HELP they uninstalled my dvd drive!

Seriously, this is the 2nd time this year my apple has gotten messed up when I took it in for repair. The 5th time im going to have to take it in because of to quote them "faulty equipment" I really dont want to drive the hour to have them look at it and say, you need to leave this for a day and we'll fix it.
So can anyone please tell me how to reinstall the dvd drive.
Please?

hi sarah 21,
welcome to macbook forum.
while there are some good sites that provided instructional to do so, remember, it wasn't an apple user upgradeable part, so you will risking your warranty if your attempt will make it worse.
If your macbook already out of warranty, and you want to experiment with it, visit, print and follow instruction from this sites:
http://www.ifixit.com/Guide/Mac/MacBook/Optical-Drive/86/6
Good Luck.

Similar Messages

Need help with my CD DVD Drive

I'll apologize in advance, because I know this message is going to be confusing, but if you can stick with me to the end, you will understand why.
Basically, the problem is that although my Powermac G4 can read almost any commercial disk, it is unpredictable when it comes to those I have burned. But here is what's going on:
1) Until recently, I was plugging along quite happily with 2 Macs: (a) a PowerMc G4, purchased some time around 1999 and (b) an iMac G3 , which I bought about 2 years later. Also had (and still have) a Mac Notebook, which I bought around 2003-04, but until recently had only used once or twice.
2) Both the Notebook and G3 were running on OS 10.2.8, and the G4 on OS 9.2, which enabled me to continue to work with older files that I still rely on. The G3 and G4 are also networked via ethernet.
Hope I haven't lost you yet, because this is where things get confusing . . .
3) All 3 of the above Macs came with CD drives, but no two are alike. The G4 has a Matshita CD/DVD drive and software version 1.4.5., but no burner. The iMac G3 reads and burns disks, but I can't tell you the software version, because, as I'll explain next, I can't see it at this moment. But it does not read DVDs. The Notebook has a read-only drive (version 1.4.8).
4) All was well until about 8 weeks ago, when the optical drive in the G3 started sticking and finally died with a disk (that belonged to a client) in the drive. After much panic, I managed to retrieve the disk, but meanwhile had learned that the problem probably was due to the treads on the slot drive having worn out, and spoke with several repair shop techs who said it would cost in excess of $300 to repair.
Meanwhile, I had discovered the just-released Mac/ Intel, fell in love with it and decided, "What the heck, I deserve it." So I bought one and immediately started to assemble old data strewn across both the G4 and G3 for burning. At this point, I've been at it for several weeks, but right now am unable to view info because it is connected to the Mac/Intel via firewire.
Since the drive on my old G3 was kaput, I tested the first disk I burned on the G4 and breathed a sigh of relief when, after a relatively long boot up time, it finally popped up on the desktop. When the next disk I burned failed to show up at all, I suspected it might be a bad disk (even though it was a major brand name), so immediately burned another from a new pack of disks. If failed to load, too. But when I tried them on my Notebook, both appeared on the desktop within seconds.
So my question now, is where do I go from here?
Since the G4's ability to read burned CDs had always been flaky, I had figured it might have something to do with the speed of the burner. Now I'm not sure — especially since I burned the latest disks at a slow speed, and as I've descrbed, the results are still erratic. (i.e., At least one of them works on all 3 computers, including my new Mac/Intel but not the G3 with the broken drive . .. and the others only work on the Notebook and Mac/Intel.)
I've also wondered if there's been a software upgrade for the CD/DVD drive on the G4 that will work with OS 9.2. (Really don't want to upgrade that system yet . . especially since I'd like to continue using some of my older apps, which probably will not work on my newest Mac.) For the same reason (i.e., concern that it might prevent old apps from working), I've always ignored the automatic software update announcements that pop up on my screen each month — but when I checked the Apple site earlier this evening I couldn't find any anyway.
I'm hoping someone out there will know what I'm talking about and have a suggestion or two that I can try.
Thanks for your attention.
cs

Thanks, Joseph . . .
Meant to reply yesterday, but I was busy all day, working to save and burn those files. But I did want you to know that I took your advice and picked up a Memorex laser lens cleaner disk. Contrary to the salesman's insistence when I asked, it really did seem designed more for drives that play mainly music CDs than graphics ( the only thing that interests me) . . . because tracks 5-14 all dealt with testing sound and there was no way for me to stop the process (as the narrator suggests) because that's not an option on my Mac.
Consequently, I only ran it once. But I did notice a definite improvement in how quickly icons for my burned disks appeared on my G4 desktop. Only problem was that they would not open on that computer although they do on my iBook, which also has PM 6.5 installed. And while they also show up on my Mac/Intel, it can't read them bcause it does not recognize the application — and according to what I've hust learned, NEVER will. (A warning to anyone else with a stockpile of PM documents they hope to play: Better find and learn another page layout application future Macs will read and start converting those docs asap . . . or at least before your older machine dies.)
Also tried copying the primary document (the other files just contain support data , such as graphic/photos, etc.) — but that failed, too.
So it looks like I'm back to square #1 — but still thinking the problem might somehow be related to the size of the document (139MB) even though my G4 has 920 MB ROM (vers. 8.3.1) and total hard drive space of 95 GB . . . Long ago, I also increased the recommended memory for PM from 5,200k to 50,000k. The only thing that makes me question my premise re: size is that the doc opens without difficulty on my little iMac, which only has a ROM CD drive.
PowerMac G4/IMac G3/iMac Intel/iBook Mac OS X (10.2.x)

Help needed! T40 DVD driver cannot read DVD

Dear Expert
My DVD driver cannot DVD. The DVD driver icon in "My Computer" does not show the name of the DVD and when clicked, shows "no DVD inserted".
But it can read CD.
Thanks very much for your help and advice in advance,
Cath

there is a possibility that the laser associated with the DVD reader is no longer functional, while your CD reader laser still is, as these two lasers are different.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Need help with my missing dvd-driver

I've had my MacBook Pro since 2009 and I have updated to Mac OS X, Lion and then Mountain Lion over the years.. Well, somewhere along the way I have lost my dvd driver. I don't know if it was because I installed a third part dvd driver or not but I am currently unable to burn music through iTunes. When inserting a blank cd to my macbook, iTunes does not seem to detect it. I know the newer MBPs don't have a dvd driver anymore and I don't know if any of this is related to my problem or if it's something totally different. I am wondering if I'm the only person having this issue. Please suggest options I could take to resolve this issue. Thank you.

There is no driver. Never was.
"When inserting a blank cd to my macbook, iTunes does not seem to detect it"
You need to set up what you want to happen when you insert a cd into your MacBook Pro(?). System Preferences>CD's & DVD's.

Help installing without cd/dvd drive

Hello,
I just bought the Adobe Creative Suite 6, except I do not have a dvd drive in my computer because it is a macbook retina. Can I download the products from online and just enter the serial number?
Thanks
Sam

Yes, you can download the trial software from the Adobe products section in their web site and use you serial number from the dvd set to activate it.

Using Recovery Media on External DVD Drive

Now that I know my internal dvd drive is fried, can I use my recovery media utilizing my external dvd drive?
I have a x205 9800 running Windows 7.
I put the recovery media in the external dvd drive and it still wants to run it from the internal.
I have disabled my internal "mat**bleep**a dvd ram uj-850s". No luck.
Any help would be deeply appreciated.
Thanks
Solved!
Go to Solution.

Hi Tamkhai,
The USB dvd drive is plugged into my laptop. I am able to get into the boot up area with F12, but it will only allow me to change the order. I put the USB to the top of the list. I restart the computer and it brings up the Toshiba Recovery window. I select OK. It says "Insert Disc 1." I insert disc 1 into the external and then it tries to utilize the internal dvd drive. Even if I disable it or uninstall the dvd drive it still wants to go directly to it.

DVD Drive Failure

In the last month I have had a lot of trouble with DVD/CD Combo Drive.
When I do a Fresh Install from DVD or CD there is no Problem, But when I want to Play DVD then it Stalls usually using Ubuntu and VLC.
How can I check it Online?
We had severe Dusty weather two Weeks ago.
But I am not sure what Problem is.
Thanks
Samuel Cohen
Samuel Cohen
Jaffa
Lenovo J200 Desktop with Linux

As I understand your laptop DVD drive cannot read the discs.
You may uninstall the DVD drive driver from the device manager and restart the system.
After the laptop restart it will take the fresh driver and then you can try using the discs.
If the issue persist then you can contact the support centre if the laptop is in warranty as it could be issue with the drive.
Country or Region
Language
Telephone number
Hours of operation
Supported products
Israel
Hebrew
1809258990
9AM-6PM Sunday - Thursday
Lenovo Notebook / IdeaPad
Best Regards,
Tanuj
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Problems with the CD/DVD drive on my presario CQ50-108NR

Hey there.
I picked up the above listed laptop a short time ago, and I have discovered a problem that I can't seem to solve.
The CD/DVD drive reads and plays movies well enough, but it will not read CD's; any CD, be it data, music, images, whathaveyou. When I try to access the CD it keeps telling me that I need to insert a disk into the drive.
Again, it plays DVD movies well enough, not a hitch there. It just won't read CD's.
I'd love to assume that it's a driver issue (which would be the simplest and cheapest to fix), but I hate assuming anything where computers are concerned.
Thanks in advance for any and all help.

Is this a used Notebook?
Use device manager to uninstall the DVD drive, open DM, expand the DVD drive, then right clcik on the dvd drive and select "uninstall" Keep DM open, now right click on any device and select "scan for hardware changes" Windows will reinstall a clean copy of the driver. Reboot the notebook
If this does not fix it, the drive is bad.

Cd/dvd drive ejecting disk

Hi if someone could please help me my cd/dvd drive was working fine now it is spinning and spits otu the disc. My harddrive recently crashed and I had to take it and the hard drive was replaced , that is the only change the computer has had so far. Please if someone could help I would really appreciate it, thanks

See if this helps:
The drive accepts discs but they do not mount or are automatically ejected
Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
Reset the System Management Controller (SMC).
Ensure your drive can read the specific type of disc being used. For example a "combo drive" can read a DVD-R and burn a CD-R however it cannot burn a DVD-R. The utility System Profiler may provide additional information regarding what media your computer supports.

Tecra M4 - DVD drive doesn't recognize any disk under Vista

Hi,
after the installation of Vista my dvd drive doesn't recognize any disks !
No upgrade from XP! It was a clean Vista installation.
I found several links about the registry entries upper and lower filter this entries doesn't exist in my registry under the class CDROM.
I tested the drive under XP it works fine and recognizes everything.
Drivers are correctly installed no problems in the device manager is prompted.
So i have no idea how to get it working, seems to be a Vista problem
Could any one help me ? I'm really frustrated about this
Thanks for your help

Maybe this helps:
- Remove the CD/DVD drive from the device manager.
- Then access the registry and remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
- Then reboot the notebook
But what happens exactly? What disks are not recognized?

Re: Cd/DVD drive issue - error code 39 on Satellite P series

Hi,
This is my first request for help.
My CD/DVD drive is no longer recognized and when I go to Device Manager and click on CD/DVD I am informed that the file cdrom.sys is there but cannot be loaded.
An error number 39 is reported.
Any advice would be greatly appreciated but please keep it simple to one line actions if possible.

Of course you can get some advices ;)
I think you would find it faster if you would search in the forum firstly but I will try to help you too.
There error code 39 is very common issue and can be solved easy;
Check this MS knowledge base article:
http://support.microsoft.com/kb/314060/en-us
So firstly remove the CD/DVD drive from the device manager.
Then access the registry using the regedit command and remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Reboot the notebook and wait till the CD/DVD drive was installed again.
Thats it. ;)

No DVD drive in new iMac ???

So I have just completely upgraded my 15 years of home movies on DVD over the last year.
I converted video, old DVDs and used imovie to make great copies for all the family.
I just learned that if I get a new imac from Dec 2012, they have no DVD drive ?
What ?
If its true, then I need to buy into some device that can play and burn them for the next years.
Yep, Apple have a vision, but I cannot see it and I am 50.
In 180 months , when I am 65, I wont care about the visons of Apple.
But i will care about the memories on the discs and as Apple dont let on why they restrict the continuation or stop the use or anyone else using aformat that quite honestly is massively serviceable today and will be for some years.
Glad I dint chucj out the old dell and also, I will going fire her up to play my movies and memories. Steve Jobs is pictured on some of those DVDs, guess the new guys wanted to move on pretty fast from that era too !
Hmmm, now where is the off button, I need to do some exercise and get real again !
see ya

My girlfriend told me the new iMacs came out today.. and she told they were really thin and being the apple ***** that I am I immediately started thinking about getting rid of my iMac 2010 27 inch quad core.. nothing wrong with it but I love the thinness of the new one.
Then I saw this.. no DVD drive? R u serious? On a home computer?
I can give my perspective on what that means for me.
It means that all the DVDs of old shows I have been buying and watching in the kitchen with dinner, I wont be able to watch anymore. I can get all these DVDs at my local store, for much much cheaper.
Im not a tight wad, I have an iPhone 5, Macbook Retina 15, iPad 3, Apple TV, iPod etc.. I love Apple but cmon guys..
I cant pay $250 eveytime I want to watch a 10 year old series.. when I can buy a hard copy for $60.
Especially when the digital copy you can only watch on your mac or Apple tv, and the other you can watch on everything - without using your precious and expensive internet bandwidth. I thought going digital, and having more limited playing devices, meant cheaper product costs for us, since we are footing the bill for everything required to play.
Sorry, but I have just paid nearly $240 to watch "Curb Your Enthusiasm" on Apple.. and its great.. but I could have bought it for a 3rd of that price.. and then given it to someone when finished.
This might seem irrelevant to the discussion, but its a very real aspect of what the new iMac is saying to me.
Sorry Apple, but I upgrade nearly every 1-3 years all my different Apple products (Phone every year, macs every 2-3 years) but you cant tell me to kill off DVDs so i can buy all the digital content, which is so limited, and 3 times the price.
Actually I was up when the iPad got announced first.. I just bought my iPad 3 in July.. And I see today they released one, already twice as powerful, and real 4G on it! Not impressed the iPad 3 only came out in May didnt it? And we were told it was 4G!
I am NOT one of those people that complain when a new model comes out, I understand and appreciate this. Its technology it moves on or it doesnt sell. I had my iMac 2010 and didnt blink when 2011, 12 etc came out.
I had my iPad 2 and didnt care when iPad 2 or 3 came out.. fair calls.. Same when I had my old MBP, or Macbook and they got updated after time.. again this is completely reasonable in my eyes at least.
But this move today.. I dont know.. a bit too strong for my liking, and a bit too soon as well.. Hopefully its not a new direction cause quick updates will kill the resale market which is why so many of us are able to upgrade all the time also..
what do you guys think?

New DVD Drive reads some DVD's not all, why?

Hi,
I recently replaced my old dvd/cd drive in my notebook pavillion 2945se. It seems to work well except it only reads some store bought dvd's. It can read Star Trek: voyager, dc movies, disney, star wars discs, and most other store bought dvds but doesn't read marvel movies, import movies.
All of these were readable with my old drive. All other functions such as burning dvd/cd, and even lightscribing work. I have updated as far as everything that I can including codecs and using microsoft "fix-it" support which actually fixed some burning issues.
My theory is that the drive is more sensitive to flawed or dirtier discs, but considering these were readable before. Is there a fix for this?
I'm hoping that there is a fix for this since there are not many options for my laptop drive. Currently it is:
tsst corp cd/dvdw ts-l632m ata device
Thanks for your help.

Firmware update of DVD drive may solve your problem. But the main problem is to find the correct one. I found this by google.
However, I'm not recommend it, since I dont have real experience updating ts-l632m. I updated my DVD drive of dell notebook a while ago but using the recommended firmware from dell site.
Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD

HT1338 my dvd drive does not want to read, it sound as like it wants to work

need help to fix my dvd drive, it does not wants to read any disk, it sounds like it wants to start but it won read them

Hi
Four thoughts
• Brand and type of DVD/CD Media
• Burn Speed ?
• Ever used a Cleaning DVD ?
• Free space on Main Start-Up Hard Disk ?
Brand and type of DVD/CD Media: MATTERS
- Memorex, NoName and other Cheap brands - most probably works for other things BUT NOT FOR VIDEO.
I only use Verbatim
- DVD-RW - usually do not work OK but with various kinds of problems. DVD+R is a more modern sort and use to give problems on older DVD-players
I only use DVD-R
Burn Speed (in iDVD or alike): Matters
• Best or Max - is not best
I set it down to x2 or x4 Max
Ever used a Cleaning DVD ?
I use one WITHOUT Liquid but with brushes from time to time
Free space on Main Start-Up Hard Disk ?
- Due to that Mac OS X - is UNIX - it behaves likewise. It needs lot's of space on Boot / Start-Up Hard Disk for it's and the applications temp files.
I never go less than 25GB free space - If HD-Video material is used then 4-5 times more is a good thing.
Yours Bengt W

My DVD drive won't open when I click the button

Hi there
I'm hoping someone can help me.
My DVD drive won't open when I click the button.
I've tried clicking on eject on the DVD Drive icon in My Computers and it comes up with an error message.
I think I deleted cookies the other day. Could that have anything to do with the problem?
Any help would be greatly appreciated as I really don't want to send my laptop away to a technician.

Hi
Try to open the CD/DVD drive manually.
Near the eject button you will find a small hole.
You could use a small object like staple and could push it carefully into this hole.
Usually this should helps to open the drive manually.

HELP they uninstalled my dvd drive!

Similar Messages

Maybe you are looking for