HELP: SharePoint 2013 Search NOT working - unable to resolve

I'm a newbie still and don't understand how to read the log to solve this problem. I haven't been able to get search working since deployment.
************* Log Below ***********************
Exception occured in scope Microsoft.Office.Server.Search.Query.SearchExecutor.ExecuteQueries. Exception=Microsoft.Office.Server.Search.Query.InternalQueryErrorException: Search has encountered a problem that prevents results from being returned.  If
the issue persists, please contact your administrator.    
 at Microsoft.Office.Server.Search.Administration.SearchServiceApplicationProxy.ThrowGenericQueryException(String operationName)    
 at Microsoft.Office.Server.Search.Administration.SearchServiceApplicationProxy.DoSpLoadBalancedUriWsOp[T](WebServiceBackedOperation`1 webServiceCall, Int32 timeoutInMilliseconds, Int32 wcfTimeoutInMilliseconds, String operationName)    
 at Microsoft.Office.Server.Search.Administration.SearchServiceApplicationProxy.DoWebServiceBackedOperation[T](String operationName, Int32 timeoutInMilliseconds, Int32 wcfTimeoutInMilliseconds, WebServiceBackedOperation`1 webServiceCall)    
 at Microsoft.Office.Server.Search.Administration.SearchServiceApplicationProxy.Execute(QueryProperties properties)    
 at Microsoft.Office.Server.Search.Query.Query.ExecuteQuery()    
 at Microsoft.Office.Server.Search.Query.SearchExecutor.ExecuteQueryInternal(Query query)    
 at Microsoft.Office.Server.Search.Query.SearchExecutor.ExecuteQuery(Query query)    
 at Microsoft.Office.Server.Search.Query.SearchExecutor.ExecuteQueries(Dictionary`2 queries, Boolean handleExceptions)    
 at Microsoft.Office.Server.Search.Query.SearchExecutor.<>c__DisplayClass16.<ExecuteQueries_Client>b__14()    
 at Microsoft.Office.Server.Search.Query.SearchExecutor.RunWithRemoteAPIsPermission[T](Func`1 f)    
 at Microsoft.Office.Server.Search.Query.SearchExecutor.ExecuteQueries_Client(String[] queryIds, Query[] queries, Boolean handleExceptions)    
 at Microsoft.Office.Server.Search.Query.SearchExecutorServerStub.InvokeMethod(Object target, String methodName, XmlNodeList xmlargs, ProxyContext proxyContext, Boolean& isVoid)    
 at Microsoft.SharePoint.Client.ServerStub.InvokeMethodWithMonitoredScope(Object target, String methodName, XmlNodeList args, ProxyContext proxyContext, Boolean& isVoid)

Hi cagman,
Please make sure Search Host Controller Service, Search Query and Site Settings Service, SharePoint Server Search are started on manange services on server.
Then check the Search service application, and make sure search application topology is ok.
Then reset Index, and run a full crawl. After crawling, search again, compare the result.
In addition, here are some similar posts, please check if they are useful for you:
http://sp-vinod.blogspot.jp/2014/02/getting-results-failed.html
http://williamvanstrien.blogspot.jp/2014/06/sharepoint-2013-search.html
Thanks,
Wendy
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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    • Finally, we involved the Product group and we found out that we need to run an extra PowerShell commandlet apart from following the steps to register it in SP 2010 (given in this link:- http://msdn.microsoft.com/en-us/library/hh694268(v=office.14).aspx )
    • We ran the commandlet described here in this article http://technet.microsoft.com/en-us/library/jj219556.aspx.
    • The New-SPEnterpriseSearchFileFormat cmdlet adds a new file format and a corresponding file name extension to the search parsing system. This binds the file format to a filter-based format handler in the search parsing system. Thus, the search parsing system can only parse the new file format if the user has installed a corresponding filter-based format handler, an IFilter, for the new file format. If the installed IFilter registers more than one file name extension, the user must use the New-SPEnterpriseSearchFileFormat cmdlet to add a new file format to the parsing system for each of these file name extensions. The user must also ensure that the file name extension of the new file format is a member of the file-type inclusion list. The file-type inclusion list specifies which files that are crawled, based on their file name extensions. The system will only consider the new file format after a restart of the content processing components
    • The example for our scenario would be something like this:-
    New-SPEnterpriseSearchFileFormat -SearchApplication $ssa -FormatId dwg -FormatName DWGFiles -MimeType application/dwg
    • Then, we restarted the SharePoint Search Host controller service on the machine where you have installed the iFilter and this resolved our issue and we were able to successfully search with .dwg files using the custom iFilter.
    i am not quite sure if search treating your file as an XML file, if it is true, perhaps you can check this xmlmapper:http://msdn.microsoft.com/en-us/library/ff795813(v=office.14).aspx
    Regards,
    Aries
    Microsoft Online Community Support
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • Office Web Apps - Preview Sharepoint 2010 documents in Sharepoint 2013 Search Results...again

    Hi,
    I found a thread in this forum With an answere to a similiar question here:
    http://social.technet.microsoft.com/Forums/en-US/28bc1e27-4a65-4c61-9b3e-cb9dad17f779/office-web-apps-preview-sharepoint-2010-documents-in-sharepoint-2013-search-results?forum=sharepointsearch&prof=required
    ...With the answere:
    "OWA uses an access token to talk to SharePoint 2013.  It cannot use this when talking to 2010.  In order to work with 2010, you have to create a custom display template that converts the file url to an openurl link. "
    BUT...
    may anyone give more information how to do this?
    Links to articles? Links to description and samples?
    jik

    Hi,
    According to your description, my understanding is that you want to preview documents from SharePoint 2010 in search results in SharePoint 2013.
    Per my knowledge, the Office Web Apps is configured to work with SharePoint 2013, so it will not work with documents in SharePoint 2010.
    I recommend to configure Office Web Apps to work with SharePoint 2010
    and make sure that documents can be previewed in SharePoint 2010 using Office Web Apps to see if the documents can be previewed in SharePoint 2013 search result.
    http://technet.microsoft.com/en-us/library/ff431687(v=office.14).aspx
    Best regards.
    Thanks
    Victoria Xia
    TechNet Community Support

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