HELP says restore but itunes won't says ipod is busy and can't restore

My ipod 30gig 5th generation screen says connect to your computer, use itunes to restore. When I plug it in, it shows up in itunes and says, i tunes has detected an ipod in recovery mode, restore before it can continue, so I click restore and eventually it says, itunes cannot restore, ipod is busy. I have put the ipod in diagnostic mode and ran tests which turned out fine, i put it in forced disc mode and tried restoring it, and finally, i used disc utility, but whenever I go to erase my ipod disc utility freezes and i have to force quit! I've been looking at threads non-stop. can anyone help me!

I thought it might be an interference with the usb, so I took my mouse out (i'm on a laptop) tried different usb ports, reset it while it was connected to my laptop and when it was not. I think if I can get my disc utility to erase my ipod i might have a shot at restoring it but everytime I choose to erase my ipod on disc utility, the program freezes, is there an incompatibility that makes disc utility freeze (the program works, i verified some programs earlier on it)?

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I purchased a song and it shows up in the song list with an exclamation point on the sie of it. It says the song could not be found. I have done a search and can't find it but iTunes won't let me download or buy it again. Help!!

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Hello levon10
Just delete the song and then go through the process of downloading the purchase again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT1212 I have connected the iPhone but iTunes won't recognize it. The phone has a red sign saying " iPhone is disabled connect to iTunes" What can be done?

I have connected the iPhone but iTunes won't recognize it. The phone has a red sign saying " iPhone is disabled connect to iTunes" What can be done?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

TS5376 was asked to update itunes and since then itunes won't open, un-installed it and followed the necessary steps then tryed to install it from scratch but still no luck. It says it has been successfully installed but no sign of it on my computer

was asked to update itunes last week and since then itunes won't open, un-installed it and followed the necessary steps then tryed to install it from scratch but still no luck. It says it has been successfully installed, but no sign of it on my computer.

See Troubleshooting issues with iTunes for Windows updates.
tt2

I downloaded a movie to my Air, but it won't sync to my ipad2 and says it's not authorized. It's not a rental. Anyone else have this problem or know how to resolve?

I downloaded a movie to my Air, but it won't sync to my ipad2 and says it's not authorized. It's not a rental. Anyone else have this problem or know how to resolve?

I ended up having a one hour conversation with Apple Support which evolved to handing over control of my screen and then eventually having to use Terminal. I wish I could remember the command but it's probably best I don't.
One thing we looked at right away was the account name used to dowload the movie. Is it the same as the account name you have saved on your iPad. That's easy to check and would be great if that is all that's needed to correct. Good luck.
Here's also an email I got from Support that could solve your problem if it's not as difficult as my issue was.
I would like to inform you that this issue can occur if iOS (your device's operating system) on your device needs to be updated. It can also happen if the computer you're trying to sync from has not been authorized to play purchases you are trying to sync.
I suggest that you first see if updating iOS on your iPad resolves the issue. This article will walk you through the process:
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http://support.apple.com/kb/HT1414
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1) Open iTunes.
2) From the Store pull-down menu at the top, choose Deauthorize Computer.
3) Enter your account name and password, then click Deauthorize.
4) Now from the Store pull-down menu at the top, choose Authorize Computer.
5) Enter your account name and password, then click Authorize.
Once your computer has been authorized, try syncing your device again. If the same issue happens, I suggest reviewing the following articles:
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
http://support.apple.com/kb/TS1497
Syncing iPad, iPhone, or iPod touch with iTunes
http://support.apple.com/kb/HT1386
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
You'll also find a wide variety of helpful iPad troubleshooting tips, tutorials, and service information on this page:
http://www.apple.com/support/ipad

TS1398 i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 he

i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!

See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

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Try
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or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

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Restore...
From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.
There's more to try but let's go a bit at a time.

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Mac OS: http://support.apple.com/kb/TS1591

ITunes won't recognize iPod but Windows does.

At first neither Windows nor iTunes recognized my iPod mini. I reinstalled my driver and Windows can now recognize the iPod but iTunes won't. When I connect the iPod the "do not disconnect" message stays on my screen but nothing happens in iTunes. Can anyone help me?
iPod Mini Windows XP

Thread: computer not seeing iPod
http://discussions.apple.com/thread.jspa?threadID=876145&tstart=0
Patrick

I've recently changed my network provider. iTunes recognized the new number and amended it in iTunes. My original number is now available but iTunes won't accept it or allow me to change the number on the device. How can I resolve this?

Hi Guys
I have just changed my telophone provider in the UK from )2. To transfer the number, which I wanted to retain, took 24 hours and I was given a new number by the new provider Virgin Mobile. To unblock my iPhone I had to connect it to iTunes, which recognised my device and changed the telephone number. 24 hours later, my old number returned but iTunes won't recognise the device or allow me to change the number back to the original. How do I reslove this?
Many thanks ;-)

If you only changed the name of your ID rather than creating a new ID, just go to Settins>iCloud and tap Delete Account then sign back in with the new name. (Deleting the account from your phone does not delete it from iCloud. Your data will be synced back to your phone when you sign back in.)
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Unplug your Iphone out of your computer and replug it back in. It took me several times before I could do this

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Are you using the correct cables. iPod cables look similar, but are not, as they are 1.1 USB cables, where your iPhone and iPad require a 2.0 USB cable.
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HT1411 - Apple Portables: Resetting the System Management Controller (SMC)
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HELP says restore but itunes won't says ipod is busy and can't restore

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