Help! Skype won't sign in!

I've uninstalled and reinstalled Skype. It says I have the latest version. But when I try and sign in the sign in screen opens and it says "Signing in..." and the little spinney thing just keeps spinning and spinning and spinnung. I don't know what to do next. Any help is greatly appreciated!
Solved!
Go to Solution.

cjph01 wrote:
I have the same problem
Skype won't let me leave a video message although normal chats work OK.
I uninstalled Skype and then reinstalled with version 7.1.105.
I left the 'start up Skype after downloading' ticked. Onve downloaded, I did not get the screen 'SkypeSetup'. It automatically went to the login screen. I logged in and again the cirular 'busy' icone started.....and after many minutes is still going - so I cannot proceed further
I have deleted temporary internet file
My AV is Norton 360, up to date
My operating system is Windows 7
My browser is IE11
Can you help please?
Try to disable Norton 360 Firewall:
http://kb.netgear.com/app/answers/detail/a_id/20019/~/how-to-disable-the-norton-360-security-firewal...

Similar Messages

Skype won't sign in here is the log file.

Skype won't sign in and I have tried a lot of things. I just followed the instructions here just to get the log file. I don't know if I did it right. https://support.skype.com/en/faq/FA12233/what-should-i-do-if-i-get-a-blank-blue-screen-when-i-try-si...
Solved!
Go to Solution.
Attachments:
debug-20141006-1138#1.zip ‏983 KB

Try to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

App version of Skype won't sign in

For some reason the Skype app on my install of Windows 8.1 Enterprise will not sign me in. I've tried uninstalling and reinstalling it a couple of times.
I've tried the steps outlined here: http://community.skype.com/t5/Modern-Windows-for-users-on/Oops-there-was-a-problem-Please-restart-Skype-or-try-again/m-p/1271790/highlight/true#M3388 I tried sfc /scannow still no luck.
Still can't get it to sign in for some reason. My login works just fine for the desktop app, but I like being able to snap the Skype app to the side of a monitor for chatting, but for the life of me I can't figure out why it won't sign in.
It just sits there attempting to sign in for roughly 3 minutes and then fails with Oops...There was a problem, please restart Skype or Try Again. Any further ideas on this?

Then why the heck do you still have it on the store like it works? And why just a generic "Something went wrong" error message than having it say "we can't sign you in because this version of Skype has been deprecated"? I wasted four and a half hours this morning troubleshooting this because nobdoy at Microsoft stopped and thought to have the common courtesty to maybe have an actually informative error message about the failed sign in and remove the non-working application from the Microsoft Store.
Jeez, and here I was thinking Microsoft was a professional company that cared about end user experience. Nope, they just leave you with a cryptic error message making you think it's something wrong on your side rather than the truth...
Also, thank you so much for removing wonderful features that worked without any problems whatsoever before. I don't know what I would have done had I been able to keep using Skype conveniently...
And that isn't even to mention how it breaks the People app too. It has your Skype contacts in there, but now since Skype doesn't work when you go in there and tell it to IM or call someone it just goes "durr, I don't know what to do."
If you're going to change a workflow like that, at least tell the other places that rely on the Moden Skype app to gracefully redirect to the new worflow.

Skype won't sign me in after update

Hello, there!
Just downloaded the latest update and skype is not signing in. I have chrome and the other answers are related to IE.
Thank you,
Annoyed Android

What version of Windows are you on (XP, Vista, Windows 7, Windows 8 )? Is it 32-bit or 64-bit?
http://support.microsoft.com/kb/827218
What is the version of Internet Explorer installed on your computer?
In Internet Explorer go to Help -> About Internet Explorer.
P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

Skype won't sign in, leaves infinite loading scree...

About an hour or so ago, I had logged off skype and went to go do something. After coming back and attempting to sign in, I can no longer sign in and I just get a spinning circle that won't do anything saying "signing in". I have checked my Firewall settings and Anti-Virus settings (I dont use Norton or McAfee, they are bad honestly). Ive even deleted Skype out of Roaming files, reinstalled twice, and nothing works.

I have the same problem, help anyone?

My Skype Won't Sign In?

My skype is stuck on the sign in screen everytime I open Skype, can anyone help?
Running on Windows Vista.

What exactly is the version of Skype installed on your computer? In Skype go to Help -> About Skype.
What is the version of Internet Explorer installed on your computer?
In Internet Explorer go to Help -> About Internet Explorer.
P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

Kindle Fire - Skype won't sign in

Hi hope someone can help, I sideloaded Skype to my kindle fire and installed it, however, it just keeps saying 'signing in' and nothing else happens. I only want voice calls, so the video is immaterial. If some kind soul could give me some advice I would be very grateful.

Try to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

Skype won't sign in on Windows 8.1

So every time I try to sign in to Skype on Windows 8.1 using the desktop version or the app version, it freezes on Signing In. I've tried compatibility mode, and it works fine on my phone, but I can't get it working on my computer. I upgraded to 8.1 from 8, by the way. And Skype launches in literally two seconds on my phone. I would really appreciate help with this.

TheMonkey78 wrote:
So every time I try to sign in to Skype on Windows 8.1 using the desktop version or the app version, it freezes on Signing In. I've tried compatibility mode, and it works fine on my phone, but I can't get it working on my computer. I upgraded to 8.1 from 8, by the way. And Skype launches in literally two seconds on my phone. I would really appreciate help with this.
By the way, I mean it freezes on the blue "Signing in" screen and the animation just goes on forever.

Help skype won't let me access account information

so I logged out of my skype through my PC and when I try to relog back in it keeps saying incorrect password so I go to reset password with my Gmail and it keeps sending me over to hotmail and all it does it change my hotmail password not my skype
can someone please help me ASAP I Am still signed in through mobile and use my skype for major gaming purpose
Side note : sorry for wrong section i was freaking and I think I fixed it through looking deep within saved files on my PC and found password would have never guess I put that

Try restarting iChat, Quit and start again.
Seems there was problem 2 days ago with log dont know if its still going on http://discussions.apple.com/message.jspa?messageID=9333043#9333043

Skype won't sign in.

When ever I try to sign in with my account with skype, it sticks at the moving circle, then it says Skype can't connect.
I've tried
>Re-Installing.
>Resetting Internet Explorer & Updating.
>Installing a old version of Skype.
>Disabling fire-wall.
>Restarting my PC.
>Disabling skype compatibility mode.
>Updating Skype.
>Verfing my Pass/Username.
>Port-Fowarding.
I can sign in using my phone, but not with my PC, Can anyone please assist me?

Same here. I have to kill the process in order to stop it.
Once I've killed the process, if I reinstall, it logs in. So now, every time I want to start the program (whether by reboot or by exiting and then opening again), I have to kill the process and reinstall with the latest version in order to login.

Skype won't let me sign out or quit

My computer has been on standby for 3 days now because Skype won't let me quit or sign out. I can do other things on my computer while having Skype frozen but when I try to shut down my computer, it says Skype cancelled the shut down.
It would mean the world to me if a good samaritan could help me fix this really bothering issue.
Additional Info:
Computer: Macbook pro
Skype edition: 5.4
Solved!
Go to Solution.

I am having the exact same problem, my laptop (macbook pro) has been on for a week, this is because whenever i try to shut it down it won't let me as it says 'to try again quit skype then restart from the apple menu', i have tried many times to quit skype but it is not working therefore my laptop is overheating.. what do i do?!
I would really appreciate it if somebody could help me because the last thing i want is for my laptop to break!
Thank you

My iMessage doesn't work, and I keep getting a message saying I've lost Internet connection(when really my wifi is just fine) and it won't sign me in. Help?

My iMessage doesn't work, and I keep getting a message saying I've lost Internet connection(when really my wifi is just fine) and it won't sign me in. Help?

Thank you soo much ! Every now and then I would check my DNS and it would say 8.8.8.8 but I just checked now and realised it was somethin something something THANK YUU SOO MUCH ! REALLY APPRECIATE IT AND YU DESERVE THOSE 49,085 points !!!

Skype doesn't sign in

Hey,
I am using skype on my laptop , tablet and android.
My skype refuses to sign in "incorrect password or skype name" , I resested the password and still it doesn't sign in on any of my devices.
I can sign in to the skype website, with the same username and password. But when I use it on the application itself it doesn't work.
In addition, if I try to use my microsoft account, the skype recognizes the account but doesn't sign in.
1. Anyone has a solution?
2. How can I contact the support of Skype ( Their actual support email)?! I don't want to look for the answers in the forum, I have money on my account.
Thanks!

This exactly describes my problem, which went from bad (i.e., intermittent) to worse (i.e., never working) after the OS 10.10.3 Supplemental Update. I have tried many times. But after login, Skype just spins and hanges until I force-quit it. Except once, when it actually crashed.
Upgrading from 7.6 to 7.7 hasn't helped. Deleting the Application Support/Skype folder hasn't helped. Deleting the relevant Preferences file hasn't helped.

Skype keeps on signing me out automatically after ...

Hi there, I just want to let you know, for the past few days, my Skype decided to sign itself out after a couple of hours, here are the steps I took to see if things improved, 1. I have unlinked my Microsoft account, 2. I have unlinked my Facebook account, then I have relinked my Microsoft account, so far, it staied stable, I tried relinking my Facebook account, there is where it started signing me out once again. I hope I'm not being singled out here as I've heard that others aren't having the same issue.

When you are automatically signed out of Skype after linking your Microsoft account:
Do you land on the Skype sign in screen again?
Any error message shown on that like "We've signed you out because..."?
Also: Do you happen to use the "Windows Live Mail" app with that same Microsoft account? We've seen reports of users getting signed out of Skype if they use that app: http://community.skype.com/t5/Windows-desktop-client/Having-to-log-back-into-Skype-every-time-I-open...
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

My iCloud email account won't sign in!

My iCloud email account won't sign in. Every time i try to long on it say "Unable to verify account name or password". I just reset the password to what i thought was my iCloud account, but ended up just being my apple ID. It signs in on my iphone with the password i try to type in to my Mac but it says it's wrong, help??

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.

Help! Skype won't sign in!

Similar Messages

Maybe you are looking for