Help - Schuffle is not linking

We just got a second generation schuffle. The schuffle is not recognized by the computer. We have XP. I have plugged it into every usb port and it does not recognize the schuffle. Do I have a bad schuffle?

pattian,
I tried to email you back to let you know I got it fixed, but they do not have and email reply.
Use the link from deggie. One thing I watched as I was doing this is that the usb port I was linking to would flip back and forth in Computer Managment from the Other Devices to the Universal Serial Bus controllers. I had to uninstall and reinstall about 6 times before it took. The device should show up in the Universal Serial Bus controllers and will automatically start the iTunes. As soon as you see the iTunes software fire up just wait. It takes about 3 minutes until your computer will let you know the device is linking. Good Luck. Mine is for my kid, as well. How many times do they come and ask are you done yet. LOL

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    PAGNO = SY-PAGNO.
    A T  S E L E C T I O N  S C R E E N
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    S T A R T O F S E L E C T I O N
    START-OF-SELECTION.
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    PERFORM WRITE_REPORT.
    PERFORM STOCK.
    E N D O F S E L E C T I O N
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    Report Selections
      DATA: BEGIN OF IT_HEADER OCCURS 10,
      WERKS LIKE MSEG-WERKS,
      NAME1 LIKE T001W-NAME1,
      MAKTX LIKE MAKT-MAKTX,
      MATNR LIKE MSEG-MATNR,
      MENGE_O LIKE MSEG-MENGE,
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            WERKS LIKE MSEG-WERKS,
            MATNR LIKE MSEG-MATNR,
            BWART LIKE MSEG-BWART,
            LGORT LIKE MSEG-LGORT,
            EBELN LIKE MSEG-EBELN,
            XBLNR LIKE MKPF-XBLNR,
            BUDAT LIKE MKPF-BUDAT,
            MBLNR LIKE MSEG-MBLNR,
            MENGE LIKE MSEG-MENGE,
            MAKTX LIKE MAKT-MAKTX,
            XAUTO LIKE MSEG-XAUTO,
            NAME1 LIKE T001W-NAME1,
            MENGE_O LIKE MSEG-MENGE,
            SHKZG LIKE MSEG-SHKZG,
            MENGE_IS LIKE MSEG-MENGE,
            MENGE_RE LIKE MSEG-MENGE,
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            WERKS LIKE MSEG-WERKS,
            MATNR LIKE MSEG-MATNR,
            BWART LIKE MSEG-BWART,
            XBLNR LIKE MKPF-XBLNR,
            MBLNR LIKE MSEG-MBLNR,
            BUDAT LIKE MKPF-BUDAT,
            MAKTX LIKE MAKT-MAKTX,
            MENGE_O LIKE MSEG-MENGE,
            MENGE_R LIKE MSEG-MENGE,
            MENGE_TO LIKE MSEG-MENGE,
            MENGE_TI LIKE MSEG-MENGE,
            MENGE_S LIKE MSEG-MENGE,
            MENGE_ST LIKE MSEG-MENGE,
            MENGE_AD LIKE MSEG-MENGE,
            MENGE_RT LIKE MSEG-MENGE,
            MENGE_C LIKE MSEG-MENGE,
            MENGE_CL LIKE MSEG-MENGE,
            MENGE_BAL LIKE MSEG-MENGE,
            MENGE_CR LIKE MSEG-MENGE,
            NAME1 LIKE T001W-NAME1,
            MENGE_RE LIKE MSEG-MENGE,
            MENGE_IS LIKE MSEG-MENGE,
            MENGE_BAL1 LIKE MSEG-MENGE,
            SHKZG LIKE MSEG-SHKZG,
             MENGE LIKE MSEG-MENGE,
             LGORT LIKE MSEG-LGORT,
            END OF INT_DATA.
      DATA: BEGIN OF INT_DATA1 OCCURS 50,
             WERKS LIKE MSEG-WERKS,
             MATNR LIKE MSEG-MATNR,
             BWART LIKE MSEG-BWART,
             MENGE_ST LIKE MSEG-MENGE,
             MENGE_O LIKE MSEG-MENGE,
             WAMNG LIKE EKET-WAMNG,
             WEMNG LIKE EKET-WEMNG,
             MENGE LIKE MSEG-MENGE,
             RETPO LIKE EKPO-RETPO,
             UMREN LIKE EKPO-UMREN,
             UMREZ LIKE EKPO-UMREZ,
             BSTMG LIKE EKPO-MENGE,
             XBLNR LIKE MKPF-XBLNR,
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             WERKS LIKE MSEG-WERKS,
             LGORT LIKE S031-LGORT,
             MATNR LIKE MSEG-MATNR,
             BWART LIKE MSEG-BWART,
             MENGE_IS LIKE MSEG-MENGE,
             MBWBEST LIKE S032-MBWBEST,
             MAKTX LIKE MAKT-MAKTX,
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      SELECTION-SCREEN BEGIN OF BLOCK 0 WITH FRAME TITLE TEXT-064.
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      MATKL FOR MARA-MATKL OBLIGATORY,
      WERKS FOR MSEG-WERKS OBLIGATORY,
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    *CHARG FOR MSEG-CHARG,
      BWART FOR MSEG-BWART,
    *LIFNR FOR LFA1-LIFNR,
    *WADAT FOR LIKP-WADAT_IST,
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    FORM FETCH_DATA .
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         WERKS            " Plant
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        INT_DATA-MENGE = ITAB-MENGE.
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        INT_DATA-MATNR = ITAB-MATNR.
        INT_DATA-MBLNR = ITAB-MBLNR.
        INT_DATA-MENGE = ITAB-MENGE.
        INT_DATA-SHKZG = ITAB-SHKZG.
        INT_DATA-MENGE_IS = ITAB-MENGE_IS.
        INT_DATA-MENGE_RE = ITAB-MENGE_RE.
        INT_DATA-MENGE_O = ITAB-MENGE_O.
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