Help solving iOS iTunes video app issue

hello all,
i have a weird issue on my iOS devices vs my Apple TV and Mac Mini running Yosemite. All my devices are updates to the latest OSs.
the issue is, whenever I purchase or redeem a movie. It is always ready for streaming from the cloud on my Apple TV and Mac Mini.
but on my iPad 4 and iPhone 5s that same movie takes days and sometimes over a week to show up in the video app for streaming. Yes I do know I can download the movie. But why does it take so long to populate on my iPhone and iPad vs my Apple TV and Mac??
can anyone help me resolve this issue?

Hi Nikesh
I am having the same problem.  I downloaded purchased workout videos onto my iMac then I transfer them to my iPad and hook it up to my TV. It worked great on iOS6 but now I can't see the chapters on iOS7.  The workout videos are under Home Videos Tab and there is no way to see the chapters. 
Have you found any solutions to this?  a different app?  Soooooo frustrating!
thanks
Laura

Similar Messages

  • WINDOWS VISTA ITUNES VIDEO PLAYBACK ISSUE!!!!!! AAHHHHHHH!!! HELP!!!!!!!!!!

    am using a Dell XPS GEN 5 PC with Windows Vista Premium Edition as the current OS installed. I have latested up date for Itunes and QuickTime (7.1.6) Installed. I have recently bought and downloaded 3 of the Original Star Trek Tv Shows from Itunes. When I try and play one of them, they don't work. The Screen comes up, the show starts, then stops. Sometimes the sound keeps on playing, and then stops. Sometimes it just dosent even come on. I'm guessing (as a highly advanced Windows PC User) That this ia a "video/playback issue, related to a Apple/Vista Compatibility problem. I would like help solving this problem.

    hi slideaway!
    my computer has a right proper meltdown, switching itself off and restarting to a "Windows has recovered from a serious error" sort of message.
    good lord. are you getting any sort of blue screen? if so, what numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
    here's a reference on the sorts of things i'm asking about:
    Troubleshooting Windows Stop Messages
    if you're not seeing a blue screen (or just a flash of one), we can use this technique to make hidden blue screens appear for us:
    1) Open your system control panel (Start->Control Panels->System).
    2) Select the "Advanced" tab.
    3) Click the "Startup and Recover" section's "Settings" button
    4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
    love, b

  • IPad iTunes U App Issue (iOS 6)

    Greetings All;
    I've encountered an issue with the iPad (iPad 2) iTunes U app after the upgrade to iOS 6.  After upgrading the iOS and the iTunes app, the graphics no longer appear...only a list of the content (see attache screen shot).  Also, when the "Notable" tab is selected no content appears...only a blank page.  On the other hand, when you select "Catagories", the content appears as expected.  Anyone else experiencing this issue?  Any feedback would be appreciated.  All the best...
    Syd Rodocker
    Apple iTunes U Administrator
    Tennessee State Department of Education
    Tennessee's Electronic Learning Center

    Syd,
    I am brand new to this Apple world and have the pleasure of now supporting iPods here at school. I rec'd the email directing me towards the www.tnelc.org resource. Looks like good stuff and a great resource. However, my iPods with iOS6 will not play nice with iTunes U.
    I am able to get to these resources with my Windows 7 machine but my iPods will not let me in to the iTunes U app. When I click on the link for the app nothing happens.When I try to register as a teacher it gets stuck on the profile page wanting my photo but not allowing me to upload it. It appears the upgrade to iOS6 has broken our iPods.
    Based on google research over the last couple of days, which is how I found this thread, it appears we are not alone with iOS6 problems. Are we just waiting for an Apple patch / upgrade or is there something I can do to resolve this.
    Thanks
    Steve Tompkins
    Copper Basin High School
    Tech Teacher and IT Support
    Polk County TN

  • How to transfer music from PC to my iPad mini and iTunes Store app issue

    I am new with IPad mini, and have issues with music on device:
    A) I wonder whether I can transfer music from PC to device (A 1432) and
    B) I have problems 'approaching' iTunes Store app because it shows on screen interface for iTunes U app (which I downloaded previously and deleted it in the meantime because of this problems)...cannot shut it down because there is no way to exit this mode.
    hope someone will help so I can finally have some music on device.
    Thanks!

    Thanks a lot Ralph9430!
    I did manage to solve problem of music transfer iPad mini-PC, however I didn't succeed in approaching iTunes Store and there is nothing in the manual about it.
    When I open application I have iTunes U interface and cannot move anywhere but close app. I did try to re -enter pass and ID in iTunes Store app settings but nothing changed.
    Does anyone have any idea what to do in order to have approach to ITunes Store.
    Tnx!

  • Video titles missing from iOS 7 video app

    The new video app in iOS 7 shows you icons of each video.  But the title of the video has been removed (iOS 6 would show an icon AND the title).  Can that be restored?  I don't want to have to select each individual video, go to that video's screen to find out which video/tv shoe/movie it is, go back to the main screen, select the next video, etc., until I find the one I want.

    i agree. on ios 6, I had a list of the titles.  Now I have to guess what the videos are (some have totally black frames) and hit them hoping to get the correct one or one nearby - as they are in alphabetical order.  I am a professional videographer and this makes it more difficult for me to demo my material.  There is no option I can tell to change the behavior.
    Shame - I also had an issue with a change they made to the music play (you can no longer drill down on genre and get just artists, albums and then songs in that genre).  Apple has said this is by design.
    Looks like I now need a new third party music app and video app.  Apple does not understand that when you upgrade or improve functionality, you don't remove prior functionality - you make it at least an option.
    (I even consider a 'workaround' by unchecking everything in spotlight search but videos but there is nothing I know of [or is there] that matches everything like an asterisk does in windows)
    Joel

  • IPhone iOS 7 - Video app crashes/exits

    Hi, on an IPhone 5S, running iOS 7.0.2, my 'Videos' app crashes and exits when I delete a movie. When I go back into the app the video has indeed deleted but the crash/exit is a hassle. Any fix for this at all?  Thanks!

    What is needed here is a little perspective:
    SCC from NY wrote:
    Hmmmm... Let me try to make it clear for you.
    1. There is a problem, many of us have it.
    3. Apple has NOT yet released a fix. The problem has been there since IOS 7.0. We are currently at 7.02.
    Therefore, Apple is in fact ignoring it, and I really wish they did not.
    You may think that "many" of you have this problem, but I doubt seriously that it comes close to the number of people that are reporting problem with Wifi, Messaging, and the ability to actually see what is on their phones or iPads. So, in the scheme of things, this is an annoyance, at best.
    Releases that have come out up to this point are addressing critical problems.
    2. Apple is NOT acknowledging it, there is no thread where they admit this problem exists.
    4. There is no announcement of an update, nor is there any sign that this issue is being fixed or discussed or tackled by Apple in any way. So it has not been "fixed in an update".
    Therefore, Apple is in fact ignoring it, and I really wish they did not.
    At what point in the entire life of iPhones and iOS have you seen a "thread" from Apple discussing issues that they are working on to fix?
    At what point in the entire life of iPhones and iOS have you seen an "announcement" of a versioned update?
    Why would the lack of either make you draw the conclusion that Apple is "ignoring" it.
    You really need to get a grip. Take a look at the longest threads on this site, and you will see where the "real" issues are.
    Cheers,
    GB

  • FIND for iOS 7 Videos app

    Is there a FIND option in the new iOS 7 version of the Videos app (particularly shared?)

    not in video but you can swipe down the center on the main screen and search for text and it will show you matching videos.  Shame that they removed the text from the videos and show just icons - sort of makes it more difficult to find what you want.

  • IOS 5 Video App - Next/Back Not Working

    I had a 3GS and upgraded to the 4s. I watch/listen to a lot of podcasts. With the iPod app being replaced with the 2 apps (Video & Music) I have run into a functionality issue with Video.
    The Fast Forward and Rewind (soft) buttons on the display work as before (press-and-hold) but the Next/Previous video don't (tap). To jump to another video I have to:
    1. Tap the screen to bring up the controls
    2. Tap DONE
    3. Navigate through the video listing
    4. Tap the video desired
    This can't be right. This is a loss of functionality that must be an oversight.
    HELP!
    Lt's see if I can display the screen shot of what I'm describing.

    Hi Bownse
    I have the same problem.  I have a 3Gs and IOS5.  And it did work prior to upgrading.
    For info:  I cannot tap skip/prev soft keys in video, but they work fine in music.
    Just seen your discussion and thought I'd let you know, you are not the only one... 
    Any ideas yet?
    Thanks.

  • Itunes Video Quality issues and crash in Windows vista

    When using itunes listening to music works great, however when i play music videos purchased from the store they keep on skiping and after a while itunes will close and a message from windows will appear saying the software stopped working. when the video is playing the sound is fine and plays quite happily in the background however the video freezes and jumps.

    Have you tried this article:
    Troubleshooting iTunes for Windows Vista video playback performance issues
    http://docs.info.apple.com/article.html?artnum=305392

  • ITunes Video Sorting Issue

    I recently purchased a MacBook Pro and am in the process of moving all of my music and videos from my PC to an external hard drive that I purchased. When I import some of the video into iTunes they are completely out of order.
    The videos in question are TV Shows purchased directly from the iTunes Store. Most of the videos are not effected, however some are and I can't seem to figure out how to resolve it.
    For example, I have the first 3 seasons of Lost. The first 2 seasons, sort fine. Looking at Season 3, the sort order is completely messed up even though the shows are tagged correctly (as they should be because I purchased them from iTunes). Yet, they are sorted like this: Episodes 1,3,2 etc.
    This is also the case for Prison Break Seasons 1 and 2 and South Park Season 10.
    Anyone that can shed some light on this, I would greatly appreciate it.
    I would like to add that these same files sort just fine on my PC with iTunes 7, the Mac has the newly released 7.1

    Hi Paul,
    I had a similar problem about a month ago with some files I had tagged with incorrect episode numbers. (in the Track field under Info) With no "of ##" value, tagging an incorrect episode number and correcting resulting in my fix.
    Try this...
    Make sure you have backup copies of the entire season's videos (if possible) in a folder that is NOT in your iTunes library folder. If you are short on hard drive space, find the actual files in the iTunes library folder and move them into a new folder on the Desktop.
    Once you've copied these, go back into iTunes, and under Preferences -> Advanced -> General, uncheck the option that says "Copy files to iTunes Music folder when adding to library".
    Remember - at this point you have backup copies of the videos, safe in a folder on the Desktop... from the iTunes window, delete all of the videos for that particular season from the library. (again, let me re-emphasize the importance of backing up these video files)
    At this point, if the original files are still in the iTunes Library folder (if you made copies of the files), iTunes will ask whether you wish to move the files to the Trash - click "Yes". If you simply moved the originals out of the iTunes Library folder and into a new folder, this option shouldn't appear - you are now just removing the library references to the files.
    Now, re-drag the backup files into the iTunes library window, where it should process them and add them to its library. If all is successful, the sort order should be restored. (provided that the correct Track number was populated into the ID3 tag)
    If so, create a folder in <user> -> Music -> iTunes -> iTunes Library (something like that... I can't remember the actual path offhand, am at work at the moment away from my Mac) and copy the formerly-backup files here. iTunes should recognize the change in directory; use Apple-I to "Get Info" and check the bottom of the Summary tab for the file's path, it should be associating the video file with the new directory.
    Restore all of your original options ("Copy files to iTunes Music Folder...") as they were for future imports, and you should be good to go.
    Hope this helps... again, I am at work at the moment, and am recreating my problem/remedy in my head step by step.
    Steve
    iMac G5 Intel Core 2 Duo, 2.16 GHz, 2 GB RAM   Mac OS X (10.4.9)   iBook G3 366 MHz (clamshell), 576 MB RAM, Mac OS X 10.3.9

  • Plz help.. my itune videos wont go on my ipod

    hey
    im not the smartest when it comes to computers and im having alot of troubkle with my ipod video.
    i have movies and things in the video library in my itunes but when i try and put it on my ipod it wont work... it says that the file cant transfer..
    anyone know what to do or wehat softward i need and ware to egt it from i already have videora but mine has the red and whuite cross in the setup section.. soany help wioth that??
    thanx alot

    What and where is the original source of your videos? Are they from your iMovies or rip from a DVD? Check whether you have the right format of video that can be sync into the iPod; Take note that the iTunes can play any type of QuickTime movie your mac has that necessary codec, but that does not mean that it will sync into your iPod, your iPod only supports 2 formats: MP4 and H.264, also your iPod will play video of size 320x240
    Read more on the main page of the Apple Support and navigate to the iPod Support Page, all the basic FAQs will help you answer your basic queries.
    Cheers

  • [solved] Wifi and Video /Audio issues with Yosemite upgrade

    Apple support recommend you call them to solve your issue as they want to report all instances to engineering. They solved my issue (for now)
    Symptoms on Macbook Pro Retina 16GB 512GB SSD - late 2013 :
    1. any online audio or video stutters when playing - Youtube, Vimeo etc
    2. wifi cuts out - only reconnects if I turned off/on wifi
    3. Bluetooth keyboard / magic mouse disconnects
    Allegedly, during the update, something can happen with users accounts freezing. Therefore, a simple fix solves the issues:
    1. Shut down your Mac.
    2. Start Mac holding down SHIFT key (until desktop appears) - log in with your problem user account (Safe mode for those not familiar)
    3. Open Safari and navigate to Youtube - I played a video - the sound was not available but does not matter.
    4. Shut down Mac
    5. Start Mac in normal mode
    All should be fine now. If not call Apple support - that's what they suggest

    Apple support recommend you call them to solve your issue as they want to report all instances to engineering. They solved my issue (for now)
    Symptoms on Macbook Pro Retina 16GB 512GB SSD - late 2013 :
    1. any online audio or video stutters when playing - Youtube, Vimeo etc
    2. wifi cuts out - only reconnects if I turned off/on wifi
    3. Bluetooth keyboard / magic mouse disconnects
    Allegedly, during the update, something can happen with users accounts freezing. Therefore, a simple fix solves the issues:
    1. Shut down your Mac.
    2. Start Mac holding down SHIFT key (until desktop appears) - log in with your problem user account (Safe mode for those not familiar)
    3. Open Safari and navigate to Youtube - I played a video - the sound was not available but does not matter.
    4. Shut down Mac
    5. Start Mac in normal mode
    All should be fine now. If not call Apple support - that's what they suggest

  • Help please, my iTunes store app is not opening expet at morning , and afternoon I can't access it neither on my iPad nor on my pc

    Well I have bought my iPad two weeks ago and my iTunes  used to open on my pc and iPad,  but in the last four days it never opens except at morning when I wake up, what's wrong, please help.

    If a reset doesn't work, try and force iPad into Recovery Mode:
    1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
    2. Connect USB cable to computer
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune (make sure you have the newest version of iTune)
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • Ios 5 Reminders apps issue

    Yesterday I upgrade my 3GS to IOS 5 and was fine, I tested every feature and not problem at all but today Reminders apps just show me up Completed screen, I can't create tasks anymore. Anyone knows what I have to do to back Reminders to life?

    I attached 2 pictures that you can see there is no other screen than Completed even I swiping.

  • HT203200 I need help solving the Itunes error 50

    When I go to the Dowloads folder in Itunes media it's empty so I can't erase the .tmp file... What else can I do to solve the problem? I am trying to rent and watch movies and I can't
    By the way I have a Macbook Pro

    Yes, at least since late afternoon EST.
    Check this site for the status of Apple Services when you need to in the future. (But right now it seems that site is down as well.)
    http://www.apple.com/support/systemstatus/
    Message was edited by: kturedi to update link.

Maybe you are looking for

  • Creating a time tracking graph in Numbers

    I need to make a chart of an employee's time into work.  I tried inputting time format but didn't graph/chart it. How do I do this AND show the expected arrival time (they've been coming in late). Thanks

  • Loading themes problem

    I'm posting this again, since i got no response in a topic which is "answered" whereas it's actually not : http://discussions.apple.com/thread.jspa?messageID=7989694&#7989694 Same "loading themes" problem for me, with iDVD 7.2. I tried deleting the p

  • Leave MacBook off for 2 months?

    Hello! I'm leaving the country for over 2 months. Is it OK to leave my computer (MacBook Air) turned off for that long?

  • A book for presention of wedding proof

    I have been presenting the proofs of my weddings works in contact print. Now what I want to do are better and bigger images in Aperture soft cover books, making contact sheets (nine by page) in PS and then preparing a book with these contatcs in Aper

  • Besoin d'aide urgent pour restore l'iphone

    Bonjour, suite au décès prematurée de mon premiere iphone 3gs je decide de m'en racheter 1 (d'occasion) . Quand je les allumer j'avais un ecran normal avec en arriere plan de l'ecran de verrouillage IOS6, jai deverouiller lécran et je suis tomber sur