Help signing in

Hi, I have set up a new account as I can't sign in. I requested a new password but it sent the request email for the new account. Therefore I can't get to my old account.
The online help just keeps looping and not solving the problem. Therefore, How do I contact someone directley to allow me to access you old account? Thanks

if there are more than one account associated with one email address, there will be a drodown selection menu in the password reset token page where the user can select which account they want to request a password reset token for ;
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Please paste the error snapshot !!

Cs5 help sign-in always fails with valid email and password

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[OK]"

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This question was posted in response to the following article: http://helpx.adobe.com/acrobat/using/signing-pdfs.html

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