Help registering PSE7 on new pc

Question

I bought PSE7 a few years ago and although not a techy type at all, i've got the hang of it and am happy with it.
I got a new PC and downloaded the program. I entered the serial code which is registered to me but all I got was the trial version. I asked the online help person and she said the paid version would work if I re-entered the code after the 30 day trial had expired but it doesn't.
Anyone have any ideas? I just want to crop some photos, nothing fancy

Answer 1

It sounds as though you are on the right track whith what you did.
Can you confirm that you copied the following folder onto the external HDD:
...My Documents\My Music\iTunes
And also that this folder contained all your music etc.
When you've done that we can decide exactly what to do, in the meantime here is some genreal inforamtion
What you should have done is installed iTunes first, then with iTunes closed, you drag the iTunes folder, which will be pretty empty at this stage, out onto your desktop. Then you copy the iTunes folder from the external HDD into My Music to replace the orginal.
The process is explained in this apple link although it uses an iPod to transfer the iTunes folder rather than an external HDD.
http://docs.info.apple.com/article.html?artnum=300173
This process breaks down if some of your stuff was not in the iTunes folder. This is becuase iTunes stores the full path to your music files. The full path will be something like:
c:\Documents and Settings\username\My Documents\My Music\iTunes
Your username is part of the path and if your account name on the new PC is not identical with the old one, things go wrong. iTunes is clever enough to find things in the iTunes folder, but stuff outside, say in My Music, will not be found.