC actions
----- END DDE Actions Dump (total 0 csec) -----
ORA-01186: file 1 failed verification tests
ORA-01122: database file 1 failed verification check
ORA-01110: data file 1:
'+ASMDG002/test1/datafile/system.823.828585081'
ORA-01206: file is not part of this database - wrong
database id
Thanks,

Urgent : Regarding Oracle Applications tutorials for beginners

Hi ,
This is vamsi krishna. I am new to oracle applications. I am looking for material which contains different examples for:
1) Reports and various types of reports
2) Forms and forms customization(all types of examples)
3) Detailed examples of all types of canvases in forms
4) All the cycles and interface programs that are called in each cycle. for example in an O2c cycle what are the tables that are effected and what all interface programs or api's that are called in between.
Please send me the links to forums where i can easy learn all these.
Please send any required material for all these to [email protected]
Thanks in Advance.
Vamsi Krishna G

Hi,
Refer to Oracle Application Developer Guide.
Applications Releases 11i and 12
http://www.oracle.com/technology/documentation/applications.html
In addition, the following links should be helpful.
Oracle Apps Tutorials
http://www.exforsys.com/tutorials/oracle-apps.html
eTRM
http://etrm.oracle.com
Oracle Integration Repository
http://irep.oracle.com/
Regards,
Hussein

My iPad mini was working very fine from last 9 months....but suddenly today I found it discharging from 100% to 34% though I didn't use it at all...and also found my mini is slightly heated up at the bottom..any help regarding this would be greatful

My iPad mini was working very fine from last 9 months....but suddenly today I found it discharging from 100% to 34% though I didn't use it at all...and also found my mini is slightly heated up at the bottom..any help regarding this would be greatful

Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

Help regarding :Video Segmentation & Summerization

hello friends,
I am doing my project on above topic and I am trying it with Java.
Is it possible doing it in Java.
What Techniques I'm using are:
1.Java(JMF)
2.Oracle 9i(Inter-Media)
3.Matlab
This project concludes of four parts
1.Segmentation (Video to Image conversion)
2.Comparison (Copare frame using algo.)
3.Extraction (remove duplicate frames based on algo)
4 Summarization (Collect frames and form a new content based video)
Is It possible in Java? How?
Seeking for help regarding this .
Thank you.

This project concludes of four parts
1.Segmentation (Video to Image conversion)
2.Comparison (Copare frame using algo.)
3.Extraction (remove duplicate frames based on algo)
4 Summarization (Collect frames and form a new content based video)So, compressing that into a simple question instead of a convoluted one... you just want to remove duplicate frames from a video and save it to file?

Help regarding Oracle hotline support

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