Help! Replaced Verizon router and suddenly my 2 Apple TVs won't accept my Apple ID

I have two Apple TVs that were working just fine, but I replaced my 11 year old Verizon FIOS router today, and I have everything connected and working, except the Apple TV's which refuse to accept my Apple ID as correct.  I have Home Sharing turned on on all my computers, but on the Apple TV configuration screen I cannot get past where it wants the Apple ID put in.  I even went online and CHANGED my password, restarted iTunes, turned off Home Sharing and then back on, restarted computers, router, and have been using the remotes to type in my Apple ID and new password literally dozens of times and it says my password or user ID cannot be found or is incorrect; I know it is not incorrect....Help!  One thing I noticed is the Apple TV in the configuration screen seems to have a strange IP address.....169. something or other instead of 192.168 >>> like everything else.  I even tried changing that manually to what was showing for the Apple ID on my router screen but that didn't work either.  We have not changed any connections on the TV, Apple TVs.....just the router replacement.  Because it's a new router, it has a new network name and password, but I can't get to the point where I can put that in (tried selecting network automatically), because everything I try to do I get stopped by the Apple ID screen. 

Hey koo22,
Thanks for using Apple Support Communities.
The following Wi-Fi base station settings are recommended for all Macs and iOS devices.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Have a nice day,
Mario

Similar Messages

  • Help with Verizon Router and Setting Up a Second Wireless Router

    I had my network set up until I had intermittent loss of the internet.  So I received a new Verizon router and I cannot figure out how to use the second wireless router which I used to have working just fine.
    The new Verizon router is the Actiontec MI424WR and it is installed in my basement and the signal is weak.  However there is a cat5 wire snaked up from the Actiontec router to my home office.  Currently that is plugged into the back of my computer for internet acess.  My second router is the Trendnet 300Mbps Wireless N Home router.  ANd this is the router that I would like to use (and used to use) to trasmit the internet connection throughout the house as well as use for a wired connection to my home security system.
    I attempted to plug the cat5 wire from the Actiontec into the back of the Nextrend router (1,2,3,4 and not the WAN) but then would lose the internet signal whether I attempted to log on via wired or wireless. Must be some kind of settings I need to change.
    Can anyone help me to understand how to add the second router?  I am relatively computer literate but cannot understand the instructions from Verizon.  Thanks in advance.
    Solved!
    Go to Solution.

    I point you to http://www.dslreports.com/faq/12506
    If you have any questions, please ask.
    If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

  • Help I bought iPhone and updated it asks Apple ID and I do not remember him help

    help I bought iPhone and updated it asks Apple ID and I do not remember him help

    Welcome to the Apple community.
    Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

  • Replacing verizon router with my own

    Hello,
    I want to replace my current verizon router with my own, the issue I have is I can not logon.  I know I can do a full reset but all the info will be lost. (gateway, verizon password, ect).  Is there any way around this?  I only have fios, no tv.  Incoming connection is a cat 5 cable from fiberoptic converter.  Or will I be stuck calling tech support?
    Any help would be appreciated, I have small to fair knowledge with these devices.
    Geo1cran

    since your hooked up with cat5 your good to go. Now if your DHCP verizon would need to help or if your PPPOE then all you have to do is hook up your router and your good to go.

  • Please Help, Setting up router and AirPort with port forwarding

    If anyone can help me it would be greatly appreciated.
    I have a DSL Router supplying my internet connection, this is then connected to my AirPort Base station and distributes my internet connection to my two Macs and my two iPhones. Everything is working fine, however I want to forward some of the ports and I cannot do this since the base station is in bridge mode. If I take the AirPort base station out of bridge mode it gives me an error that say's Double NAT.
    Thanks in advance for any help.

    "When the AirPort Extreme base station (AEBS) is in bridge mode every port is already forwarded directly through the AEBS. ... Therefore the option to forward ports is unneeded and not available."
    I don't believe this to be true. Isn't port forwarding done on the router and not the AEBS, as it is not a router?
    Go into your DSL router by typing the routers address (found in the network pane in system preferences) into your browser's window. This should take you to your log-on page on your router.

  • HELP! Wireless Router [WRT54G] Suddenly Stopped Working

    Hey guys, so over the past 2 weeks i cancelled a previous dsl subscription and i am now with AT&T my activation date was today and at first i wasnt able to connect to the net with my new modem... after chatting with tech suppport they made me login to the modems IP address to configure an email setting which somehow solved my issue i can browse the net perfectly when my macbook is directly connected to the modem with the ethernet cable but when i try to connect the ethernet cable to my linksys wireless router (which worked perfectly fine with the last modem ..) i cant seem to browse the net is there some kind of IP config that i have to do? i dont think the connection itself is faulty since i can successfully log on to the linksys wireless router's ip address and i can also see that connection is at full capacity in the wireless airport connection icon on the top of my window...but when i try to surf the net using the wireless conneciton it kind of just stands still and the page doesnt connect/load... can anyone give me some help pls? thakns

    I'm having the same problem today. I've been using this router for a couple of years with no problem. Today the power went out, and now my router can't find the internet. I can connect to the internet if I just plug the modem into my computer, and I can connect my my router wirelessly and get into the setup menus, but the router and modem won't talk to each other. Is there any chance the ethernet jacks on the router fried somehow? When I plug my computer into the router with an ethernet cable none of the 1-4 lights comes on no matter which one I plug into. Is that because they only come on when there is an internet connection, or is there something wrong with them maybe?

  • I have replaced my router and cannot connect the airport

    My ATT router has been replaced and when I set it up I now have no internet connection through my airport extreme

    Check to make sure that the Ethernet cable is connected to one of the LAN <-> ports on the AT&T router and the WAN port (circle icon) on the AirPort Extreme.
    Then, open AirPort Utility and click Manual Setup to check settings on the AirPort Extreme
    Click the Wireless tab below the icons
    Wireless Mode = Create a wireless network
    Wireless Network Name = Your name for the network
    Check mark next to Allow this network to be extended
    Radio Mode = Automatic
    Radio Channel = Automatic
    Wireless Security = WPA2 Personal
    Wireless Password = Your password
    Confirm Password
    Click the Internet icon
    Connect Using = Ethernet
    Connection Sharing = Off (Bridge Mode)
    Update to save any changes and restart the entire network again

  • Replacing the router (and maybe the modem)

    I've had loads of problems with my infinity. Essentially it is incredibly variable, going from the full 75MB/s DL to 0.37 MB/s DL which gets very annoying. A lot of my devices also tend to lose the wireless despite being in the same room as the modem/router. I know the problem doesn't lie with the devices as they work everywhere else, therefore I am looking to change the modem/router.
    I purchased this one a while back it's the Netgear N300 Dual Band Modem-Router. I am just wondering if it is able to completely replace the modem and the router, or even just the router? I.e. will it work with infinity?
    If it won't work, can anyone suggest an alternative router for me?
    Many thanks

    chayes030 wrote:
    So we've spent a long time living with these problems and I got fed up and tried to get one of my friends to play about with the netgear modem-router i got, to get it working. unfortunately he couldn't link it up to actually get the internet, and he thought it was because the router wasn't actually recognising the modem and therefore picking up the internet.
    I'm just wondering on the routers set-up bit, there's an area where it asks if my internet connection requires a password, is that where I put in the Homehub login details?
    If i'm spouting rubbish point me in the direction of a step-by-step guide on what to do (i've tried searching myself but i don't think i know what i'm actually looking for!!) and i'll follow that to the letter and see if it works!!
    Hi there,
    First off, make sure that you're connecting the ethernet cable that's coming from the OpenReach modem to the port marked WAN on the back of your router. If you connect it to any of the other ports, it won't see the connection.
    Another thing you need to do is in the username/password fields for your connection the login would be [email protected] and the password is anything you like, but most people just use "bt" - Just don't leave it blank, or it won't connect.
    See below for a screenie (A picture tells a thousand words and all that)
    I hope this info helps

  • I have a iPhone 5 and mini ipad which I bought unlocked in the UK. I have just moved to singapore and have been told the iPhone won't accept a sim here as the phone is locked to the UK. Any ideas how to unlock. Will this be the same for my ipad?

    I have an iPhone 5 and mini ipad which I bought in the UK Unlocked. I have just moved to Singaporen and have been told that my iPhone won't accept a sim as the phone is locked to the UK. Any ideas how to unlock as apple say they can't do it.  Will I have the same problem with my ipad?

    Unless you purchased the iPhone direct from Apple in the UK and paid full price either on line or In an Apple Store then it will be locked to a UK Carrier and only that carrier can arrange unlocking
    It is unlikely that the iPad is similarly locked as most are sold carrier free unless specifically purchased from a UK carrier as part of a packaged deal involving a subsidy on the price of the iPad ( not very likely but they do exist )

  • Had CS4 on Power PC Mac (Non Intel) Now have new iMac and trying to install CS6 but won't accept serial number

    Had CS4 on Power PC Mac (Non Intel) along with prior Photoshop versions. Now I have new iMac and trying to install CS6 but it won't accept my original serial number (Starts with PSW401, etc.).

    I know what you are saying. I had purchased the CS5.5 upgrade, and a week later got the CS6 upgrade. I did this back in 2012. I had a old Mac Power PC which does not allow you to install CS5.5 or CS6 because it was not an intel processor. So even though I had the upgrades I never installed them. I waited until my old MAC died which it did this past weekend. And now that I have a new iMac I tried to install the new software. All of my past upgrades referenced my original Photoshop that was still resident on my old Mac. But since the install no longer has that reference because of the new computer, it will not accept any of my past serial numbers that it needs for the install.

  • Help with wireless router and usb adapter

    I have a model WRT54G2V1 and a USB adapter. They were working fine until about 3 months ago, then suddenly I couldn't connect to the internet. I began using my wife's computer for my email. I have a web site that I need to update.  I spent 2-hours with Tech support today and they could not help me. The error messages say "cannot find access point" and then sometimes "cannot connect to internet". I think it may be my computer, but am very unsure. I have unistalled and reinstalled with no luck. Can anyone help me, please? I'm lost and not good with this stuff. Thanks.

    In your computer click on "start" then "connect to" then "show all connections".  You should be seeing two icons under "lan or high speed internet"  Your wireless connection should showing a blue screen while the lan should be greyed out.  If the lan is showing a blue screen right click on it and click on disable.  Now try to connect using your wireless adaptor.  If it did not work go to #2.
    Disconnect wireless adaptor then go into programs and uninstall wireless adaptor program.  Reconnect wireless adaptor to computer.  The "found new hardware" should appear.  Run the wizard and when it asks for drivers insert Linksys cd.  Try to connect.  You may have to click on repair if you don't succeed then try again.  Go to #3
    Powercycle your router. Try to connect.  I have three computers connected wirelessly and the one farthest away from the router has problems connecting.  Usually this solves the problem.
    Greetings from Northern Ontario, Canada

  • Please Help!  All of a sudden my Epson workforce 630 won't print.  I have combed the previous discussions and tried the suggestions; still not printing.  I get an error message that says'"Stopped, Filter failed"

    HI,
    I have combed previous discussions and tried the suggestions.  I am running OS X 10.9.2.  My Epson software is current( I just re downloaded all the drivers etc.) I uninstalled and reinstalled my printer.  I opened sharing and there is a name there. My hardware has this message if this helps:
    rastertoescpII:
      Path:          /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/ MacOS/rastertoescpII.  I have turned off, unplugged, waited... nothing.  I am able to do a test print and all is fine.  Epson only assists via email and I have to wait 24hrs.  I'm reaching out here; been banging my head against the wall since 7am today.  I really need to get back to work, sigh.  Any assistance is greatly appreciated.
    Kristin

    I was contacted by Epson support, all resolved. There were so many steps we did to resolve this; I'm unable to remember them all to share here.

  • HELP mac pro frozen and suddenly extreamly slow .....

    hello
    i have had my mac book about 3 months and it out of the blue has started to act very oddly. It has been runing very slowely and whenever i click anything it frezzes up for about 5 mins of so, every time i click say i tunes or safari.
    I havent downloaded anything out of the ordinary.
    please help with solutions and give advice as to how to fix it.
    many thanks

    Welcome to Apple Discussions!
    There could be any number of possibilities for this, both software and hardware. You might start off by running the extended version Apple Hardware test and see if you get any error codes.
    You could also check and see that all of your RAM is recognized. If not, you may need to reseat your RAM sticks.
    It's possible that your hard drive has begun to fail. Open Disk Utility and check that SMART is verified and also verify the drive to see if it needs any repair.
    You are under warranty, and if you have access to an Apple Store, make an appointment at the genius bar to have your Mac looked at. That would likely be the quickest way to get to the root of the problem, and if it is hardware related, to make arrangements for a repair.
    If you don't already have a good backup of your data, you should make one.
    Good luck!

  • I have a new router and now my HP OfiiceJet 6100 won't work!!!!

    So, I got a new router as our old one was making our internet run rediculously slow but now my printer won't print!! i have tried reinstalling some software drives or something and it asked me to connect my computer and printer via usb, which i did, but it still failed to connect to the new router even though all the information it came up with was correct. Can anyone help? I'm very stressed and have a unit of work due in on friday!! 

    Replacing/changing your wireless router try here.
    http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • I could not get my iPhone 5 which purchased in Australia repaired by apple in the US. Guys from apple retail store verified a replacement for me and asked to call apple care. However, apple care said they cannot get it fixed nor repaired.

    My iPhone 5 got some defects and I went to a apple reatil store yesterday. The guy from the genius bar told me that he verified a replacement for me. And I need to call 1-800-apple care to finish that process. I called apple care and one of the senior supervisors told me that I have to send it back to Australia (where I bought this iPhone) to get it repaired. Turns out I could not solve the problem after a apple store vist and several calls. I just want to know if there any way to solve this. This iPhone is a factory unlocked one that purchased in an apple retail store in Melbourne at the day it was first released. And my experience today is not what I can tell as fair. I will be really appreciate for any helps and advices. Thanks.

    Warranty on iPhone is not international, but valid only in country of
    original sale. Since you purchased the iPhone in Australia, your warranty
    is valid only in Australia. You must either personally return the iPhone
    to Australia for evaluation and possible replacement or sent it to someone
    in Australia to take into Apple for the evaluation. Apple will not accept
    international shipments for repair nor will Apple ship out of the country
    after replacement.
    Sorry to be the bearer of this news, but it is the way iPhone warranty and
    replacement has always worked.

Maybe you are looking for

  • Maintain text in report in different languages

    Hi Gurus! I have a report in different languages. Now when user logins in different languages, I want him only see English in GUI in that specific report. How do I do that? I don't want to re-translate again all the text in text elements and selectio

  • Adobe pro 9 creating blanks

    HI, I'm hoping someone can help me out.  I converted an excel document (which chooses the page I am saved on to convert) using Adobe Pro 9.0 and then ran my "Flowfile" which filed it into my efiling cabinet. (I am also running Windows 7 incase that i

  • Importing a large MS Word file with tables and graphics into InDesign CC

    I have a large (300 page) Word file, either doc or docx and I'd like to import it into InDesgn to convert to a Kindle book.  I'm very new to InDesign. Thanks Derm

  • Microsoft word documents question

    I have a mac mini and have installed Microsoft Office onto it. My question is this: Is there a way for me to protect my word documents by password protecting them? In other words, I would like to have to give a password in order to see my word docume

  • Retaining layer styles in a text layer merge down

    I created some text and added layer styles to it.  However when I merge the text, first rasterizing then merge down, I lose the layer styles.  The text goes to its original color and no shadow, no stroke, bevels or anything else. on a Mac CS 5.5  OS