Help! Safari will not start...
I get the following error message...
"The application has failed to start because its side by side configuration is incorrect. Please see the application event log or use the command line sxstrace.exe tool for more detail"
All this is chinese to me, any help in English would be much appreciated!
Thanks
simon
We need to see a crash report, so restart Safari and when it crashes, copy the entire crash log and paste it into a reply window here. Notifying Apple is fine, but they will not respond, so you shouldn't expect that.
Mulder
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Hello,
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Thanks for your help!I mainly work with Edius but am using Premiere CS4 to finish a greenscreen project.
Not the best of approaches, since PR sucks for chroma keying. Keylight in AE or Ultra CS3 are much better.
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In CS4 there are no project settings, only sequence settings and your best bet is to use sequence settings that match your source material.
I have the work area set and when I go to Sequence-Render work area nothing starts to render.
Do you see a red bar over the timeline? -
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MSN crash log:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXCBADACCESS
Date/Time: 2009-12-20 02:11:23 +0800
Application Name: Microsoft Messenger
Application Bundle ID: com.microsoft.Messenger
Application Signature: MSNS
Application Version: 7.0.2.090123
Crashed Module Name: QuickTimeComponents
Crashed Module Version: 1327.73
Crashed Module Offset: 0x008f5445
Blame Module Name: QuickTimeComponents
Blame Module Version: 1327.73
Blame Module Offset: 0x008f5445
Application LCID: 1033
Extra app info: Reg=English Loc=0x0409
Thread 0 crashed:
# 1 0x98b0c445 in _inflate + 0x00000B7B (QuickTimeComponents + 0x008f5445)
# 2 0x98b0b4a9 in _zlibDecompressorDecompressPartial + 0x0000004E (QuickTimeComponents + 0x008f44a9)
# 3 0x90cd0ceb in _CallComponentFunctionCommon + 0x000003BD (CarbonCore + 0x00052ceb)
# 4 0x98b0b638 in _zlibDecompressorComponentDispatch + 0x00000076 (QuickTimeComponents + 0x008f4638)
# 5 0x90cd0814 in _CallComponentDispatch + 0x00000022 (CarbonCore + 0x00052814)
# 6 0x9458e435 in _DataCodecDecompressPartial + 0x0000004F (QuickTime + 0x0026e435)
# 7 0x9ff5584d in _DecompresszlibDataIntoHandle + 0x00000157 (QuickTimeImporters + 0x0001084d)
# 8 0x9ff55c81 in HandleDataiCCP + 0x00000112 (QuickTimeImporters + 0x00010c81)
# 9 0x9ff5753e in _ReadPNG + 0x000014CC (QuickTimeImporters + 0x0001253e)
# 10 0x9ff57980 in _ImportPNGGetColorSyncProfile + 0x0000005B (QuickTimeImporters + 0x00012980)
# 11 0x90cd0b2f in _CallComponentFunctionCommon + 0x00000201 (CarbonCore + 0x00052b2f)
# 12 0x9ff55d2d in _ImportPNGComponentDispatch + 0x000000A3 (QuickTimeImporters + 0x00010d2d)
# 13 0x90cd0814 in _CallComponentDispatch + 0x00000022 (CarbonCore + 0x00052814)
# 14 0x9445e637 in _GraphicsImportGetColorSyncProfile + 0x0000002B (QuickTime + 0x0013e637)
# 15 0x9ff8af3a in _ImportGraphicCreateCGImage + 0x00000942 (QuickTimeImporters + 0x00045f3a)
# 16 0x90cd0b2f in _CallComponentFunctionCommon + 0x00000201 (CarbonCore + 0x00052b2f)
# 17 0x9ff8c0a1 in _ImportGraphicComponentDispatch + 0x00000076 (QuickTimeImporters + 0x000470a1)
# 18 0x90cd0814 in _CallComponentDispatch + 0x00000022 (CarbonCore + 0x00052814)
# 19 0x94597698 in _GraphicsImportCreateCGImage + 0x00000031 (QuickTime + 0x00277698)
# 20 0x00078d4a in _mh_executeheader + 0x00077D4A (Microsoft Messenger + 0x00077d4a)
# 21 0x00078eb6 in _mh_executeheader + 0x00077EB6 (Microsoft Messenger + 0x00077eb6)
# 22 0x00171c38 in _mh_executeheader + 0x00170C38 (Microsoft Messenger + 0x00170c38)
# 23 0x0017189d in _mh_executeheader + 0x0017089D (Microsoft Messenger + 0x0017089d)
# 24 0x0007bd81 in _mh_executeheader + 0x0007AD81 (Microsoft Messenger + 0x0007ad81)
# 25 0x00026862 in _mh_executeheader + 0x00025862 (Microsoft Messenger + 0x00025862)
# 26 0x000268bb in _mh_executeheader + 0x000258BB (Microsoft Messenger + 0x000258bb)
# 27 0x0002af66 in _mh_executeheader + 0x00029F66 (Microsoft Messenger + 0x00029f66)
# 28 0x0002ba4b in _mh_executeheader + 0x0002AA4B (Microsoft Messenger + 0x0002aa4b)
# 29 0x000862f5 in _mh_executeheader + 0x000852F5 (Microsoft Messenger + 0x000852f5)
# 30 0x00011897 in _mh_executeheader + 0x00010897 (Microsoft Messenger + 0x00010897)
# 31 0x0003215e in _mh_executeheader + 0x0003115E (Microsoft Messenger + 0x0003115e)
# 32 0x0005a1a0 in _mh_executeheader + 0x000591A0 (Microsoft Messenger + 0x000591a0)
# 33 0x00085af2 in _mh_executeheader + 0x00084AF2 (Microsoft Messenger + 0x00084af2)
# 34 0x00013365 in _mh_executeheader + 0x00012365 (Microsoft Messenger + 0x00012365)
# 35 0x00033d4e in _mh_executeheader + 0x00032D4E (Microsoft Messenger + 0x00032d4e)
# 36 0x00750e46 in _mh_executeheader + 0x0074FE46 (Microsoft Messenger + 0x0074fe46)
# 37 0x000c765d in _mh_executeheader + 0x000C665D (Microsoft Messenger + 0x000c665d)
# 38 0x92e004d7 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000445 (HIToolbox + 0x000084d7)
# 39 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 40 0x92dffa41 in _SendEventToEventTargetWithOptions + 0x00000037 (HIToolbox + 0x00007a41)
# 41 0x0001a927 in _mh_executeheader + 0x00019927 (Microsoft Messenger + 0x00019927)
# 42 0x0005f73b in _mh_executeheader + 0x0005E73B (Microsoft Messenger + 0x0005e73b)
# 43 0x0012c04d in _mh_executeheader + 0x0012B04D (Microsoft Messenger + 0x0012b04d)
# 44 0x00137c8d in _mh_executeheader + 0x00136C8D (Microsoft Messenger + 0x00136c8d)
# 45 0x0012be16 in _mh_executeheader + 0x0012AE16 (Microsoft Messenger + 0x0012ae16)
# 46 0x0012bd7c in _mh_executeheader + 0x0012AD7C (Microsoft Messenger + 0x0012ad7c)
# 47 0x001387c6 in _mh_executeheader + 0x001377C6 (Microsoft Messenger + 0x001377c6)
# 48 0x0013c588 in _mh_executeheader + 0x0013B588 (Microsoft Messenger + 0x0013b588)
# 49 0x000c765d in _mh_executeheader + 0x000C665D (Microsoft Messenger + 0x000c665d)
# 50 0x92e004d7 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000445 (HIToolbox + 0x000084d7)
# 51 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 52 0x92dffa41 in _SendEventToEventTargetWithOptions + 0x00000037 (HIToolbox + 0x00007a41)
# 53 0x92e070e3 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000165 (HIToolbox + 0x0000f0e3)
# 54 0x92e0088e in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000007FC (HIToolbox + 0x0000888e)
# 55 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 56 0x92e06f7c in _SendEventToEventTarget + 0x00000038 (HIToolbox + 0x0000ef7c)
# 57 0x000e9171 in _mh_executeheader + 0x000E8171 (Microsoft Messenger + 0x000e8171)
# 58 0x92e004d7 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000445 (HIToolbox + 0x000084d7)
# 59 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 60 0x92dffa41 in _SendEventToEventTargetWithOptions + 0x00000037 (HIToolbox + 0x00007a41)
# 61 0x92e070e3 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000165 (HIToolbox + 0x0000f0e3)
# 62 0x92e0088e in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000007FC (HIToolbox + 0x0000888e)
# 63 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 64 0x92e06f7c in _SendEventToEventTarget + 0x00000038 (HIToolbox + 0x0000ef7c)
# 65 0x92e4aeb3 in _ToolboxEventDispatcher + 0x00000051 (HIToolbox + 0x00052eb3)
# 66 0x92e498cb in _RunApplicationEventLoop + 0x000000A5 (HIToolbox + 0x000518cb)
# 67 0x000e92e0 in _mh_executeheader + 0x000E82E0 (Microsoft Messenger + 0x000e82e0)
# 68 0x000659c2 in _mh_executeheader + 0x000649C2 (Microsoft Messenger + 0x000649c2)
# 69 0x00065a54 in _mh_executeheader + 0x00064A54 (Microsoft Messenger + 0x00064a54)
# 70 0x0000307e in _mh_executeheader + 0x0000207E (Microsoft Messenger + 0x0000207e)
# 71 0x00002fa5 in _mh_executeheader + 0x00001FA5 (Microsoft Messenger + 0x00001fa5)
X86 Thread State:
eax: 0x98b0c445 ebx: 0x98b0b8db ecx: 0x00000000 edx:0x0316f200
edi: 0x031fae04 esi: 0x00000000 ebp: 0xbfffc7b8 esp:0xbfffc630
ss: 0x0000001f eip: 0x98b0c445 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010292
Thread 1:
# 1 0x900376a7 in mach_waituntil + 0x00000007 (libSystem.B.dylib + 0x000376a7)
# 2 0x90037329 in _sleep + 0x00000079 (libSystem.B.dylib + 0x00037329)
# 3 0x002b1d35 in _mh_executeheader + 0x002B0D35 (Microsoft Messenger + 0x002b0d35)
# 4 0x003b6c4d in _mh_executeheader + 0x003B5C4D (Microsoft Messenger + 0x003b5c4d)
# 5 0x003b6cd4 in _mh_executeheader + 0x003B5CD4 (Microsoft Messenger + 0x003b5cd4)
# 6 0x002b1edd in _mh_executeheader + 0x002B0EDD (Microsoft Messenger + 0x002b0edd)
# 7 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x9003736e ecx: 0x80522124 edx:0x00000018
edi: 0x00000018 esi: 0xf5bf83b9 ebp: 0xb009da78 esp:0xb009d9ec
ss: 0x0000001f eip: 0x900376a7 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 2:
# 1 0x90009817 in mach_msgtrap + 0x00000007 (libSystem.B.dylib + 0x00009817)
# 2 0x9082d227 in _CFRunLoopRunSpecific + 0x000007DE (CoreFoundation + 0x00022227)
# 3 0x9082ca42 in _CFRunLoopRunInMode + 0x0000003D (CoreFoundation + 0x00021a42)
# 4 0x928585da in +[NSURLCache _diskCacheSyncLoop:] + 0x000000CE (Foundation + 0x0007a5da)
# 5 0x927fbcfc in _forkThreadForFunction + 0x0000007B (Foundation + 0x0001dcfc)
# 6 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x9082ca5a ecx: 0x00004403 edx:0x00000450
edi: 0x00000000 esi: 0x00000000 ebp: 0xb011e918 esp:0xb011e8dc
ss: 0x0000001f eip: 0x90009817 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 3:
# 1 0x90009817 in mach_msgtrap + 0x00000007 (libSystem.B.dylib + 0x00009817)
# 2 0x90cd41a1 in _YieldToThread + 0x000001BE (CarbonCore + 0x000561a1)
# 3 0x90cd3fde in _YieldToAnyThread + 0x00000012 (CarbonCore + 0x00055fde)
# 4 0x000e0a48 in _mh_executeheader + 0x000DFA48 (Microsoft Messenger + 0x000dfa48)
# 5 0x000e119d in _mh_executeheader + 0x000E019D (Microsoft Messenger + 0x000e019d)
# 6 0x0011805e in _mh_executeheader + 0x0011705E (Microsoft Messenger + 0x0011705e)
# 7 0x001170a2 in _mh_executeheader + 0x001160A2 (Microsoft Messenger + 0x001160a2)
# 8 0x00108739 in _mh_executeheader + 0x00107739 (Microsoft Messenger + 0x00107739)
# 9 0x001087f3 in _mh_executeheader + 0x001077F3 (Microsoft Messenger + 0x001077f3)
# 10 0x00113707 in _mh_executeheader + 0x00112707 (Microsoft Messenger + 0x00112707)
# 11 0x001197e1 in _mh_executeheader + 0x001187E1 (Microsoft Messenger + 0x001187e1)
# 12 0x00120db4 in _mh_executeheader + 0x0011FDB4 (Microsoft Messenger + 0x0011fdb4)
# 13 0x00122cee in _mh_executeheader + 0x00121CEE (Microsoft Messenger + 0x00121cee)
# 14 0x00123166 in _mh_executeheader + 0x00122166 (Microsoft Messenger + 0x00122166)
# 15 0x000e8606 in _mh_executeheader + 0x000E7606 (Microsoft Messenger + 0x000e7606)
# 16 0x90cdcfe8 in _CooperativeThread + 0x00000137 (CarbonCore + 0x0005efe8)
# 17 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x90cd3ff1 ecx: 0x03000038 edx:0x00e51e48
edi: 0x00000000 esi: 0x00000000 ebp: 0xb0220988 esp:0xb022094c
ss: 0x0000001f eip: 0x90009817 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 4:
# 1 0x90009817 in mach_msgtrap + 0x00000007 (libSystem.B.dylib + 0x00009817)
# 2 0x90cd41a1 in _YieldToThread + 0x000001BE (CarbonCore + 0x000561a1)
# 3 0x90cdd149 in _SetThreadState + 0x0000007C (CarbonCore + 0x0005f149)
# 4 0x90cdd0af in _SetThreadStateEndCritical + 0x00000072 (CarbonCore + 0x0005f0af)
# 5 0x000e10d2 in _mh_executeheader + 0x000E00D2 (Microsoft Messenger + 0x000e00d2)
# 6 0x00117f6d in _mh_executeheader + 0x00116F6D (Microsoft Messenger + 0x00116f6d)
# 7 0x00117841 in _mh_executeheader + 0x00116841 (Microsoft Messenger + 0x00116841)
# 8 0x000e8606 in _mh_executeheader + 0x000E7606 (Microsoft Messenger + 0x000e7606)
# 9 0x90cdcfe8 in _CooperativeThread + 0x00000137 (CarbonCore + 0x0005efe8)
# 10 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x90cd3ff1 ecx: 0x00000011 edx:0x00e517ec
edi: 0x00000000 esi: 0x00000000 ebp: 0xb02a1d28 esp:0xb02a1cec
ss: 0x0000001f eip: 0x90009817 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 5:
# 1 0x90024407 in semaphore_wait_signaltrap + 0x00000007 (libSystem.B.dylib + 0x00024407)
# 2 0x00140415 in _mh_executeheader + 0x0013F415 (Microsoft Messenger + 0x0013f415)
# 3 0x001404dd in _mh_executeheader + 0x0013F4DD (Microsoft Messenger + 0x0013f4dd)
# 4 0x001405bd in _mh_executeheader + 0x0013F5BD (Microsoft Messenger + 0x0013f5bd)
# 5 0x001405f3 in _mh_executeheader + 0x0013F5F3 (Microsoft Messenger + 0x0013f5f3)
# 6 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffdb ebx: 0x90028262 ecx: 0x172d0ecc edx:0x172d0ec8
edi: 0x00000000 esi: 0x172d0ef4 ebp: 0xb0322e78 esp:0xb0322e3c
ss: 0x0000001f eip: 0x90024407 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 6:
# 1 0x90047927 in semaphore_timedwait_signaltrap + 0x00000007 (libSystem.B.dylib + 0x00047927)
# 2 0x90ce1e60 in _TSWaitOnSemaphoreCommon + 0x000000A3 (CarbonCore + 0x00063e60)
# 3 0x987e9076 in _ReadSchedulerThreadEntryPoint + 0x00001273 (QuickTimeComponents + 0x005d2076)
# 4 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffd9 ebx: 0x90063514 ecx: 0x1740d7c4 edx:0x00000000
edi: 0x1740d7f4 esi: 0x00000001 ebp: 0xb019fd58 esp:0xb019fd1c
ss: 0x0000001f eip: 0x90047927 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000286
Thread 7:
# 1 0x90047927 in semaphore_timedwait_signaltrap + 0x00000007 (libSystem.B.dylib + 0x00047927)
# 2 0x90ce1e60 in _TSWaitOnSemaphoreCommon + 0x000000A3 (CarbonCore + 0x00063e60)
# 3 0x90cebd90 in AIOFileThread(void*) + 0x0000042C (CarbonCore + 0x0006dd90)
# 4 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffd9 ebx: 0x90063514 ecx: 0xa0c84ee4 edx:0x00000000
edi: 0xa0c84f14 esi: 0x00000001 ebp: 0xb0424e28 esp:0xb0424dec
ss: 0x0000001f eip: 0x90047927 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000286
Loaded modules:
0: Microsoft Messenger (7.0.2.090123 Reg=English Loc=0x0409): /Applications/Microsoft Messenger.app/Contents/MacOS/Microsoft Messenger
1: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
2: JavaScriptCore: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
3: WebCore: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
4: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
5: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
6: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
7: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
8: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
9: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
10: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
11: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
12: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
13: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
14: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
15: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
16: libauto.dylib: /usr/lib/libauto.dylib
17: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
18: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
19: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
20: WebServicesCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
21: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
22: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
23: libz.1.dylib: /usr/lib/libz.1.dylib
24: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
25: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
26: libbsm.dylib: /usr/lib/libbsm.dylib
27: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
28: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
29: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
30: AE: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
31: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
32: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
33: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
34: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
35: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
36: FindByContent: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
37: LaunchServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
38: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
39: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
40: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
41: libcups.2.dylib: /usr/lib/libcups.2.dylib
42: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
43: libJP2.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
44: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
45: libRaw.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
46: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
47: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
48: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
49: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
50: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
51: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
52: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
53: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
54: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
55: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
56: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
57: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
58: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
59: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
60: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
61: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
62: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
63: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
64: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
65: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
66: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
67: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
68: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
69: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
70: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
71: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
72: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
73: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
74: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
75: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
76: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
77: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
78: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
79: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
80: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
81: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
82: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
83: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
84: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
85: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
86: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
87: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
88: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
89: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
90: AddressBook: /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
91: DSObjCWrappers: /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
92: LDAP: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
93: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
94: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
95: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
96: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
97: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
98: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
99: QuickTimeComponents (1327.73 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
100: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
101: QuickTimeImporters (1327.73 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
Operating System Information
Operating System: Mac OS X 10.4.11 (Build 8S2167)
CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
gestaltPhysicalRAMSize err = 0, result = 1024 MB
gestaltSystemVersion err = 0, result = 0x1049
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: 9EEBF339-4741-4BFE-AE51-BA0FCBABC7C4
Time from launch: 0 hours, 1 minutes, 9 seconds
Total errors on this client: 5 -
please can somebody help, my imac will not start up, just chimes, apple sign then spinning cog. I have tried many key codes, no success, would really like to talk to someone.
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.fpsaud com.apple.AirPortBaseStationAgent com.apple.installer.osmessagetracing ' ' 1274181950 464843899 1233118628 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i];if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i]".plist";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:|suhel| VALI|ver-r|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I have a MacBook Pro with OS X Yosemit. MY safari will not open, it only comes up with a safari quit unexpectedly report. A new helper app appeared requesting my system password to download the helper. Stupidly I input the password, when I log off I can see the download icon for a split second still running asking to abort or continue. How do I sort this?
cheersGenieo Adware is installed. Removing it will help.
If you have another browser installed, use it.
If not, launch App store and get another browser for temporary use.
Remove it afterwards.
1. Use free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
“Quit AdwareMedic”.
or
Remove the adware manually by following the “HowTo” from Apple.
http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
Turn those off and relaunch Safari to test .
Turn those on one by one and test.
3. Safari > Preferences > Search > Search Engine :
Select your preferred search engine.
4. Safari > Preferences > General > Homepage:
Set your Homepage. -
ITunes will not start up... Keeps giving Windows Error Message.... help!!
My Itunes will not start at all... When I try to start it I get a Windows Error Message saying below:
*iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.*
*In the Error Window The following is there...*
_AppName: itunes.exe AppVer: 8.0.1.11 ModName: quicktime.qts_
_ModVer: 7.55.90.70 Offset: 00990007_
Can Anyone help me as I can’t use my ITUNEs and am Handicapped when it comes transferring ITEM on and OFF my IPHONE...
ThanksThat error suggests you may have a QUicktime problem rather than an iTunes problem.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them. They are bad news for Quicktime.
Then download the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK. -
My wi-fi connection is enabled, however Safari is telling me the server stopped responding. My laptop is working fine on the same wi-fe network. I have reset the network settings and still Safari will not open any web pages. Help!
Ralph..........Did as you suggested and I am still getting the message "Safari could not open the page because the server stopped responding". I am not able to connect with anything on the Internet. Frustrating since I am able to connect with my laptop. Thanks for the suggestion.
-
Help, my Mac mini will not start properly. Only goes to the white screen with thinking. Will not go to the password section
Are you sure about your hard disk health, any clicking noice recently?
Go to boot menu (press option button or button left to your space bar while booting) > Select Recovery drive > Disk utility > Verify the volume on which OS X is installed. -
I am going "Insane" - On windows 7 64 bit Itunes just stopped starting, it tries but gives up after a few mins - I have tried every reinstall-restart-that I can find in any forum, it still will not start up HELP
Hi, ATPMolloy.
I certainly understand your frustration and will do my best to help. I see you have uninstalled and reinstalled iTunes with no change in results. I have attached an article below that specifically troubleshoots this issue that you are experiencing.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Regards,
Jason H. -
Hi, Macbook Pro 10.6.8 yahoo ect tells me to upgrade Safari. I guess I can't unless I buy m.Lion. Now safari will not quit. Quit is no longer highighted on my safari drop down menu. Help thanks, Mary
Hi Mary,
Force Quit Safari by clicking Option+Command+ESC
Cheers,
GB
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