Help! Someone has hacked my itunes account!

I received an e-mail from Apple today saying that my security questions had been changed.  How do I contact Apple to fix this so I can access my account?

Click Support at the top of this page, then click the link under Contact Us.

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    Someone has hacked my icloud account and has changed my details how can I recover it?
    I can not remove my current icloud account to back up my phone some now this person has all my information
    Some one please help???

    Hi i have the same problem exactly someone changed my password and all the other details and now i unable to use my iphone all i need is just any one can reset my i cloud i already has created a new one but i cant delete my old one PLEASE HELP !!

  • SOMEONE HAS HACKED MY REWARDZONE ACCOUNT

    Someone has hacked my rewardzone account.  They changed the phone number on the account, and have used the account to purchase 2 tablets.  Fortunately the credit card used is not one I (knowingly) own.  In fact I just checked a free credit report and don't see the credit card there.  Still this is very disconcerting.  I called BestBuy customer service but they were of little help.  Why would someone do this?!  I only had $5 in rewards in the account.

    Hello menglehart,
    Welcome to the Best Buy forum, and thank you for connecting with us.
    I can imagine your surprise and the concern you may have felt when you saw a purchase that you did not make displayed in your My Best Buy™ account.  With the growing concern over identity theft nowadays, it is understandable to cautious.  I looked over your account using the email address you registered with the forum and it would appear to me that everything should be fine.
    As CrystalWoW mentioned, your personal credit card information is separate from your My Best Buy™ account.  Do any family members have access to your account?  The last name for the person that placed the order and the last name on the credit card used match your last name.  The email address that was used and the shipping address appear to be similar as well.
    I would like to go over your My Best Buy™ account with you in greater detail and make sure the information associated with your account is up-to-date, so I will be sending you a private message.  To check your private messages, you will want to login to the forum and click on the little yellow envelope icon located at the top of the page.  I look forward to further speaking with you.
    I hope you have a wonderful day!
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Someone has hacked into my account and sending emails (iCloud) pretending to be me.  I've changed my icloud password.  Do i need to do anything elase?

    Someone has hacked into my account and sending emails (iCloud) pretending to be me.  I've changed my icloud password.  Do i need to do anything else?

    You should consider enabling two-factor verification on your Apple ID, to further protect it. Without doing that, it's entirely possible that a hacker who gains access to your account in the future could take control of your Apple ID away from you entirely.
    You also should consider whether any confidential information might be stored in iCloud. If you have made the mistake of putting a list of passwords in the Notes app, for example, that list should be considered compromised, and all passwords should be changed (and removed from the Notes app).
    If you used the same password as your old iCloud password for other accounts, you need to change the password on all those accounts.
    You should also alert your contacts that your e-mail was compromised, so that they are cautious about trusting any attachments supposedly coming from you. Keep in mind that the spammer can continue to "spoof" your e-mail address on the From line of new e-mail messages, even without access to your e-mail account.

  • HELP Someone has been using my account for calls

    There are 12 calls recorded on my account on Saturday last, 25th February to BENIN and CAIRO.
    I did not make these calls.
    I became aware that this was happening when I got notification of an attemped topup that failed (my Credit Card number has been changed recently).
    Can you please identify how this might have happened, refund my account, and let me know what I need to do next, i.e. do I need to change my account or re-register under a new username?
    Many thanks
    Barry OLeary

    you may need to contact customer service, here's how;
    How to Contact Skype Customer Service
    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
    MORE TIPS, TRICKS AND UPDATES AT
    skypefordummies.blogspot.com

  • Someone has hacked my skype account and is contact...

    What do I do - anyone know? ann

    Hi, Anand33, and welcome to the Community,
    Here is a list of steps to take:
    Change your Skype account password immediately if you have not already done so.
    If you have any saved payment methods in your Skype account, change that account password as well!
    Change your e-mail account password.
    Ensure all updates and patches are installed on your computer.
    Run your preferred anti-virus/malware/spyware program using the most recently available virus signature files available. 
    I am sure your have notified your contacts of the fraudulent message ...
    Kind regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • HT201303 someone has stolen my itunes account information and is accessing my account illegally.

    hey

    Change yout password.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • How can I change my itunes password on my iphone? Someone has hacked my account and is charging my credit card hundreds of dollars. I even cancelled my card and got a new one and they still can access it.

    Someone has hacked my itunes account and charged hundreds of dollars to my credit card. I have cancelled my card twice and they can still do it because I enter the new info into my phone. The credit card company said that I need to change my account password. Does anyone know how to change your password on an iphone?

    I don't have an iPhone but it may be somewhere along the steps for removing card information
    Delete credit card information with iOS - http://bongotbusy.blogspot.com/2011/09/hinthow-to-remove-iphoneipadipad2.html - Settings > Store > Apple ID > View Apple ID > Account > Edit Payment Information > Payment Card > None

  • Someone hacked my itunes account and bought apps. Can I get my money back or can I load their apps on my Ipad, iPhone, iPod?

    Someone has hacked my itunes account and bought apps with my credits. Is there a way to get my credits back or can I get the apps they bought on my ipad/ipod/iphone? and yes I have changed my password.
    Thanks

    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • I could not remember my apple ID password so I made a request for a new one. When I received the email with the link on resetting my password it was addressed to John Ohare. My name is not John Ohare. Does this mean someone is hacked my iCloud account?

    I could not remember my apple ID password so I made a request for a new one. When I received the email with the link on resetting my password it was addressed to John Ohare. My name is not John Ohare. Does this mean someone has hacked my iCloud account?

    Hello Corinne Craven,
    Thank you for using Apple Support Communities!
    You can update the name on your Apple ID here:
    Appleid.apple.com
    If you suspect unauthorized access to your apple ID I would normally recommend resetting your password, but you have already done this.
    Here is some information about 2 step verification which is another level of security for your account.
    Apple ID: Frequently asked questions about two-step verification for Apple ID
    http://support.apple.com/kb/HT5570
    Be sure to read all the information in the article if you choose to use two-step verification.
    Take care,
    Sterling

  • Someone has hacked into my iTunes account and has been purchasing things

    Someone has hacked into my iTunes account and has been purchasing items! What can I do?

    Change your password.
    Alert itunes support

  • HT201303 Someone has hacked my account and changed my security questions. How do I change these questions to my own security questions and answers?

    Someone has hacked my account and changed my security questions. How do I change these questions to my own security questions and answers?

    Contact the ExpressLane at: https://expresslane.apple.com then iTunes and iTunes Store and see if they can help.  You might also try http://www.apple.com/support/itunes/contact

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    Someone has hacked into my gmail account.  Spam was sent to all of my contacts on at least 3 occasions.  I can retrieve messages, but cannt send.  What do I do?

    Have you logged into google & changed your password?
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  • Someone has hacked into my email account

    Someone has hacked into my email account and sent an email to all of my contacts begging for money.  What can I do

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  • I didn't back up my itunes... and I just changed computers can someone please restore my itunes account from my last computer... I loved my playlists.. help!!

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