Help - Sony Experia Miro ..

Hello, I bought a Sony Experia Miro at Darty in Turin on October 27th, 2012 for my nephew's confirmation. We opened it up just to verify that it works. yes, fine. Darty said that the phone could have been changed if not working, within 5 days from the date of the invoice. Confirmation day was November 25th. My nephed switched the phone on, wow wonderful.. after 10 minutes.. completely down, ok battery was may be low, let's charge it. No life sign. even after many hours charge .. it cannot be switched on anymore, nothing, phone is dead. Let's call Darty and see if they can replace it. Nop, sorry after 5 days.. nothing more is possible. Gave us a phone number, wrong one, they do not operate on normal guarantees, but if I wanted an extension of my guarantee.. let's find a Sony assistance in Turin.. found one, good! on November 28th we brought there the phone... we'll send you a sms when phone is ready. Still waiting, but they gave us a phone number of Rome, where we could possibly get some news about the repair ... Is this serious ?? I mean, this is not an IPhone, ok, but I paid good money for it, is this serious ? Can you pls. help? Many thanks and ciao. Antonella

I'm sorry to hear that. I suggest that you contact your local support team to get status and check if they can help you to speed up the process.
http://www.sonymobile.com/global-en/support/contact-us/contact-info/
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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Hi
And Camera menu - must be set to DV-out. (on Camera)
I have a PC-330E - works greatly
NO CAMERA or A/D-box
Cable
• Are You sure that You are using the FireWire Cable - USB-Cable will not work for miniDV tape Cameras
FireWire - Sure not using the accompany USB-Cable but bought a 4-pin to 6-pin (or 9-pin) FW one ?
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from LKN 1935.
Hi Bengt W, I tried it all, but nothing worked. Your answer has been helpful insofar as all the different trials led to the conclusion that there was something wrong with my iMovie software. I therefore threw everything away and reinstalled iMovie from the HD. After that the exportation of DV videos (there has not been any problem with HDV videos) to my Sony camcorders worked properly as it did before. Thank you. LKN 1935
from Karsten.
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camera set to 'Play' , not rec/computer/etc.?
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a technical check.
connect camera, on, playback, fw-connected...
click on the Blue Apple, upper left of your screen ..
choose 'About . . / More . .
under Firewire.. what do you read . . ?
More
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• Where did You store/capture/import Your project ?
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If so it has to be Mac OS Extended formatted
----> UNIX/DOS/FAT32/Mac OS Exchange is NOT Working for VIDEO !
mbolander
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No Camera or bad import
• USB hard disk
• Network storage
• File Vault is on
jiggaman15dg wrote
if you have adobe cs3 or 4 and have the adobe bridge on close that
or no firewire will work
see if that helps
DJ1249 wrote
The problem was the external backup hard drive that is connected, you need to disconnect the external drive before the mac can see the video camera.
MaryBoog wrote
Maybe your problems is solved in the meantime, but for all others this might help as I had the same problem, also have the Sony HDR-HC7, but the 7e (Europe, PAL). I found this link today and it works perfectly
//support.sony-europe.com/tutorials/dime/videotransfer/vtransfer.aspx site=odw_en_GB&sec=DVH&m=HDR-HC7E
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This worked perfectly for me. Took me 2 days to find out. Could not find any clear thread explaining what I had to do on the camera and the manual was not clear either.
Yours Bengt W

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