Help! The screen on my iPod Touch is stuck on white!

Well I was having problems with the volume control, and then the whole thing just crashed. It still strangely plays music, but the screen is white. What do I do?

Mine froze on a white screen today. Just before it did it, it went onto the Clock screen (Don 't know wy it was on clock, I may have just touched it bt accident, I had just gone back to the home screen from Calendar) a pop up appeared with a mini music display, there was a play button, forward/back buttons, track details, volume control and 2 buttons underneath, entitled 'CLOSE' and 'MUSIC', I can't remember which order I pressed the buttons, the first one did nothing, the second changed it from the Clock page to the Album listing page, but still with the same pop up screen on top .
Pressing the Home button didn't take me back to the home screen, it did nothing. It then went to a white screen and all I could do was sleep and wake it. I held down the Home and Sleep/Wake buttons for a long time, the Silver Apple logo appeared and sat there for a couple of minutes, and then it was back to normal.
My wife's identical iPod did the same thing a couple of weeks ago, we didn't get it as far as doing this re-set (didn't hold the buttons long enough?) so to save time we docked it and re-set it via iTunes. This worked fine, and iTunes backed it all up before re-setting, then put it all back as it was, though this took longer than re-setting using Home and Sleep/Wake buttons.
Both iPods are 10 weeks old and on the 2.2 firmware. I may call support as they are still inside the 90 day period.

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