Help request: Adobe Converter issue

Hi!
May I trouble someone, it's likely a simple issue but is driving me insane
My Adobe Professional - 8 used to convert MS-Word 2007 files (up to this morning) while keeping all the original text colors/fonts.  Now when it converts, the resulting PDF file only shows "black" text.
Just prior to this happening, with the last conversion I attempted I saw a pop-up message, an error of sorts, saying something regarding a feature that would need to be disabled if this problem had occurred before (don't quite remember the exact words...an add-on  feature?).  I ignored the message.
Thanks
PF

Thanks Jimmy...
I do MS-Office 2007, not 2003.  I did solve my issue, but what I actually
did was uninstall Adobe and re-install it

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