Help syncing my new ipod - error message - please help

Hi I am needing advice and help.
I have a full library full of songs. I had always been able to sync my old ipod with all my library songs.
I have just purchased a new ipod and tried to plug in the new ipod to load all my library songs on to my new ipod, but only a few artists are getting loaded - only artists that start with a & b is going across. I get an error message when trying to sync the songs on to my new ipod.
The message I get 'attempting to copy to disk'new ipod' failed. An unknown error occured(-69)'
I am wondering step by step and in detail how I can make sure that all my songs from the library are on my new ipod. only a few artists are transferring across.
The thing is my old ipod when syncing is fine and all songs go across! no problem at all. I still have to charge the old ipod as its still in use and it is the same ipod that of my new ipod - the 30gb video 5th generation.
It is very fustrating as I have given my partner the other ipod so they still have full songs when they plug in to sync and when I plug in to sync I only get a & b only, we both use the same computer, same model ipod, same library and my ipod doesnt sync so i dont know why?
Please please help. I really need very detailed and step by step instructions of how to sync the new ipod and make sure all the songs of my library are on my new ipod.
I look forward to hearing from all you soon. Please help! - desperate!!!

+The message I get 'attempting to copy to disk'new ipod' failed. An unknown error occured(-69)+
The following document is a good place to start with that one:
iTunes displays a -69 error when syncing iPod

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