Help target US/AP/@APXINWKB_INVOICES_SUM_FOLDER_WINDOW could not be found
Hi,
We are on 12.0.4 with 10.2.0.2 on Solaris10, and geting the folowing error while accessing the Help Page.
It is returning the message like "An error occurred while retrieving Oracle Applications Help information.
Help target US/AP/@APXINWKB_INVOICES_SUM_FOLDER_WINDOW could not be found."
We checked the help related patches by
SELECT bug_number, DECODE(bug_number,
'5051400' ,'R12.ONLINE HELP FOR ORACLE APPLICATIONS RELEASE 12'
,'5240400' ,'R12.Consolidated online help'
,'5717700' ,'R12 CONSOLIDATED ONLINE HELP FOR 12.0.3'
,'5983726' ,'R12.Help Update 2 for 12.0'
,'6317446' ,'R12.OAT online hlp 3 for 12.0'
,'6333541' ,'R12.apps user guide help'
,'6333541' ,'R12.CONSOLIDATED ONLINE HELP 12.0.2'
,'6400100' ,'R12.CONSOLIDATED ONLINE HELP 12.0.4'
,'6496142' ,'R12. ORACLE APPLICATIONS TECHN'
) n_patch, last_update_date
FROM ad_bugs
WHERE bug_number IN ( '5051400', '5240400', '5717700' ,'5983726' ,'6317446', '6333541','6333541', '6400100',
'6496142' );
Patches are there
BUG_NUMBER N_PATCH LAST_UPDATE_DATE
5051400 R12.ONLINE HELP FOR ORACLE APPLICATIONS RELEASE 12 Jan/05/2007 12:57:59 AM
5983726 R12.Help Update 2 for 12.0 Mar/31/2008 11:14:27 AM
6317446 R12.OAT online hlp 3 for 12.0 Mar/31/2008 11:14:27 AM
6400100 R12.CONSOLIDATED ONLINE HELP 12.0.4 Mar/31/2008 11:11:52 AM
6496142 R12. ORACLE APPLICATIONS TECHN Mar/31/2008 11:14:27 AM
Then we checked the Doc:263139.1
SELECT d.application ,t.target_name ,d.file_name
FROM fnd_help_documents d, fnd_help_targets t
WHERE d.file_id = t.file_id
AND t.target_name ='APXINWKB_INVOICES_SUM_FOLDER_WINDOW' is not returning any value..
Please letus know the solution, if anybody encountered the same issue.
Many thanks in advance..
Looks like you are hitting the same bug as per (Bug No. 6904494), so I suggest you a log a SR and see if Oracle support has released a fix or not.
Bug No. 6904494 - R12:PAYABLES HELP WINDOW ERRORS APXINWKB
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=BUG&p_id=6904494
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