HELP!:TB switching to/from car/desktop mode on its own and won't connect to computer

When I charge my Thunderbolt, it will randomly switch to/from desktop mode on its own. Also, it won't recognize the VZW car mount any longer. I have the app to turn on the car mode, but occasionally it will turn off, on its own, as well.
In addition to all this, my computer can't find my TB, no matter what setting I use to "Connect to PC"!
Can anyone help?

Thank you lemew for your reply.
Hello snowbdr88
The problems your describing with your device, sound very irritating. Let's get this fixed as soon as possible.
Did this issue start after you downloaded an application? If so please delete the application and retest.
Please power the device in safe mode and retest. Here's the link for safe mode: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=40136
Here are the instructions for USB connection:
USB Mass Storage Mode: Allows user to transfer files between PC and device's MicroSD Card.
The device must contain a memory card and be connected to a PC via a USB cable for this feature to work.
From the home screen, touch and hold the window shade (located at the top of the screen).
Drag the window shade to the bottom of the screen
Enable USB Mass Storage
From the window shade, touch option below Ongoing Notification options, the below window will display once user
has connected device to PC.
Please let me know if you are still experiencing these issues.
Thank you
JoeL_VZW
Please follow us on twitter @vzwsupport

Similar Messages

Gen 4 iPad will wake up from "sleep mode" on its own and stay on till fully discharged, getting fairly hot in the process

Gen 4 iPad will wake up from "sleep mode" on its own and stay on till fully discharged, getting fairly hot in the process

I think I have the same problem. The whole sequence is:
* Put MacBook Pro to sleep by closing lid.
* After some period of time that varies, I notice sleep LED is no longer pulsing.
* The case is VERY hot.
* When I open the lid, the display stays black.
* No sequence of keys or closing/opening lid wakes display.
* Only way to recover is to power cycle.
* Problem is VERY intermittant -- I do not know how to reproduce it at will. AppleCare service had it for a whole week and couldn't reproduce it, whereas for me it occurs once every 1 or 2 days.
Actions:
* AppleCare service replaced the main logic board in early June, but it didn't help.
* I did a clean erase and install, but it didn't help.
* AppleCare service had the unit for a full week in July and couldn't reproduce the problem, so they returned it and it still had the problem.
I have a Logitech Bluetooth mouse, don't know model other than M-RBB93. I'll UNset "Allow Bluetooth to wake..." and will also turn off the bluetooth mouse before closing lid. I'll post my results.
Meanwhile, please let me know if anyone determines a solution!

My phone has gone into recovery mode on its own. says to connect to itunes. i have restored it 10 times and it does nothing please help me i am out of the country and desparate

my phone has gone into recovery mode on its own. says to connect to itunes. i have restored it 10 times and it does nothing please help me i am out of the country and desparate

Open iTunes on computer. Connect iPhone to computer. If the iPhone is recognized in Recovery Mode, then Restore the Firmware. If not recognized, then hold both Home and Power Buttons until the iPhone is recognized in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.

IPhone 4s stuck in recovery mode after failed restore, and won't connect to iTunes

I tried restoring my iPhone 4s with iTunes. I download the latest firmware from apple's website, and when I tried to restore my iphone with it on itunes, it gave me an error message and put it in recovery mode. I tried to restore again, but it will not connect to itunes.I've tried turning to DFU mode and other things, but it still won't show up on itunes as a phone in recovery mode, or anything. Is it bricked, or can I still fix it?

What was the exact error message, including any numbers? Was this phone ever jailbroken?
See this:
If you can't update or restore your iOS device

IPod Nano 5th Gen is stuck on the Apple Logo, won't go into disk mode and won't connect to computer.

My iPod Nano 5th Generation won't turn on; I've held down "Menu" and the center button which makes the Apple logo come up, then it just stays on that. I've followed steps I've seen on here trying to get it into disk mode by holding down the "Play/Pause" button and the center button immediately after the Apple Logo appears but it doesn't respond to that at all. I've charged it and upgraded my iTunes but nothing seems to do anything to it. When I plug it into my computer there is nothing to say it's plugged in on iTunes or My computer or anything. It's driving me crazy and I'm hoping there's a way I can fix it without it having to be sent off.
Any advice would be cracking!
Thanks,
Tilda

Did you ever get this resolved? I'm having the same problem and can't figure it out.

I am switching over from a PC to a MacBook Pro and an iPad. How do I import my Outlook contacts into MacBook and iPad?

I am switching over from a PC to a MacBook Pro and an iPad. How do I import my Outlook contacts into MacBook and iPad?

One option is forwarding your Outlook contacts as vCard files which can be imported by the Address Book on your Mac, followed by being synced with your iPad.
In Outlook, select all contacts and at the menu bar select forward as vCard. Each contact will be a separate vCard file. Send the email to an email account you are accessing with the Mail app on your Mac.
Save the attached vCard files in a folder created on your Desktop or in whichever chosen location for the folder. At the Address Book menu bar, go to File and select Import navigating to the folder that incudes the vCard files. Open the folder to select.

My iPad shut down on its own and when i switched it on, it asks to 'Activate iPad' and reads below 'This iPad was lost and erased. Sign in with the Apple ID that was used to erase this iPad". Please help!!!!

my iPad shut down on its own and when i switched it on, it asks to 'Activate iPad' and reads below 'This iPad was lost and erased. Sign in with the Apple ID that was used to erase this iPad". Please help!!!!

Is it possible that you or someone who knows your iCloud sign on went into the Find My iPhone app and erased your device via iCloud? Because that is what that message is saying.
Have you tried to sign on with your Apple ID and password?
Was it online prior to this incident happening?
GB

HT201412 I did an update called for on the "Settings". After a while it switched to a picture of a cable from the bottom to an iTunes logo, and won't move from there. What to do?

I did an update called for on the "Settings". After a while it switched to a picture of a cable from the bottom to an iTunes logo, and won't move from there. What to do?

Do as the picture suggests. Connect your iPad to iTunes using the supplied USB cable.

Help! My iPad 2 types and navigates from screen to screen on its own!

About a month and a half ago my ipad 2 started typing multiple letters and navigated and closing webpages on its own! Its really kind of creepy because it seems possessed! I'll be browsing the web minding my own business and then next thing I know the iPad 2 takes a mind of its own and starts closing my opened pages and clicking on different pages and vice versa, also sometimes when I'm typing, it'll start typing multiple letters when I just press a letter once, for example, I'll try and type "Supernatural is about to come on!" and It'll type "Suuupppeeernaaatuuural is aaaabbbboooouuuuut toooo cooomeee ooon!!!!" At first it did this like every blue moon and I would cut the screen off and cut it back on and that would stop it, but now that doesn't work anymore and its happening a lot more frequently! Does anybody know what causes this or better yet how to stop it?

When you say "cut the screen off and cut it back on" do you mean you press the sleep button so the screen turns black and then tap the home button to bring up the lock screen and unlock it? If so, you are just momentarily putting the iPad to sleep and nothing more so that's not going to solve anything. I don't know if this will help but do you ever turn the iPad off and turn it back on - reboot? Don't know that it will help but it can't hurt.
Hold down on the sleep button until the red slider appears and then slide to turn the iPad off. Then hold down on the sleep button until the Apple logo appears on the screen, let go of the button and the iPad will restart. Try it and see if it helps.

Ipod stuck in lock mode and won't connect to Windows computer

My Ipod is stuck on the lock position and won't connect to my computer when I plug it in. The hold switch moves back and forth just fine and it was working perfectly yesterday. It's the classic nano that's square. It's stuck on a song that I used as my alarm yesterday morning. I haven't turned it on since then and when I pushed the on switch, it went to the screen but then wouldn't do anything else. I've tried to hold down the menu and middle button while moving the hold switch, but it didn't work. Please help!

I fixed it! I had to switch the hold button from on to off to on again and then held the menu and middle button down at the same time. It works just fine now!

During the last week my Iphone has been switching off/on on its own and now my Iphone got stuck at the apple logo.What should I do?

During the last week my Iphone has been switching off/on on its own and now my Iphone got stuck at the apple logo.What should I do?A month ago it also happened but then everything got back to normal.A person told me to change th display...what should i do?please help!

Hey adinat,
Welcome to Apple Support Communities! I would go through the steps in the iPhone troubleshooting assistant and see if that resolves the issue you're experiencing on your iPhone 5:
Frozen or unresponsive iPhone
http://www.apple.com/support/iphone/assistant/phone/
Regards,
David

Trackpad mouse moving on its own and creating new folder on desktop

This stared a few weeksd ago, I've lost control of my macbook pro as my mouse has a mind of its own.
The laptop barely(or even not at all) responds to my control. It's like there was somebody else controlling my mouse, my keyboard works fine however. The guy hacking me looked at my mailbox, dropped a few things from the dock, made a new folder on the desktop and opened my photos. I've tried everything including turning off wi-if, my reuter and under "system preferences" unclicked "sharing" of anything. I also took it to the genius bar to have my laptop wiped and updated to OS X Mountain Lion.
Last week, my mouse again started to move on its own and created a new folder on my destop.
I don't know if anyone has the same experience...and if so, please let me know what is going on and is there a solution?
Thank you

Woah, I just got this really sketchy email a few hours later. It's a bounce back from an invalid address, but it includes the previous few messages too... these guys are definitely speaking in some sort of code.
I pasted it on this google doc for your inspection, pretty crazy. Do you think it could be related to this cursor moving incident? Did I get remotely hacked or something?
https://docs.google.com/document/d/1NlP_g-skisehtH-kEMKPvYjDL5hrhyGPBcCpS_L4_AI/ edit?hl=en_US

Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup

Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup. How do I ensure I get all my photos etc onto new phone?
Thanks

If you're old phone that was repalced was a higher version of iOS, it wont be able to restore. Update your iPhone to the lastest iOS 7.0.4 and try to restore it then.

When I'm working with my Ipad it locks on its own and every several minutes I have to unlock it. Help please

When I'm working with my Ipad it locks on its own and every several minutes I have to unlock it. Help please

If your iPad was work provided there may be options that they locked out. For example, a privately owned device can be set to never auto lock (last I knew anyway) but it's not uncommon for work or school provided devices to not have the 'never' option.

My iphone 5 is in recovery mode and won't connect to itunes

I was trying to update my phone using itunes but now my iphone 5 is stuck in recovery mode and won't connect to itunes.

Hello nancarter97,
Thank you for the details of the issue you are experiencing with your iPhone 5. I would be concerned too if my iPhone was stuck in recovery mode and not recognized in iTunes so that you can restore it.
I recommend the following article for the issue you described and specifically this step:
5. Use iTunes to restore your device.
If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
Find the full article here:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Best,
Sheila M.

HELP!:TB switching to/from car/desktop mode on its own and won't connect to computer

Similar Messages

Maybe you are looking for