Help Required on Barcode Readers

Dear Friends,
we have two Barcode Scanners, out of which one barcode scanner reading the Barcodes, system converting barcodes into article number and entering quantity as '1' based on settings we have made in system. The second scanner which is the wireless scanners, it is reading barcode but the same barcode doesn't converting into article numbers and article quantity is no taking.
Please help us to resolve this problem, your suggestions will be highly appreciated.
Thank you

Hi Raghu,
Pls calrify what do u mean by wireless scanner?Whether it is a Bluetooth Wireless scanner or Batch Terminal in which data are stored in it and then downloaded to the system..
Vinu.N

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