HELP: Syncing 8310 with outlook: the names in outlook are in different fields on the balckberry
After syncing my blackberry to my computer the contacts on my blackberry changed the information. It cut off names and put some in last names and lists by the spontaneously created last name. It looks like it does this when there is a space in the name. I can’t find the phone numbers I need like this. How can I fix this??
Hi,
It appears that the Handheld Contacts Database is corrupt.
Using Desktop manager, Backup/Restore - Advanced, clear the Contacts database.
If the contacts/Address Book database is greyed out, then whilst the phone is still connected and on that screen, use the phone and goto Options Advanced Options Service Books and Delete the Desktop[Sync] service book.
Then in Desktop Manager click Refresh.
Now delete the Contacts Database.
Exit Desktop manager and unplug the phone and confirm the handset has No contacts.
Now goto the PC and confirm the outlook contacts ARE valid and havent been messed up. If they have then you'll have to fix them at this point, manually.
Then plug the phone back into your PC and resycn the contact list to get the correct database back.
Checked out my Blackberry FAQ's and Links to Needed Articles here
http://darkeen.homelinux.com/index.php/Blackberryfaq
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