Help Required IN Business Process Monitoring?

Hi,
i have few clarifications reg BPM in solution Mangager
1.What is monitored in BPM,Business Process interfaces or the business Process data( at does t monitors at data level)?
2.if interfaces are monitored in Solman BPM,how different it is from Netweaver Business process management.?
3.if possible can anyone brief out what XI process monitoring is and how is it different from SOLMAN BPM?
helpful answers rewareded
rgds,
rajesh

Hello Rajesh,
please refer to https://service.sap.com/bpm --> Media Library --> Customer Information --> "Business Process & Interface Monitoring - Part 2" to get a comprehensiver overview about what is available out-of-the-box for BPMon in SolMan.
BPMon in SolMan and BPM in Netweaver adress different target groups and can be seen a complementary functionalities.
BPMon in SolMan is primarily targeting at the 2nd level application support and should ensure a stable and smooth processing of Business Processes from a technical as well as application perspective. The processes have a granularity down on transaction or background job level.
Technical monitoring could be average response time of a transaction or a job cancellation.
Application monitoirng is providing about the throughput numbers of documents like sales orders, deliveries or backlog figures indicating that there are erronuous documents or documents that need manual intervention. Looking at this last aspect it is clear that a second target group is key players on business unit side, like sales reposnibles, plant owners etc.
On interface side you can monitor IDocs, qRFCs, Batch Input session for certain statuses, check if files arrived or do some XI messaged based alerting.
BPM in Netweaver is a technical layer deeper and based especially on XI/PI. So this is an integration engine itself. When you look at the capabilities of XI/PI where you can split or correlate messages with ccBPM this is related to so called integration processes which could be a more detailed sub-process from what is looked at BPMon in SolMan. Other aspects that BPM in Netweaver is supports is Business Activity Monitoring BAM which cannot easily explained with a few sentences. But here the target groups with BAM are either real business end-users or C-level management for business efficiency analysis.
Hope this answer could clarify a few things.
Volker

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Need some help with a Business Process monitor PPO Collector

We have one particular monitor that won't return any value, consistently gray.
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We can see the errors, and have created a monitor with a threshold of '1" just to try to trigger the alert.
Process being monitored is PURORD006, monitor object is boppocol
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Does not matter which ECC system we configure for this, they all act the same way, no metric. Like there's something fundamentally incorrect with our setup or we aren't understanding how this particular monitor works. We have other BPM monitors that work just fine, so it's not a complete config failure, just this one particular one.
ECC system has st-pi 2008-1-700 10
st-a/pi is 01R_700
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Any help appreciated.
Thanks.
Bernie

First of all, if you have IT resources inhouse (or even external) consider asking them.
Also having a backup of the old db would be my recomandation, also check first if there
is data inside which you might want to export as long as the old tms is up and running.
There are a lot of different permissions settings which could grant you access to everything, but
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You can drop a database in different ways, gui, command line,...
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http://technet.microsoft.com/en-us/library/ms189278(v=sql.105).aspx

Require your help people in configuring Business Process Monitoring

Hi,
Need guidelines to setup Business Process Monitoring in Solution Manaer 4.0
I am in the process of setting of BPM for a process which spans across multiple systems.
Any help will be highly appreciated.
Regards,
Alankar

Hello,
you can find all necessary information under
service.sap.com/bpm --> Media Library
There have a special look under "Technical Information" on the PDF "Business Process Monitoring - Setup Guide".
Best regards
Volker

Business Process Monitoring - Application Monitoring help.

Hi all,
Through Business Process Monitoring, I am trying to configure monitoring on table NAST, so that an alert will be generated for Billing documents print outputs (application=V3, transm. medium=1) on specific message types, if the processing status is equal to either 0 (not processed) or 2 (incorrectly processed).
I have configured this through application monitoring, using the 'Messages (Output Determination)' monitoring object. Under this, was able to configure the 2 key figures of "unprocessed messages" and "incorrectly processed messages" with the parameters mentioned above (application and message type).
I set the yellow alert threshold to 1, and the red alert threshold to 2, as I want to be notified each time a print output goes into status 0 or 2, and that a red alert be generated in the case where 2 or more print outputs are not successful.
However, upon activation of this monitoring, I came across the following issue: The table NAST already has over 40 historic entries of unprocessed and incorrectly processed messages for these message types. The monitoring is picking up all these entries right away, and therefore a red alert is being generated.
There does not appear to be a way to configure the monitoring to only look for new entries in the table matching the criteria, e.g. look for billing docs with status = incorrectly processed during the last 24 hours. It seems that unless the existing entries in the table NAST are either deleted or have their status changed to "processed", the monitoring will always pick up these entries and report a red alert, even if no new entries are discovered.
Does anyone know how a way of configuring a date range with this type of monitoring, or do I have to modify the existing entries in the table (either delete them, change their status or set the "disregard" indicator on the messages in the table) before this monitoring will work as I hoped it would?
Secondly - a more general point - although there are lots of good documents on configuring Business Process Monitoring, I have not yet found one which gives full details on all the different types of application monitoring available, and how each of them can be configured. I know that within Application Monitoring, when you choose a monitoring type, the grey box at the top half of the screen gives some good information on what the monitoring does and how to configure it, but a document which captures all these monitoring types in one place would be very useful - if anyone could point me in the right direction I'd appreciate it!
Thanks in advance for any help with the first issue above,
Regards,
John

Hi John,
you get an overview about all available key figures in the PPT "Business Process & Interface Monitoring - Part 2" under https://service.sap.com/bpm --> Media Library --> Customer Information. It lists all Monitoring Object and Key Figures with Select-Options. There is no document that describes the setup of every key figure as the setup is too similar for most objects. Therefore the grey text boxes within the tool.
The NAST collector will always pick-up everything older than x days. So you would have to process or delete the olde entries. But it is a good advise that for this rather technical key figure we should think about a delta mechanism like with our IDOC or ABAP dump monitor.
Best Regards
Volker

Business Process Monitoring via MAI

Hi Experts,
Currently I am exploring the new Business Process Monitoring via MAI (Monitoring and Alerting Infrastructure).
I have setup monitoring objects and I am getting the required alerts.
Need your help for following questions:
1. What is the configuration required to send data to BW? For Classic Business Proces monitoring we select 'Keep Data in BW' under Alert Reorganizations. Is there any such configuration in case of BPMon via MAI ?
2. In which cube is the alert data saved in case of BPMon via MAI ? (For Classic BPMon it is 0SM_BPM)
3. Is there any configuration guide available for BPMon via MAI ? I have already referred to the presentations on the same.
Please help me to get the answers.
Best Regards,
Kavita

Hi Keiji,
As always, your answers have helped us. Thank you for the quick response. Can you help me with the name of the table where BPMon MAI alerts are stored (just like we have DSWP_BPM_ALERTS for classic BPMon alerts. I have searched this table but could not find the BPMon MAI specific alerts.
FYI, BPMon MAI is configured and is working fine and I am able to see the MAI alerts for the configured Monitoring Objects.
Thanks again for the information provided.
Best Regards,
Kavita Meswani

Business Process Monitoring: restrict authorization to confirm alerts

Hello Experts,
I am working with Solution Manager's Business Process Monitoring and I am now facing these questions regarding roles and authorizations to allow/forbid alert confirmation:
- What is the authorization mechanism behind alert confirmation in BPM? Is a specific authorization object involved when pressing the button "Confirm selected"?
- Is it possible to adjust roles (if no standard role is available) in order to have, for example,
--Role1: give users the authorizations to walk through DSWP transaction, see business processes' alerts and confirm them
--Role2: give users the authorizations to walk through DSWP transaction, see business processes' alerts but NOT allow them to confirm any alert?
Our Solution Manager version:
SAP EHP 1 for SAP Solution Manager 7.0 (SP22)
ST-PI 2008_1_700 level2
ST-SER 701_2008_2 level 6
ST-A/PI 01M_CRM570
I hope I managed to explain my doubts properly; any help will be very appreciated.
Thanks in advance for your support,
best regards
Paolo

Hello Paolo,
it is the first time that I hear that request. Can you explain what your use case is? Why would you allow some users to see and analyze alerts but do not let them confirm the alerts if the problem is solved?
As the user/date/time is logged if somebody confirms you have the transaparency who confirmed which alert at what point of time.
I think that currently no such split in authorizations is supported but perhaps you can find something in the securtiy guide.
Best Regards
Volker

Information on Business Process Monitoring

Hello experts,
I want to know if there is a way to monitor spool jobs in business process monitoring or other tool? I assume that I can monitor background jobs with BPMon but I don't find where I can monitor the content of the spool generated by the job?
I read also that job management can monitor jobs, but for the task "monitoring", it refers to BPMon.
Can you please tell me if I can do it? because I read in some doc that it is possible but no way to find how.
Thank you in advance for your help.
BR,
Mohamed BOUSSAID

Hello Mohamed,
the job monitoring does not allow the monitoring of a spool file as it is an unstructured TemSe file. If you have important information to monitor you should write it into the job log and classify it via message class, message type and message number. Such structured information can be easily monitored via BPMon.
Monitoring the content of a unstrucutred spool file which can easily get several MB is too performance expensive and hence not supported.
Best Regards
Volker

Monitoring Types on Business Process Monitoring

Hi All
I am currently busy with setting up business process monitoring in our company.
I have gone through all the steps and am currently at a stage where I have to test the monitoring types.
Can anyone please explain what kind of information is required on the monitoring types and if you can also give me a brief explanation on the different kinds of monitoring types and what exactly the do because when I am trying to set them up, nothing is happening and I am not getting any alerts.
Regards
Khuselwa

Hi Khuselwa,
Have you already checked the information provided on the BPM Website in SAP Support Portal?
[http://www.service.sap.com/bpm|http://www.service.sap.com/bpm]
Best regards,
Ruediger

Business Process Monitoring

Our company is using Solution Manager 3.2 and SAP R/3 Enterprise version 4.7.
We have few transactions that we would like to monitor through Solution manager function: Business Process Monitoring. Since this company had GO-live in January for its subsidiary company, and now we run some transaction manually and record these values in our excel sheet
Few examples transaction that we run:
COOIS, MB51, COGI, VF03 and much more
I want to know how to monitor these transaction in Solution Manager Business Process Monitoring.....
Cam someone please direct me in a right path to do this? where to go next in the Solution Manager?
if any has good documentation on how to do this, can you please share it with me?
Thanks in Advance
Kumar

Hi,
check Wonderful pdf with sample scenario.
https://websmp204.sap-ag.de/~sapidb/011000358700000720012003E.PDF
http://help.sap.com/saphelp_sm40/helpdata/en/9a/e435e7fa6f4e85a70885a36479be4e/content.htm
Also the foll links,
http://www.sap.com/platform/netweaver/pdf/BWP_NetWeaver_BPM.pdf
http://www.sap.com/services/pdf/CS_Airbus.pdf
/people/alan.rickayzen/blog/2006/11/03/business-process-expertise-and-workflow-engineering--distinction-and-overlap
http://www30.sap.com/korea/Company/Events/techday05/img/data_06.pdf
Please reward points.

Creating Custom Monitors in Business Process Monitoring

Hi all,
I have configured business process monitoring in our Solution Manage EP1 box for our Production ECC5 server. The standard monitoring types such as Application Monitor, Due List, Background Job Monitor and their corresponding monitors work OK, but my question is how can I create my own monitor?
For example, under Application Monitor type, there is a monitor named PM/CS Orders which has some things like Orders in phase released and Orders in state created etc, but what I need is to report on PM Order if the order did not get Technically completed 3 hours after the last operation was completed, for example.
Is there a way to do that?
Thank you,
Sergiy

Hi Sergiy
As you may realized, application monitoring objects are predefined.
And its check is basically conducted day basis.
In the coding it check like, basic finish date or planned finish date,
delivery date etc. (So, not detail level check like operation completion date).
This is because (off course it also depend on the data volume),
basically the data collection frequency of application monitor is
expected not too often. Since data collector publish SQL,
if you have many data and configured to collect data quiet heavily,
it can affect system performance of satellite system.
so normally to check the backlog from previous day or more longer period,
it is expected. Thus once a day or twice a day is normally expected for
data collection(Off course, if data volume is not large, little bit more
frequency might be possible).
so daily check is considered as reasonable for application monitor.
(TBI:through put and backlog indicator)
If you really want to enable your requirement, as you are looking for
you need custom exit. And it enables your requirement.
In this case, you need to define customize in satellite system
through the program /SSA/EXM and you need to define your coding
that fit with your customize and requirement in the program
Z_BPM_ECU_COLLECTOR.
There is a document how to develop custom exit of bpmon in service
market place. So I recommend you to check the document at first.
http://service.sap.com/bpm
=>Technical document
==>Setup Guide - Customer Exit
also, there are past forum posting like following.
Re: BPMon - User exit monitoring
but first, please consider standard monitoring object can be used somehow.
best regards
keiji mishima

XML Code Displayed in solution Monitoring( Business Process Monitoring)

Hi all,
            when click on Business process Monitoring Tab and in Graphic tab in solution manager 4.0 , i get a page consisting of XML code.help me to get rid of this..
Anand

Dear Rajesh,
Kindly check the following SAP notes. They will be helpful in finding the solution to the issue :
838693     Check Availability of HTTP Service
738927     HTMLViewer: moniker protocol is disabled in WinXP S
532648     Problem with MS Sec. Patch Q321232 for Internet Exp
Regards
Amit Devale

Business Process Monitoring - Monitoring Types Nodes missing

I am making the setup of the Business Process Monitoring. I have created a scenario, a process and a step. Bui I have a big problem I am not able to solve: when I select a monitoring type for the step I have created (e.g. Application Monitor, Background job, Dialog Performance etc), I know that a subnode should appear under the step node but in my case this does not happen and I am not able to configure the monitoring type (No subnode appears under the step node even if I select all the monitoring types).
Someone knows which is the problem? Is there some missing configuration or it could be a Support Package problem.
I will appreciate your help so much. Please, do not esitate to contact me for any further clarification.
Thanks
Antonello

Hi,
in the workflow definition you can suppress the node to be listed in the Monitoring. Check the the relevant nodes please.

Setup Business Process monitoring does nothing

Hi BPM Experts,
i am new to BPM and trying to launch the setup of Business processing from Solman_workcenter. I have provided all appropriate roles and have configured the system in SMSY. I have completed the Creation of the solution and documented the business process via transaction dswp. now when i click on "Setup Business Process Monitoring" it asks me to select the active solution, i select the solution i had created and then i expect it to launch another session but it does nothing" did i miss something.
regards
Yogi

Hi Yogi,
After choosing a Solution you have created it should display a new SAP window showing "Change "Setup BPM - "". If you are not getting it you can do it in 2 ways.
1) Go to transaction DSWP select the solution that you have created, towards left choose "Operations Setup-> Solution Monitoring-> Business Process Monitoring-> Setup Business Process Monitoring" and then you can setup your BPM.
2) If you want to do it via Solman_workcenter transaction then 1st open dswp select the solution towards left choose "Operations Setup-> Solution Monitoring-> Business Process Monitoring-> Setup Business Process Monitoring" and come out of that screen without setting up the BPM then open solman_workcenter transaction select "setup BPM" and then choose the solution that you have created and click on Ok. It will take you to the same screen as in Step 1.
Hope this helps.
Thanks & Best Regards,
Raghavendra.

Business Process Monitoring with SAPCCMSR Agents

Hi
I have installed a SAPCCMSR Agent in a non-sap system to monitor log files.
This is the configuration about a particularly log file:
LOGFILE_TEMPLATE
DIRECTORY="E:\LOG"
FILENAME="senddata*.txt"
PATTERN_0="error"
VALUE_0=RED
MONITOR_NEWEST_FILES=1
In this folder every day, log are created (with name senddata-DD-MM-YYYY) and I would like to monitor only the last log produced to search for error.
When the agent run, it creates a monitor in rz20 with the name of the current log(for example senddata-08-09-2014).
Tomorrow when a new log will created, the monitor will change its name (for example in senddata-09-09-2014).
I also want use business process monitoring to create a monitor and assign the mte in rz20.
When I choose from a list which monitor assign, it give me the name of the ccms monitor that have the name valid for today(senddata-08-09-2014).
The problem is that tomorrow this MTE will change its name and will invalidate my monitor in bpm.
I tried to insert manually the value in bpm monitor like ...../senddata*/.... to see if dinamically, it will acquire the monitor with the name in rz20.
But this doesn't work.
Anyone have an idea on how monitor this?
Thanks very much & Best regards
Marco

Hi Mark,
When the agent run, it creates a monitor in rz20 with the name of the current log(for example senddata-08-09-2014).
"senddata-08-09-2014 " - Is this the name of your log file created on OS level everyday ?
If yes, then why not after every log switch after end of day, a file with name sendata replaces its old content with the contents of current logs ?
This "replacing" is scheduled to run every 5 mins from OS level(cron script) and it picks the name of the file using current date method ?
In this was you will have your monitor with same name.
Regards,
Divyanshu

Using ARIS process models as the foundation for Business Process Monitoring

Hello,
Do anyone know if you can use IDS Scheer ARIS process models and the integration between IDS Scheer ARIS and SAP Solution Manager as the starting point for end-to-end Business Process Monitoring (BPM) so that you get the process description/model automatically in Solution Manager BPM and just need to configure the monitoring (more or less that you monitor against the modelled process in ARIS)?
Is there an API for SAP Solution Manager BPM so that non-SAP solutions/systems can be part of the end-to-end process monitoring?
If not, how do you usually integrate non-SAP solutions that are part of an end-to-end process that you want to monitor into SAP Solution Manager BPM, or do you not use Solution Manager BPM for this?
What is the roadmap for SAP around SAP Solution Manager BPM when it comes to non-SAP systems/applications/solutions and the new SAP NetWeaver BPM functionality?
Regards,
Markus Johansson

Hello Markus,
I just paste my answer form the other forum entry Re: Business process management strategy in SAP?
in a nutshell BPM Netweaver is focussing on so called edge-processes (usually
SOA-based and often workflow related). These edge-processes a thought to enhance exisitng core business processes and should provide the fast competitive edge versus competitors. Examples would be also xApps. For this Netweaver provides process modelling tools, where you can get exectuable code through the integration between CE and PI. The monitoring part for these processes is mainly targeting business end-users and business manager.
Business Process Monitoring with Solution Manager focusses on core business processes which are realized with the "conventional", "old" SAP Architecture, e.g. Order-to-Cash or Procure-to-Pay. You get a combination of technical monitors (average response times of transactions, background job runtimes, monitors for IDOC or qRFC processing) and application related monitors (you get more than 200 pre-configured application monitors out-of-the-box like number of overdue customer orders or outbound deliveries or number of deliveries with goods issue posted but no invoice). The target group here is the support organization of the customer, from Basis-Support over application support on IT side to process owner on business department side.
Overview presentations can be found under
https://service.sap.com/bpm --> Media Library --> Customer Information -->
"Business Process Monitoring - Part 1 & 2".
Or look under https://www.sdn.sap.com/irj/sdn/nw-processmonitoring
In the end BPM Netweaver and BPMon SolMan are complementary for different purposes and different target groups.
Best Regards
Volker

Help Required IN Business Process Monitoring?

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