HELP! stopped importing movie files!

I've been adding video to iTunes 7.0.1 over the last few days, with no problems whatsoever.
Then I just dragged 4 files to iTunes and only 3 copied over. All 4 files were encoded from the same source by the same method at the same time.
I cannot drag the 4th file into iTunes. I've restarted and retried. Nothing is working.

Well I re-encoded the file and it worked this time, but I don't understand why the original one didn't work.

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Premiere Elements 13 has stopped importing MOV. files. Quicktime is installed and working

Premiere Elements 13 has stopped importing MOV. files. Quicktime is installed and working.

Nowconfused
I tried to get background information on the video from your camera but all I could find so far is that the camera is probably recording
1080p (1920 x 1080 @ 29.97 or 30 progressive frames per second. What are you (manually) or the program (automatically) setting as the project
preset to match the properties of your video source. See Edit Menu/Project Settings/General and the readings for Editing Mode, Timebase, Frame Size, and Pixel Aspect Ratio even if the fields look grayed out.
How are you importing the files into the Premiere Elements 13 project - with the Add Media/Files and Folders/Project Assets from a computer
hard drive location or are you making a USB connection between the camera and computer/Premiere Elements 13 and using Add Media/Video ..../Video Importer? Could you possibly have changed the way you are importing the files into a project?
Would it be possible for you to send a small sample of one of these .mov files that will no longer import? Maybe in a Dropbox link that you include in a reply?
Do you have any of the older files still available - the ones that did import at one time? If so, will they still import into a project or do they now not import?
More later.
Thanks for the follow ups.
ATR

Help with importing .mov file from iphoto

I have a casio exilim ex-z1080 digital camera. I have imported the jpg and mov files into iphoto, but can't seem to get it to import into imovie. i read a similar post to mine but could not understand. can anyone help in lay person's terms?
how do i get imovie to recognize the file?

What do you think is the best program to do this? is it QuickTime?
You can use MPEG Streamclip (free), GarageBand (part of iLife), or QT Pro ($30). Each will allow you to convert to any of the iMovie '08 compatible compression formats. (Just avoid Apple Animation and Apple Video which import and edit but do not export properly.) For simplicity, I would normally use use MPEG and convert to DV. This work flow produces a file that can be handled by almost any video editor and, since the format is very standardized, leaves few settings for the use to enter. All you really ned do is select the "Export to DV" File menu option, select any of the compression pop-ups (default DV25 is okay), enter your standard (NTSC or PAL), and set your aspect ratio (either 4:3 or 16:9). It is also a good habit to resample the audio to 48 Khz for consistency. Other that that, you can generally ignore the other settings. (You can also make adjustments to volume, brightness, contrast, and saturation as part of the conversion, but this isn't necessary if you are going to edit in iMovie '08 anyway.) The nice thing about this application is that it sets the anamorphic flag as part of your conversion which iMovie '08 uses in conjunction with the project properties to properly preview (or pad for preview when aspect of project does not match aspect of source file) and to set proper export dimensions (padded or otherwise) for the project aspect ratio output.

Problems importing .mov files

can anyone help with importing .mov files. i have had success importing one .mov file but there are others that just produce this error message:
file error: 1 file(s) recognized, 0 access denied, 1 unknow.
i get the info on both the imported file and the one that is having a problem and all their information looks the same. can anyone help? thanks
imac g5 Mac OS X (10.3.9)

can't help without more information.
take a look at this thread and follow the suggestions and we'll be able to do something for you.
x

Can't import .mov files into adobe premiere pro cs6. Help please!

Help please. When i try to import .mov files i get a message saying, "The importer reported a generic error." This video was taken from a nikon D7000 camera. If you have any questions i can answer them very quickly!

Hi WatsYourPowerLvl,
Thanks for posting on Adobe forums.
Do you have QuickTime Player installed on the machine ?
if not please install from :
for MAC : http://support.apple.com/kb/dl923
for Win : https://www.apple.com/in/quicktime/download/
if yes please tell us following information :
What is the OS and version ?
What is the Graphics Card installed on the system ?
How much Ram do you have ?
Do you use any external Hard Drive ?
Are you using security software e.g. Norton, etc
and
if windows, Please check if you have windows defender turned on ?
Regards,
Sandeep

One of my imported MOV files turns "black" after editing with it for a time and I can't retrieve the images. This has happened three times, only this file. The placeholder is still there. Files are fine on hard drive. What gives? how to stop this?

One of my imported MOV files turns "black" after editing with it for a time and I can't retrieve the images. This has happened three times, only this file. The placeholder is still there. Files are fine on hard drive. What gives? how to stop this? is in final cut pro 10.1.4

Need help importing MOV files into iMovie

I am trying to import MOV files from a USB disk -- into iMovie's event library. When I click on the files on the USB -- they are grey and won't import. They will play in QuickTime. What could the problem be? I have the latest OS and am up to date.

Can you maybe try converting them? Download the free program called Miro Video Converter from the Mac App Store. Drag the video into the window and set the output format as mp4. iMovie should import that properly.
Sorry I couldnt be more of a help.
Let us know!

PE 10 importing .mov files to a Mac, error message regarding codecs missing.. Help, please

Premiere Elements 10 ... When trying to import .mov files directly from the source, error message says, "codecs missing or unavailable". So I'm stuck.

I have no experience working with a Zoom cam. But sometimes it helps if you install the camcorder's software on your computer. This can install the necessary codecs. (And, of course, make sure you have the latest version of Quicktime, per the program's requirements.)
Most likely the cam shoots in a proprietary MP4 codec. So starting a new project and setting it up for Flip cam video might also activate the necessary codecs.
If it still won't go, then version may not have the ability to interface with this camcorder's footage.

Importing .MOV files from PC and getting "generic error" msgs... help.

Importing .mov files which I downloaded from my iPhone onto my PC (so getting them from file folder, not directly from iPhone). However, getting "importer is reporting generic error" message with a list of video files that didn't get imported. Some are importing, though, and showing up on the timeline. Downloaded a whole bunch at a time and thought it was the problem. Then just tried one that had the error to test and that one wouldn't either, even by itself.
These are MOV files from iPhone 4 recorded with "stock" camera program on phone. Using Premiere Elements 11.
Please help.

Welcome to the forum.
Along with Steve's questions, I have one more:
Did your iPhone shoot with a Variable Frame Rate?
That is common with many of the phone cameras, and especially the iPhones. You can run your file through MediaInfo (for PC), or Media Inspector (for Mac), and then report the FPS (Frames Per Second). If it is constant, it should Import fine. If it is variable, then you might have to convert that to a Fixed Frame Rate. One method is to use Apple's QuickTime Pro (a US $30 upgrade/unlock), and just Import the file into QT Pro, then Export to the same format, but with a Fixed Frames Per Second.
Good luck, and please let us know a bit more.
Hunt

How can I get iPhoto 9.5.1 (902.17) to import .mov files?

I have a brand new MacBook Pro with 2 TB SDD running Mavericks that I bought 2 weeks ago.
So far I have imported about 5,000 photo files into iPhoto 9.5.1 (902.17) plus about 25 videos as .mov files.
But on today's import session, it stopped taking any more MOV's, giving the following error message:
"The following file could not be imported. The file is in an unrecognized format." and it then it lists the .mov files.
I tried rebuilding the LIbrary index, and have even tried creating a new Library and importing my smalles (12 Mb) .mov file to this new test library.
But I keep getting the same error.
I have the most recent version of all the software (i.e. no new updates are available.)
What else can I do?

I figured out a solution: The drive with the .mov files was a USB drive formatted as NTFS. iPhoto would import .JPG files from this OK, but would refuse to import .MOV files, giving the error noted above.
I found that if I copied the files from the NTFS USB drive to an SD card or to the Macbook Pro's internal SDD, I could get iPhoto to import the .MOV files without any problem.
Why does iPhoto 11 have a problem importing .MOV files from external USB drive formatted as NTFS, but no problem importing the exact same files from an SD-card formatted as FAT-16, or from a folder on the Macbook Pro's internal HD?

How to Import .MOV files in Adobe After Effects, I am Using Canon 700d for FilmShooting

Hello,
I have Just brought a canon 700d and started Shooting HD Movies but now i want to add some effects in my video E.G. Twixtor effect for slow motion but I am facing a problem that i cannot import .MOV file in Adobe AE CS4. Please help me. Also If you can tell me any free converter for .MOV to AF file format.
I am using Windows 8 OS.
Thanks!

CS4 is much older than Windows 8. CS4 is meant to work on XP or Vista. Getting it to run on Windows 7 was a bit of an issue, so I'm pleasantly surprised to hear that you have CS4 running on Windows 8 at all.
It's also possible that a new camera records in a codec that such an old version of AE doesn't understand.
Make sure you're running the latest update to your version of AE. You're on version 9, so make sure you've run the Adobe After Effects CS4 9.0.3 Update (I would not suggest updating in the middle of a project though, as any changes might break AE). I would like to reiterate: you're running a version that was released six years ago on an operating system that was released much more recently. So, be careful how you tread. However, if you're not running 9.0.3, you're missing some bug fix updates that might solve your problem.
I would suggest upgrading to a newer version of AE.
That being said, as Dave mentions, CS4 and earlier had lots of trouble with MPEG-4 and other codecs that used interframe compression. Can you open the files in your version of Premiere? If so, you can use Premiere or the Adobe Media Encoder to convert to a proper intermediate codec. MOV is just a container format. QuickTime with the PNG codec will work in After Effects CS4 with no problems as will the other codecs Dave mentions.

Trouble Importing MOV files in adobe premiere pro cs3

Hi,
I just bought a Canon 60D camera and I am using adobe premiere pro cs3 for the first time.
I tried to import MOV file footages made by my Canon 60D, but it says that my files are not supported.
I don't know what to do!
Can someone help me?
Thank you.

Hi All,
Let me tell you how I solved the XDV9 codec trouble on my Windows 7 system. The solution is rather stunning because I am using completely free software. First download the Shark007 codec pack for your system here: http://shark007.net/forum/Thread-Setup-and-usage . Please be aware that the codec pack installer comes with a toolbar install option so make sure you de-select this option during the installation process. After installation check the MOV tab on the "Settings Application" program. Make sure "use LAV's splitter" is selected for MOV Playback.
Now comes the crazy part... To convert the XDV9 MOV video clips just download Windows Essentials Movie Maker for Windows 7. At this moment more info about this program can be found here: http://windows.microsoft.com/en-US/windows-live/movie-maker-get-started . Again, make sure to set the right settings during installation otherwise you will be installing a lot of possible unwanted crap like Windows Live Mail, Windows Skydrive etc.
Movie Maker has quite good settings for converting (High Definition or custom settings are supported). Select your clip, or select multiple clips to create an unedited full length clip of all your clips, and then select "create movie". I used the "use recomended settings for this project" settings as it matches the source file resolution and frame rates etc. It is quite some work to convert clips like this but its the only free solution I could find so far.
Good luck!
Rodger

Get 'Generic Error' when attempting to import .mov files with transparency?

I get the 'Generic Error' when attempting to import .mov files with transparency? I'm trying to use mattes with an alpha channel but I cannot import them. I have had this same issue since cs6, now I have it with cc 2014? Any clues would be most appreciated.
I have uninstalled the DVCPro Codec, but it didn't help.
I have tried converting the .mov file (which is now automatic in Yosemite) and this creates a ProRes4444 Codec, Again no luck with import.
I've seen this issue on the web, but never a solution? Anyone?

Hi Terence,
I tried iPhoto Library Manager but it could not solve my problem. Opening the iPhoto library I can see that the reference to the pictures are pointing to my old location not to the new one. I considered running a script that would change all pointers since this is basically what is needed (in my case from /Volumes/RAID1/Fotos/XXX to /Volumes/Fotos/XXX). Instead I inserted a soft unix link to make to connection but that did not work. It is referring to the airport disk by the airport name rather than the mounted disk name. Very strange indeed. The problem is maybe not in iPhoto but in OSX? Anyway, maybe the only way out is to take some hours and manually run through all linked photos... cumbersome and annoying!
Regards,
Søren

Importing mov files in premiere pro cs5

I just installed Adobe Creative Suite 5 Master Collection on my machine and now, i have two issues.
1. I do have the latest quicktime installed but when i try to import *.mov files with audio, only the audio is imported and works fine. the video isn't, but I dont get a dialogue error box.
A). if the *.mov file has only video, i get a file import failure message saying " the file has no audio or video streams".
2. the next prob is my dymanic linking does not work.
Help please

Im trying something and I hope you can help me. I have two computers, one dedicated to capturing a event and the other I have is dedicated to playback. They share the hard drive via a network. What I want to know is- is there a way for the dedicated playback machine to access a video file that is still being captured by the capturing machine and play back parts of it in a sequence??
Gosford Lawrence
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Date: Thu, 21 Apr 2011 17:40:14 -0600
From: [email protected]
To: [email protected]
Subject: importing mov files in premiere pro cs5
Zone Alarm, eh? I used to use that program, but it got in the way of almost everything that I did, that I canned it completely.
Glad that removing ZA solved your issue.
Personally, I find MOV Animation CODEC to be quite good, and use that for a lot of work. Jeff Bellune, here, like the Photo JPEG format, but I have not explored that.
Good luck,
Hunt
>

Can't import .mov files from my camera into iPhoto

I am not able to import .mov files from my kodak camera into iPhoto. It says the file is not readable. Also, if there are any photos after the video file, those are said to be unreadable too, even if I select just the photots for import. I tried to import the .mov file with image capture as well, and that gave me an import error also. I can view the file fine on my camera and iPhoto and image capture both will give me the properties of the video file but will not import. I have imported .miv files before with no trouble. I have tried several different files with the same results. Even tried different memory cards. Not sure how to get this file on my computer or why there is a problem all of the sudden.
Thanks.

Welcome to Apple Discussions,
What model of Kodak is it?
There is a discussion thread on this topic: http://discussions.apple.com/thread.jspa?messageID=11942367&#11942367
Try using a media card reader (sometimes built into printers) to see if that allows the import. Others seem to report having luck by importing the movies off the card using a different computer, deleting them, and then importing the pictures.
Hope that helps.

HELP! stopped importing movie files!

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