Help setting up work e-mail on my Palm Pre Plus

My co-worker has her work e-mail/calendar set up on her Palm Pre and I used the same settings on my Palm Pre Plus but I get the "unable to validate incoming mail server settings" message. I've tried changing the settings a few times and nothing works.
Any suggestions?

Most antivirus programs for PC's have built in spam blockers. This is likely why your PC is not getting the spam but your Ipod Touch issue with spam. Check the App store to see if there is a spam blocking app for your email program on the Ipod.
Anthony_VZ
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VM message waiting counter doesn't work on Palm Pre Plus

My voice mail message waiting counter isn't working on my Palm Pre Plus. At first, it showed messages waiting when there weren't any. I Reset Voicemail Count, and ever since then, it doesn't show any messages waiting when there are messages. i have also tried a hard reset, to no avail.
Any help is much appreciated.
Thanks.

Try to reset the voicemail count by going to:
1.Phone App
2.Menu
3.Preferences
4.Scroll to bottom of page and tap 'Reset Voicemail Count'.

SERIOUS PROBLEM Synching Palm Pre Plus (Verizon) with Companion Link OS USB -- NEED HELP!!

I am having serious problems with Companion Link OS USB synching with Palm Desktop 4.2 via USB on my Verizon Palm Pre.
The Verizon phone is my second Palm Pre. (The original Palm Pre which came from Germany worked perfectly with Companion Link).
The Verizon Palm Pre is a Palm Pre Plus.
As noted I utilize Palm Desktop software Version 4.2.0 on my computer.
I started out with Companion Link software Version 3.0 Build 3096 -- and have worked my way up to Version 4.0 Build 4008 over the last few months, and have spend hundreds of hours trying to solve the synchronization issue described in detail below.
The Companion Link software is configured to ONLY synch one way
FROM my Palm Desktop on my computer to the phone via USB
(I don’t want to put my contacts and calendar on the web, NOR do I like the way Google contacts works, even if I DID want to).
When I synch the Palm Desktop to the Palm Pre the following occurs:
The Calendar synchs fine.
The contacts do NOT synch properly.
I have 1,500+ contacts in my Palm Desktop.
For some inexplicable reason, during the synch process the approximately 1,200+ of my contacts are compiled under ONE contact listing (John Davis). The icon by the contact shows that TWO contacts are linked under John Davis, however when I click on the icon to see who is linked under John Davis, NO contacts appear. But I have the option to link additional contacts under John Davis if desired (AS IF!!).
So, 1,200 of my contacts do NOT appear in the contact list. If I want to call my husband, and type in Bruce, NOTHING comes up. BUT if I type in his phone number, the listing for John Davis comes up and shows me all the numbers that legitimately belong to my husband. Ditto my friend Susan, etc for the other 1,200 contacts buried under the contact listing for John Davis on the phone.
SO, if any of these 1,200+ people, call me or text message me, my phone tells me I have a call or a text from John Davis.
I cannot look up my contacts to call them or text them because the contacts do not actually APPEAR under John Davis (If the phone were just linking them and SHOWED them, I could manually de-link them).
FURTHER, when I get a text message from anyone who is compiled under John Davis, the text message is truncated. I can see the notification that I got a text message from John Davis, and I can see the first few words in the notification area, but if I open the text message, it appears to be blank (this only happens after synching Companion Link – before linking Companion Link all text messages are fine. AND, if I get a text message from one of the 300 or so contacts that actually synch into my phone correctly, the text messages are perfectly fine and work normally.
I have worked with BOTH the Companion Link technical support people AND the Palm technical support people extensively in an effort to solve this problem.
I have done Full Secure Erases and started over trying to get the phone to synch more than 35 times at this point.
I have tried synching from different computers
I have had Palm replace the phone TWICE (so this is actually my third Verizon Palm Pre Plus).
I have run Web OS Doctor
Nothing helps.
Every time the phone does exactly the same thing described above.
            When I synch the phone it tells me:
            Web OS:     Added             1543/1543    Contacts to the phone
            PC:              Updated          1232/1232     Contacts
(The 1232 contacts being updated are the 1232 that are compiled under the one contact listing of course).
Needless to say, Companion Link says it is the phone.
Palm says it is the Companion Link third party software.
Since it is the same 1,200+ contacts every time, I have had both Palm and Companion Link examine my contact database to see if they could identify anything amok about these 1,200+ contacts, but there doesn’t appear to be any difference between those contacts and the 300 or so that synch into the phone properly.
Companion Link has told me variously that:
- This is a very rare Synergy issue and that I must turn off the Synergy feature on the phone (would that this could be done per Palm it can NOT be done).
- Only TWO people have ever had this issue (me and someone else unnamed);
- That this is a common problem with the Palm Pre, but Companion Link works fine with every other phone
- I e-mailed them my contact list and they SWORE to me that they were unable to duplicate my problem on their computers. (I don’t believe this)
- AND has most recently told me that there is nothing more they can do for me, that I will have to find a solution myself.
Palm has said that there is nothing they can do for me if third party software doesn’t work properly with the phone.
This does appear to be the Synergy feature run amok. But how to correct it???????
I love the Palm Pre. I love my Palm Desktop 4.2 software.
If I can’t get this fixed shortly, I guess I’m going to have to move back to a Treo 680.
Does anyone out there please, please, please have a solution or a suggestion that will help?
Post relates to: Pre Plus p101vzw (Verizon)

Hello,
I am almost as frustrated as you. Purchased my pre plus back in may and bought the companion link software immediately ( I have synced via usb for years on other palms to lotus notes) All the information from companion link states that it does the job. I only need to sync my calendar, no contacts.   I have put in a ridiculous amount of time with palm, my IT department and Companion link, IT HAS NEVER EVER EVER WORKED.   I deleted, re installed, upgraded, tried different steps in different orders, I have gotten a new phone, tried it on multiple computers. NOTHING WORKS.   Probably been through all these steps listed 50 times by now. Actually I think that companion link doesn't work for palm pre plus, they just are not willing to say so and advertise that is does work.
I am extremely disappointed in my pre because of this. I did my research before making my purchase, it appeared possible.    I WAS a long term palm user. Currently looking at new phones and never again a palm. Companion link should be more careful about what they say they can do. One of the service techs actually told me that if I wanted it to work I should ditch my palm. That's service for ya.
Good luck, the fight got the better of me. I am done.

Help in Unlocking a Palm Pre Plus from AT&T!!

Hello,
I am new to the forum and also to how a phone is being unlocked.
I have just received my new Palm Pre Plus purchased from AT&T USA with our any commitment, it now turns out it is locked and as it is new without any profile.
As I am living in Thailand where the phone will be used, with a local SIM card and plan.
I have tried through Nextgen Server to unlock the phone with out success, so I need some help now.
Been able to boot into recovery mode and run the webOS doctor.
Now the problem is how do I run the activate-Bypass tool?
If I put in my local SIM card the phone ask for the net work pin code, which I believe I should get through the tool from Nextgen Server?
Hope some one can guide me step by step.
Thank you in advance.
Post relates to: Pre Plus p100una (AT&T)
This question was solved.
View Solution.

Since you are living in Thailand, IMO the EU unbranded Palm Pre 2 will be your best option there:
1. I'ts already unlocked.
2. You'll get access to the UMTS/HSDPA (3G) bands instead of just EDGE (2G).
3. webOS 2.x access
The ATT Pre Plus was meant to be used in the North America region. Just pop in the SIM card into the EU Pre2 and let her rip!
Due note that running the activate-Bypass tool will put your phone in a pure "dev-mode" so it will not have ability to access the Palm Profile, make phone calls, nor SMS, but WiFi data connection will be possible still. If you get the Pre 2, there will be no need to use that tool for you just dial #*DEVMODE# when its done booting up and it goes right into devmode, bypassing palm profile activation. Same limitations will apply there too in devmode.
If you have already ran the doctor, then open command (Windows) or terminal (Mac) and type this in when have downloaded the tool:
java -jar devicetool.jar
You will know if it worked if the device currently in recovery mode just starts booting up on its own and takes you to the desktop rather then profile setup.

I have a new Palm Pre Plus - can I have more than one Google G-Mail Account on the phone?

I have a general G-Mail account and it has started getting too busy with advertisements etc. I'm thinking about changing to a different e-mail address but don't know what yet.
I have an old Palm Centro I used to Synch with my laptop. Now I need to do this with G-Mail. So I created a unique g-mail account that would only contain my calendar and contact information - i called it "palm.last name" - made sense to me.
When I try to add it to my Palm Pre Plus I am unable to sign in. I'm wondering if you are limited to the number of Gmail e-mail accounts you can have on the phone. If i can only have 1 then I don't want my e-mail to be "palm.last name" and give that out to people - that would not make sense to them.
I already have a Yahoo Account and I'm thinking about another Yahoo Account to keep some e-mails and instant messages separate from my personal Yahoo. If I cannot add more than 1 account, this is going to be a problem.
Thank you for any assistance you can provide.

Hi, and welcome to the Palm Support Community.
You should be able to add your second Gmail account without any problem...I have two Gmail accounts on my Pre and have no difficulties.
When you say you are unable to "sign in", I assume you mean you are unable to sync the email and calendar on your new account? Double-checking your user name and password are the only things that come to mind.
smkranz
I am a volunteer, and not an HP employee.
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http://blog.oit.wvu.edu/2009/04/07/gmigrate/
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When I go to make a new acount in Mail it asks me for
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you have to get Yahoo premium service
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Mail Plus
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Business Mail
The ultimate small business email solution. Includes your own domain, 10 email accounts, POP access, no ads and more for only $9.95/month.

Help setting up POP in Mail

I just got my new iMac today and I'm trying to set up our two mail accounts. So far, I have the accounts set up and I can receive emails on both accounts, but my first problem is:
I'm getting 2-3 emails that are all the same
and the next problem is I cannot send mail from either account. The POP server and the SMTP server are the same: mail.beyondbb.com. When I try to send mail, I get the following error:
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Then it gives me the alternative severs to choose from... one is a .mac and the other is the mail.beyondbb.com: with the email address next to it.
Can anyone tell me what I am doing wrong and why I am getting duplicates??
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Have you taken a look at the information on postfix.org./Documents
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Thank you for visiting Apple Support Communities.
I would need clarification on the exact issue you are experiencing will mail to provide a better answer. However, here is a troubleshooting article that I would recommend going through.
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My iCloud mail is already on the iPhone 4S

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I need help being pushed over the Palm Pre Plus fence......

I posted this on another site, but didn't get much of a response. Sorry I couldn't easily find this searching the forum and I hope this is posted in the right place.
The first time I touched the PPP it felt comfortable and after playing with it for a while, it seems like a great device. My only concerns about the PPP are:
1) The keyboard seems like it may take getting used to and I believe I saw an app for a virtual keyboard, but wanted to know how good the virtual keyboard app is and if there any alternatives out there since I really like the idea of 3 keyboard options.
2) My second concern (which basically arose because the small keyboard and trying to type on it) is whether auto-correct/suggest is in the latest webOS update or are there any plans to include it in the near future or finally are there any good Palm apps that do it well.
BTW my company only allows certain phones and my second contender is the Samsung Omnia II, since the DROID has not been approved yet due to security issues.
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There is a free downloadable program called web os quick install. Here you can find hundreds of free apps and "patches" that can change the appearance and operations of your pre. You can get a great virtual keyboard and can also increase the amount of auto correct words; however, as stated above, it doe not included auto correct. However, you can purchase several virtual keyboards that I believe do include auto correct.
The other responder is wrong, with all due respect, about the various keyboards not working will all apps. One of the patches you can install (from web os quick install) will make the accelerometer work with almost all important apps like email, text, and many websites that can not normally be viewed in landscape.
I researched virtually every phone on the market for over a week. I was also hesitant about making the change, but I am so happy I did. The phone is amazing and I find every excuse I can to use it because it so fun to operate. Make the leap man. The grass truly is greener on this side of the fence.

Hi please help! After setting up a new mail account my wifi button has greyed out. I've tried rebooting it ie turning off and on but no joy. I'm a complete technophobe and have no idea what to do next. I can receive emails but am unable to reply. HELP PLS

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it's' an issue on 4S..... here same problem, even after restore the firmware.... wifi and bt are lost....

Help setting up work e-mail on my Palm Pre Plus

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