Help! Safari keeps giving me a grey screen. I can't click on any search items. Any troubleshooting ideas out there?

Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data (Clear Cache on iOS 4) and also Clear History
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Similar Messages

My iCal keeps giving me an error message. When I click ok it crashes the program. Ideas?

It says "The server did not recognize your user name or password for account “US Holidays.” Make sure you enter them correctly." and also "The server did not recognize your user name or password for account “[email protected]” Make sure you enter them correctly"
When I click ok it crashes the whole thing. How can I fix this sync problem??

Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

Why are some of the songs in my music grey and I can't click on them

Idownloaded songs on my computer, then synced them to my iPod. After I thought they downloaded, I checked my music and some of the songs were grey and I can't click on them anyone have any solutions?

Aec, I'm have the same issue as well with mine. I deleted some music a few week back to give room for sum pics and movies and now that i want to restore them from off my itunes only 1 or 2 songs are actually able to play and the rest out of the albums are greyed out and non responsive. Have never had an issue like this b-4. Anyone have any insight or some problems? Thanks in advance.

My Blackberry Curve 8520 keeps giving me a white screen everytime there's one bar of battery left

My phone keeps giving me a white screen whenever the battery is around 20%. I pulled out the battery and let it reboot itself, halfway through, the screen blanks out, but amazingly when I plug it in to charge it reboots fine without blanking out. I can't seem to find anyone who has a proper soultion to my dilemma. Please help
Solved!
Go to Solution.

Hello sharpnic35
Welcome to the forum.
As mentioned earlier in the thread replace your battery especially if its 2 years old, its max life span has been reached.
The fact that's its working fine wth the charger plugged in I'm pretty sure your battery can't hold enough juice or problems delivering proper strong flow of power when intensive tasks are being performed.

HT5624 I've been trying to rest my password but when I get the email sent to me. The reset password link keeps giving me a blank screen.

I have been trying to reset my apple id password but when I get the email the reset now link keeps giving me a blank screen.

Hey Ryan,
Thank you for the details of the issue you are experiencing when trying to reset your password. I recommend contacting our Account Security team for assistance with resetting your password:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

So I keep trying to sync music to my iPhone from iTunes, and whenever I select the album the sync goes by really fast and nothing goes onto my phone. Then when I click "On this iPhone" it shows the songs, but they're grey, and I can't click on them. Help?

So I keep trying to sync music to my iPhone from iTunes, and whenever I select the album the sync goes by really fast and nothing goes onto my phone. Then when I click "On this iPhone" it shows the songs, but they're grey, and I can't click on them. Help?

Ok, sorry. And yes, I just restored my iPhone as new and tried to put all the songs on there before I even restored with my previous backup, but it still does the same thing... even when I just checked the option to sync only "selected music or videos". How's that possible?
P.S. After I tried syncing with checked songs only, nothing showed up under Music on my phone and this message popped up in iTunes: "The iPhone "..." could not be synced because the sync session failed to finish." If you could, please tell me what that means, thanks.

TS3694 my iphone 3g fails to restore. i have tried to restore many times and in different computers but at the end of the restore process it keeps giving me an error message- 1015. can anybody help? thx.

my iphone 3g fails to restore. i have tried to restore many times and in different computers but at the end of the restore process it keeps giving me an error message- 1015. can anybody help? thx.

The phone was jailbroken. That's what that error indicates. You can't get help here. You can't get help from Apple.
Try Google.

When I go into itunes to sync my computer with my iphone I keep getting message that I must download itunes 10.5, so how come I keep downloading it, but it keeps giving me this message and I can't sync?

When I go into itunes to sync my computer with my iphone I keep getting message that I must download itunes 10.5, so how come I keep downloading it, but it keeps giving me this message and I can't sync?

What version of iTunes are you currently running? To check, in iTunes go "Help > About iTunes" and wait for the version number to scroll up from the bottom of the screen. For example, I see:
iTunes: 10.5.2.11

I was installing the new EFI software update on my macbook pro and I became stuck on the grey screen with the window that said "installing 2 items", its been on the same screen for 2 1/2 hours. does anyone know what I can do?

As the title says.
I was installing the new EFI software update on my macbook pro and I became stuck on the grey screen with the window that said "installing 2 items", its been on the same screen for 2 1/2 hours. does anyone know what I can do?
I don't want to restart it because im scared that something might go wrong.
operating lion

LimitLess- wrote:
Hi,
I had the power supply connected when I attempted it previously but even so my problem occurred. My rom is different and so I still need to update it.
Thanks
I wanted to mark your answer helpful too but I didn't know that I could only put it for 2 answers. Sorry
That was good advice by G-N and s/he is correct about it. Unfortunately, ASC allows only 2 "helpful" and 1 "correct" marks per thread.

Safari keeps dropping down this error message when ever i try to log on to any website safai can't verify the identity of the website ( e.g.. any address ) and the drop down has three choices to click on or else you can't go foward., they are check certif

Safari keeps dropping down this error message when ever i try to log on to any website safai can't verify the identity of the website ( e.g.. any address ) and the drop down has three choices to click on or else you can't go foward., they are check certificate ______ cancel ______ continue.... This thing is so annoying when trying to go somewhere i just want the error message to go away.

In your Keychain under 'login' delete the VeriSign certificates and then quit and restart all browsers/itunes/app store.
http://apple.stackexchange.com/questions/180570/invalid-certificate-after-securi ty-update-2015-004-in-mavericks

My i touch fell on the floor and is just showing a grey screen. Can't scroll to turn off or view anything on the screen

my i touch fell on the floor and is just showing a grey screen. Can't scroll to turn off or view anything on the screen

Try here:
iPod touch: Hardware troubleshooting
However, you likely have a hardware problem since it started after dropping the iPod. If the toubleshooting does not solve the peroblem then make an appointment at the Genius Bar of an Apple store.

I'm trying to back my phone with iCloud but the message "you can not delete your icloud account because your iPhone is being restored" appears under storage and back up then when I click on storage and back up the icloud back up is grey so I can't clickit

Need help with backing up on icloud. It's just grey the and can't click it.

Sorry, I was gone for a while. The reason I asked is that many employers will push a restriction to the phone to prevent it from backing up to iCloud.
The only time I've seen this before it was the result of a server issue at Apple's end, and would normally clear up on it's own in 3-5 days. If you can't wait, you'll probably have to contact Apple support for help with this: http://www.apple.com/support/icloud/contact/.

Hello. Okay, here's my problem. I connect iphone5 with itunes all perfect, everything syncs and all. BUT when I am to click BACKUP NOW I can't! its grey so I can't click it!!!

Hello people!
Thanks for taking your time and reading this.
I have a big problem, you can say. When I connect the iphone5 to my Mac, itunes responds properly, and all is perfectly fine.
BUT I cannot make a backup, you know where it says BACKUP, under to the right is says "Manual Back Up and Restore"...
and FINALLY to backup you normally click on "BACK UP NOW"
however I CANNOT selected it, its grey so I can't click on that nor the one next to it "Restore Backup"...
Thanks.

Found the answer! Sorry for wasting your time.. IF anyone ever needs it here :
Select Finder.
Hold the option button while selecting the Go menu on the top bar.
Holding option brings up the Library in the drop down menu. Select it.(Library)
Open the preferences folder in this Library folder.
Find com.apple.iTunes.plist
(Make sure you quit iTunes)
Now move this file to the trash.
Restart your computer.
Empty out your trash.
Start iTunes again. (Don't worry, it'll automatically make a new preference file.)
Now it'll work.
PS: No need to restart mac.. just make the itunes is closed before doing this.
THANKS again.

All my itunes tv shows work except one - the episodes in this series are all light grey so i can't click on them or the icloud icons with the arrow next to each episode. It says that i have purchased them on itunes - what do i do?

All my itunes tv shows work except one - the episodes in this series are all light grey so i can't click on them or the icloud icons with the arrow next to each episode. It says that i have purchased them on itunes - what do i do?

Welcome to the Apple Community.
You can't play music from the computer if there is none there. If you are using iTunes Match you should now be able to download and play all your music on the Apple TV from the music feature on the main page.

Trying to print a document from Pages, when I go to print it won't let me select the document. It is grey and I can't click it. What should I do?

Trying to print a document from Pages, when I go to print it won't let me select the document. It is grey and I can't click it. What should I do?

I'm not clear on how you're trying to print. When you select Print from the file menu in Pages the current document is already selected. Perhaps you need to show the details in the print dialog. The first screenshot is from Mountain Lion the second from an earlier OS where you click the blue down-facing triangle button (sorry, I can't remember which one).

Help! Safari keeps giving me a grey screen. I can't click on any search items. Any troubleshooting ideas out there?

Similar Messages

Maybe you are looking for