Help since downloading windows 10 laptop wont close down properly

can some one HELP ME PLEASE 5th aug 15since downloading windows 10 on my laptop a few days agomy laptop is slow to start up and will not completely shut down the screen goes off but the turn on button stays liteive checked all the display settings and have the setting set to shut down once the lid is shut this DONT HAPPEN . ive even restored the setting but no goodim not a pc wizz so can some one tell me in ENGLISH not in pc gargon lol what i need to dothank you

Look here....for more tips.. HP Notebook PCs - Upgrading to Windows 10
HP PCs - Understanding and Using Windows 10
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Sat Nov 8 14:00:39 2014
Panic Report ***
panic(cpu 0 caller 0xffffff802a21e80a): Kernel trap at 0xffffff7fabaa5e28, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002d4e8000, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff803cbbf000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff81352f3b50, RBP: 0xffffff81352f3bf0, RSI: 0x0000000000000240, RDI: 0xffffff803cbbf000
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x000000e492137674, R11: 0x000000e4917aebcc
R12: 0x0000000000000000, R13: 0x000000000000023e, R14: 0xffffff803cc90000, R15: 0x0000000000000000
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Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x0
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0xffffff81352f3800 : 0xffffff802a13a811
0xffffff81352f3880 : 0xffffff802a21e80a
0xffffff81352f3a40 : 0xffffff802a23a443
0xffffff81352f3a60 : 0xffffff7fabaa5e28
0xffffff81352f3bf0 : 0xffffff7fabbbd0a2
0xffffff81352f3cb0 : 0xffffff7fab9a64a3
0xffffff81352f3d00 : 0xffffff7fab9a91be
0xffffff81352f3db0 : 0xffffff7fab9a80f2
0xffffff81352f3dc0 : 0xffffff802a6d8008
0xffffff81352f3e20 : 0xffffff7fab9a8d0b
0xffffff81352f3e50 : 0xffffff802a6c5a03
0xffffff81352f3ee0 : 0xffffff802a6be797
0xffffff81352f3f00 : 0xffffff802a16be13
0xffffff81352f3fb0 : 0xffffff802a2192c7
      Kernel Extensions in backtrace:
         com.apple.driver.AirPort.Brcm4360(900.19.8)[E6DF5F6D-3476-3BA6-B49B-BAADEC7DF58 0]@0xffffff7fab994000->0xffffff7fabf6afff
            dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b8)[25CEDABE-0952-309D-AC20-A39DF84 9DFB7]@0xffffff7fab679000
            dependency: com.apple.iokit.IO80211Family(700.52)[13EA5B53-E76C-3F27-A9CA-6D3B59AE6F44]@0xf fffff7fab8e1000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7faa924000
            dependency: com.apple.iokit.IONetworkingFamily(3.2)[247581D8-DFC5-3AAE-B079-3D13F5514C2B]@0 xffffff7fab235000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:     0x0000000029e00000
Kernel text base: 0xffffff802a000000
__HIB text base: 0xffffff8029f00000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 981693498948
last loaded kext at 264463654768: com.apple.filesystems.msdosfs      1.10 (addr 0xffffff7facd6e000, size 69632)
last unloaded kext at 325959214682: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7facd6e000, size 61440)
loaded kexts:
com.apple.driver.AudioAUUC           1.70
com.apple.filesystems.autofs            3.0
com.apple.driver.AppleBluetoothMultitouch         85.3
com.apple.iokit.IOBluetoothSerialManager            4.3.0f10
com.apple.driver.AppleHWSensor   1.9.5d0
com.apple.driver.AppleMikeyHIDDriver     124
com.apple.driver.AGPM        100.14.37
com.apple.driver.ApplePlatformEnabler    2.1.0d1
com.apple.driver.X86PlatformShim            1.0.0
com.apple.driver.AppleOSXWatchdog        1
com.apple.driver.AppleMikeyDriver           266.5
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleUpstreamUserClient          3.6.1
com.apple.GeForce    10.0.0
com.apple.iokit.IOUserEthernet       1.0.1
com.apple.Dont_Steal_Mac_OS_X      7.0.0
com.apple.driver.AppleThunderboltIP       2.0.2
com.apple.driver.AppleHWAccess   1
com.apple.driver.AppleHV    1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport           4.3.0f10
com.apple.driver.AppleSMCLMU     2.0.4d1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelHD4000Graphics       10.0.0
com.apple.driver.AppleIntelFramebufferCapri     10.0.0
com.apple.driver.AppleMCCSControl          1.2.10
com.apple.iokit.SCSITaskUserClient            3.7.0
com.apple.driver.AppleUSBODD      3.5.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache            35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage           2.6.5
com.apple.iokit.AppleBCM5701Ethernet   10.1.2b3
com.apple.driver.AppleSDXC           1.6.5
com.apple.driver.AirPort.Brcm4360           900.19.8
com.apple.driver.AppleAHCIPort     3.0.7
com.apple.driver.AppleUSBHub      705.4.1
com.apple.driver.AppleUSBXHCI     705.4.14
com.apple.driver.AppleUSBEHCI     705.4.14
com.apple.driver.AppleHPET           1.8
com.apple.driver.AppleACPIButtons           3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS       2.1
com.apple.driver.AppleACPIEC        3.1
com.apple.driver.AppleAPIC            1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          218.0.0
com.apple.nke.applicationfirewall   161
com.apple.security.quarantine        3
com.apple.security.TMSafetyNet     8
com.apple.driver.AppleIntelCPUPowerManagement        218.0.0
com.apple.kext.triggers         1.0
com.apple.driver.AppleBluetoothHIDKeyboard    175.5
com.apple.driver.AppleHIDKeyboard         175.5
com.apple.driver.IOBluetoothHIDDriver    4.3.0f10
com.apple.driver.AppleMultitouchDriver   260.30
com.apple.iokit.IOSerialFamily         11
com.apple.driver.DspFuncLib          266.5
com.apple.kext.OSvKernDSPLib      1.15
com.apple.iokit.IOAudioFamily         200.6
com.apple.vecLib.kext           1.2.0
com.apple.nvidia.driver.NVDAGK100Hal    10.0.0
com.apple.nvidia.driver.NVDAResman        10.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IOUSBUserClient     705.4.0
com.apple.driver.AppleThunderboltEDMSink       4.0.2
com.apple.driver.AppleSMBusPCI   1.0.12d1
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleHDAController        266.5
com.apple.iokit.IOHDAFamily           266.5
com.apple.iokit.IOSurface     97
com.apple.iokit.IOAcceleratorFamily2         156.4
com.apple.AppleGraphicsDeviceControl     3.7.21
com.apple.iokit.IONDRVSupport      2.4.1
com.apple.driver.AppleSMBusController    1.0.13d1
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice       3.7.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass     3.7.0
com.apple.iokit.IOSCSIArchitectureModelFamily   3.7.0
com.apple.driver.AppleUSBMergeNub       705.4.0
com.apple.driver.AppleUSBComposite        705.4.9
com.apple.driver.AppleThunderboltDPInAdapter            4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter         4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily    4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter     2.0.2
com.apple.driver.AppleThunderboltNHI    3.1.7
com.apple.iokit.IOThunderboltFamily         4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family       700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily           3.2
com.apple.iokit.IOAHCIFamily          2.7.0
com.apple.iokit.IOUSBFamily            705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime            2.0
com.apple.iokit.IOHIDFamily            2.0.0
com.apple.iokit.IOSMBusFamily       1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore     2
com.apple.driver.AppleMobileFileIntegrity            1.0.5
com.apple.driver.AppleCredentialManager           1.0
com.apple.driver.DiskImages           389.1
com.apple.iokit.IOStorageFamily      2.0
com.apple.iokit.IOReportFamily       31
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform         3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto     1.0
com.apple.kec.Libm   1
com.apple.kec.pthread          1
Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f5
Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD ST1000LM024, 1 TB
USB Device: HD-LBU3
USB Device: Hub
USB Device: Apple USB SuperDrive
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4

FF downloaded. opens but after 30secs closes down of its own accord.

The latest version of Firefox is installed.
I can open it without a problem but after about 30 seconds it closes down.
When I try to reopen nothing happens.
The trouble shooting "auto Add" does not work and I cannot do it manually because I cannot open FF

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Are you still facing this issue?
Have you tried to create a new user profile and test again. If not, you may try it. Have you tried to install latest updates for Acrobat.
You may also try repair disk permission in safe mode.: http://support.apple.com/kb/HT1564?viewlocale=en_US Repair disk permission: Repair Disk Permissions and Repair Disk - Battle.net Support
Regards,
Tariq Ahmad.

Help since downloading windows 10 laptop wont close down properly

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