HELP! Safe mode or repair?

I created a new folder within Project Manager. I named it
(administration) and clicked off of it and RH7 froze. It will now
display the "hourglass" I killed the project through task manager
and reopened it. It opens fine, but when I click on anything I get
the hourglass again. I rebooted the computer and it still does it.
I went into Windows Explorer and removed the offending folder -
still won't work.
Is there a "safe mode", repair or rollback that can be done
to correct this? I am at a loss at what to do.

Hi Brook
What you seem to be describing is how things might behave and
fall apart if your project were stored on a network drive. Is it?
If so, move that puppy to your local C drive and watch the
frustrations melt away like an ice cube in the Sahara.
Cheers... Rick

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    Identifier:      com.riuz.ucalendarx
    Version:         3.2.3 (3.2.3)
    Code Type:       X86 (Native)
    Parent Process:  launchd [289]
    Date/Time:       2012-02-20 00:38:48.931 -0500
    OS Version:      Mac OS X 10.7.3 (11D50b)
    Report Version:  9
    Interval Since Last Report:          2463 sec
    Crashes Since Last Report:           3
    Per-App Interval Since Last Report:  30 sec
    Per-App Crashes Since Last Report:   3
    Anonymous UUID:                      0CA8DA26-8927-4AC3-B35F-3B2E9FD65A8E
    Crashed Thread:  4
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000008bcc45ab
    External Modification Warnings:
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    VM Regions Near 0x8bcc45ab:
         CoreServices           0000000004fd0000-00000000051ee000 [ 2168K] rw-/rwx SM=COW
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    Thread 0:: Dispatch queue: com.apple.main-thread
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    14  com.apple.CoreText                0x90e1ba0f TcmapTable::TcmapTable(TBaseFont const&) + 31
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    Thanks for thinking about my problem. I've already experimented with creating a new user, a co-administrator. The programs don't crash when that account is running, just as they don't crash when the guest-user's account runs. So it seems that the problem is limited to the default user's account, which is the one that was running when I installed the updates to the OS and the firmware. Another clue is that the programs that crash as soon as they are launched are *probably* the ones that were open at that time in that account. Yet deleting Saved Application States does not keep the programs from crashing when next launched.
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      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          10
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      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          1
      Wake On AC Change:          No
      Wake On Clamshell Open:          Yes
      Display Sleep Uses Dim:          Yes
      Reduce Brightness:          Yes
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      Kernel Version:          Darwin 8.11.1
      Boot Volume:          Macintosh HD
    Please help me out. Let me know how to start-up normally. By the way, my superdrive is not detecting DVDs including the OS dvds, but it read and write the CDs. So, It is not possible to reinstall OS early, at least not before the having the back up of the data. Please help me with contingency plan/s or as you think fit.
    Thank you. Look forward to your reply.
    <Personal Information Edited by Host> 

    Maximillianmann,
    depending upon how full “almost full” actually is, that could be the problem.
    You can try this, if you have Mac OS X 10.7 or newer installed, to see if it’s not related to your disk being almost full: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Once you hear the startup chime, try booting into Safe mode; does it let you do so now?

  • Hello, I need help.  Find is crashing constantly, even in safe mode

    Good evening.  I have a term paper to write, and I have several more seasons of the West Wing to finish.  With finder constantly crashing I am able to only get one of my objectives complete.
    I am not getting any warning, or message that it crashed.  But as I try and use it I watch as finder reboots itself. (once per minute, plus or minus 30 seconds).  All of my files are in google drive via finder, and that may somehow be related.
    Also of interest is that finder is crashing even while in safe mode. 
    Also, earlier today my time capsule stopped putting out any internet feed for 30 minutes.  Then it randomly started working.  I had even called the internet provider to have them diagnose why the modem wasn't working... and they told me that it was the router!  Perhaps the two are related somehow?
    Help!

    Make sure you have a backup.
    I don't think it's your router.
    If the Finder crashes persist in safe mode that means that the problem is in OS X itself.
    The next diagnostic step would be to create a test user account in System Preferences > Users & Groups.
    if Finder is stable in the test user account then you know that the problem is within your user account.
    if the problem is within your user account then you can either
    try to fix it (boot into your recovery partition {command R at restart}, and use disk utility to repair your HD and permissions)
    copy your documents over to the new account and use the new account instead. And delete the previous account.
    If the problem is not your user account, then it is in OS X itself (above the level of your user account)
    try repairing your HD and permissions from within the recovery partition
    if that doesn't work, reinstall OS X over your current installation with the Mavericks combo updater (your post does not say what version of OS X you are running but I'm assuming it's Mavericks because that's what discussion you're in). OS X Mavericks 10.9.4 Update (Combo)
    I would avoid Google Drive and use Dropbox instead.

  • HELP! iMac G5 hangs at blue screen, but boots in Safe Mode

    Please can anyone guide me to recover my iMac G5 PowerMac 8,2 running OS X 10.4.11.
    Problem; Mac hangs on start-up at blue screen after grey Apple screen. Mouse pointer eventually appears but that is all.
    Actions taken so far without success:
    1.  Disconnected the printer and rebooted - no success.
    2. Booted in Safe Mode - first time the screen was completely scrambled but with safe mode log on screen showing through.  
    2.1 Rebooted in Safe Mode OK This has not occurred again and I have entered Safe Mode twice more without problems.  But worrying!
    2.2  In Safe Mode I ran disk Utility and verified and repaired Permissions, mostly old EpsonPrinter files.
    2.3  I also verified the Disk, which was reported OK.
    2.4  I was able to save critical documents to USB............  Phew!
    2.5  Reboot in Normal Mode - no success
    3. Reset PRAM
    3.1 Reboot in Normal Mode - no success
    4. Reboot in Safe mode - works fine.  NOTE: time and date appear to be correct and dont need resetting.
    4.1 Run Disk Utility again and Verify Permissions - OK.  Nothing needed fixing.
    4.2 Run Disk Verify - Passed OK
    4.3 Reboot in Normal Mode - no success.  Hangs at blue screen with mouse pointer visible and working.  Then pointer vanishes.
    I would be most grateful for your help in moving this forward

    Got to figure out which which of the things dropped when you boot in safe mode is causing the problem.
    see this link:
    http://support.apple.com/kb/HT1564?viewlocale=en_US

  • Freezing, mouse moves, fine in safe mode... help!

    macbook stopped working this morning. everything froze- i get spinning circle of death, but cursor moves.
    running maveriks.
    ran all disk permissions, repaired disk etc and nothing seems to work- did this after booting to recovery- multiple times.
    boots fine and works in Safe Mode, but in normal mode, loads up and then almost immediately freezes.
    in safe mode already removed all start-up items from the list, and still having the problem.
    I believe it's a 2010 MBP 15" running Mavericks- newest build

    had to run in safe mode
    EtreCheck version: 1.9.11 (43) - report generated May 29, 2014 at 5:07:13 PM EDT
    Hardware Information:
              MacBook Pro (15-inch, Mid 2009)
              MacBook Pro - model: MacBookPro5,3
              1 2.8 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
              NVIDIA GeForce 9600M GT - VRAM: 512 MB
    System Software:
              OS X 10.9.3 (13D65) - Uptime: 2 days 2:35:35
    Disk Information:
              ST1000LM014-1EJ164 disk0 : (1 TB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 999.35 GB (522.1 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Built-in iSight
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    Gatekeeper:
              Anywhere
    Kernel Extensions:
              [not loaded] com.BlackBerry.driver.USBCDCNCM (1.0.10 - SDK 10.7) Support
              [not loaded] com.Cycling74.driver.Soundflower (1.5.2) Support
              [not loaded] com.Logitech.Control Center.HID Driver (2.6.0) Support
              [not loaded] com.aliph.driver.jstub (1.1.1) Support
              [not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.3.14) Support
              [not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.3.14) Support
              [not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.3.14) Support
              [not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.3.14) Support
              [not loaded] com.devguru.driver.SamsungACMControl (1.2.61 - SDK 10.6) Support
              [not loaded] com.devguru.driver.SamsungACMData (1.2.61 - SDK 10.6) Support
              [not loaded] com.devguru.driver.SamsungComposite (1.2.61 - SDK 10.6) Support
              [not loaded] com.devguru.driver.SamsungMTP (1.2.61 - SDK 10.5) Support
              [not loaded] com.devguru.driver.SamsungSerial (1.2.61 - SDK 10.6) Support
              [not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) Support
              [not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
              [not loaded] com.markspace.driver.MissingSyncBlackBerry (132) Support
              [not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) Support
              [not loaded] com.motorola-mobility.driver.MotMobileMTP (1.0.4 - SDK 10.5) Support
              [not loaded] com.motorola-mobility.driver.MotMobileUSB (1.1.4 - SDK 10.5) Support
              [not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.0.7 - SDK 10.5) Support
              [not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.0.2 - SDK 10.5) Support
              [not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.0.3 - SDK 10.5) Support
              [not loaded] com.nike.sportwatch (1.0.0) Support
              [not loaded] com.numark.ns7.usb (2.0.2) Support
              [not loaded] com.numark.ns7.usb_TIGER (2.0.2) Support
              [not loaded] com.numark.v7.usb (2.0.2) Support
              [not loaded] com.quark.driver.TetherBerry (1.0.0d6) Support
              [not loaded] com.quark.driver.TetherBerry64 (1.0.0d6) Support
              [not loaded] com.rane.driver.sixtyeight.10.6 (1.1.2f4) Support
              [not loaded] com.rane.driver.sixtyone.10.6 (1.1.0f1 - SDK 10.6) Support
              [not loaded] com.rane.driver.sixtytwo.10.6 (1.1.0f3 - SDK 10.6) Support
              [not loaded] com.rane.driver.sl2.10.6 (1.0.1f3) Support
              [not loaded] com.rane.driver.sl3.10.6 (1.3.2f6) Support
              [not loaded] com.rane.driver.sl4.10.6 (1.0.1f2) Support
              [kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97) Support
              [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) Support
              [not loaded] com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.15) Support
              [not loaded] com.serato.usb.kext (2.3.0) Support
              [not loaded] com.wdc.driver.1394HP (1.0.7) Support
              [not loaded] com.wdc.driver.USBHP (1.0.6) Support
              [not loaded] org.virtualbox.kext.VBoxDrv (4.3.4) Support
              [not loaded] org.virtualbox.kext.VBoxNetAdp (4.3.4) Support
              [not loaded] org.virtualbox.kext.VBoxNetFlt (4.3.4) Support
              [not loaded] org.virtualbox.kext.VBoxUSB (4.3.4) Support
              [not loaded] rabb.it.driver.RabbitEars (2.1.4 - SDK 10.7) Support
    Startup Items:
              HP IO: Path: /Library/StartupItems/HP IO
              HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
              ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
    Problem System Launch Daemons:
              [failed] com.apple.ucupdate.plist
    Launch Daemons:
              [not loaded] com.adobe.fpsaud.plist Support
              [not loaded] com.adobe.SwitchBoard.plist Support
              [not loaded] com.deploystudio.lkdc_fix.plist Support
              [not loaded] com.flipvideo.FlipShareServer.launchd.plist Support
              [not loaded] com.logmein.logmeinblanker.plist Support
              [not loaded] com.logmein.logmeinserver.plist Support
              [not loaded] com.micromat.TechToolProDaemon.plist Support
              [not loaded] com.microsoft.office.licensing.helper.plist Support
              [not loaded] com.motorola-mobility.mmcfgd.plist Support
              [not loaded] com.rane.sixtyeight.daemon.plist Support
              [not loaded] com.rane.sixtyone.daemon.plist Support
              [not loaded] com.rane.sixtytwo.daemon.plist Support
              [not loaded] com.rane.sl2.daemon.plist Support
              [not loaded] com.rane.sl3.daemon.plist Support
              [not loaded] com.rane.sl4.daemon.plist Support
              [not loaded] com.rim.BBDaemon.plist Support
              [not loaded] com.rim.nkehelper.plist Support
              [not loaded] com.rim.tunmgr.plist Support
              [not loaded] com.splashtop.streamer.SRServiceDaemon.plist Support
              [not loaded] com.vmware.launchd.vmware.plist Support
              [not loaded] org.macosforge.xquartz.privileged_startx.plist Support
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist Support
              [not loaded] com.cooliris.SetLaunchArch.plist Support
              [not loaded] com.flipvideo.FlipShare.AutoRun.plist Support
              [not loaded] com.logmein.logmeingui.plist Support
              [not loaded] com.logmein.logmeinguiagent.plist Support
              [not loaded] com.logmein.logmeinguiagentatlogin.plist Support
              [not loaded] com.micromat.TechToolProAgent.plist Support
              [not loaded] com.rim.BBLaunchAgent.plist Support
              [not loaded] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist Support
              [not loaded] com.rim.PeerManager.plist Support
              [not loaded] com.rosettastone.rosettastonedaemon.plist Support
              [not loaded] com.splashtop.streamer.SRServiceAgent.plist Support
              [not loaded] net.culater.SIMBL.Agent.plist Support
              [not loaded] org.macosforge.xquartz.startx.plist Support
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist Support
              [not loaded] com.facebook.videochat.[redacted].plist Support
              [not loaded] com.google.keystone.agent.plist Support
              [not loaded] com.marketcircle.daylite.dlbackuppersonal.plist Support
              [not loaded] com.swarmcast.mlbnexdefautobahn.plist Support
              [not loaded] org.virtualbox.vboxwebsrv.plist Support
    User Login Items:
              None
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
              Default Browser: Version: 537 - SDK 10.9
              Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
              AdobePDFViewer: Version: 9.5.5 Support
              DivXBrowserPlugin: Version: 1.4 Support
              QuickTime Plugin: Version: 7.7.3
              OfficeLiveBrowserPlugin: Version: 12.3.6 Support
              Google Earth Web Plug-in: Version: 6.1 Support
              Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Safari Extensions:
              1-ClickWeather: Version: 1.0
              1-ClickWeather: Version: 1.0
              Gmail Checker: Version: 0.1
              SocialPlus!: Version: 2.5.2
              Mark All FB-Friends: Version: 1.0
              HTML5 Styler - YouTube: Version: 1.0
              Cloudy: Version: 1.4
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              TuneUp Visualizer: Version: (null) Support
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User iTunes Plug-ins:
              Backlight Visualizer: Version: (null)
    User Internet Plug-ins:
              Move-Media-Player: Version: npmnqmp 071706000001 Support
              fbplugin_1_0_3: Version: (null) Support
              WebEx: Version: 1.0 Support
              SlingPlayer: Version: (null) Support
    3rd Party Preference Panes:
              3ivx MPEG-4  Support
              DivX  Support
              Flash Player  Support
              Flip4Mac WMV  Support
              FUSE for OS X (OSXFUSE)  Support
              Launchpad-Control  Support
              MacFUSE  Support
              MusicManager  Support
              Native Instruments USB Audio  Support
              Perian  Support
              SIXTY-EIGHT Audio Control Panel  Support
              Sixty-One Audio Control Panel  Support
              Sixty-Two Audio Control Panel  Support
              SL 2 Audio Control Panel  Support
              SL 3 Audio Control Panel  Support
              SL 4 Audio Control Panel  Support
              TechTool Protection  Support
              Xmarks for Safari  Support
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 930.71 GB Disk used: 444.47 GB
              Destinations:
                        DJ Dosage Brick [Local]
                        Total size: 465.44 GB
                        Total number of backups: 3
                        Oldest backup: 2014-02-28 23:43:33 +0000
                        Last backup: 2014-04-11 17:33:44 +0000
                        Size of backup disk: Too small
                                  Backup size 465.44 GB < (Disk used 444.47 GB X 3)
                        Mike Harker's 1TB [Local] (Last used)
                        Total size: 931.39 GB
                        Total number of backups: 3
                        Oldest backup: 2014-04-12 19:10:01 +0000
                        Last backup: 2014-05-24 03:35:13 +0000
                        Size of backup disk: Too small
                                  Backup size 931.39 GB < (Disk used 444.47 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  78%          WindowServer
                  14%          repair_packages
                   5%          com.apple.WebKit.Networking
                   4%          com.apple.WebKit.WebContent
                   3%          Safari
    Top Processes by Memory:
              575 MB          repair_packages
              125 MB          com.apple.WebKit.WebContent
              119 MB          com.apple.IconServicesAgent
              119 MB          Safari
              90 MB          Finder
    Virtual Memory Information:
              189 MB          Free RAM
              2.18 GB          Active RAM
              795 MB          Inactive RAM
              518 MB          Wired RAM
              819 MB          Page-ins
              11 MB          Page-outs

  • Help! MacBook Pro only boots in Safe Mode and runs extremely slow (bonus: happened in Brazil and there are no Apple stores here - I need you guys!)

    It's a MBP mid 2010. Last year it had some problems and an Apple authorised shop changed the HD and upgraded the OS from Snow Leopard to Lion. After that it seemed fine. Recently it started getting very slow and apps (e.g. Chrome, Flash) would crash. At some point it seemed stuck so I gave it a hard shutdown - bad idea. After that it would only boot in Safe Mode. I ran repar disk and repair permissions from the Disk Utility and it booted normally again but extremely slow. I upgraded to OS X 10.8.2, but didn't solve it. I tried booting with Command D to have a hardware diagnostic - it wouldn't boot and now it only boots in Safe Mode.
    All data is backed and I have an external HD (but not an OS X Disc). Ready to anything. Help please!
    Utility Disk Logs
    Repairing permissions for “Macintosh HD”
    Group differs on “Library/Java”; should be 0; group is 80.
    Permissions differ on “Library/Java”; should be drwxr-xr-x ; they are drwxrwxr-x .
    Repaired “Library/Java”
    Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.
    Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
    Repaired “System/Library/Frameworks/CoreGraphics.framework/CoreGraphics”
    Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Resources”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
    Repaired “System/Library/Frameworks/CoreGraphics.framework/Resources”
    Permissions differ on “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”; should be lrwxrwxrwx ; they are lrwxr-xr-x .
    Repaired “System/Library/Frameworks/CoreGraphics.framework/Versions/Current”
    Permissions repair complete
    Verifying volume “Macintosh HD”
    Checking file systemPerforming live verification.
    Checking Journaled HFS Plus volume.
    Checking extents overflow file.
    Checking catalog file.
    Checking multi-linked files.
    Checking catalog hierarchy.
    Checking extended attributes file.
    Checking volume bitmap.
    Checking volume information.
    The volume Macintosh HD appears to be OK.
    Verifying and repairing partition map for “ST9500325AS Media”
    Checking prerequisites
    Checking the partition list
    Adjusting partition map to fit whole disk as required
    Checking for an EFI system partition
    Checking the EFI system partition’s size
    Checking the EFI system partition’s file system
    Checking all HFS data partition loader spaces
    Reviewing boot support loaders
    Checking Core Storage Physical Volume partitions
    Updating Windows boot.ini files as required
    The partition map appears to be OK

    See this for incompatible log in items
    https://support.apple.com/kb/TS4348
    Also you can perform #1 and #2 as these occur before Safe Mode, so you just reboot again with Shift key if you need to enter Safe Mode again.
    At this point it sounds like your hard drive is dying or some sort of other hardware issue which I can only advise this.
    Try to install OS X on a external drive and boot from it, if it's fine then you know your internal boot drive is dying.
    Create a data recovery/undelete external boot drive
    You can replace your internal drive yourself.
    OtherWorld Computing is pretty good about providing drives and tool kits to perform that function yourself.
    Install/upgrade RAM or storage drive in Mac's

  • Can't access safe mode to delete System Security fake anti virus virus. HELP.

    Hi, our SL500 has become infected with "System Security" fake anti virus software. We have tracked down how to remove it.
    http://www.geekstogo.com/forum/system-security-malware-t222291.html
    However when we get to the "reboot your computer in safe mode" (see instructions below) we can't as this is not possible.
    We have tried F8...........Repeatedly . And also  Run->msconfig->BOOT.INI->/SAFEBOOT . But to no avail . Actually we get a pop up stating that Windows  can not find said command and have we typed it in correctly . Please could some one help us as this is driving us insane . One last thing . A computer WITHOUT a "safe mode " option, isn't that kinda of unsafe and a tad.....
    Thanks in advance.  
    Instructions for malware removal. 
    You will need to print out a copy of these instructions, or save them to NotePad and put a shortcut to the file on the desktop so that you can refer to while you complete this procedure as you will be required to boot into Safe Mode where you wont have internet access.
    Please download ATF Cleaner by Atribune.
    Caution: This program is for Windows 2000, XP and Vista only
    Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.
    If you use Firefox browser
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main menu to close the program.
    Run MBAM again, only this time perform a full scan and post the log.
    Please click here to download AVP Tool by Kaspersky.
    Save it to your desktop.
    Reboot your computer into SafeMode.
    You can do this by restarting your computer and continually tapping the F8 key until a menu appears.
    Use your up arrow key to highlight SafeMode then hit enter.
    Double click the setup file to run it.
    Click Next to continue.
    It will by default install it to your desktop folder.Click Next.
    Hit ok at the prompt for scanning in Safe Mode.
    It will then open a box There will be a tab that says Automatic scan.
    Under Automatic scan make sure these are checked.
    System Memory
    Startup Objects
    Disk Boot Sectors.
    My Computer.
    Also any other drives (Removable that you may have)
    After that click on Security level then choose Customize then click on the tab that says Heuristic Analyzer then choose Enable Deep rootkit search then choose ok.
    Then choose OK again then you are back to the main screen.
    Then click on Scan at the to right hand Corner.
    It will automatically Neutralize any objects found.
    If some objects are left un-neutralized then click the button that says Neutralize all
    If it says it cannot be Neutralized then chooose The delete option when prompted.
    After that is done click on the reports button at the bottom and save it to file name it Kas.
    Save it somewhere convenient like your desktop and just post only the detected Virus\malware in the report it will be at the very top under Detected post those results in your next reply.
    Note: This tool will self uninstall when you close it so please save the log before closing it.
    In your next reply I would like to see:
    C:\RSIT\info.txt
    MBAM log
    Kaspersky AVP scan results
    Also let me know how the computer is behaving. 
    This post has been edited by Octagonal: Dec 27 2008, 08:08 AM 

    Thanks for trying to help. Sadly, I followed the instructions and it rebooted to the blue screen again.
    It's going to have to go to Apple for repairs now. I'm out of options.
    I am wondering how much easier it would have been if I'd created a time machine restore point. I got what I deserved for failing to do that, but I'm doubtful even that would have worked in this case. It does seem to be because of that piece of widely reported malware that didn't want to leave without causing damage.
    The most frustrating aspect is the safe boot. I get to the desktop but without any menu, finder or dock. It seems to be similar to the problem below...
    http://www.macsmarts.com/?p=109
    But that's for Tiger. I tried that to no effect.
    Like I said, it's going to have to go to Apple now because I've done so many things I don't know if I'm just digging myself a deeper hole.
    Thanks again for offering help.

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